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Review №1

I’ve never had a bad experience at this place! Employees are always so kind and professional! Store is always clean and tidy. Employees are also quick and efficient. I’ve never had to wait more than a few minutes for my order (even on busier days). Stopping here for a coffee on my way to work has made my mornings so much better! Thank you baristas for never letting me down!

Br
Review №2

Ive picked up several delivery orders from Starbucks. Theyre not currently requiring masks for vaccinated customers, but no one asks you (as of August 2021). They typically start making the order when I arrive (to help keep it as fresh as possible for the customer). But its usually ready within 2-5 minutes.

Jo
Review №3

I stop almost every morning for a special-order latte. I always receive a pleasant and welcoming greeting. It is unfortunate that, due to COVID, some of their supplies are out, this is the case at all Starbucks and it’s not their fault. The staff helped me to figure out a delicious alternative. Hats off to you guys! I appreciate all you do! Cheers! See you tomorrow!

Ra
Review №4

I’m sorry, I never leave reviews but I don’t like much milk in my coffee. I ordered a drink that showed up on the screen that looked as like the coffee was black. That’s how I like my coffee. When I got it it came back a little over half way filled with milk. I went back through the line and ordered it again but asked for the smallest amount of milk and more coffee in replacement. They added a shot and it came back half way filled with milk after I went into detail about how I wanted barley any in this coffee. I’m a bit cranky seeing how Starbucks is already expensive and then I had two coffees I didn’t want to drink. The only time I can go to Starbucks is to get black coffee because otherwise I’m drinking milk with a hint of coffee.

Ju
Review №5

Barista who served was very friendly! Great interaction!

Si
Review №6

Had garbage in my drink yesterday morning. I have pictures. Will never go back

Se
Review №7

Good coffee, drive through is slower but thats okay. Theyre consistently good at making my usual drink.

Co
Review №8

Every Starbucks makes their drinks slightly different, reminds me of my moms cooking, but the friendly staff is worth it.

CP
Review №9

I just went during lunch and I asked for a Venti Drink and I got charged $7.33 and they gave me a Grande. Not really happy since I wasted my money on a smaller drink. Otherwise the drink was good

Gi
Review №10

Very nice people and my drink was 10/10. at first my card didn’t work but they didn’t just ask for a different way to pay they were patient with me and it ended up working. overall very nice:)

As
Review №11

I just stopped in at this location to pick up a drink for my sister tonight. One of the newer employees, Samantha, genuinely asked me how my day was, and how I was doing tonight. I told her I was on my way to cheer up my sister with some Starbucks, because we’ve had a really bad week. Samantha took time To actually listen to me… And it really meant a lot!! Samantha went above and beyond her duties as a barista and really made me feel special tonight!

Er
Review №12

They are always super polite and quick. The WiFi works great for me so I can get my work done while enjoying coffee :)

Je
Review №13

The night shift crew is awesome! I want to thank Zack for being super cool and having my drink ready within seconds

Br
Review №14

Its coffee. Always fast with my request.

Bl
Review №15

Speedy service. Friendly staff. Great coffee.

Sa
Review №16

Why are you closed at times it says youre open?

Li
Review №17

Awesome service and great smiles!

th
Review №18

Great service and always great food/beverages. Seems to be less congested with the addition of the one in target and especially the one on the otherside of 441 confront of Kohls

Wa
Review №19

I had my been to a Starbucks in quite some time, but that’s not because the have ever disappointed me with service or excellent coffee. Today, however, I was disappointed.I ordered a coffee drink that I am accustomed to add my own sugar, spice, etc when the drink was ready, it was announced ready, but not clearly announced. When the long wait was obvious, and the drink presented, I asked about my favorite “extras”. The answer was that “You should have” asked for that when you ordered. Really? “Should have?”The drink prep girl/guy then fixed it, gave it a swirl to mix it, then handed it to me. Really? A “swirly” mix job... no stir stick!STARBUCKS...next time, only if I’m feeling really desperate!

Na
Review №20

Always pleasant service and orders accurate.

Ju
Review №21

I have never seen a company turn away business when there are customers waiting in line ever, especially given the current times. We were the last car in line with the car in front of us taking forever to order we got to the window at 4:01 and in line at 3:45 just to be told srry we close at 4pm mangers rules. No exceptions... lol I run my own business and would never. Very annoyed with that sort of response from the service team.

No
Review №22

Super speedy service. Drive-thru was lightening fast which was AWESOME!

Ke
Review №23

It is a nice stop for a treat once in a while.

Ry
Review №24

Typical Starbucks. Hit and miss as far as quality and overpriced but still good.

Ch
Review №25

Very nice location quick service

Ma
Review №26

Good drinks and friendly staff

Ra
Review №27

Tea was good but not worth The wait

Ka
Review №28

Super kind team & funny!! Some places you go, it feels like you’re just a number because they’re trying to be efficient. (Not complaining—just a fact of life). This Starbucks was so great—added some humor to my day! My peppermint mocha was yummy, too!!

au
Review №29

It says this location is open when you look it up and the menu sign was on but it turns out they were closed but only put a piece of paper that says they’re closed on the window where you pick up your drink so we sat waiting to order for at least 10 minutes and the line is incredibly long, the rest of these people don’t know they’re not getting their drinks either. horrible.

Da
Review №30

Still taking care of customers with above what you would expect when it comes to CDC guidelines for safety. Grab a holiday beverage and baked good to reward yourself for getting through this pandemic so far.

Dr
Review №31

My favorite Starbucks in the area, and I dont just mean the Fox Valley, but specifically the eastside...as there are three Starbucks within blocks of each other. lol. I see why, due to the traffic and dense population on the eastside. Staff here is always pleasant and courteous. I particularly like the design and interior layout of this Starbucks (vs the cafeteria feel the newer Starbucks have).

Ca
Review №32

Quick service and great coffee, as always.

Sa
Review №33

Great food and service!

St
Review №34

Would be nice to have Latté flavors listed on board...is this just my fight? Also, a visual representation of cup sizes would be useful. Would save the kind counter reps a lot of questions from Dads.

Tr
Review №35

Great coffee as always. Although the unicorn drink was sold out 😭😭

El
Review №36

I was very impressed by this store. They were moving at a great pace. Eight people very focused. One person was able to smile and keep up good customer communication over the counter. Nice job!

Ja
Review №37

Always a good experience! Fastest Starbucks drive through in the Fox River Valley, hands down.

M
Review №38

Love Starbucks! Kind of like McDonalds, they are the same every where. Always good coffee and always good service.

Mi
Review №39

How many managers are on at once? Everyone working was barking out orders to each other.. Chaotic mess! The polite young gentlemen that was cashiering was very nice and seemed a bit annoyed at all the demands going on behind him.. Probably will wait in line at drive thru or possibly go a mile out of my way and just try Dunkin Donuts!

Ja
Review №40

Older lady in the drive through was very rude.

Sa
Review №41

This location is a joke. Mobile orders take at least half an hour if its before 8am. The lady doing the mobile orders whispers in a store packed with talking people. I waited for my drink for longer than I should of because she either never called my name or whispered it. This almost made me late for work. Unbelievably bad service

ch
Review №42

There prices are too much! I like Dunkin better!

Li
Review №43

Got there before they closed. I was the last in line and by the time I finally got up to order they turned me away because they just closed. Very disappointed they refused to service their last customer. Poor customer service.

Do
Review №44

Very efficient kind and professional

Xe
Review №45

Just had training on how to treat minorities better. Disappointed that I went in and when they finished my order, they never bothered to call my name to pick it up or bring the drink over to me as I was sitting in the store. They need to add some more training on customer service and make it more than half an afternoon.

Ro
Review №46

Best a fast service, only 2 girls were working n keeping it very clean

Ma
Review №47

The coffee size are too small for the cost. I was sold an egg and ham sandwich which was not heated up. I am a gluten free customer and was amazed in the way the menu has been gone down in value and quality.I must admit that I hadnt been to Starbucks for about a year but that experience was enough for me to decide... not to return.

Kr
Review №48

I love Starbucks don’t get me wrong. This is the only Starbucks I’ve ever had a problem with when I got my drink it was half full. If I pay for a drink, I expect it to be full. The drink itself wasn’t terrible, but I will not be coming back to that Starbucks. Hire new people because they’re leaving a bad name for Starbucks

Mi
Review №49

It is your typical Starbucks. It always seems packed so expect to wait long unless you ordered ahead and even then, sometimes you might have to wait. The staff always seems like they are working hard to keep up and do a good job considering!

Da
Review №50

Very good location! Busy in drive thru so we went in. Almost all tables were full. Enjoyed my Nitro with Sweet Cream cold brew!

St
Review №51

The atmosphere here is nice and the baristas are kind. Everything you would expect from Starbucks

Ch
Review №52

Not busy at all but took longer than expected to make my drink. Drink however was good. Overall, satisfied, but not enough to rate 5 stars

Co
Review №53

I love Starbucks, but my trip this morning was horrible. I ordered a cheese danish and trenta iced green tea lemonade ahead on the app before I left (I was going to pick it up on my way to school), and it should’ve only taken 5 minutes. I get there and run in, and my danish is ready but no drink. I assumed they must just be finishing up, but I was so wrong. I waited a little while before finally asking if it was being made yet, and the woman alerted another worker and said she would be getting it started for me. So I watched the girl for a while and she still didn’t start my drink. At this point it’s 10 minutes until I’m supposed to be in class for attendance, and my sister, who didn’t order anything, is waiting in the car. I ended up having to go up a second time to get them to finally make my drink! (Which wasn’t easy for me, I might add, because I have real anxiety about things like this). I ended up being like 15 minutes late for school, which counts as an absent, and my sister was really mad at me, so I ended up crying in my car before coming into the remaining part of class.I understand 100% that they didn’t mean to have such horrible service today, and things happen, but almost every other person who was waiting for their mobile orders had been there for about a half hour like I was. The lady who was walking out at the same time as me was 20 minutes late for work already. It was a horrible start to my day and I hope I’m not coming off as rude- I hate pointless negative feedback, I only wanted to share this so they can work to improve on whatever it was that caused this morning’s fiasco. Thanks for reading!

La
Review №54

Love the staff!! Can’t remember her name but she always remembers my order and gives me ideas on how to switch it up if I’m feeling like it that day!

Ha
Review №55

Ordered an iced coffee but forgot I like cream in it because I drink it black when hot. Got up to the window and asked if they could add cream, I realize its busy and it was my fault and if you cant you cant. The gentleman rolled his eyes and went to put cream in it then came back and proceeded to tell me iced coffee comes any way you want it so if you want it unsweetened and with cream you need to say that when you order. Yea thank you for making me feel like the worst, I know how it goes and I forgot. 🙁

We
Review №56

I like the atmosphere of Starbucks and the drinks and food are good, but the prices are so high that, the only time I ever get anything there is when I have gift cards. So much money can be wasted going there every day like I see some people do. Also, its not all that healthy...even if you get the skinny option. Like I said, I love the atmosphere and the items they serve, so if you dont have to worry about money or calories, this is your place to go.

Ma
Review №57

I love this place! If you have any interest in tea or coffees, this place if for you. My favorite coffee there is a caramel macchiato and my favorite tea is an iced tea and it is a mango dragon fruit refresher.The atmosphere is amazing! It is such a positive place. It is a wonderful place to work on projects for school (as in on a laptop) or papers for work. The service there is also fantastic, if you ask politely you could probably get a pumpkin spice latte a few days before it comes out.If your a regular, it would be nice to get the Starbucks app on your phone. You scan it when you check out the coffee or tea or other item and could get a gift card or a free drink.If you become full quickly, you should get a grande because its filling if you havent had breakfast. If you get full quickly do NOT get a venti. I really think you should come to this Starbucks!

Ni
Review №58

It would be nice to have my cup full if Im paying almost $6 for a latte. Almost always feels like someone took a huge sip of it even when I order no foam.

Ti
Review №59

Good but overpriced

He
Review №60

Always nice to me and my DOGS who receive puppacinios.

Jo
Review №61

They prioritize drive through over going in the store. Waited 20 minutes for drinks while orders kept coming for those in their cars. Online orders also now make you wait while there are few people in the stores.

Ki
Review №62

First and foremost I ordered a venti and received a grande I was in too much of a hurry to wait for another cocoa dream macchiato with two pumps of hazelnut syrup so I that grande along with 3 other coffees in the order got to work took my grande which was supposed to be a venti it literally was half full and Luke warm it was like I got somebodys left over macchiato also it was flavorless it was almost a plain coffee no hint of my hazelnut syrup. I was utterly disappointed and couldnt leave work till.my break to get coffee from kwik trip that was delicious i believe i wont even go back to Starbucks i understand mistakes but this was borderline ridiculous wrong size,not even half full, no flavor basically plain coffee and it was cold three strikes and your out I wont be returning

Sa
Review №63

I waited for my drinks for 20 minutes as others behind me were already receiving their own orders. Usually, the service is decent, but today was disappointing.

Je
Review №64

Surprisingly bad experience today at Darboy Starbucks. Always been a great place. They lost my order, which is fine. It was very busy.After 30 minutes and several proddings from people before and after me in line, I went up to let them know. They were very busy and absolutely not interested in checking. The girl quickly commented that hot drinks take longer than cold--(over a dozen people behind me had received hot drinks by then) then a guy named JOSH jumped in and firmly told me he had a lineup of drinks and hot ones take longer. No interest at all in checking. I sat down for 10 more minutes and went back up through the regular line and gently asked if they could check. They did and the order was nowhere to be found.Two minutes later a pretty young girl came up and said she had been waiting 25 minutes, the same Josh who shut me down without looking vehemently apologized to her and put the wheels in motion to get her drinks. Same thing with another pretty young girl a couple minutes after that.

To
Review №65

Staff is kind and courteous, however the location is awful. Entry and exit with a vehicle is poor. Typically long lines. Your best bet is placing a mobile order and running inside for pick-up. Smaller than most surrounding Starbucks.

El
Review №66

Really good coffee and breakfast food options kind and helpful workers and just all in all a really good coffee shop.

Mi
Review №67

Quick in and out through the drive thru. Friendly staff.

Ch
Review №68

The pumpkin spice chi tea Frappa. It was Awesome

Me
Review №69

Waited almost 15 for coffee with cream, not one of those fancy coffee drinks just plain old coffee with a splash of cream.

Li
Review №70

Very crowded, took 25 min. In drive through for one coffee

Ve
Review №71

I’ve been here multiple times now and each time when i order the workers don’t know the menu very well and when i get my drink it doesn’t taste right at all i think they just fill half of it up with water.

P
Review №72

Im biased I love Starbucks. The parking at this location is pretty bad and the drive thru backs up very easily. Parking at Target and walk over is highly recommended.

Mi
Review №73

I went there and is was the worst coffee I ever had in my entire life cause when I got the carmal frappichino it had like a tiny thing of carmal and it is so gross

He
Review №74

Huge fan of Starbucks. The baristas are always super friendly and accommodating at Calumet. I come here almost everyday and don’t plan on changing that.

Em
Review №75

4 stars because dispite my order always being accurate, the drive thru takes FOREVER sometimes... Would recommend!

Te
Review №76

The staff is amazing!!! They are the best team Ive ever seen and get the job done and coffee out quickly

Br
Review №77

Went into the store and ordered my drinks, it was busy I understood I would be waiting but the fact the people who ordered later than I did and were in line behind me got their drinks WAY before I did, not happy. I normally get good service at this store.

ci
Review №78

Every time I go to this Starbucks, they mess up my coffee.

Be
Review №79

I would go there more often if it wasnt so expensive

Am
Review №80

Amazing place to take a coffee and to share good moments with friends

Ni
Review №81

This was a very big and spacious Starbucks.Not too busy with plenty of tables and space to spread out if you’d want to study or work here.Friendly staff.

Ra
Review №82

Busy, but seemed to run pretty efficiently

Ja
Review №83

Ive never had bad service or drinks but today, my grande mocha looks like it was a tall put into a grande cup...kinda disappointed considering the cost of everything

Sa
Review №84

Always busy as hell. Staff is nice. Their food isnt the best but its a coffee shop not a restaurant.

Ad
Review №85

Great staff

Li
Review №86

Very fast

Pa
Review №87

Busy place. But always busy. Love the coffee

C
Review №88

My daughter loves this place, but the wait is usually long.

Ju
Review №89

Great service but the floor and windows are almost always filthy, even right away in the morning which makes it appear that they dont clean at closing. The dirty floor can ruin an appetite.

Al
Review №90

I love going to different Starbucks when I am out and about. This one was very nice.

Is
Review №91

I love Starbucks it’s one of my favorite places to study and have a quick drink and bite to eat

A
Review №92

My ordered-ahead drink ended up being taken by somebody else 😓 but the baristas were all really nice about it and remade my drink for me, though it took a bit longer that way the baristas were all so nice and Ill definitely be coming back again.

Ka
Review №93

Store was over crowded. Employees were rude. I waited 10 minutes for my drink and it was wrong. The menu only had 3 items on it advertising the new drinks. Overall experience was just not good.

te
Review №94

Great place for hanging out with friends!

Da
Review №95

Great atmosphere and baristas

Ca
Review №96

I’ve been to this location a million times seeing as it is close to my workplace, I almost never get what I really ordered and I can look past that but today I was in the drive through lane and I ordered the same thing I order every time I stop at a Starbucks. My drink was hot when I asked for it iced so I asked if I could have it iced, I paid for a venti and he came back with a grande so then I pointed that out to him and instead of remaking it he just put it into a venti cup with more ice and milk At that point I was already late getting back to work from my break so I just left. I generally look past little stuff, but when I’m paying like 6.50 for a cup of coffee, have to give it back twice and still don’t actually get what I initially ordered? That is just extremely frustrating.

Ka
Review №97

Favorite Holiday Drink:Venti Toasted White Chocolate MochaYear Round Drink:Venti White Mocha(hot during winter and iced during summer)***light ice alwaysLondon Fog is good for rainy days (:

Je
Review №98

The patrons have open distain for Trump supporters. I would get plenty of dirty looks when running my wife thru the drive thru with my pro-Trump and Hillary for prison bumper stickers on my car. I could tell I didnt belong there even though the libs claim to be accepting of everyone.

Er
Review №99

I dont think Ill ever be able to say anything bad about this place. Best service. Best coffee. Takes all my money:)

Di
Review №100

Great service and average wait. Of course all drinks taste just as good!

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