Without exaggeration our experience dealing with Auburn Chrysler Dodge Jeep was a delight. It started with an internet inquiry to find a Jeep Wrangler, we were contacted by by a Auburn representative who was very polite and helpful. We were at this point dealing with three dealers who has contacted us; we decided that the Auburn dealership had a possible match to what we were looking for. We drove to the dealership and arranged to meet with a gentleman named Cruz to go over inventory; (Cruz is a great guy) you should ask for him, but to be honest everyone at the dealership was great. After test driving one of the Jeeps we found the one we wanted, and the negotiations began with a price for our trade-in, which they gave a very fair trade-in value and a great price on a fully loaded Wrangler Rubicon. From the first contact through the final vehicle delivery was an excellent experience and did not take that long time wise. We would definitely recommend Auburn Chrysler Dodge Jeep.

Awesome service department. Charles Bruce took great care of our service needs.

Amazing service. I started with Autowest Dodge in Roseville when they wanted to charge an amazing amount just to diagnose I went to Auburn Chrysler Dodge. Not only did they diagnose the problem it was fixed and ended up being a factor issue so there was no charge at all! Zero!! We all love that

Charlie Bruce has always been an exceptional help with all my vehicles.

Bought a new 2021 Ram 1500 here. After doing my research on the internet, these guys seemed to be the most aggressively priced. Gave me an out the door price before I arrived and actually beat it when I got there.After taking possession of the truck I noticed two small door dings. No problem they had their Dent guy come to my house and fix them.Would buy from here again. Love the truck.

Service Writer, Michael Degroot and Mechanic, Sal SantaMaria-Salty, absolutely rock. I brought my Dodge truck in and had to leave on a big trip the next day. Service was booked out several weeks out. Michael spoke with Sal who took the truck in during his lunch hour and repaired the truck to get me on the road. I can’t say enough great things about the dealership. They provide great work, are very honest, and nice. Kudos to both Sal and Michael.Thank you very much.

Servicing your vehicle here is a giant headache. We have multiple vehicles that we take in every six months for servicing. We have problems literally every visit. Whether it be small like not replacing the oil change sticker or resetting the oil life monitor, or something major like completely skipping required services for our warranty. Then when we ask not to touch our tires, they almost always do. I have had to pull vehicles back in because the tire pressure was too low to safely drive. And they will act like we are unreasonable and making life too hard for wanting them to provide the services we are paying for. It is consistently terrible.

Josh Mcclanahan treated us fairly and offered a fair price on a used 2020 Ram. I hope the service department is as good as the sales department.

Michael Degroot took really good care of me on my first visit. Even took care of a recall issue I didnt know about. Thanks guys!

Fantastic dealership. Everyone was so nice and accommodating. I iterally Everyone we spoke with was so friendly. Great price on car and the whole experience was great. Highly would recommend to family and friends

Fantastic experience! Great professional and friendly Dealership Service. Very passionate about supreme customer service/satisfaction. Their experienced staff diagnosed my issue and fixed it in a very timely manner. Thanks for the superb service! Special Big Thanks to Charles Bruce, who went above and beyond to negotiate the deal with my Warranty company, found and ordered the best available parts, and kept me updated on whats going on every day! Great communication! As I always say, Auburn Dodge Jeep Dealership is the Best! Both - Sales and Service! 👍

Great people! No pressure from anyone, my salesman even set up all the programs on my Jeep and connected my phone. I had to call the service department a few months after my purchase because I was playing with the settings and couldnt turn my Jeep on, they were great. Explained what I did wrong and helped me fix my problem without making me feel like an idiot.Love this place!

Great price and easy experience without the haggling, I highly recommend Auburn Chrysler Dodge Jeep Ram.I sent the build of a truck I wanted to order and Oleksandr Levchenko got back to me with a quote. We worked up a few other quotes just for comparison sake and ordered it up. Once the vehicle was in it was a quick and painless procedure to sign documents and pick up my new truck. There were no surprises, no extra charges and the vehicle was exactly as I had ordered it.

Josh McclanahanAuburn Chrysler Dodge Jeep Ram Best no pressure knowledgeable salesman ever!Mia is the finance guru1st Ram but not the last!

We traded our small cherokee for a new Grand Cherokee. We told Sasha exactly what we wanted and he showed us 2 that were perfect. It is exactly what we wanted and the we completed the transaction quickly.

Great customer service from Sasha. Gave us all the information we needed. Very helpful.

I worked with Jeremiah Haylor on my service request to patch up one of my tires. He had to deliver the unfortunate news that the tire could not be patched and had to be replaced. He was very professional about it and offered me a quote for the new tire as well as other solutions I can pursue.

Josh McClanahan was GREAT to deal with, from the time my husband started talking with him this winter about ordering a Jeep til we made the decision to bite the bullet & do it this spring. We’d never ordered a vehicle before but Josh made it an easy experience AND he spent a lot of time on delivery going over all the cool features & technology on the vehicle. We’d highly recommend doing business with him if you are looking for a Jeep!

Super friendly and fast parts department guys!

Josh Mcclanahan helped us through every step of the purchasing and eventually, the trade-in process. We especially appreciate his tips regarding picking options for our new truck. He listed to our intended uses and helped us with the pros and cons of each option. On the day we picked up our new truck Josh spent an incredible amount of time going over each unique feature and helped us program the electronic functions. This is no small chore with todays vehicles. We would definitely recommend Josh Mcclanahan to our friends when they go vehicle shopping in the future.

My Sales Consultant Josh Mcclanahan once again secured another really great deal on my latest purchase. He is an easy going, respectful, sale consultant; who operates with the highest level of integrity that youre going to find in the industry. Josh is genuine and authentic... thats why I keep returning to purchase my vehicles from him.

Charlie was very helpful.Our truck was serviced quickly.

Oleksandr Levchenko made the process to purchase our vehicle painless. Im disabled and its not easy to sit somewhere for hours upon hours while negotiations are happening.We were in and out, including the test drive, within 2 hours! Thanks for a wonderful buying experience!

Josh Mcclanahan sold my mother a 2021 Jeep Cherokee. My mother (83) felt very comfortable and confident that Josh truly cared about her and her safety! He took the time to answer all of her questions. The next day he called her to check on her and how she was liking her car. He told her if she has any issues that she is to call him and he will help her! That made me feel like my mother was in good hands. I would highly recommend buying a car from Josh Mcclanahan.

As a car enthusiast, I am probably at my 20th+ car purchase. Auburn Jeep would be in my top 3 of dealer experiences. Brandon the sales manager and Michael the service manager are top notch. Highly recommend dealing with this dealership. I decided to use them even though its a 3 hour drive from home.

Excellent service. Michael Degroot and his team quickly diagnosed my Jeep’s issue and serviced it seamlessly. A big thanks to the team!

Very pleasurable experience buying from Auburn Chrysler Jeep. Quick response on internet questions. Had a good selection of vehicles to choose from. Kevin Hyland Was great to work with, No pressure tactics!We love our Gladiator! Thank you !

This is the best Jeep service place in the area! Jerimiah was the best and the service is always trustworthy!

I am thrilled to write this review. While Kerry Saunders was the last person I interacted with, every person I have interacted with there has been so supportive and thorough. In this age of such poor service, to find an auto service company that deals at such a high level of customer care I am thrilled. They worked on the Dodge Ram truck part of my RV, but if I ever wanted to by a car again, I would go there.

Got my vehicle in an out on a timely fashion

Charlie Bruce, once again, did an outstanding, and diligent job servicing my Jeep Wrangler. Kept me posted on progress and was considerate as to my needs. I highly recommend him and the technicians at Auburn Chrysler Dodge Jeep Ram dealership.

Did catch them 15 mins before closing and I dont like being that guy but they were super helpful regardless. Luckily I knew exactly what I wanted and Sacha helped me out, making this flawless experience. Highly recommend Sacha and highly recommend Auburn CDJR.

Worst experience Ive ever had in a parts department. I sat on hold for over an hour

I finally found the Jeep I was looking for and Josh Mcclanahan (sales) and Mia (finance) at Auburn Jeep made the process easy, simple and quick. I literally bought the Jeep in between dropping my kid for her class and picking her up...it was that simple, quick and smooth:) Thanks Josh and Mia. We are really enjoying our new Jeep.

Got a new RAM 1500 for Valentines Day. Sasha and Mia were amazing! The whole process was done quickly and professionally. The next time we are in the market for a new vehicle we wont go anywhere else! Thank you!

This was our second purchase from Auburn Dodge in the past couple of years. The Salesman was Sasha Levchenko and he was great. I had many questions as I had never owned a Dodge truck.Sasha had all the answers without a problem. Since my wife has promised her 2017 Dodge Challenger to our grandson in about a year. We hope Sasha will be there as we will be looking for another car.Thank you again Sasha.

Best car buying experience we have ever had! Would recommend this dealer to anyone. Oleksandr Levchenenko was wonderful to work with and made us feel like valued customers.

Great service and very fast responses! Reached out about a used Charger. Sasha Levchenko got back to me when they opened the next morning and we set up a test drive that afternoon. He was extremely helpful and profesional. I left the place an hour and a half later with the keys to my new car and a smile on my face. Definitely would recommend Sasha and this dealership!

Purchased a 2020 Jeep Grand Cherokee from Josh Mcclanahan. Great experience. We knew what we wanted already and traveled over the mountain to get it. Josh made it as quick of a process as he could since we had our kids with us. I would recommend this dealership and Josh to anyone in the market. Very easy process, Thank You!

Just bought a badass rebel!

Sasha and Aaron were very helpful and friendly. So happy with our experience today and love the new truck!

First off, I want to thank Sasha, Jimmy & Mia for an extraordinary experience! I had spent the better part of October and all of November looking for the Toyota Tacoma TRD sport in quicksand. I was looking as far as Ohio and Washington and almost went through with a purchase of one of the vehicles i found in those states. Fortunately, i received a call from my brother in law that Auburn Chrysler Dodge Jeep Ram had the truck i was looking for. Within an hour of this call, I was making my way down from Tahoe to check out the vehicle. Sasha and Jimmy were kind, patient and easy to work with. Unlike the other two dealers i had been working with for the past two months. My wife and i took a drive and sure enough, this truck was exactly what i was looking for! My wife and i returned and were ready to begin the purchase process. Mia was a straight shooter and provided us with the details of the transaction, other options available and expectations on funding the purchase. Auburn CDJM worked with my credit union the next two days to close the loop on funding the loan. It was streamlined, efficient and a total day and night experience compared to other dealers i have worked with in the past. I have shared my experience with my fellow fire fighters at my district as well as my family and friends. When the time comes to buy my wife a new vehicle i will be sure to return to Auburn Chrysler Dodge Jeep Ram!Respectfully,Erick

Ok, they charged me hella for service then my car had major problems a week later. Staff is not very knowledgeable I called every day for a week with a simple question. Then ended up driving in someone elses car to get a simple printed estimate.Well they told me that the code reader on my car wasnt delete able and that there were no visible codes, so they then ran a diagnostic and found an apparent issue. They wanted 3000 more to fix this issue that they discovered. Then I took it to an actual mechanic who said that the memory had been wiped on my cars system. Total manipulation and coercion on their part. The mechanic got nothing mechanically wrong, I had them do an indepth diagnostic. The dealership just wanted me to buy a car from them...

Dont try to use your free oil changes with a Jeep purchase. Want you to wait 2 weeks and then leave the car. Terrible service. Just a scam.

Service was good and they gave me a loaner car which I appreciated but when I got my pickup back the radio station was blasting rock music and the screen was changed from what I had and the clock said 1:40 when it was actually 5:30. I am a 72 year old widow and I dont appreciate having to try to change everything back to where it was.

I have been coming here for years since purchasing my 2016 RAM 2500 and they have always treated me well. Most recently I basically wait until the onboard computer tells me when it is time for service and then schedule service online. Also I almost always use the shuttle service to return home if they are going to have the truck all day. Apparently due to Covid-19 pandemic understandably the shuttle service is not available, however the online service scheduler did not indicate that, so slightly disappointed this was not available therefore just waited in the service lobby for a couple hours while they completed the service. The other thing is I had purchased a service contract when I first bought the truck, however was not aware that it actually expires so apparently and disappointedly I missed out on an opportunity for a couple oil changes had I known could have brought it in sooner. Wish that I would have been notified in advanced. Lastly, I am greatly appreciated that they also always provide a military veteran discount upon purchase of parts and service. I will continue to go here and highly recommend to others.

GO ELSEWHERE!!! This dealership is painfully unorganized and showed no concern after wasting 3 hours of my day and forcing me to look to another dealership for a simple oil change. After scheduling an appointment for a simple oil change 4 days in advance, when I arrived for the appt. I was told their only tech had to go to lunch and I would need to return 1 hour later. I returned 1 hour later only to be told they were going to TRY to fit me in and the oil change would take 2 hours. I was very clear when scheduling the appt. that I would be waiting for the car. No effort was made to make the situation right. If they cant even get their scheduling correct, I didnt trust them to remember all the steps to a simple oil change. I will tell everyone I can not to waste their time and $$ at Auburn Chrysler Dodge Jeep Ram.

I had a pleasant experience buying my 2021 Jeep Wrangler. Oleksandr Levchenko found the car I wanted . The entire process from beginning to end was great.

Prompt and efficient service ( oil change, tire rotation and rear differential fluid replacement), Charles (Bruce) kept me informed of progress and job was done in less than an hour.

Chris was very helpful.

Tried to call 5 times today.Just an endless loop around of talk about how they care about great customer service. It gave an option to leave a msg. for a call back.I tried but then it asked me for a password.? This was at 3pm and they supposedly close at 6 pm.I think I might go to a different dealership as they cant even answer their phone!

I have bought my first new Jeep Renegade at Auburn Jeep, Ram. Josh was my Salesman. He was vey helpful in understanding what I wanted and what I could afford. It was very nice that there were no Vulture around this dealership.I know the service department is good because I have use then when I had my Ram.

We recently bought a used 2005 Jeep Grand Cherokee from a friend. I couldnt get the transfer case to go into Neutral for Flat Towing. I took it to our Local Jeep / Dodge Dealer in Auburn CA. Kerry Saunders a Service Advisor and I walked through the Owners Manual procedure, step by step... The Transfer case still wouldnt go into neutral... So I left it with them last evening 5-26-2020 to have it checked out today 5-27-2020. Knowing their labor charge is $180 @ hour I wasnt thrilled... I get a call from Kerry Saunders at 7:30 AM with good news. He was able to get the Transfer case into and out of Neutral. So I picked it up this AM and he walked me through the procedure. The Owners manual fails to mention 2 things. 1) The Parking Brake needs to be off. 2) You need to Keep your foot on the brake pedal during the entire procedure. After adding those 2 steps to the procedure, the Transfer case went into and out of Neutral. That was verified on the dash board. Thanks Kerry Saunders for taking the extra step to try it one more time and figure it out, before sending it to the Techs @ $180 per hour. 5 out of 5 stars. Thank you

A Tale of Two DealershipsI purchased my RAM Power Wagon at the Roseville RAM dealership. After purchasing the truck, no sooner than I drove it home when I discovered that there were some things wrong with it. I brought it back to that dealership twice, once for 3 hours, another time for 3 days...they didnt fix it! Then I brought the truck to Auburn RAM. I explained that I was a little upset, and wondering if purchasing this truck (brand new, $61,000) was a mistake. They assured me that they would take care of me. They not only fixed the truck, but while doing so Chris Lawson was talking to the mechanic and giving me updates about what he was doing. In addition to fixing the truck, Chris called me to schedule a second appointment so that the mechanic could check out a few more things. Chris assured me they would not close out the work order until I am completely satisfied and confident that my new truck is not going to fail on me. This is really important to me: I spend a lot of time in parts of Nevada where the nearest dealership is 3-4 hours away (Reno or Pahrump).In addition Chris has been helping me explore some modifications I want to make to the truck to make it even more 4x4 compliant for the desert.After my experience with the Roseville RAM, I was ready to take my new RAM (purchased 3 weeks ago) over to the Ford dealership and trade it in. After my experience with Auburn RAM, I think Ill give this truck a chance and keep it for awhile. Thanks to Michael Degroot, Chris Lawson, and all the folks at Auburn RAM.

Horrible service Dept, from the service manager to the service writers, brought my vehicle in 3 times for a noise, no one can figure it out so they just send me on the way with no answers, bought this car brand new a year ago, also bought 2 other cars here in the last 3 years, but they dont care about loyal customers, I even tried to reach the owner of the dealership. Guess what no responce. I will never spend a dime at this dealer again. Horrible..

Lilli Steele provide awesome customer service. Timely She kept me updated on my 2017 Jeep Cherokees shifter repair. Unfortunately the out of state parts dealer provide poor communication about shifter part delivery that caused 9 day wait to repair my Cherokee. Thank you Auburn Jeep mgr.

Ive always been greeted with a smile and a handshake. The folks that work there are very helpful. We did end up buying our truck there, largely in part to how they made us feel welcome. I liked the the smaller dealership compared to the auto mall feeling, if you know what I mean. If youre in the market for a new vehicle, you might want to consider them.

Bought a new 2020 Jeep Grand Cherokee from Josh McClanahan Excellent service and a quick deal. We knew what we wanted and he had the one. Thanks Josh!

Purchased a 2017 Ram 2500 from Jeffrey Medigovich. He did a great job and would recommend him to anyone looking to purchase a new vehicle. Just stay away from the Finance Manage that is hell bent on trying to sell extended warranty contracts.

What a great purchase experience!!! Marcellus and the team at Auburn Chrysler Dodge Jeep Ram were fantastic to work with on the purchase of my 2020 Jeep Gladiator. They were so good that I traveled 125 miles each way to buy the truck from them. I highly recommend Marcellus if you need help with your next auto purchase.

Car air fresheners here are stellar! Best scents selection Ive ever encountered

John D and Andy M were fast, efficient, and helpful. I have enjoyed working with Andy since I purchased my Jeep Wrangler in 2013. Good job guys!

Lilli Steele is my service writer and has always been an excellent individual to work with. She is very knowledgeable and helpful at the same time. The service completed has always been completed timely. I highly recommend this automobile dealer.

I want to thank Jeffrey Medigovich from Auburn Chrysler Jeep for helping me purchase my new Jeep. He helped from the beginning process to the very end!!! Even came in on his day off to finalize my purchase!!! Everyone I came into contact with at this dealership was so helpful and I really appreciate that they have a no high pressure sales pitch policy!!! I knew what I wanted and how much I wanted to spend. Thank you Jeffrey and everyone else at Auburn Chrysler Dodge Jeep for making this purchase a fun and exciting experience!!! Your the best!!!

Absolute best experience!!!! This was my first time purchasing a car, and everyone here was nothing but helpful. I called to see if a certain car was there, and an associate named Jennifer made me an appointment for me. When I got there she had the car waiting for me at the front. Before the test drive, the sales consultant,Tyler, went over the entire car and showed me the features. During the test drive, he was hilarious and easy going. It made the drive fun and relaxing. When it came to numbers, they found me the best interest rate with a great credit union. They didn’t hassle me with paying more than what I wanted to spend. I was getting to the max that I wanted to spend, and they made accommodations and helped me afford GAP and the extended warranty.When it came to car insurance, I was having such a hard time finding someone to answer the phone so I could leave the lot with full coverage. Tyler and his team went out of their way to call an insurance agent/friend for me and got me an amazing monthly rate.They made my first buying experience amazing!!!!

Dropped my Van off with short notice for a recall before my vacation, Both Damien in the parts dept and Lili Steele in the service dept were very helpful, preformed the recall in a few hours and had me on the road. Thanks Auburn Dodge for prompt, professional service.

Great service department, always willing to go the extra mile for service members with tight deadlines dealing with PCS or deployment.

I bought my 2018 dodge demon from those guys and I absolutely had the best experience ever buying my car. They helped me out with more than 1 thing they even went as far as sending some legal papers for me to stamp sign and motorized overseas. They picked me up at the local airport too. And they charged me sticker price. I super recommend these guys you will not go wrong with them! Ask for Tom Holst, he’s the man who will make your dream come true.

I made an appointment for my Rams first oil change and to have three recalls taken care of... expecting a long wait. On arrival I was immediately met by Service Advisor Charles Bruce. While entering my vehicles data to start the process he stated that his team should have the oil change and recalls completed in 1 1/2 hrs. Clean and comfortable waiting area... shopped the Lot on the new Rams, and 1 1/2 hrs later I was on my way. Best dealer service experience I have had in many years. It is worth the drive... to Auburn Dodge!!!

Just bought a Duramax diesel from CDJR and I got to say it was a good experience. There wasn’t any pressure. I would definitely recommend this dealership. Josh Mcclanahan has done a great job in helping me get this truck. Thanks Josh. Also thank you Andy Mccue

I have worked with Brian Evans for 4 years now as a customer at Auburn Dodge. My heavy duty Ram truck I bought new has never been serviced anywhere else. The level of customer service, attention to detail, and honesty I get from Brian is some of the best I have received as a customer. He always quotes me competitive rates as well as helps me to understand issues or questions I have with my truck or my van which is also a dodge.

Lili Steele made the whole process painless. She assessed the problem quickly and formulated a plan, then proceeded to repair.

The service writers are nice, but the mechanics cant follow simple instructions. Examples include dont rotate my tires, they got rotated. Dont adjust my air pressure they went in at 45 in the front and 70 in the back, came out at 42 and 45 in the front, 43 and 44 in the back. This kind of stuff happens almost every time.

Brought in my new Ram 3500 to clear a recall and my experience was that this is a very well run operation. Lili Steele was my contact and she was very professional and thorough and friendly. Excellent service, no wait no problems. This was the first time I had a vehicle serviced by them and I am very happy that they will be there to help with anything else I need for my Ram truck. One less thing to think about.

Service department very nice to deal with, I have not dealt with sales department

I made a mistake with my Grand Cherokee which resulted in the need for a major repair. Lili Steele at the Auburn dealership was right there for me all the way, courteous and informative. Her advice to seek insurance coverage saved me a big bundle! Im very grateful.

I recently ordered a new Jeep Wrangler through Tom Holst. Working with Tom was the best new-car purchase experience that Ive ever had. Tom kept me informed with updates during the order period and when my new Jeep arrived Tom spent several hours with me going over all of the operating details and features of the vehicle. Thanks Tom......

Brian and Bishop are the best. On top of their game. Holding themselves responsible all the way through the our time together...honest, upfront and very transparent. Thank you guys, you made it a pleasurable experience.Michael Degroot, thank you. Another great experience from the team at Auburn Chrysler Dodge Jeep Ram!

Youll never find any SERVICE CENTER with a better Professional crew. Great staff

We had an amazing experience with Jeff Medigovich at Auburn Chrysler/Dodge/Jeep. We contacted him initially through TrueCar and he was knowledgeable and helpful. We had a no hassle, no haggle experience. It was a very positive and stress-free purchase!

We had a great experience buying my sons first car here. Great staff. Easy to work with. We got back from the test drive snd walked out less then 1 hour later with keys in hand.

Took truck in with two items to correct. The vehicle was returned to me with one item resolved and one item was not observed by the technician so this item was left up in the air(unresolved). Each time this occurs, the.truck won’t move and renders the operator without transportation until it begins working again.This resolution doesn’t leave me with a warm and fuzzy feeling. Got a five star for manifold issue and not too many stars for the electrical transmission issue. Lili’s Steele was my service advisor. She was personable and my truck was at the dealership for the day. I know that the car industry has mechanical regional managers and they have knowledge as to what type of issues are occurring throughout the company. I would have felt better, had more research been done to determine if my issue is the 1st of its kind. Possibly regional or national managers might have knowledge as to The electrical short coming of the transmission. This still could be done by someone at the dealership. I would appreciate that follow up, as well as a call back with your findings.

We bought a custom 2020 wrangler JLUR from Kent here at Auburn Jeep, we live locally and wanted to buy local, he was incredibly helpful and knowledgeable and worked with us on getting what we wanted for the price we wanted. Even after the purchase he has helped us order parts from the dealer here as well. Overall great experience.

I had my Jeep into the service department for a passenger side airbag recall. After the service I had a concern that was immediately addressed by Charlie. I live closer to two other Jeep dealerships but I drive to Auburn Chrysler Dodge Jeep Ram because the people. Again, thank you Charlie for your personal and professional service.

Great Dealership. Well run, I looked all over for this jeep. This was the only dealership that charged a fair price. This is probably the most ethical dealership you will find.

Ryan was extremely helpful in helping me get my first dealer car. I came knowing what I wanted but he definitely made the experience so much better. He was efficient in letting me know about financing options and wasnt pushy or just trying to make a sale. If you have the chance to work with him I highly recommend it!

I have bought 5 dodge diesels from them. But this time they just couldnt beat Dave Smith in Idaho.I will always try to buy locally first though.

I was referred to Auburn Dodge and Service Rep Brian Evans by a trusted friend. As always, my friend did not steer me wrong.The young lady who scheduled my service was knowledgeable and professional. She took the time to look up the recalls on my truck and ensure the parts were available. She set the tone for the best service experience I have had with a dealership.The morning I arrived for the service appointment I was not met by a line of vehicles, as I have at all other dealers, rather I was immediately met by an employee named Forest [I think that was his name, sorry if I am wrong) who began the check in process and referred me to Brian.Brian was, as my friend had said, friendly, courteous, professional and customer oriented. He ensured all service concerns were addressed, answered every question, and most important was honest about when I could expect to pick my vehicle up. Something other dealers had consistently gotten wrong, which is a problem when you live more than an hour from the dealer. I was kept informed through the day and the vehicle was ready when promised.Bottom line, excellent experience, excellent employees.

Excellent service. Charlie Bruce did a great job getting this done.

Service was great!

Had an issues that was difficult to figure out. It took a couple visits but they were very helpfull. The problem came from the factory not doing there job. I will continue going there for anymore issues.

Taylor Bottini and Sasha Levchenko were amazing through my car buying process. They did their best to honor my budget, were not pushy and made for a very enjoyable experience. Not stressful at all! I highly recommend coming here and asking for Sasha.

Great dealership! Fast and courteous service. I have bought my cars here for the last 10 years and have always had a wonderful experience. I have recommended this dealership to friends and family and they have had the same great service and experience.... Highly recommended!

Service Manager Brian Evans did a great job of setting expectations and facilitating my requests. Top notch service from my local team.

We had a great experience at Auburn Jeep. We ended up buying 2 vehicles from them in the same day. Their Wrangler selection is the best I could find not to mention an unbeatable price. This is our 4th vehicle we have bought from them and every experience has been 5 stars.

Great service with knowledgeable staff. Air bag recall was my last service work preformed and my treatment was excellent. I have purchased Mopar parts in the past and have been very pleased. I also test drove one of their vehicles with zero pressure and feel welcome to return. Well managed Professional No Hassle Dealership.

Had the worst experience of my life and i am not exaggerating a bit. I went to see a truck and went i got there there was another person “buying it” ok so I left. Then the sells man (Josh) calls me saying that the car is available again. I drive there again (20 miles away) and test the vehicle and start the credit application and while im waiting there they tell me that another guy who drove test the vehicle after me is buying it... WHAT A JOKE!!! The most unprofessional place I ever been. This was going to be the second vehicle i buy from them. No more... Terrible customer service. Do yourself a favor and go to Roseville instead

One of the best experience of purchasing a new vehicle. Michael Dahla was simply amazing. Not only he went beyond normal efforts to make certain finding us the right vehicle, but also made our purchasing experience a pleasant one, including entertaining our two young children. We will recommend Auburn Jeep and Michael to anyone who wants to enjoy the process of owning his/her next vehicle.

Had a lift put on my husbands 2017 Jeep Wrangler Unlimited Rubicon. We couldnt be more happy with how it turned out. Shannon Weir and Toby were amazing. They truly did offer 5 star service and finished product. Anyone looking to have work done should talk with these two. You will not be disappointed.

Great experience with Auburn Ram. Well worth the drive up the hill. Am not much on writing reviews but needed to do this one.Jennifer Patton was my sales rep and she was great. This was the most relaxed truck buying experience I have ever had She was extremely knowledgeable and never felt pressured looking at several models.