Had a wonderful salesperson assist me early October 2021. We were looking for a Forester and test drove a 2018. Frank, our sales associate, was awesome. We had not encountered anyone who knew as much about that car as Frank . He told us about every button and knob and rode along with us during the test drive to make sure we got a feel for all the car’s features. Even though this car was a 2018 it was so clean!! The engine looked brand new. We eventually went with a different car but if I ever need another Subaru, I’m heading to Prestige and asking for Frank first.Richard

Last year we bought our Outback from Buck Davis at Prestige. The experience of purchasing through Prestige was an absolute pleasure and driving our Outback for the past year has been a pleasure as well. Previous to purchasing the Outback, we had been an all-Toyota family for years. This year, it was time to trade the Highlander, so we came to Prestige because of our previous experience. It far exceeded our expectations. We met Jason Wicks who was not only the epitome of efficient, but patient in answering all of our questions. He is also an amazing teacher, walking us through all of the features of our new Ascent. Thank you Buck, Jason, and Adam for making our purchase of a Subaru such a wonderful experience. Thanks to Prestige, we are now an all-Subaru family!!

If youre looking for the best car buying experience, check out Prestige Subaru! Their staff is very knowledgeable, personable, and eager to help you find the ride of your dreams. Our salesman, Austin, was the absolute best! He was patient, kind, and knew everything we asked about every feature in our Subaru. He has since reached out to check on us and is genuinely interested in our satisfaction. We are beyond thrilled with our purchase and experience! Thank you Prestige!

We worked with Frank who was incredibly helpful as we purchased our first Subaru. He answered all of our questions while we looked at several different models to decide which one best fit our needs. Everyone at Prestige was friendly and worked to make our experience a good one. We appreciate their focus on customer service and hope to be back for another Subaru as our daughters begin to drive.

We had an excellent experience buying a new Ascent from Sean Fitzpatrick. He had a detailed knowledge of all aspects of the vehicle and the purchase. This is our second Subaru from Prestige and we feel we get an excellent car at a fair price. Highly recommend you ask for Sean!

We took our car here for a bunch of recall inspections. They recommended some brake work, which we did. Not sure if they rolled out the red carpet for us, but we were impressed. Phill and Chris in service were very helpful, easy to reach, kept me up to date. Repair tech provided a video of our car with service recommendations. Prestige Subaru service department is the best!

I would give these guys 6 stars if that was available. Great product, great service and an outstanding sales experience. I have purchased several cars in my lifetime and this was the smoothest sales transaction of all. Kudos to Sales Manager Jason Wicks. Jason made the sales process easy with superior customer care to go along with advanced product knowledge!

Our salesman was extremely helpful in helping us get exactly what we wanted for our family. We enjoyed how personable and thoughtful Sean was. Thank you Prestige for making our car buying experience better than I could have imagined.PS: Our salesman has great candy in his office! 👍🏽

We have purchased a few cars from Dan Ornato at Prestige. He is so great to work with. Very honest and hard working guy. I don’t think I would buy a car from anyone else. He makes a challenging process as easy as he can.Kim Richardson is by far the best finance person I have dealt with. She helped us solve some problems and made our experience even better.

We are so excited to have a new 2021 Subaru Forester, with the help of wonderful sales person Sean FitzPatrick. The car came in quicker than we thought it would (a good thing!), there was no pressure from Sean - we felt in control throughout the process. When we picked up the car, Sean went through all that we needed to know (which got us off to a great start - there are so many features we are unfamiliar with that curling up with the clearly written manuals is on the agenda!). This is our third Forester - we already love it.

David Hensley was very honest and helpful through the whole buying experience. Im sure they will be the first choice for the next car i buy. My wife and i are very happy with the car and how well it was cleaned. There wasnt any gimmicks or thoughts of miss direction. they didnt try to keep be there just to make a sale either like i have experienced in the past. Highly recommended!

Service has always been exceptional until we called to schedule service for a fuel pump recall. We were told we would receive a call to schedule replacement. It’s been weeks. Is it COVID or ? Honor Stanley

Great Dealer with friendly staff! David, our salesman was so easy to talk to and was able to get us into our dream Crosstrek, the process was smooth and he was extremely helpful with any questions I had! We are visiting from FL and I couldn’t be happier to drive home our new Subaru!

Both of my Subarus have been going to this dealership for over 5 years. Great customer service is the reason. Today I dealt with Tyler who was very conscientious and even advocated on my behalf with his technician. The Customer Service Manager is named Gus and he is one of the finest customer service people I have ever dealt with. Today a bearing repair done earlier this year had to be redone. No one argued, they just covered it completely and waived parts and labor. Typically I get oil changes and inspections and have never been pressured. They also feature fresh ground local Dynamite coffee in the waiting room which I look forward to. They sure care about the quality of the coffee and similarly seem to care about the quality of the work they do. It is nice to be able to write this about my local Subaru dealership. (I also posted this to YELP)

Everyone at Prestige Subaru was welcoming and friendly. This was our first time owning a Subaru, we had heard great things about this particular dealership, so we drove from a good ways away..and it was SO worth it! We love that they focus on small details that really make a difference in the car buying experience. Sean was very knowledgeable and easy to talk to! He is always available if we have questions or concerns, even after the car is home with us. We will 100% be Subaru owners for life, and will continue to use Prestige to do so!

Loved my experience with everyone at Prestige. I had a few things that were important that I had to have in a vehicle and they made it happen for me. My salesman, Isaac, was patient and knowledgeable and made it easy for me to find a car that I absolutely love. Everyone I came in contact with during my buying experience was so warm and welcoming. I will be recommending Isaac and his team to all of my friends and family and will be back in the future.

Today I purchased a 2012 Ascent from Prestige for the first time. Ive bought 2 Subarus from a more local Tennessee dealer. I honestly wasnt wanting a new vehicle. But, I wanted to pass down a 2018 Outback, that I loved, to my daughter and I wanted a little heavier towing vehicle. I also wanted to stay with Subaru. After contacting 5 dealerships in TN and NC I ended up finding the closest to what I wanted at Prestige. I dealt with Josiah. Naturally, due to the pandemic it all has changed. Honestly, we all dread the dealership experience, but this was pleasantly refreshing, to the point, and professional. Subaru dealerships are a step above anyway, but Prestige exceeded my expectations. Josiah, is a gem. He was so much more helpful in explaining every detail concerning the Ascents functions and went above and beyond in his efforts to get my towing accessories installed and questions answered. I look forward to working with Prestige in the future and will drive the extra distance to use them for my maintenance.

Jason was amazing! This was my first time buying a brand new car and he made it super easy and hassle free. If you’re looking for a new car I highly recommend buying it here. Jason was attentive and helped me every step of the way. He was available when I had questions or concerns and made the whole experience a memorable one.

From the minute we arrived, we felt so welcomed. Isaac Tweed was not your stereotypical car salesman. He really listened to what I was looking for and searched for anything that he could put me in for my price range. I have never felt so cared for and taken care of in the process of buying a new car. Everyone at Prestige Subaru was so friendly and opened armed. If you are even thinking about a new car, go check them out and make sure to see Isaac :)

Recently purchased my new car from Prestige, and the overall experience was painless compared to the normal stressful experience of buying a car. Ashley did a fantastic job, and was very caring and personable. I will definitely be a returning customer in the future.

Initially I was disappointed that my overnight envelop was not discovered and my car’s repairs were delayed. But Amanda was exceptionally polite and understanding, as was Aaron. When the error was discovered the car was finished in less than an hour and the service was complementary.I am very appreciative of the compensation and the courtesy. Thank you.Alida Woods

I love this dealership. I have bought cars here and always had excellent service. Repairs are done efficiently and they get it right the first time

I had the most helpful crew at Prestige. Jason Wicks was more than attentive and thorough in walking me through every step of the process and all of the new technology included in my 2021 Crosstrek.Kim Richardson was excellent in helping me navigate the finances as I am a young buyer, and I left feeling educated and comfortable with my decision.Joe Tate was also extremely helpful in the process of making sure I got all the features I wanted in my car during this crazy time.I HIGHLY recommend Prestige. I’m beyond excited about my new car!

The easiest and happiest car buying experience I’ve ever had! Our salesman, Darryl, listened to our needs and wants and got us in the perfect vehicle. He took the time to get to know us and was very low pressure in his approach. The finance team and everyone else we encountered at Prestige were friendly and kind. The whole experience was so easy! They even recommended a great local spot for us to get lunch when we drove our new car off the lot! 10/10 will be returning to Prestige for our next vehicle purchase!

Dan O is Amazing!! He supported my husband and I through the entire process and made sure everything went smooth in the transition to a new car.Adam is wonderful! He took care of all our financial questions with grace and ease. It was our first time releasing and he made the process a breeze.If you are thinking about getting into an awesome Subaru, Dan O and Adam are your guys!!

Jason managed to exceed all of my expectations related to the car-buying experience.From the moment we met, he was kind, thoughtful, and genuinely concerned about what was best for our family.Initially, he took the time to ask excellent questions that helped us identify a handful of cars most suitable for our needs. He also patiently explained the technological and safety features of each car on our list. Which certainly helped us avoid confusion later on.Jasons thoughtful yet light-hearted approach made the experience fun, enjoyable, and stress-free. He and his team made us feel like a part of the Subaru family. Never once did I feel pressured or coerced into a decision. And I can honestly say Ive never been happier with a vehicle.From now on, Jason will be the first person I call for any car-related purchases or questions.If you want an honest, caring, and knowledgeable person assisting you with your next car purchase (Subaru or otherwise), I cannot recommend Jason enough.

I cannot say enough about the excellent customer service we received from Daniel and Phillip at Prestige Subaru. We went there to trade in my car, and they gave me exactly what I asked for. No haggling, and did not try to offer me a lower price. The experience was fantastic. I highly recommend going to Prestige Subaru if you have a vehicle you are looking to trade. Ask for Daniel!

Sean worked very patiently with us as we looked for a new family car. He was thorough and present, while not being overbearing. Enjoyable experience overall.

Always a good visit!! Mechanics always do a great job and check my car all around! Love the video of them showing what they check and the work they do! I highly recommend Prestige Subaru!

Just bought my first car here and got helped out by Frank! I would recommend anyone to come here looking for a car! They will take good care of you

We had a great experience at Prestige Subaru from start to finish. We found a used vehicle and Jeff helped us throughout the whole process smoothly. We had a minor issue with the vehicle, that was taken care of immediately and before we purchased it. All in all a great experience and Jeff is an excellent sales representative - thank you!

Recently purchased a 2007 Honda that the Prestige team had taken in on trade. The price was fair, and the customer service was good. Isaac was the salesman I dealt with and he was very professional, and was not pushy at all. Very patient answering all our questions, and communicating through the entire process. The vehicle was traded in very good condition and the maintenance department did few repairs to bring it up to their standards. Would definitely consider doing business with Prestige again.

Always have had a pleasure experience with the service department at Prestige. All the staff are professionals and eager to listen to the needs that are a concern with any repairs that are needed. However, $225.00 is much to replace both head lamps.

I think reviews are more meaningful if they reflect a time element. Buck, Gus and a bunch of Prestige Subaru folks have helped us since 2011. Did they always get it perfectly right ? Of course not- I am not sure anyone can do that.But they have always made it right. Bottom line.We are on our 4th Outback, the last 3 from Prestige. Five Star people and Five Star Service.And of course 5 Star product.

Chris Byers was my service advisor and he was incredibly professional and helpful. He let me know everything that was going on with the car and gave me a timeframe for when service would be done. The service was done earlier than expected, so that was great. The waiting room was also super comfortable and there was plenty of room to spread out. Highly recommend them!

If you want to buy a subaru go see Chris Wallen in the sales department. He made me feel super comfortable, was not pushy and made my car buying experience pleasant. I highly recommend him to everyone but especially women. He gets five stars!

Daniel P. was extremely easy to work with! He was amiable and helpful, and he worked with me to understand everything before going forward. Daniel made the process of leasing a vehicle enjoyable. Highly recommend for service and accessibility - ask for Daniel!

What an experience. I came in with an idea of car and price in mind and they done the rest. This was the easiest car buying experience of my life and definitely the most friendly laid back environment. I was welcomed each time I went up there and they made every step of this process easy to understand and made me feel like I didn’t have to buy there if I wasn’t comfortable with it.Jason Wicks, was the man who started this off. He was recommended to me by a friend who had purchased a vehicle from him prior. I 10/10 recommended going to see him for your next car buying needs

This was my first time buying a car on my own, and I couldnt have asked for a better experience. Isaac listened to what I was looking for in a vehicle, had some great insight on my different options, and had me driving a beautiful car off the lot the same day. Even after running into some roadblocks along the way due to me being brand new to the area, Isaac was reassuring and got me a great deal, all while keeping us entertained throughout the process!

Our experience could not have been any better! Our fabulous sales person was Daniel “Dan” Passement. We drove up from Savannah Georgia to purposely purchase a vehicle after doing a lot of research, loving the website and the availability of what we were looking for. We were able to get a great used certified Subaru for our daughter. We have purchased many vehicles all over the United States and this was by far the easiest and most professional place we have purchased from. Would happily do business here again. Ask for Dan, he knows his vehicles.

Needed new battery and oil change. The invoice was difficult to understand. They charged 49.95 for “diagnostic service” plus 163.74 to replace the battery. The oil change was another 66.48 but I had a coupon for a 24.95 oil change which they did honor (I think). I also had 15% off coupon for same day service which they said they would honor, but it doesn’t show on the invoice. In fact, none of the discounts show on the invoice- just a line through the total with a new amount penned in.

Sean Fitzpatrick is a very respectful, caring salesman. It was great to speak and be heard. He found me just the car I needed and was looking for. It was a pleasure doing business with this company. No pressure, just what are you looking for. Its why I came back here to buy from Prestige. A company with integrity.

Excellent service with my recent used car purchase at Prestige Subaru. My sales rep, Peyton, was honest, polite and listened to all my needs and parameters. He ensured the overall process was pleasant and efficient. Everyone there was so nice and accommodating. From sales to financing, it was a seamless, enjoyable experience.

I just purchased a Outback and Daniel was sooooo helpful- very kind and really spent a lot of time showing me how everything works on the car- not pushy at all- I couldnt have been more pleased with him- I would definitely purchase again from Prestige and highly recommend Daniel

Awesome customer service. Technicians are knowledgeable and friendly. Work completed on time.

Best car buying experience ever! Hands down! These guys went above and beyond and I never felt that cornered feeling you get at other car places. They also delivered what they promised and there were no hidden costs or surprises! I was amazed at how smooth and easy and wonderful the whole experience was! Thank you Prestige Subaru of Ashville you changed my mind about how I feel about car dealerships!

I showed up without an appointment and a tire going flat. They took my car immediately and had it fixed very fast! And at a low price and EVERYONE is so nice!

Dominique was a great asset in helping us choose the right vehicle! She was very patient, answered all of our questions, and went above and beyond to make our buying process enjoyable.I highly recommend working with her if you are looking to buy a car.

All of the staff at Prestige Subaru are courteous and professional. I have never had a bad experience from the time I contacted sales about purchasing my vehicle to all of my service appointments. I admire the fact they will not perform a service unless it is needed.

I have faithfully patronized your service department for more than four years. I drove a hundred miles to get there. However, I will not be returning because of all the add on “services and products “ that are not recommended by the manufacturer that you push through. I can get mediocre service anywhere. You have turned your service department into a “gotcha” enterprise rather than one of open and honest relational one. Speaking as a career auto fixed operations director your type of operation always saddens me!

As usual, the service department was fast and efficient. Amanda, my service rep, was helpful and friendly. I had two missing tire valve stem caps that needed replacing, which I requested, but wasn’t done. No worries….going back in a few days for additional work (brakes) so can get it done then. I’ve never had a bad experience at Prestige.

Awesome place for buying a car. Ask for Isaac, he will make you feel like part of the family.

Prestige Subaru was a great place to purchase my new to me vehicle. Isaac tweed was absolutely amazing in every step of the process. I couldn’t be happier with this purchase from start to finish. If you are looking for a new or used vehicle prestige is a great place to check out. Thank you again Isaac!

I recommend you get another expert advice before you do major repair work here. I was told by the service person that my Subaru needed over $8000 work and that it was dangerous to drive. They offered me a few hundred dollars for my old Forrester and said I needed a new Subaru. I checked with other trustworthy mechanics who said I can drive it.

I always experience fast and efficient service at prestige Subaru. Not only are the personnel friendly, they are always looking to help me with over and above details.Tyler even vacuumed my floor mat in the driver side for me. Gus has a great team. Did I mention Gus, the customer service manager? Hes aces!!

Purchased a factory-order 2022 Subaru Outback Wilderness. Worked with Justin Harrison throughout the entire process. Justin was extremely professional and went out of his way to make the process as easy as possible. He made himself available (via text/email/call) virtually 24/7. I cannot recommend Prestige enough and Justin in particular. 5/5.

They have an exceptional staff that is friendly and super helpful. The only problems are the normal dealership ones. Long wait times and ridiculously overpriced labor and parts. For big time problems don’t hesitate to use them, for everything else find a normal garage. Again, super awesome staff

Sean Fitzpatrick at Prestige helped us out so much!! My husband and I had an idea of what we wanted and we really didn’t know how to get there but Sean guided us right along. He was there to answer any questions and explained everything to us to where there were few questions to be asked. Definitely great people to work with!!

I just purchased my second Crosstrek from Prestige Subaru. Sean was an amazing salesman! He is easy to work with, professional and explained everything thoroughly. Kim in financing was awesome too! I am always pleased with Prestige!

Was told family plan free oil change on my Subaru would be honored here since Fred Anderson (where I originally bought the car) bought the business but was turned away with the explanation that “we have different systems.” Sheesh. Get your act together, people. Stop telling people they can get their oil changed here under the family plan if you’re not going to honor itUpdate: Spoke to Gus Dotsikas. He assured me this would not be a problem again and service desk personnel have been educated regarding Family Plan oil changes being honored at all locations. For my trouble, he gave me an Ingles gift card. Well done, Gus, well done.

We had a great experience buying our new-to-us Outback from Prestige Subaru!! Our salesperson Isaac was truly a pleasure to work with. He always kept our needs and preferences in mind and did everything he could to make things go as smoothly as possible.

Kim Richardson was awesome. She was very knowledgeable about the car. Customer service was excellent! She was very respectful of my time but also very thorough explaining all the features! From the very beginning all the way to the finance and warranty man( who also explained everything thoroughly) was the best experience I have ever had buying a car!! I would recommend Prestige Subaru to anyone!

Ive been to a few places looking for a new vehicle glad I came here. Very nice atmosphere, no hassle and Isaac Tweed was very knowledgeable and helped me find the perfect fit for me. Definitely will return.

Jason did a great job. Car was ready, all the numbers were correct and it took an hour. Painless, most of the hour was him explaining the vehicle. He knows his stuff. Superb experience

Prestige Subaru always does an amazing job on my outback and with me! I always recommend them to friends and family and it’s why I drive from TN. They know Subaru better than anyone. Thank you for always such amazing work!!!! And great automobiles!!!

Great customer service and attention to detail. Everyone there goes well out of their way to make your visit a pleasant one. Being thorough and timely with my vehicle keeping my family safe on the roads is definitely their priority. Highly recommended.

Today was my first experience in dealing with Prestige Subaru, and it was great! I was helped by a salesperson named Justin, and he couldn’t have made me feel more comfortable knowing that I was getting what I’ve been looking for in a car. Great dealership, helpful employees!

Best place for service. Friendly people who care about your safety and that you have the best experience in service. I was informed of everything that was done to my Crosstrek during my visit to Prestige Subaru. Instead of waiting a few hours at the service waiting area, we were taken by arranged shuttle to the outlet mall so we could enjoy a few hours of shopping. Wonderful service and a great experience for me and my husband today. Will definitely be back! I recommend Prestige Subaru to everyone who wants excellent service and to be treated like family!

What an amazing job from the beginning to the end. We pulled up and someone met us at the door. They took the keys and explained what we needed to do. They walked us to the waiting room. I was able to work on my laptop while waiting. I received a video walk-through of my car and what they did. Then I received a text when completed. It was very fast and efficient. Extremely friendly and genuinely seem to enjoy their jobs.

I unexpectedly found myself in the market for a used car, and my search led me to Prestige. I worked with Dan P. over a couple weeks to find a good fit in my limited budget.Dan and the team made the car-buying process as painless as possible, and I look forward to a continuing relationship with the folks Prestige.

Frank got me from start to finish, with responsive and accountable service and support.

Diane and the staff working on Friday 8/27 were kind and patience helping us getting an oil change. They went above and beyond to help us get in and out quickly. Amazing service! We will be back

Excellent and quick service! Very personable 😀

Excellent experience again at Subaru. They’ve started texting you a video of your service details…which is awesome. I trust these guys, but that kind of transparency is what Customer service should be about and Prestige does it in spades! Diann was wonderful and so helpful with planning my much needed tire replacements. Excellent dealership and even better people. I would not purchase from anyone else.

I made an appointment online to test drive a Crosstrek, and I honestly wasn’t expecting to buy one… we didn’t know much about Subaru but we worked with Jason (who has owned 8 Subaru’s) and he was awesome. He explained safety features I was unaware were part of Subaru craftsmanship. Between those awesome features, the way the car handled, and his laid back sales style - I was sold. It was like hanging out with a friend and i felt absolutely no pressure to purchase anything. We were able to test drive what we wanted and overall he just made the experience so easy and comfortable. I’ve had my Crosstrek for a week and absolutely love it. I am contacting him today for a second car for our family. Thanks Prestige and thank you Jason!

EDIT: They called me based on this review and have addressed my concerns and made this right. My primary concern was, topping off fluids is easy, if that wasnt done, how can I trust the rest of the work? That concern has been addressed. Based on previous visits, Ive never had a problem with the service here; its been great and why I take my car here. So, I appreciate them taking the time to look into this, make it right, and address the situation. Im increasing the star rating of my review to 5.The price on standard service went up and with a tire rotation was nearly $100, only to run out of a fluid 5 weeks after their so-called service. If they dont top off the fluids, what else dont they do that theyre supposed to? And at $100? No, thank you. Ill get my Subaru serviced elsewhere from now on.

Very efficient and helpful. Still dont know work total amount .Would do it that way againAs they get bigger it seems they are making serious efforts to have all areas of their service keep up YAY👍👏🙌👐

Great service department. Efficient, fast and thorough while keeping you fully informed. No wasted time or expense.

Phillip Minton was great to work with. Got a fast quote and was able to walk out the door with a check for my car the same day. Professional and easy process. Check here if you’re looking to sell a car.

I had the pleasure of working with Samson Owens over at Prestige and I received fantastic service! Samson provided me with a stress free car buying experience and was very helpful in helping me pick out a car. He and the other staff made me feel welcome and gave me 0 pressure during the car buying process. He truly made me feel welcome and like a friend. Ive never been this calm while making a purchase like this in the past. I would definitely recommend him and the other folks over at Prestige for their next Subaru!

Dominique Delia was awesome to work with! She was super responsive to questions and made our process flawless. 10/10 recommendation for her!

Dominique Delia was great to work with and was very patient during the whole buying process. She was also very professional and easy to work with. She definitely deserves a 5 star rating with me!

Service on my Forester was excellent! Daniel Pfefferle (Servive Advisor) was courteous, friendly, and helpful, explaining everything about my car’s service very clearly.Everyone I encountered at Prestige was courteous and and friendly.Thank you for the wonderful experience.

This was one of the most pleasant experiences I’ve ever had getting my car serviced. Everyone from the lady outside servicing people when you pull up, to Aaron at the check in/out desk, to the guy giving me the loaner was incredibly friendly and helpful. Aaron even came out with me once my car was done to try to figure out a STARLINK issue I’ve been having. They were all great and took great care of my car.

Prestige Subaru is a wonderful team of individuals that cares about the quality of service. I received a video of the service inspection of my car. I saw exactly what my car needed. Excellent experience Thank you

Thanks to Sean this experience had been the best my husband and I have had buying a truck! It’s like talking with family! He works hard to get you what you need! Also doesn’t push you to get stuck with something you can’t swing!! Thanks Sean!!! You are the best!!

Wonderful experience at Prestige. Sean our salesman was friendly, knowable and a joy to work with. We will definitely be returning customers and would highly recommend friends and family to Sean and Prestige.

Went in for 24,000 service and NC safety inspection. An excellent experience. The video showing my car is really cool. In and out quickly and the waiting area is a pleasant place to wait.

Excellent customer service! Great car buying experience here. Would definitely recommend!

I had a wonderful experience with Peyton at Prestige. They were incredibly accommodating and transparent throughout the whole process. Thanks for my new car!!

Excellent experience working with the folks at Prestige Subaru- we had a situation come up and needed to trade in a car quickly, even with the nationwide inventory issues we were done with the appraisal of our trade in and in new car in only a few days! Peyton was always available to answer any questions and was super accommodating of our schedule and needs- definitely recommend!

Good grief! Fast talking Subaru service advisor (she talked so fast it was hard to understand her) really pushes services I don’t want and didn’t include in my service request. Of course service is super expensive here. What’s irritating is that she laughed at me a time or two, and not in a funny ha ha way.

Experience went fine. It just always takes time. We bought 2 cars from Prestige in the past 3 days. Payton Bray was our salesman, and very helpful.

There was a team standing ready to move everyone through efficiently and quickly. I appreciated the curtesy vehicle so I didn’t have to wait in a public space. They were much quicker than anticipated and did a spot check with a video of a few areas that will need to be addressed in the future.

First I was greeted right away by Dominique Delia. She answered all of my questions and was able to pull all the information I needed to make a decision on my car purchase. I am delighted and found the whole experience of turning in my current car and leaving with just the exact car for me a great experience! I highly recommend prestige Subaru and most importantly Dominique Delia.

I came here for a recall on my WRX. Check in was easy. Daniel was super helpful. I received a video from the mechanic Scott of his inspection of my vehicle. This was awesome being able to see underneath my car! Daniel and Scott gave me some great advice about my car and I will be getting my maintenance done here in the future.

I have used Prestige Subaru for the past 12 years. I even purchased a 2017 Outback from Prestige. For years I had an excellent experience with the dealership. Recently, friends told me some horror stories about Prestige and I refused to believe them. Today I had the worst experience I’ve ever had at a dealership. I was promised a service/maintenance visit to be completed in 4 hours. Seven and a half hours later I got my car back. I was charged $300, but the service writer felt sorry for me and knocked off $25. That was nice but didn’t take the bad taste out of my mouth.

We scheduled an appointment for service and a no-charge Starlink upgrade by Subaru. We were told the upgrade would take 2 hours when we made the appointment. Upon arriving, we waited an hour before we were serviced. When we checked in we were told we would have to wait 4 hours for that particular upgrade not 2 hours. We opted not to wait the 4 hours. During our wait another clerk mentioned it would not take 4 hours for that particular upgrade. When finished, we did not even receive a report. We had to call back later and ask for the report to be emailed. Prestige Subaru needs to do a little Customer Service research at other Subaru dealerships around the country to learn how it should be done.

Great experience with Peyton. He went through all of the bells and whistles of the new car, set up my phone connection, seat, and everything I needed to drive off the lot. Thanks for a great experience.

Prestige Subaru has customer service down pat. I took my Outback in for maintenance service recently. Everything went smoothly, from the moment I drove up, to the finish. Every single person was courteous, polite, and professional. I was very pleased.