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Wheel Works
2024 A St, Antioch, CA 94509, United States
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Wheel Works

Comments
jo
Review №1

They were able to fit me in a good time even tho I was a walk in. The price was good I was in and out fast. Customer service was great jaylin was super helpful.

hu
Review №2

I came here for a full inspection and they did a good job. The office was comfortorble and the personnel was nice.

Ra
Review №3

Needed an oil change and full inspection found I needed front brakes and calipers which were a dealer part. Jocelyn was able to get the parts before they closed in 2 hrs and have the car ready for pick-up the next morning. She had excellent customer service and was able to answer all our questions. She and the manager Kyle also gave us a great price. Excellent service and prices are why we continue to use Antioch Wheel Works!

La
Review №4

Amazing service for such a busy shop. The manager is fantastic. Prices are very reasonable.

Vi
Review №5

Quick and timely service. The staff pleasant and informed.

Ca
Review №6

Super awesome experience!! I was able to make an appointment Online and it was confirmed in about 20 minutes. I originally requested a tire replacement because my pressure sensor keeps coming on but instead of going with the up sale, Kyle preformed an safety check and found I had a puncture that could be repaired. They fixed everything and had me out the door. Total service time was minimal as well. Thanks for todays Karma Kyle 😉

Ro
Review №7

Brought my daughters abused Toyota Highlander in...expecting that she needed full brake job, pads, rotors, the works, etc....Kyle the Manger inspected the vehicle and determined it was NOT as bad as I suspected!!! Saved me a lot of money, enough that I was able to get new shocks....and still out the door less than I had expected.

Di
Review №8

John and his team are very helpful and honest. Brakes inspected, all good!

Jo
Review №9

Took longer than they said. One hour turned into three. I got one tire replaced and they didnt check the air in all the other tires even though i asked it in the office. I left there with two tires that have low Air. Im going back to Les Schwab where they actually do their job. Also the bald black guy at the counter was rude. Another customer next to me told me he was rude to him earlier. That guy belongs in the back changing tires. Not doing customer service. I WILL NEVER RETURN. + They have no water for customers on hot days.

Ra
Review №10

The work they do is amazing theyre diagnostics always be spot on I highly recommend going here its less expensive than the dealer but more expensive than your street mechanic but worth every penny

Mi
Review №11

I must say Im happy with the outcome. They treated my wife fair and the vehicle safe for her new commute.

Mi
Review №12

The woman that was working behind the desk was rather argumentative for no reason as far as I could see. The staff was relatively okay. however they did have to come and ask me how to get my car out of neutral. as I dont know how they got it stuck in neutral I wasnt quite sure what to do as I am not a mechanic thats why I wanted to a mechanic.however I was able to tell them Id reset the computer which got things going again. I also found it out that they had no wait time there was nobody else there in a time when all other mechanics are competent are very busy.In short I was unimpressed.

jo
Review №13

They always take care of and my family. They never fail us and I love how they always offer warranties or others packages deal for our peasant Volkswagen or Avalon toyota.

Al
Review №14

Only tire shop in my area to carry tires for my Porsche at a reasonable price. Not in stock but easy to order online and shipped to the store. They let me know when they arrive to setup an appointment to have them installed.

Je
Review №15

Okay place with good management team. Prices are just okay. Make certain you shop around. Fortunately, I found high end tires (yes, 🍎 s to 🍎 s more reasonably priced). I will continue going here (Antioch, Lontree location) for routine preventive maintenance services (oil change).

Qu
Review №16

In and out in 30 !!

Ro
Review №17

Went in for air conditioning check and found out water pump was going out, they fixed it in 3 hours. Nick got me a ride home by lyft. Excellent customer service, will recommend to everyone I know. 😀😳

Ta
Review №18

William and Terrell are awesome. I count on them for an honest opinion. One of the few shops I trust in the area.

Ji
Review №19

In and out quickly.

Le
Review №20

Great place to get your car fixed. I went to get my radiator fixed months ago. My car is still running great.

N
Review №21

The shop has always been great when I havebeen, I first went there in April of 2018 and was greeted from Nick. It was great experience since my spoken English is not best and the manager spoke FinnishSwedish Since then I hear the man has left, but I still send my daughter and partner there for service. They say will is very pleasant and they have had no problem with car afterwards. I am sad to see manager that seemed truly caring to customers leave, but from what family has told, the crew is still magnificent.

Re
Review №22

Service is good. Pricing is reasonable. Location is sketchy.

Da
Review №23

Great service, knowledgeable staff, and outstanding customer service! Will and the rest of the crew are great!

Ta
Review №24

Really good service, just can be a long wait time.

Ma
Review №25

Excellent service! Knowledgeable, honest and caring staff!

Ha
Review №26

Expensive but took care of me last minute before closing on new years day I appreciate that will return

Ed
Review №27

Convenient place for tires and service. Owned by Firestone and delivers a decent product.

to
Review №28

Good Guys squeeze me in in the last minute to fix a flat

Gr
Review №29

They do a good job and are pretty fast.

Mi
Review №30

POOR CUSTOMER SERVICE! I Called this store yesterday for a nail in my tire with slow leak. (one of my tires that I bought here at this store) I was told to come in at 7 a.m. because the first appointment was scheduled at 8 a.m. I got here at 0701 and was told another person buying 4 tires was ahead of me because he had a 7 a.m appointment for new tires and I have to come back at 8:30 to get the nail in my tire fixed. What a joke! Never had anything like this at Les Schwab or Big O, ever. I have one car and two 4x4 trucks. Was not owning up to a your mistake worth losing my business?

Ju
Review №31

Very good customers service.

Da
Review №32

Tried to sell me 2 USED tires for 150.00. Went to Wal-Mart and spent half that! Place is a joke.

Vi
Review №33

I am writing in response to the extremely poor service i was given today at the Antioch Wheel Works by your employee named Will. I am a disabled Veteran and sent my daughter down in my place. I spoke to Will prior to her entering the store via phone and also wrote down detailed instructions and walked my daughter through the issues with the truck so i had assumed i covered all bases. I requested a re-align as when it was done by you before the right front tire started wearing odd compared to the others and also asked for rotate and re-balance. He asked her to pay up front before any service was performed. When she left the alignment was still not correct and in fact even worse. She videoed the steering wheel to send to me so i could look at it and then i called the store to say she was coming back as it was still not right. Will told me well its correct and its the streets shes driving on. When she returned he was rude to her again and made her wait until the car on the rack was completed, about 45 mins, i understand that, but then they put my truck on the rack and then took a 25 minute break while she sat in the waiting area. I understand people need breaks but she showed up at 8am with appt and it wasnt noon yet and i assume you have multiple employees who are trained. Once they started working on the truck again it took another hour to check, test drive, align a 3rd time and check and drive again. I worked in a Tire Shop, Parnelli Jones, i started as a tire buster at 17, learned alot and worked my way up to learn other mechanical skills including alignments. By the printouts you can clearly see that the first alignment was off along with the second and to be condescended to and verbally abused is uncalled for when simply asking and paying for good service. I called the store 3 times in a row with no answer at 5pm. It rang for approx 20 mins and no employee answered, just a computer voice stating no one can take your message so i was unable to discuss with your store manager. I expected better service from your people who represent The Wheel Works Name. I am extremely disappointed that she and i were treated so poorly. My daughter spent almost 5 hours in your store, with an appt, for an alignment and balance/rotate and was mistreated the entire time. I will be reporting this to the BAR association and can not recommend this store to anyone, especially my Veterans groups i belong to.

An
Review №34

Totality offWomen beware this guy holds your car hostage and keeps raiding the bill. He deliberately scratched the brake drums say the needed changing. Do not get anything repaired here unless you have a lot of money.

Ju
Review №35

Busy but good service.

Ra
Review №36

Good service reasonable prices friendly service

Gu
Review №37

They do great wheel alignment.

Fe
Review №38

Good service

Br
Review №39

Good tire shop

Fe
Review №40

Always reliable

K.
Review №41

Always excellent service

An
Review №42

Great

An
Review №43

Fair pricing.

Jo
Review №44

Good place

Br
Review №45

Polite and knowledgeable

To
Review №46

William is the best

Ti
Review №47

T2

Al
Review №48

Adequate

Mi
Review №49

Well

Information
18 Photos
49 Comments
4.1 Rating
  • Address:2024 A St, Antioch, CA 94509, United States
  • Site:https://local.wheelworks.net/california/antioch/2024-a-st/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&lw_cmp=oloc_google_localmaps_maps
  • Phone:+1 925-237-9651
Categories
  • Brake shop
  • Tire shop
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:9AM–5PM
  • Sunday:7AM–6PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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