I popped into B&B Beauty Supply after a more local beauty supply did not have what my wife and I were looking for, and I was pleasantly surprised! πThe store had a great variety of hair at affordable prices π·ππ½ & the store was very clean and organized. It was awesome to see they have a nice selection of jewelry too, stud/hoop earring & facial jewelry all nickel/lead/fade free certified & reasonably priced - the 2 pair of gold studs I purchased are beautiful quality pieces in comparison to what Ive seen in some beauty shops! Not to mention I was on the hunt for some Wahl clippers, which seem to be hard to find in stores these days, so I was happy to see they had a counter display with some great choices - I came up on a 5 star series Wahl set clipper & trimmer under $130ππ½ππ½. The staff here were attentive, helpful and friendly & I couldnt have asked for a better shopping experience, B&B will be my go to beauty supply from here on out, thank you!
Crowded at the time I went in. Was able to ask for product I was looking for and got in and out. Worker seem to watch customers very closely
Great variety... No frequent shopper rewards program. That would be nice for the amount of money and time...
Today I went to this shop looking for a wig the lady that works there showed me a wig that she offered me in a different color than the one on display. So I agreed to buy it on the notion that she is an honest person but when I got home the one she sold me was the one that was on display because the color was hidden underneath and you canβt see it till you open it. super disgusted and they say all say is final but at the same time scammed me.
Limited supply on certain hair but lots of hair variety products. They donβt offer prices over phone
I really love this store. The employees always are ready to help somebody. You never have to hunt anybody down. And they actually do remember what wig your looking for and the cut. And can give you options. And the price is pretty good for what you pay for.
Items easy to find. Prices a little higher than other beauty supply stores. More selections than other stores
Wqs takingnpics of wigs to compare they saud I couldnt, was immediatly treatee as if i was goin to steal, lost my business
It was really big and they were helpful and I found what I was looking for
Just please help me find exactly what I need it for my hair and I also the woman friend that I was with found what she needed for her hair and her style is also great place to visit
Good selection of quality hair products. Also hair accessories,etc. Wigs are ok.
I will never return! Go to Inliving Color on colfax in Aurora. They have the best products and customer service ever.
Great selection and price. Staff is always helpful and very knowledgeable.
Incredible store! EVERY THING for hair. Outstanding selection of wigs, hair pieces and extentions.
Let me start by saying the mom who works here is always so kind and sweet. She always helps with whatever you need. Now the reason for the one star rating is because I visited this beauty supply a few days ago and purchased some stuff to braid my hair along with some human braiding hair to add to my braids. There was a product I was looking for but they didnβt have it. The son suggested a different product and I asked the price and he told me. The mom who was standing there started going back and forth in their language about the price but I was like whatever Iβm already spending over $100. Well today I come in and someone inquired about that same product but was given a lower price when asked. I just think itβs dishonest and unnecessary to try and rip off your guests that visit the store. The son who rung me out the previous day had removed the sticker so there was no price on the product when I bought it. Dishonest business practice will hurt you more than help in the end. I suggest going to Shays beauty supply (black owned) on Mississippi or HairJoy because they are hard working honest people who have loyal guests due to the respect they give everyone and not having shady practices. Just wanted to inform on my experience.
They are not friendly and seemed bothered when you ask questions. Employees rarely leave the counter and just point, shout and stare when you ask for help. The store has too many low quality overpriced products, just like the other B&B in Montebello with similar rude treatment. Spend your money where its respected by going elsewhere. Try Wigs & Beauty Supply on Chambers instead.
I bought a 359 dollar human hair wig and I am sooooooo disappointed in the hair. It looks as if someone cut pieces out of it which is why itβs super thin. it sheds and tangles easy. I used to love this store but after this I will not buy here again. Beware of the human hair wigs. Donβt go off the display, Check your package throughly if you buy.
Great choices in hairs, wigs, and crochets. The assortments of beads, clips, hair ties, and dangling hair ornaments are vast. There are some many things to choose from. The staff seems friendly but they dont speak, they smile or nod. Which is still a good thing. The lady at the checkout counter is nice though. This is the only place I can find the hair I need for my and my daughters colorful braids.
They have some decent cosmo π
I always find what I am looking for. Many selections, great produce and affordable.
Grab the wrong product item was never open they have more African Americans shopping and they act like you good enough to spend money but you can not return and get something for the same amount Im stop spending my money there !!!!!!
Amazing selections of like literally everything with great prices.Really amazing customer service My mother loves this store and has showed it to everyone in our everyone who, along with me, have fallen in love with the store. Highly recommend.
Very helpful staff no hurry up and buy here
Cant try on product because of their own covid safety rule unlike other beauty salons I frequent that let you.
Always helpful and friendly. Also gives military discount
They have good items and prices but they treat everyone like criminals.
Great supply of the latest natural haircare products. Ive been going for 7 years, and the staff is knowledgeable of their products, and super polite!
Staff helped me find what I was looking for but everyoneβs demeanor was very unfriendly, just more like they wanted me out of the store. Also, I ended up heading to Walmart anyway because they overpriced their items. The Cantu mask I was looking at was double at this place compared to Walmart and even their hair bonnets were like $5 and I got the same one for 98 cents at Walmart. I honestly donβt understand why people have said they have good prices.
Ive been going to this place for years and love their hair selection as well as their eyelash selection. The staff is always making sure they are helping everyone π
I go to this hair store every few months when its time to braid my hair. I always get in and get out fast and the people there have always given me great service to keep coming back. They are my hair store!
Friendly staff, helpful service and reasonable prices. I will recommend and will be back!
I bought human hair lace full frontal wig here for a wedding and my wig has been shading and also they cut out hair from the wig u can see many pieces showing. Im very dissapinted with there service I brought the hair for 168+ and guys its a disappointment. Not only that the hair is acting like synthetic hair. I tried washing it and all that good stuff Nothing! Keep shading and its not full hair. Guys i will advise open the hair before you buy it. They are quick to sale hair to us not minding the quality. If i would rate a 0 I would.
Such a awesome store they have so much hair! When all the other stores were closed on new years they were open and helped me find the perfect hair for my braids! Also such a friendly staff thank you!
Very nice place to shop
They werent very helpful the last few times I was there. Instead of helping you they would rather watch to make sure you werent stealing. And the hair that was supposedly human hair really wasnt. Over priced and not very nice people.
They need to focus on helping customers rather than assuming we are all in there to steal. They are so busy watching others, that they cant even attempt to have decent customer service. Ill take my business elsewhere instead.
Went in with my Mother in Law who.was interested in looking at some lace front wigs, we were told by three different workers to go to three different areas to look and they gave us an attitude the third time we asked. We were on our way out and A CUSTOMER helped us as if she were making a profit out of whatever we purchased. My Mother in Law liked one of the wigs the young woman helped us find and was about to buy it, but I convinced her not to spend a penny with those rude people since they found it necessary to follow is around as soon as we started walking with the woman who was helping us. Its clear that they think all of us Black women are thieves.
Terrible no customer service skills
Great place to Shop for hair products
Typical racist beauty supply.Store is organized well.Prices are average for the Aurora area.You can not try more than 3wigs.They hate helping customers here.
They have everything for hair and nails you could ever want and more.
The people there were sooo helpful. Its not often a cashier will actually tell you if your items dont work please bring receipt and they will help you find what works. Both people were so helpful!! I will travel across town to get that kind of service!!! Wonderful customer service!!
THE BEST EVER! AND THEY DONT FOLLOW U AROUND THE STORE!
Great selection of colors and styles for any occasion. Zero awkwardness for your accessory hair wearing experience whether its occasional or all the time. My friend I went with has been a loyal customer for over 6 years.
I never have any problems when l go in l have been going for years l know what lm looking for and l know the staff pretty well ......they treat me great.everytime
They had everything I needed! Very polite and attentive staff! Thank you
Good costumer service. Multiple selection on every product prices are very reasonable
They didnt have the products that I wantedβDark&Lovely Shampoo/Conditioner and, when I asked, the employee was rude. Also, their system for credit/debit card charges is antiquated. No refunds, no exchanges!Probably wont shop there again.
Standard supply. Standard prices. Its a beauty supply by a great Asian market. Go get your beauty on.
The people are always friendly and they remembered me. That makes me feel good especially since it had been a while since I had visited this location. Reasonable prices and a good selection of products.
The employees are usually very helpful and polite. I appreciate being treated as a customer and not being followed around suspiciously while shopping like a lot of surrounding hair stores. Decent prices for wigs a bit pricey for crochet hair. Human hair weave is also a bit over priced but not too bad.
There so rude they donβt greet you customer service sucks they act like they donβt want to help you. Black people are the ones that give you the most business but you look at us like your better you wouldnβt even have this place without us.
I dont know why there are such bad reviews.. I have been coming here for 6 years because I love theuir. And have never had an issue with customer service. The ladies are always very helpful, knowledgeable, and always offering to help me find something if I am looking for something different. The hair is great quality for decent prices.
Has everything you need.
Staff is never knowledgeable. Its hard to believe that theyve been in business for so long but have not picked up on anything? Youre selling products aimed towards ethnic people knowledge is key! This is a last resort stop. Id recommend Shays beauty a little further down Mississippi next to Cicis pizza!
Awesome place had everything I needed and what I went there for excellent customer service. Thanks
Hands down the best beauty supply in the Denver area! Lots and lots of hair selections, everything is organized and in its place, easy to find and the guys that work there know where everything is and very helpful! Will go there from now on!
Good place to get your hair products
This is the worst experience I have ever had at a store. I just read one of the other reviews, and the women is right, for some reason they look down on the community they are serving. I arrived there with my daughter to grab a specific product at 739pm. As soon as we get in there, the man behind the counter says β we close in 2 minutesβ . I then said β 2 minutes? Itβs 739pm, donβt you close at 745pmβ then he proceeded to say they did close at 745. So I said β you mean we have 6 minutes?β We then go to grab our product, and they turn the lights off on us. We get to the counter to pay at about 741pm. We werenβt there to shop, so our visit was quick. To our unfortunate surprise, when we arrived to the counter,there was an African American woman trying to come in, and the employee was shutting the door on her. She was asking the man β please sir, you arenβt closed yet, please let me in, PLEASE sir, I really need to get this product, itβs urgent, Please, I would really appreciate it.β The woman was literally begging this man to let her in. It was to the point of humiliation! The man was cold and saidβ no. If you want to come here, you need to come earlier. You canβt come in here.β And the lady just kept asking. Mind you, the store was still open. This was such a sad experience. These people are living off of the money that the black community gives them for their products. Yet, they have the nerve to be so rude and disrespectful to their customers. How sad.
The workers are always helpful and friendly. This store usually holds a wide range of products that I sometimes cannot find at other stores.
There are only 6 BEAUTY Supplies (as in non Sallys) (and marketed for the woman of color) in the State of Colorado...i use to work at one of them...This location is Close convenient with Average Pricing...when I am not ordering my products online I will come here...well because where else do you go? This location owns a beauty supply on another side of town (Montbello) and I would choose this location first....
I got the wrost rash on my neck from a wig I bought from here. Ive shopped here before never had a problem butI will never go back. The customer service is trash and always has been strictly shop there for convenience but not anymore its not worth. I have worn wigs for over 10 years never had an issue beware and be careful!!!!!!
Great selection. Ive shopped here several times. This time, I needed a little more help than previous visits. The woman who helped me was very eager to assist. She at first thought she was out of stock of the product that I was interested in, but she insisted on remedying the situation, and eventually discovered the product in another place. Super nice and helpful.
Poor customer service experience. They have tons of great products but every time I go here, the staff is abrasive and they look down on the people that they are there to serve. I really hope that they pay attention to the reviews here.
Good prices, Friendly works
Bad customer service. Im with my mom while she trying to buy human hair the women in the front with the other store worker. He looking at us like we about to steal no fool can you come help us. They worried about somebody stealing instead of helping. Everybody dont steal there we trying to buy
I love being bees Beauty Supply always have what Im looking for
I Was rushed After I had Calledand ask them what time they were closing when I got there the Owner changed his mind I traveled a long way and was very rushed and one of the WI GS I received was in such poor condition, Good thing Im a hairdresser I can at least try to fix it. I will never go back especially after going 2 pinks beauty supply they are amazing.
Not expensive. Always have what you need.
Usually buy all my beauty supplies here. Fair selection. But prices have gone up recently .
Very rude and short with customers. Im natural and I would rather go to Walmart! One client was looking for some extension and she had several highlights. She needed help and he proceeds to tell her that her hair was complicated (poor choice or words). A clear sign they only want the money and not a connection to the customer! When will people realize the customer make a business thrive?
I used to love this place, but Im not shopping here anymore. I walk in normal deal, normal thing I buy my hair its 64 dollars. I paid with card and used my own pen!!!! The red head guy who works the cashier gonna say I stole the pen. I was like is this really happening after I pulled it out of my purse AND spent money here we argued... I know petty but in customer service the customer is always right, I know for a FACT it was my pen, and I spent good money there. Ending: It really upset me, Im not going back I will be ordering hair online.
In n out!π
This place is extremely racist. This is sad that these Asian owners do not respect their clientele: black ppl. Money doesnt see color. You should work on your customer service. Eventually you will no longer have a business. Pretty disgusted. Left the store in 1 min. Youll get your karma.
I love this store although i live in golden i make my monthly trip to the store due to the prices and the workers are great! Heck ill be there today! As a stylist coming from texas it was hard to find somewhere where i could get all the products i needed especially for my daughters natual hair. Love this place
Finding a good hair store that supplies quality for brown people hair is difficult. This place is well known amongst people who style their hair, natural or otherwise. I think the Rastafri hair at the beauty supply on colfax/chambers might be a few cents cheaper but these places pretty much have most of what you might need. Grocery stores arent gonna quite cut it in comparison.
I go there with my wife. She likes it. Good service also
Always have what i need and want
Have all my hair care products everytime I visit.
When you need a quick hairstyle this is the place to go.
Like this place. Always have what I want and the ladies that work there are very helpful. I go there now for all my hair products.
The customer service has improved. It also appears they have stopped decreasing the amount of rasta hair per bag to oversell to us.
Amazing service and a good selection/variety of product!
I like it. They are always helpful and nice when I go in. They are hard core to have survived in mid Aurora though. The employees dont take any bullsh*t either.
This store was ok in that I found some great wigs. However, prior to a worker was extremely rude. My wigs were being admired by another customer who wanted to try on my purchase and the worker approached me to TAKE MY WIG OUT OF MY HAND for another customer. I made her ask me for it and told her she was rude. She replied Its not yours yet! I allowed the other customer to see and try on my purchase ONLY because she was AA (my people). Whats amazing is that this behavior would not be acceptable in other store. If a patron has items in their hands for PUCHASING no one can DEMAND you give them to another customer. I have given you the short version of my experience for time sake. Needless to say, I more than likely wont return to this establishment.Dr. Donita Lester
Just went there today August 1 2018. I wanted to try on wig but because I only had a debit card o was told I have to spend 5 dollars before I can try on a wig. Also I walked in others were paying for items less then that with a card I walked out walked back in since there was no signs saying such things about spending so much to us card.i told him give me 5 wig caps since they were a 1.00 dollar a piece. He took my husband card and as I watched he pulled out the card receiver that connects to computer and plug it back in once the card was declined also so the card reader couldnt finish processing correctly behind counter I said as I left Im not dealing with this because I watched you just unplug the card system he said nothing so I called to try to understand why they were so disrespectful and they could answer any of the questions I asked them they keep trying to relate to other business an not take repsonbility for there own I wasnt about them being busy it was about how I was going to pay alot for what I was going to but but instead was told I cannot just because I had to buy 5.00 or more so they could sell other products
I shopped here for years but over a year ago the service has declined. They are rude and worthless. I stopped in here about 2 weeks ago I stood in back of the store for over 5 minutes waiting on someone to help me purchase a ponytail I finally walked out and went to Pink on Colfax and Chambers and wow what a difference.
Need more black owned stores.... owners dont do customer service very well, also dont know a lot about their products or how it helps the customer... I think I saw one of them follow a mother and child around the store. Wouldnt even give one star
Let me start with the only reason I gave it one star is because I had to so I could leave the review. The people were very rude the woman who worked there asked me and my friend If we needed help and when we said yes she said what you see is what we have and walked away then my friend saw a couple she might like they make you purchase a wig cap I mean its only a dollar but I thought that was kind of tacky and just shows how people will make a buck on anything they can. And again the woman was very rude we were trying to ask questions she was not helpful I mean my friend is already having a hard time and embarrassed that she has to shop for wig do to the loss of all her hair due to cemeo therapy and this woman made it a awful experience no customer service and just very rude if you are shopping for a wig this is not the place that I would recommend you do it at.
This place sucks and customer service is horrible. I definitely do not recommend this place.
An essential store for a business woman.
Well stocked and friendly helpful service.
They have everything you can possibly find and the employees are so friendly and helpful. She sells some of the best hair for sew ins at great prices.
This place is incredibly rude and all about your money, I went in to get a few wigs and the Asian owner made me buy a wig cap first, which is fine, so I did, but every three wigs I have to buy a new one? No. This store needs to learn how to treat customers bc my basket was full before I walked out . I would go to Gigiβs or somewhere where they appreciate your business .
Used to be friendly,