This is truly the worst body shop I have ever experienced! I have my had my car with them for over 2 months and still have not gotten it back! They are so unprofessional! Every time I have called they all tell me different information. I will never go back here again for anything!
Found several fasteners and mounting hardware missing. They corrected on the spot. Then a few days later found stain on headliner. Found a luggage rail mounting bolt not secured which allowed water stain so I took it back. Bolt was tightened and stain removed. So in the end a good job. Staff were kind and friendly. The detail person was they high light of the whole experince. She really did a superior job!!!
I really recommend anyone who has had a wreck to go to this place. They not only did a fantastic job on fixing the body and maintance of my car, but they also had great customer service as they strived to be very helpful and friendly. They made the progress of getting my car back on the road a whole lot easier!
Amazing center, they know what they are doing. My new car got hit and they fixed it. It looks as new again!!!
Best manager ever! Go see Alex hell hook u up.
If you need it done right then this is your team. Even during the obstacles of a covid world they came through with flying colors. Much appreciated and got me back on the road and back to work.
Had my wifes car repaired there after a fender bender. It took nearly a month to get the car back, but I understand parts are more difficult to get due to the pandemic. They also did have a lot of other collision repairs to get through, probably from the March snowstorms. But they communicated along the way and the repairs look professional and brand new.
We love this shop. Unfortunately our car has been hit a few times recently. But we love that we can trust this shop. They do excellent work; they always make time for us; they get the job done as quick as possible; they deal with our insurance company like pros; and the customer service is excellent.
I had the pleasure of working with Rick Bright at Schomp Collision today. He was welcoming, prompt, and knowledgeable. He reviewed my cars minor issue, saved me time by telling me where I could get the part same day, and he even installed it for me free of charge. I hope I dont need more body work or collision services, but if I do, hes the man Ill call. Thanks Rick.
They did a great job doing body work on the front and rear of my car. Scheduling was easy, the work was completed a week earlier than estimated, and the quality of the work was outstanding. They even through in a thorough cleaning the interior and exterior of my car. In fact, the work was so good that I couldnt even recognize my car. It looks as good as new.Very highly recommended.
NEVER USE THIS LOCATION. They have had my vehicle for over three months on a one week repair and have failed to contact me for over three weeks at a time, three different times told me my vehicle was done then when I went to get it it wasnt, there is no transparency on what they have done to my vehicle. It has been the worst experience I could ever possible describe.
Amazing customer service … highly recommend..
Thrilled by Ricks knowledge, patience, and ability to outline my options after I was rear-ended and dealing with the At Faults Insurance. Have an appointment with them Tuesday.
Rick knows what he’s talking about and works well with his guys in the shop. The repairs look flawless and good as new, couldn’t be happier.
They lied about talking with the insurance company, called and made fake promises to cover it up, and returned my vehicle in a newly damaged way. When called to straighten it out, they were either so incompetent they couldnt find my paperwork with the invoice number, or they were just trying to get rid of me.Go to Aurora Hyundai instead - they actually picked up the phone.
I just had my car repaired at Schomp Collision and I am very happy with the results. I drove a client to lunch afterward and they asked if my car was brand new! Actually its over 5 years old. Crystal Munoz was pleasant and professional every time I called to check on my car. She handled issues with my insurance company and promised my car would be finished by the time she originally said would be done. It was done 2 days before I expected it! The repairs are excellent and my car was cleaned and polished inside and out. Everyone I worked with was positive and helpful, and my car looks amazing!
I would highly recommend this collision repair shop for any body work repair! They did an awesome job fixing my car and Brian was great to work with. I felt like he actually cared about my car like it was his own. He made sure all my concerns were addressed. I have had my car fixed multiple times through different auto repair shops, this one is the best by far!You cannot even tell where my car was worked on and the paint match is immaculate for my car being 7 years old! The last auto shop I went to was terrible because every time it rains or I go to a car wash the inside of trunk is all wet! I will never take my car anywhere else but to Schomp! Schomp Collision has the best quality work and customer service!
This is the first time Ive dealt with Schomp and better believe it will be the last. My car was backed into. Only damage was to the back bumper. Schomp Collision estimated 1 week for repairs. Its been almost 3 weeks and I still dont have my car. No one seems to know anything. No one has the authority to do anything. They promise itll be done in 2 days and theyll call as soon as its done. They dont call. They miss the deadline. When I call, we start the whole process again - no one knows, no one has the authority, itll be done soon, and theyll call. In the meantime, I dont have a vehicle. Ive used shops who were able to repair major structural and mechanical damage in half the time Schomp has taken to not finish a simple bumper replacement. My advice: go somewhere else.
Took my brand new car in for hail damage repair that looked good but when they cleaned the inside of my car the scratched up all the shiny black pieces in the car. I called brought my car back the next day and the manager is telling me its normal wear and tear. Anyone knows when youre a first time car buy and you buy brand new you take care of the car. Manager tried to tell me it was normal wear and tear from finger nails I have the shortest nails in the world and I value my purchase it was not like that when I brought it in. I will not be coming back and highly suggest you find someone that truly values there customers. This place just calls the customer a liar after there horrible cleaning and destroying the inside. Reporting this to BBB as well.
I made the right choice having my car fixed here. Looks like new again.
First time getting my car repaired, it was kind of nerve racking but the staff were friendly and professional. The service was quick and my car looks brand new, all in a timely manner.
Cristal was very helpful during the process of my car getting repaired!
Got my car back a couple days ahead of schedule! Brian was very professional and answered a bunch of questions I had. The paint matches and the car drives just as it always has!
Took a very long time to fix rear collision damage. kept pushing the finish date back and put the rear badge on wrong
The staff was great very helpful and nice and the body work looked great.
Good people to fix your car
This place is horrible. I would not recommended this collision place to any one. I took in my vehicle to this location. They had it for 7 months and the repairs shouldve only took a month at most! When i got the vehicle back it had a huge scratch on the left side bumper. They supposedly fixed the right side bumper however it still had the scratch they buffed it out and charged me for alot of paint work and labor! Its redicioul! They never even called i had to be the only one call to ask about my car!
Did not communicate very well. Car makes noises now. Very defensive. I would try another place honestly. Sorry.
This place will not communicate with insurance, will not call you back, and will take forever to get repairs done. DO NOT take your car there!!!!
Great quality! Thank you
Anna is awesome