Great experience-courteous and professional staff. Shannon, the manager, was very helpful in determining which unit best fit our needs. Very clean and well-maintained. Highly recommend.
Best storage experience! Shannon was so very helpful! Would definitely use again if I need storage!
Ive been a tenant here for about 3 months. Shannon and her staff have always addressed questions or concerns that Ive had very quickly. The facility is convenient, clean, and very accessible. Ive used multiple storage facilities over the years and this is one of the better ones that Ive had.
This is my second time using one of their storage units and this experience has been just as wonderful as the last time! The units themselves are very clean and they offer a variety of sizes. The prices are very affordable and the location is right in the heart of Apex! I’ve never had trouble accessing my unit and moving my items in was a breeze. Shannon is very friendly and she answered any questions I had in a personable and professional manner. 10/10 would recommend!
Shannon and her staff are fantastic. They have helped us save money and are always looking out for our best interest. She even called me when I forgot to put my lock on and let me know.
Nice clea facility a d good controlled access!!!
Ive been a tenant at least since 2016. Ive had two different units in all this time due to an upgrade in size. Environment is temp and pest controlled where my unit is, and I know they have a form of janitorial service. When I had a complaint, management addressed it quickly and respectfully and had clear communication. The staff is respectful and professional; some are friendly. Pricing is competitive. Overall, my storage experience has been uneventful and reliable, which is exactly what I want from them! Safety isnt normally an issue. There are bands that come to play, and some people use the facilities for their business. Its never been a problem on my side, and I think its charming.I cant remember what the date and signature on the last inspection as read on the documentation in the elevator was. Its documented in plain sight, I just cant remember for this review. The elevators make me uneasy due to sound and clunky behavior.The provided industrial-strength carts are wobbly, dented, dirty and sometimes wet from rampant feral tenant abuse. You can still use them, but they were a lot nicer before. I dont think there is any trash facilities or a dumpster on site. I dont think there are bathrooms either.I recommended my brother do business with them, and hes a tenant there now, as well. I dont remember him having any complaints. I would recommend this storage facility to my friends, family, or any civilized applicant. For the applicants that management would have to inform that its inappropriate to store wet items in the units because it causes mold, this is not a good fit for you. Please keep looking elsewhere.
I started renting a space here about 6-8 months ago for my business. I was impressed at the new facility and how clean it was, well lit, properly cooled and ultimately fairly priced. I have since added 2 more units for my personal property as we are between homes at the moment. The new spaces I rented have had tenants in before and you can not tell, it still looks very clean inside. There are carts everywhere for moving easily. I have 2 units downstairs and 1 upstairs which I was nervous about, but the elevators are roomy and again there are a ton of carts. The units and hallways arent creepy and there so far arent any musty smells (again this place is relatively new). Shannon also made the process super easy and straight forward. It was very easy to negotiate the extra units as I needed them. I told her my needs and she kept me in the loop when a space would free up, and helped me pick which unit was better for what I was putting in them and my plan. It wasnt just a here are our prices, take it or leave it kind of arrangement. I wave when I come by and get a wave back from the staff. Its hard to believe I have need of 3 units right now, Im partially ashamed, but I know its temporary for at least 1 of them :-D.
I’ve had an absolutely fantastic experience at Ample Storage in Apex! I called in need of a storage unit pretty quickly, and Shannon was very knowledgeable and helpful and made sure that I got situated with a unit that day. I ended up needing a second unit, and Shannon made that go smoothly as well. Shannon and Calvin have always been courteous and helpful with any question that I’ve had since renting a unit. I was able to buy packing supplies there too, which was extremely convenient. They are always ready to help and be accommodating. They have always been extremely professional and greeted me with smiles, water, and hot coffee when necessary! I highly recommend them!
Nice, clean, friendly and affordable. We like it here very much.
Have been using Ample Storage for a couple of months now and am very pleased. The units and grounds are clean and I have seen NO BUGS! Yay! I usually wrap my boxes in plastic wrap bc bugs are so bad everywhere you go in the south but haven’t had bug issues here. Staff is friendly and helpful. Very pleased with Ample Storage!
This place is beyond excellent. The property is in great shape, always clean, and even better are the people running it. I can’t thank them enough as I was relocating to the area and they have been beyond accommodating. Thanks!
Great location. Easy in and out. CLEAN. Staff is super nice, helpful and professional. Love that my unit has lights and an outlet. I go to my unit several times daily and have never had any issues. Great price to. If I could leave more than 5 stars I would. Highly recommended.
An A+ experience all around. Manager Shannon and her team were very professional, fast, friendly and helpful! Units are exceptionally clean and modern and location is safe and accessible. No better place anywhere...HIGHLY RECOMMEND!
Friendly service. Helpful management and staff. Clean storage facility. Easy access to storage units. Safe and secure. Pleasant surrounding neighborhood. Climate-controlled units are also easily accessible, clean, and bug free.
We have been an Ample Storage customer for almost four years. We chose this site in Apex because the staff was very customer focused and listened to our needs. The indoor storage is spotless, energy efficient and a great place to store your stuff. When I inadvertently left my storage improperly locked, I received a call and I was able to lock the unit correctly. Once again, a very customer focused team. I highly recommend Ample Storage.
Great staff and very accommodating to our needs. They even let me know when I accidentally left my storage unit unlocked after dropping off a few items. I highly recommend this storage facility for anyone looking in Apex.
I highly recommend using this storage facility for all your storage needs. I signed a lease this week and they have a great first month deal at just $35 for when you sign and the customer service is absolutely fantastic. I worked with Mr. Calvin on the day that I was there, and I couldn’t be more pleased with the service I received. He was very knowledgeable from the start to the very end of the process about any questions I had, and I hope that you’ll consider Ample Storage for yourself! Thank you Ample Storage and Mr. Calvin!
I love this place. Reasonable rates, great management (super helpful and responsive), and very clean. Highly recommended.
I have been a customer for the past 10 months. Shannon is a very courteous and professional site manager, who goes above and beyond to assist customers at all times. She can be relied on to give answers to questions I may have. I have had an overall 5 star experience with the Apex location, with Shannon managing. I have referred friends to rent from this location, and they have had the same result. Professional, knowledgeable, courteous and focused. I wish I could give Shannon and the location more stars!!!
The response to my inquiry about storage space was very timely. The manager was very helpful and communicated with me whenever necessary. Everything seems to be coming together just fine.
I LOVE Ample Storage! Shannon and Calvin are so sweet and personable. The unit is clean, easily accessible, and a great price for the size. I love the friendliness and small town feel when I pull into Ample Storage. Thank you for such a positive experience!
Ive rented more than my fair share of storage units over the last 15 years and renting from Ample was one of the best. From the time I sent in my request form from their website, I was called (I missed the call sadly) but thy followed up with a personal email (never had that happen before). The day I arrived at the location to finalize my reservation I was warmly greeted by the gentlemen behind the counter and later by the Shannon the manager. I felt very welcomed and invited and the registration process was smooth and painless. Thank you to the staff at Ample storage for you kindness and professionalism.
All the staff are extremely friendly and flexible :) The facility and grounds are always clean, would definitely recommend!
Nice clean well kept facility.
I have loved using Ample Storage. The property manager, Shannon, could not be better if she tried! Highly impressed. Paying was easy, renting the truck was a great experience and the storage unit fit our needs beautifully. Shannon does a great job running this place.
I have rented a 5x10 air conditioned space shared with my mother in law since about the time Ample opened up. The interior is always clean and well lighted. There are plenty of strong platform dollies available at the door with every visit. Billing is easy and emails always confirm on time. I left Uncle Bobs for Ample for a better price, but everything is better all around.
Convenient location for me. Clean, easy access. Been leasing here for 3-4 years now, not sure! The 15x30 space with power and lights is great! Store a boat in there. Only complaint is they stopped 24 hour access a while back, which stinks when I want to retrieve boat early.
Very well managed clean facility. Reasonable rates and friendly, professional staff rate 5 stars. The facility manager was extremely helpful and made sure that our unit was the best available for our needs.
Relocated to Apex August 2018 and was in need of a climate controlled unit when I found Ample Storage Center. The facility is clean and secure. Shannon and her staff are friendly and professional. I love the email updates that you receive regarding weather..etc. I have finally purchased a home and will be moving before the end of June. I cant wait to see my household possessions again, as I know they have been safely stored at Ample Storage. Thanks again Shannon and staff!
In a world of so called “Customer Service” that mostly pays lip service to the real needs of the people who would do business with them, but in actual fact & practice mostly disappoints, Ample Storage in Apex is a true Gem that consistently does what they claim: actually helps, usefully assists, and joyfully supports their Customers in every way possible..! Superior local management, genuinely friendly personnel, first class facilities, and operational policy that makes it all work together seamlessly make this a place I truly enjoy doing business with. It’s been my continuing experience as a renter of three storage units for almost a year, and one who regularly accesses the facility, all of their Customers from the smallest individual units to the largest multiple unit users get treated the same great way..! All Service Providers could take a lesson from Ample Storage Apex in how it’s done right !!!
Excellent customer service! Makes doing business much more pleasant when you feel you know and trust the people youre working with. Highly recommend this location ^_^
What an AMAZING experience. I came in needing a storage unit with my two young daughters and a truck as well. As soon as I walked in I was greeted by the manager Shannon and she was so attentive, knowledgeable and even gave my girls and I a water and tootsie rolls:).Within 10 minutes of being there we had a unit and helped me set up using there truck that came with my unit. It was such an incredible experience and I can’t say enough about how awesome of an experience we had.The property is very well cared for and my storage unit is very clean and perfect for what we needed.I a 100 percent recommend this Ample Storage and ask for the manager Shannon she’ll make sure your well taken care off.Such a great experience 5 stars all the way.
I have rented several different units since they opened a few years ago. The facility is always clean, conditioned spaces is always at a good temp and humidity and any issues have always been addressed promptly. It is an excellent facility in every way.
The facility has been very helpful from the beginning. They packed, transported and unloaded our apartments contents. They have been courteous every time I have visited their facility. The grounds are neat and clean. I always feel safe.
Shae blew me away with her excellent customer service skills and storage expertise! She was exceptionally helpful and fulfilled all my storage needs! Not to mention she is a stone cold fox.
I would like to take a minute of your time to address this Ample Storage in Apex. the personnel, and especially the manager, have always been very accommodating and professional. the site has always been kept very clean and well maintained. i would highly recommend them to anyone.
After having to downsize my storage unit, I considered another location, but the support and great customer service that I get from Ample Storage meant more to me than having my things in a new location. Shannon and her staff are the best!!!! Thanks for all you do!!
Great staff!!!!Shannon was extremely helpful and knowledgeable. They were very friendly! The best storage facility ever! Highly recommend using them again!
CALVIN AND SHANNON ARE TERRIFIC! THEY BOTH WERE SO HELPFUL AND VERY POLITE. NOT PUSHY AND ALLOWED ME TO SEE UNITS. THANKS
This is the best storage facility in the Apex area. The manager is the best! if you have storage needs head to Ample Storage. You wont be disappointed.
Extremely helpful- Shannon was amazing and was in contact with me every step of the way. She went out of her way to stay in contact with my moving company! I highly recommend Ample at Apex !!
This is the best storage center Ive ever used! Theyve reasonable rates and are conveniently located in the heart of Apex. The facility is incredibly clean and well maintained. If you live in or around Apex then this is the storage facility for you!
Management is super friendly and always willing to help. Facilities are very clean.
I have had a storage unit here for many years. The office personnel go above and beyond to assist with any requests. I do have to say, for a storage facility, it is always kept very clean. Keep up the good work!
My experience has been good. I have not had a problem and it has been safe and secure.
Amazing customer service! Very clean. Will definitely use again for all my storage needs.
This place is soooo well run. We have been using Ample Storage in Apex for over a year and could not be more pleased. Professional, Clean, Safe, and NICE PEOPLE!
Just want to make sure that everyone knows this place is the REAL deal!!! They have the most Kind, courteous, considerate staff of any business around. Their facilities are top notch as well. During my move I had a plan and the staff helped me so much with that ordeal it wasnt even funny. If you are looking for long term storage or short term, the folks at Ample Storage will set you up with a plan to meet your needs. I cant tell you how pleased I have been with their service and I am so fortunate to have met such great people here in Apex.
Very helpful and friendly staff. Clean and climate controlled storage. Would recommend to others.
We have multiple storage units all over NC and so far this facility has been the easiest to work with. We receive updates promptly when shipments are received and the staff is always courteous to our staff who are frequently in and out of our unit.
We have been using Ample storage in Apex for years for various storage needs, and have found then Fantastic.The manager, Shannon, is extremely helpful, and the staff are on the ball.Highly recommend!!!! 😀
Amazing storage facility. Great staff, courteous, and clean. Very thankful to have found this place.
I have nothing but good to say about the helpfulness of the staff, cleanliness of the unit, use of a truck just for cost of gas, ease of rental and anything else related to storing items at the Ambergate Dr. Apex facility. A wonderful experience from rental to move out.
It is hard to tell whats the best thing about this place... the Manager, the location, the pricing, or the quality of the units!I would highly recommend to anyone in the area. Thank you!!
Great customer service, always friendly and willing to answer questions. The facility is also kept clean and well lit.
Shannon and staff are awesome and the facility is always clean ans secure! Recommend to everyone who requires high quality customer service that delivers.
Great place to rent with personable staff who are always willing to help with any problem. Facilities are well maintained and units are easily accessible.
Had such a great experience working with Shannon. She was very knowledgeable and you could tell she really enjoyed her job.
Shannon is the best! You wont find better staff anywhere else, would highly recommended Ample Storage Center.
Very clean, great security features, helpful/professional staff
If you are looking for a clean, easily accessable, centrally located, temperature controlled facility managed by people who really care about your experience and needs....then Ample Storage is your best option.
Very good experience, everything was easy to set up. People who work here are very nice! I definitly recommand this storage center!
Thanks for all the help Shannon. Great customer service
Nice and clean. Very convenient!
Shannon is awesome. She is a courteous and friendly person.
Great pricing due to first month being really cheap. Free use of nice moving truck for one day. Brand new facility very close to downtown Apex, so its very convenient for Apex residents.
Very clean and friendly staff, Shannon is the best
High efficiency and friendly . Shannon Smith is awesome.
If you want to receive a professional, courteous and kind services this is the place. I will give them 10 stars.
This facility is really clean and is a good secure place to add extra Stuff
Excellent customer service and great prices!
Clean, safe and well managed. They always contacted us quickly if we didn’t lock the unit properly.
No issues at all for over a year now, and easy to get in and out of!
The site is secure & the site manager even on her few days off is reachable and if needed will go if needed. For my future storage needs I will go here.
Very clean units and the staff is friendly and really helpful.
Easy access and good prices. Excellent customer service
Shannon was super helpful and very friendly!
Always clean, safe and convenient with a great helpful staff!!
Trustworthy place with reasonable prices
Great staff and nice new clean units.
Secure location, clean and updated storage units. Best location in Apex as well.
Great customer service, new and clean!
Very good service.
Clean and well lighted.
Quality and great service!
Great storage place: clean, secure, and spacious
Great management team and facility
Barbara and Donna are the best!
Great storage place
Great service
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