We have had a wonderful experience with this location. Mike and Kim have done a fabulous job!! They are warm and welcoming and extremely helpful! We are sad to leave, but hope to be back doing business with them again soon!
Professionally managed by a husband & wife who reside on property & take great pride in keeping it clean & secure. Felt confident in leaving all of our furniture there for over a year, while waiting for our new house to be completed. Thank you.
We were from out of state and in need ofStorage. Staff was very helpful and friendly. The facility is very clean and ratesAre good and on month to month basis.
My father moved down from the north only to find out this storage and office hours were closed. Luckily, Lisa came out to see if we needed any help beside their office is closed. We are deaf, couldn’t really place any call to find any other spots. Before I could figure it out, she told me to wait. Lo and behold, Brad Steele came out & was more than willing to help us out. They both got everything squared away, their time invested, their service were beyond & phenomenal!With that being said, the world need more folks like that!Happy Easter Day to y’all, may you and your loved ones have your spirits resurrected!🙌🏽🙏🏽🤟🏽
My father and I were trying to unload a moving truck, and the woman at the desk was incredibly friendly and helpful with trying to find some movers for us, as the UHaul app was not showing us our cart to hire some movers. Incredibly friendly service and helpful. Thank you Kim from Apopka!
As always the couple in the office are a joy to talk to conduct business with! I have a lot of options around the Apopka area, but I will always come here for storage just because Im treated right and everything is explained crystal clear. The place is always clean and organized. I definitely recommend anyone to go here.
So friendly and super clean! Id give 10 stars if I could!
My husband Kellen and I went over to rent a large storage unit. They were very nice and helpful. We ended up renting one their units because it was what we needed and the employees were respectful as well.
Lisa and Brad were great to meet and help me get started with my storage unit! So very friendly and courteous when helping others move their big boxes around where we were working in my unit. Everything seems well managed and cared for.
Brad & Lisa are so sweet! I had a space for about a month and they made the entire process very easy. If I am ever in need of space or a unit again, this will be the only place I do business! Thank you!
Staff is really friendly and helpful.
They didn’t have what I wanted but they sure got me what I needed I love them so much
Great place, clean storage units, and some of the friendliest owners Ive ever met.
This was the first time I have used any storage so I didn’t know anything about itThey were so helpful, including telling me abouthow to protect my items while they were beingstored.Both of the managers were very helpful . The property is well maintained and clean. The storage locker was ready to use (I thought I would have to sweep it out) !Thank you, If I ever need a storage spot I will remember this company.Terry A Wilde~
The management team at this facility was completely helpful and professional. They were consistent in their service, and always available to answer questions. I recommend these people to anyone in need of a storage solution.
Great service, they went out of their way to help me. Very professional and thoughtful. I made the right choice using this location for my storage needs.
Lisa was so very kind and understanding with my situation and I was in need of that type of person at that moment and I will always be appreciative.
I rented a truck and car transport from this place. While its a mom and pops shop on the surface, it is operated like a well-oiled machine. Efficient and ready to help customers with their needs. With fantastic customer experience and attentive service, they will help you by providing throughout explanations as needed about the equipment and the facilities without overburdening folks. They will do everything within their reach to accommodate the customer far beyond their responsibilities to ensure that you have a safe and smooth move!These guys are the best u-haul and storage providers in Florida, if not the country itself, not only that they are kind people, but respectful and genuinely one of the last bastions of southern hospitality.
The site managers, Lisa and Brad, are amazing! We have used them off and on for years for parking spaces and storage. Very helpful!
Need the app which opens the gate work better.
Personal Mini Storage should be your one and only stop. Personal Mini storage has great rates and Brad an Lisa are not only honest and helpful but they are so incredibly nice. I highly recommend this location.
I absolutely love the comfort and security of PMS Apopka. You know you’re in good hands with Brad and Lisa in charge. Great rates and peace of mind!! Don’t go anywhere else!!
Just rented a unit today. Brady and Lisa are incredible with customer service. I highly recommend.
We rented storage approximately 2 years ago & could not have been more pleased with a storage facility. I felt that our belongings were safe & clean. The parking area & grounds are clean & well kept. The owners are a delightful couple & treated us as friends as well as customers. I would definitely use Personal Storage again if needed.
The best management team you can dream of working with. Lisa and her husband are simply awesome. I already do, and will keep recommending them to everyone I know.Jay Khan
Lisa her approach instantly made myself want to walk out and find another facility! Poor customer service. When I expressed my concerns with her rudeness she used excuses and justification why her service was poor!Now The Gentlemen quickly reverted the situation he is amazing knowledgeable at what he does as well as fantastic customer care! He made my horrible experience turn into a wonderful experience renting with your company! He earned his 4 stars
Friendly owners. Clean and well maintained. Never an issue in 2 years. Highly recommended
Second time back, these two know how to make sure that your welcomed and feel our RV is safe and secure. Will recommend to anyone with storage needs.Sincerely, Kay and Don
Brad and Lisa are top notch!! Extremely professional, knowledgeable, and friendly. They made a stressful situation more than manageable with their assistance. Ill most certainly recommend this location to anyone I know whos in need of a storage rentalMichael A. Eason Jr
Been a customer for 2 yrs. this month. Happy to feel my items are safe and in good hands. From showing me a few times how to open and close door to helping me understand the payment as well pleased with. Brad and Lisa make things be an easier transition too with all they do and it shows in everything I said. Thank you both and making me #Apopkaproud
Been with Personal Mini Storage for many years. Never had any problems. They now have upgraded the entry system to allow entry and exit with just the use of an app on your cell phone. This makes staying here even better and much easier.Thanks to management for the great upgrade.Clarence
Great people to deal withI wasnt there long but would definitely go back if I need storage space in the future
Great storage. Immaculate property. And even better management. You will feel like you are doing business with friends here.
Really great people. So very helpful and friendly.
Brad and Lisa went above and beyond to help not only secure my unit, but worked with me during Covid 19 whilst out of work.They are genuinely kind and caring people and if it was possible to give 10 stars I would. If you have storage needs this is the place to go.Thanks Brad and Lisa for going above and beyond any of my expectations.
BRAD AND LISA WERE VERY HELPFUL FOR THE ENTIRE 5 YEARS I WAS THERE, FROM THE INITIAL SIGN IN TO THE REMOTE GATE DEVICES AND TRANSFERING TO A DIFFERENT UNIT FOR MY CONVIENCENCE. THANKS FOR EVERYTHING
The time I have rented a storage space here has been incredibly easy. The staff is super friendly and my unit has never had any bugs or rodents due to the preventative measures the staff does. I would still have a unit with them if I didn’t have a home with extra storage space. They also have U-Haul trucks available, regardless of what the actual U-Haul website says. I would recommend giving them a call if you are looking to move.
07/19/20Normally, I dont do reviews. But, this one is going to be a pleasure because I am going to give well earned praise to really good people. I am referring to Brad Steele and Lisa Kaiser, the Managers at Personal Mini Storage at 1365 East Semoran Blvd. in Apopka.I have been a tenant at that location for several years now. And, I have had plenty of opportunities to observe Brad and Lisa in action doing their job. I am in awe of their excellent customer service which always goes far beyond the average or what would be mediocre but acceptable service. I am not talking about great service just for me. I have been in the office many times waiting to pay my bill and have had many opportunities to observe them helping other customers far above the call of duty. They are truly motivated to be problem solvers and help their customers in every way. They work hard at it and get top results. It is obvious that they care for all their customers and treat them with total courtesy.Lastly, I would like to commend them for the outstanding cleanliness and excellent hygiene of their location. I have had storage units with different companies many times during the last three decades in various cities. Sadly, some were dirty, neglected, and in need of serious attention. Brad and Lisas location should be awarded a prize for being the cleanest and best of all.If you are planning to get a storage unit in the Apopka area, go visit Brad and Lisa. You will be happy that you did.
Brad and Lisa make using their storage, feel like another room of your own home... that’s “socially distanced” obviously!!!
After my husband passed I needed to pack up my home and quickly find a unit to store our belongings. After visiting other Personal Mini Storage facilities I chose this one. Brad and Lisa are an absolute dream team, they make your u-haul and rental experiences so pleasant and stress free. Highly recommend !!
Excellent service, the administrator and his wife are very professional. The place is safe and clean.
Words can’t describe my true thoughts about the amazing service I have consistently received from Lisa and Brad. I was treated and felt like “family” from the second I walked in the door. I was offered competitive prices and given grand treatment. I wish there were more people like Brad and Lisa. They cared about my safety and respected me from he start. I have rented U-Haul trucks from them twice now and wish I weren’t moving.I highly recommend driving extra distance if needed to rent from them. Sincerely, GR
I was treated with respect and decency . Lisa and her husband went out of their way to make sure my storage experience with them was easy and smooth and I appreciated every second of the time they shared with me.I was extremely happy that I chose them for my storage experience.They deserve more than 5 stars!!! Thnx guys,you are the best!!!
Lisa and Brad are the best honest business people that I have ever met. They are extremely nice, they are wonderful people. I got to their store late and they went out of their way to help me with what I needed to make my moving successful. I appreciate their kindness, honesty,and patience. They are also very friendly, and always smiling, which gives the assurance of peace, and love. Great people.
Brad & Lisa were very friendly and made me feel like family. I would recommend them to everyone. Thanks for taking pride in your jobs.
From the moment I entered the door I was immediately impressed with the property management team. They worked effortlessly together to determine my needs and my budgets needs. They were super! I highly recommend this location and this team.
Customer service experience was great until dealing with representative Lisa.
Absolutely LOVE this location LOVE the customer service of Brad & Lisa! They are the most personal and friendliest property management ever!
We had a great experience using Personal Mini Storage in Apopka.The onsite management team of Brad and Lisa was always friendly and helpful.We had started out with needing a place to park a semi truck and they were able to accommodate us with a large parking spot.When we moved from one house to another and needed storage, we rented a garage, as well.It has always been easy to access our storage whenever we needed to.I would definitely recommend this facility.
I had the pleasure of meeting Lisa today and she is wonderful-- friendly, professional, knowledgeable, VERY honest and informative as she walked me through everything and explained how it all works. I am extremely pleased with the experience and I will gladly recommend this facility to my friends, family, and anyone needing storage. The place was very clean and they seem to know what theyre doing.Also, I must mention that a lot of facilities will try to sneak in other fees but not this place! Theyre honest, up front and transparent in the way they work, and for that Im extremely grateful. Thank you Lisa, I look forward to doing business with you. Happy Holidays!
Very nice couple, they were very professional and made sure I understood everything before I left. They have very affordable units. They keep their units clean and pest free. The owners catered to what I needed when I told them what I wanted to store, they recommended the perfect space. defiantly would recommend.
Brad and Lisa are friendly and provided my husband and I with great customer service. The facility is clean and the rates are the best you can get - Brad will give you the best rate in the market! Brad was also very helpful to us when we went to pick-up our mini-truck. We definitely recommend this location and service. Dont hesitate to give them a call when you need to rent a U-Haul truck or equipment.
Great storage facility. Clean, clean, clean. Brad and Lisa are awesome! They took the time to answer all my questions and as a first time storage renter I had many. Would not consider storing my treasures anywhere else. Thanks guys!
Brad and Lisa are super helpful, personable, and exceptionally nice....friendly too! Even if only via phone and email, they were very helpful in working with me to pry a purchased vehicle from the clutches of a used car dealer, get it to, and stored at the their facility. That, and they probably took better care of the vehicle, than if it was parked at my own home! I had initially contacted Public Storage for my needs, but they would only work face to face, and would NOT accept a credit card over the phone. So, I came across Personal Mini Storage....so glad I did. Very accommodating, very reasonable prices, and friendly!! You need storage? Contact them first!! 6 out of 5 stars!!
My father and I went here to rent a truck. Not only was the staff the friendliest of any rental place we went to, they were also the fastest. They knew what they had available and were able to help us very quickly. It was a pleasure working with them, and I would recommend them to anyone looking to rent a U-Haul truck. I imagine that their service for mini warehouses is just as good. Easily five star service.
Lisa and Brad are awesome!! I have dealt with several other storage facilities in the area, and they go above and beyond in every way. The site is always clean, they are always available, and they always have a smile on their face. I have rented a truck from them as well, and they were happy to help me with all my needs.
Brad and Lisa were very friendly, helpful and professional and the price was the best in town!
Great service ! The check in process was quick and easy!
The resident managers at this are awesome and I love the fact that they do U-Haul, Storage and provide moving supplies to purchase. Thank you Brad and Lisa.
Im so glad I meet this place because they are friendly they help us they give for us the best way the best choice so thank you so much bread and wife thank you so much for everything we really love this place, plus is a really clean really easy access and they care about us, this definitely make me feel good!!!
I have been using this storage facility for a long time (like years) and highly recommend them. The managers are nice, and the place is always clean.
Moving can be such a pain and it never goes quite as expected. Brad and Lisa at personal mini storage saved the day and made the rest of our day easier to get through. The place is clean, well organized and run well. Gives me peace of mind that my things are stored there. Anytime I need a storage unit this is were Ill go!
I needed a small Uhaul for memorial day weekend, the entire town was all booked up till Sunday late afternoon. Brad did some magic and found me the perfect one when no one else could help me. If you have any moving needs or storage needs you need to go see these people and Im sure they will take great care of you. Couldnt be happier.
I had an incredible experience renting from business section of personal mini storage. I will definitely use this place again in the future. Catt is always available to answer questions and resolve queries. Thato.
Brad and Lisa are wonderful unit managers. Even on a bad day, theyre always happy to see you. Theyre quick with a smile and make you feel like family and not just another customer. They see each person as individuals and they are great with interating with kids. They go above and beyond to make sure your needs are met and understanding whenever theres an issue. I always feel safe going to my unit. Thank you Brad and Lisa for your dedication to your customers!
Awesome costumer service.
From the time I entered the office, Lisa and Brad bent over backward to assists me with finding the right fit for my storage needs. I was in need of a temporary storage for my household goods. They made me feel like the most important person in there office when it came to my turn. Well done Lisa and Brad. Thank you!
The smartest thing Ive done in years was to walk in and talk with Lisa and Brad about relocating our storage items from the guys up the street to Personal Mini Storage. Saving money is important to us, especially under our present economic strain. This super team assisted us all along the way, from truck rental and movers to renting the perfect sized space. I am grateful for their assistance and will definitely recommend Personal Mini Storage. Lisa and Brad are smart, respectful, and uncommonly kind people. I am SO GLAD we met!
Brad and Lisa, you guys rock..Very helpful, sincere and friendly..There facility is very clean, excellent location. I would highly recommend this facility to my friends and family. Thank you!
Brad and Lisa Are Two Wonderful People Brad Is Always Smiling And So Very Helpful I Lisa Always On Point When It Comes Down To Helping With The Payments. I Have Experience! Nothing But Wonderful Services With The Both Of Them With This Being Said If You Ever Need Some Where To Storage Your Belongings Please Consider Personal Mini Storage In Apopka. Got 🍰
Brad and Lisa are amazing and know the business. They are very good with customers and know how to make you feel comfortable in making your decision with now pressure. Way better than the other place..... Public storage. Great job team.
Very friendly and well maintained. Only wish is if spaces could be one foot wider between storage lots.
We rented two units from this location. I can say nothing but good things. The location managers were friendly and extremely helpful. We had a great experience and would recommend it to anyone looking for a safe well maintained storage facility.
Lisa and Brad are amazing! They accommodate your every need. We have used this company numerous times and couldnt ask for anything more. We highly recommend them to everyone!!
Brad & Lisa were very helpful finding the right unit to meet my needs. They really take great care of the facility and their customers. I would highly recommend this storage center to anyone looking for a clean, safe and pleasant place to store your belongings.
Safe spot, friendly staff. Managers are very helpful and really on top of keeping the place secure.
Brad & Lisa were great to work with throughout my rental at Personal Mini Storage in Apopka. They helped me with billing, working around my schedule, and even opening my doors as I became weakened from Cancer. I had the storage for four years. I picked Personal Mini Storage because of the security system and the fact that the managers lived on the grounds so I felt as if I had eyes on my belongings even when I couldnt check on things personally. Thanks guys! I really appreciated the warm relationship. Marsha & Kate
Great customer service from the entire team. Very helpful choosing the RIGHT unit!! Great management team Brad and Lisa. And Sherri was great too :-)
Great experience. Great facility hosts. Highly recommended.
Lisa and Brad are great. We had a storage unit when we first moved to Apopka. Brad and Lisa were here when our boat was delivered from TX, took care of everything until we got here. Plus information about the city, restaurants, doctors and getting our car and drivers license changed over.
Grest place and people highly recommend them we have used them for years never had a problem so nice
Friendly staff.
I would recommend my friends or anybody to Personal Mini Storage on 1365 Sermon Road, Apopka, Florida. Brad and Lisa are a EXCELLENT team. Their facility is nice, clean and well maintain. They talk / communicate to you with utmost respect. They run Personal Mini Storage professional manner. I pray nothing but Blessings to you both, family and business.
These guys are awesome. I honestly dont worry about my boat being stored there. I feel its in good hands.
Brad & Lisa are always helpful and great to deal with. I use this facility for work and find it convenient and secure.
Great place to keep your valuables safe. Not only as I a customer but I am also the Manager. Stop by and see how we can solve your storage needs. We can discuss it over a COLD ONE....Water that is....
I had fun looking at storage units. Can you believe that? Brad & Lisa welcomed me & showed me just what I needed for my upcoming move. Had a great time with them & they have good candy too.
These are two of the kindest, most efficient and friendly managers I’ve ever known, and I have rented many storage units over the last 30 years. Thank you Brad and Lisa for being the decent folks that you are!!!!!!
Excellent place for storage. Very nice people running the place, and very knowledgeable. Units come in a variety, are clean, and reasonably priced. Would definitely recommend for others for storage needs.
Brad and Lisa are great managers. Very friendly and attentive to any concerns you may have. Highly recommend.
I cannot say enough POSITIVE things about not only this storage facility but Lisa and Brad! Where do I start, since my first day my experience was positive. They are always very helpful, friendly and out-going. Not just in personality but in business as well.I had my personal belongs there for 6 months after relocating to FL for a job and my job took me an hour away from this location. Not only did I feel totally ok and secure about leaving my belongings this far from me, I could call or email anytime and always have a quick response.This past week when I finally came to get my belongs to move into my home, they helped me set up a U Haul Truck - which I ended up changing the reservation 2 times before this move took place. The changes were quick and painless for me, which was so nice with all the other things going on at the time.Again - I cannot say enough - PHENOMENAL Experience all the way around.
Lisa and Brad are amazing! They helped me when I was in a pinch! Clean facilities, air conditioned units..great service! Thank you so much for everything!
Brad and Lisa always go above and beyond to accommodate their tenants! The only reason I would ever leave this place is if theyre no longer here or my company gets big enough to afford my own lot.
Very pleasant and professional owners. They were courteous and helpful as we stored our boat for around a year. Highly recommended!
Excellent service; staff is friendly, very helpful. Units are clean, well maintained; the facility is well monitored with 24 hour management on premise; wouldnt go anywhere else to store my stuff!
Super clean and owners live on property. I feel my belongings are very secure.
Excellent customer service. Managers are friendly and helpful. I definitively recommend theirs Mini Storage location for anyones storage needs.Thank you Brad and Lisa for such a great. Service!Keep it up!!!
THE NICEST STORAGE PLACE AND THE NICEST MANAGEMENT. LISA AND BRAD ARE GREAT! THEY WERE REALLY HELPFUL!
Lisa and Brad are the best! Felt my trailer was secure...loved the covered storage...it truly helped my trailer hold its value for the resale market. Thank you. Would definately recommend, and use again.
Brad & Lisa are the best. I try to pay my bill in person, so we can catch up and trade stories. The personal service and familiarity with their customers is what sets them apart as a management team. Thanks!