Daniele and his team were fantastic! Extremely friendly personable. I drove 2 hours to buy a Ram truck from them. The wheel alignment was off(used vehicle) which they promptly fixed. I have owned vehicle for a few months and am extremely satisfied. Highly recommend Daniel and his team! Thank you!!Sean J
The best selection of pick ups in Aurora, good service dept. and excellent prices...
Daniel makes purchasing a vehicle so easy! Great trucks and great customer service. Honest Dealership!
I bought an Avalon in March and traded in my old Avalon. It wasnt until May that I realized I forgot to remove my tollway transponder from my old car. I freaked out, but when I called Daniel they had it put aside for me, and were trying to get in touch with me.In this day and age of scams and greed, it feels great to meet honest and caring people who are also great at their job. I would highly recommend The Car Store.
My experience with The Car Store was great on every level. They were very responsive from the time of my first call. Daniel was very knowledgeable and easy going. Everyone was very polite right down to the person answering the phone. By the time of my second call the gal already knew my name before even telling her. Even when one small issue came up Daniel handled it very professionally with a great outcome.
The best car buying experience I have had to date. Daniel was easy going and made the sale as painless as possible. There was no pressure to buy the car or any other additional warranties or hidden fees. Id recommend taking a look if youre on the market for a vehicle.
Great deals and vehicles. Along with Daniel Serna helping us thru our experience. With outstanding customer service.
Best experience I’ve had purchasing a vehicle they made it such a smooth and easy experience and made sure everything was correct I would definitely come back again !
Great prices and beautiful inventory. The truck I purchased was 3 years old and literally looked grand new. Thanks Daniel.
Very friendly. Answered all my questions and made the buying experience easy.
Couldnt make a deal here, but the staff was nice, not pushy. Honest about what was available and didnt try to push me into a vehicle that just didnt match all my wants in my price range. They really want you to be 100% sure and satisfied with your purchase. Dont hesitate to come here!
Daniel was awsome maneuvering me thru the whole process....will refer people to him
The buying process with Daniel was honest and straightforward from beginning to end. The Suburban we bought was exactly as advertised and we love it. We would travel back down to Aurora from Madison in a heartbeat to buy from Daniel at The Car Store Auto Corp again.
First time here. Seems low pressure, friendly and honest. Used my code reader on a car and recieved results matching what I was told. Very clean dealership. Will update my review over timeSo far so good.
I was looking for a Ram Promaster 2500 online for a few weeks and finally came across a great deal posted by The Car Store Auto Corp. I contacted them and Daniel gave me an in depth tour of the car over the phone, including sending me photos of every little scratch or ding. I decided to go to Aurora to see the car in person and Daniel was very patient, informative and not pushy at all, unlike my experience at other dealerships. I decided to buy the car. I had to get the car insured as well as registered out of state (MA), which is a bit of a hassle, but Daniel helped me through the process. Based on my experience, I highly recommend this dealership!
I drove one hour to see a truck which turned into a purchase. People are very friendly and the buying process very easy. The vehicle I purchased was in great shape for 2012. They have a variety of great cars with a service dept.I would recommend this dealer if you are looking for a nice vehicle.Gregg ARockford, IL
The customer service of the sales people was great. I came 4hrs away to look at the vehicle i then purchased. They honored everything without any problems and made it a smooth purchase. I would definitely look towards them when looking for another vehicle.
Been buying cars there for the last 10 years I’m on my third car I love the way they take good care of me experience there is next to none I recommend them from top to bottom they have the best customer service I’ve ever seen
Went in to buy a truck, the original truck we looked at had a cigarette burn in the seat and the engine looked like a hose blew and sprayed fluid all over the place. So we found another vehicle on the lot and fell in love with it. When we went in to go talk about pricing we were shut down with a firm NO from the sales rep. No counter offer or negotiations what so ever. Ive never been to a car dealership or sales lot where the sales rep let a potential sale walk out the door. Wont be buying anything from them.
Staff was courteous and friendly. Facilities were clean. Location was easy to find. Danny was able to answer most of questions and meet our needs. He made the transaction easy without pressure. However if you shop here make sure to get the WARRANTY!Within 1 week, the front wheel hub bearings on both sides needed to be replaced. No bearing warning such s as whirring or growling was noticed during the test drive. One day they seemed fine and the next there was a vibration that rivaled the after market exhaust. While the hubs were off, the tech also noticed that the right front axle threads were stripped. In all about $1000 in repairs!
Great experience 👍 Daniel sales person was great... highly recommend!
Very easy to work with caring and trusting sales staff. This is my second car purchased with them and soon will be buying my third! Competitive prices and a reliable selection of cars. Impressed. Thank you car store 👏🏼👌🏼
They are a very laid back no pressure to buy car dealer. That is good in a way because they are very friendly and do not pressure you into making a purchase . On the other side this can be bad because they can only offer you financing directly through them and they are not aggressive enough to close any deals . I went here to buy a Ford explorer and ended up getting it somewhere else because they could not get a deal for me like the other dealer . Great place unless you need a loan that may be tricky to get friendly staff and fair pricing...
Very Happy I came to this place to purchase my vehicle. Exceptional Service and Great Prices. They made me feel like I was welcomed the moment I pulled into their lot. Would definitely recommend this wonderful place to everyone looking for a vehicle. Ask for Jobita she is a Wonderful Sales Person and Daniel who helped us with all the paperwork. Wonderful, Friendly, Well Mannered, Awesome People!!!!!!!! Thank You!!!!!
I worked with Danny and he helped us purchase a Honda Odyssey for a local family who needed a car. Danny was very nice and helpful, and even walked me through the steps of what we needed to do to gift the van. A month later, that family now is in full possession of the vehicle and they are very happy with it- they drove it over to visit yesterday and said its running great.
Friendly sales people. Great price on the car. Not too fond of the finance company they used but that is a separate entity. The car store even fixed a problem with my new truck with no hassle and no cost to me. Great place to buy a vehicle.
This dealership is best grade around. They treated us with respect, allowed us to test drive several vans and were not pushy. At the end we bought a Signature Series Town and Country van at a great price. We loved the fact they provided a Carfax and that they were a better business bureau members. I will be going to The Car Store to see Danny when my daughter starts driving.
Would not go here ever again. Very bad experience. They accused me of turning back the digital odometer on my truck before I brought it in. Which anyone with car experience knows is damn near impossible. I would have much rather been told that they did not want to take my vehicle in on trade than to be told that I had been tampering with the vehicle. This place is a joke. And I also have an eye witness to everything that happened. So dont try to get yourself out of this one. DO NOT GO HERE!!!
Was very interested in a car and had setup a appointment Friday afternoon for first thing Saturday morning when they open. So i get up and am on my way and just check the site for directions and happen to notice that the car is sold. Nobody had the courtesy to message me or tell me this was sold . Luckily i only live 30 minutes away. Also didnt seem to want to accommodate when i asked about the previous accident vehicle was in and do a truecar 360 check or autocheck. Very disappointed after seeing good reviews here and got treated so poorly.
We went into The Car Store with a little bit of a hesitation, (after having a pretty negative experience at a different dealership, we put off our car buying for a few months). After leaving The Car Store, we were SO glad we decided to go in! The whole experience was such a positive one that we will definitely be back to purchase our next car!! We never felt pushed, or pressured, or felt as if we were being sold which is very rare when you go into any dealership. We asked to see inside quite a few different cars, and not once did we feel we were being bothersome. Daniel was awesome and very personable, which was refreshing. We got an awesome deal, and an even better car (for having very little credit established) and he even helped us find a cheaper car insurance plan than the one that we were using!! We are definitely spreading the word to everyone we know to check out The Car Store for their next purchase!
Counterfeit- looks really good but DON’T be FOOLED As is - is - As is, they don’t point out any external flaws both my sides had mirror side detection issues, the stereo had USB ports broke and was capped so you couldn’t see, one issue after another - AC went out- now the engine cost me 4k to fix valve train, we have had vehicle less then a year. Daniel should disclose any issue, that’s what good sales people do... Bad Deal
The only place I will ever buy a car! You guys are the best
My daughter recently purchased a car through The Car Store in Aurora. The staff was truly amazing and went above and beyond to help secure a loan for her and ensure that she truly purchased something she loved! It was tremendous service and excellent selection! Thank you Daniel, for all of you help!
Didnt but a car from here, but did not feel pressured at all. Lady that I talked to was very nice and not pushy. If they have the vehicle Im looking for I will return to them no hesitation.
Run from this place. Worst car dealership you can imagine. Yes it looks nice butt a 2003 Buick LeSabre Complete lemon! The car was for my father and Daniel do this, who is disabled. I have had nothing but problems since buying it in September. Rack and pinion, heater blower motor, power steering pump, windshield wiper motor comma window motor, the list goes on and on. And when I told the annual he told me that I could bring it in for trade in value. The trade in value would be nothing because its all broken and a piece of junk! This was two months after I bought it. He would do nothing to help me and now Im stuck with this piece of junk. I would not recommend this place to my worst enemy!
Hello everyone reading this article the car store is only a building what makes the car store great is the wonderful customer service I am a over the road truck driver I seen a vehicle on the internet that caught my attention contacted them by phone wonderful people especial customer service answered all my questions very knowledgeable about this particular vehicle ELSA and Daniel are great people God bless you both continue the great work definitely will refer more customers to you hands down the best car dealer ship in my opinion in the state of Illinois thanks guys once again.......
Had a great experience working with the staff at The Car Store. The stigma of a used car salesman is nonexistent as I was greeted with warm and friendly staff that took care of me and my concerns in purchasing a new car. Would highly recommend this location for individuals looking for a stress free; car buying experience.
Helpful good deal nice people. Didnt have anybody to come with me to drive my old car home. They said theyll deliver tow my old car home for free. About an hour drive.
Great people to work with. Went far and beyond to take care of me. I highly recommend.
Up front and honest business!
This place is awesome they treat me really good if i have any questions they always answer them and meet my expectations. Great Job Car Store
First time car buyer and the staff was so friendly let us know our best options and showed us any way to save more money. Would definitely recommend it!!
Very nice people, excellent service, not pushy
Good vehicle selection. Friendly staff and very knowledgeable mechanics!
My mother purchased a car from this dealership and she said her experience was okay; I went to the same dealership years after she purchased the car, by this point she already had it all paid off, and the same salesman that sold her the car was there and started assisting me. He started off talking about how rude my mother was and how she wouldnt stop pointing out all of the small imperfections about the car, etc, which was extremely rude in my opinion. Anywho, I was there to purchase my first car, so obviously I had to test drive a one here and one there to see which car I found to be the best fit for myself. After viewing their inventory online and going back and asking for a test drive, the salesman refused to allow me to test drive another one of the vehicles on that lot. I also had my friend with me, totally unrelated to me at all, and he refused to let my friend test drive one of their vehicles just because he showed up there with me. Total crap and its funny how many sales they lost by refusing future test drives of any of their vehicles.
Should of came here first which was my wrong judgement but thanks to Daniel Serna, not only showing great hospitality and awesome service. Great place to shop for a car!
Great prices, competitive rates they found exactly what i was looking for. I would recommend it to family and plan to go back in the future.
Great price, great people, easy and quick. Thier the best !!
Bad service and cars. Not recommend
They made right for me, today they showed me how much they care about their customers. Thats really important to have a successful bussiness.
Hooked me up! Very nice customer service.
Had a few hiccups in the beginning with the truck I bought here, but the entire staff and especially Danny went above and beyond to make things right with my purchase. Good customer service.
This is the second time I buy my vehicle here. Friendly staff, easy buy, and they work with you.
Best car dealership in Aurora
Awsome cars and great prices
Went to this place purchased a vehicle there sales people were great the manager work with me on the price no one there was pushy
We had a great experience and would and have recommended this dealer to others.
They truly worked hard to help find us the right vehicle at the right price!
My experience here was awsome i love how they treat me how daniel explain everything to me and help me get the car i wanted, its the second car i get from there and im pretty sure ima get my third car from there too.
Danny was very professional. We will recommend family and friends to the Car Store.
Friendly staff no pushy sales people quality service on vehicles
Every great people nice and friendly
Great place to buy a used car at Friendly Mikes place
Good service, nice people.
Awesome experience!!!
Honest and nice people
Pretty rude ownerI left it and advising all of you to take your business somewhere else!!!!!!
Not worth shopping for a vehicle here. Horrible useless Warrantec Automotive warranty. Subaru service center found problem covered under warranty guidelines. And its being denied. Part installed improperly previously is supposedly the reason for denial. $1,500 out of pocket cost to repair vehicle. I have owned car less than 2 months before check engine light staying on and stalling. Dont expect much from warranty company.
Don’t buy cars here !!!! Customer service is so rude and unprofessional!!!!
Flippin awesome service
Bad customer service, rude staff!
Stay away, total waste of time
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Excellent service
Friendly people
Very bad dealership
Rude people!!!
Nice cars
Great service
Nice
The attention was very good. I almost brought a car. Hehe. God bless you.
The best vans in the area, very competitive prices. The manager is very attentive and helpful. I will buy again with them
Excellent atention
For their sales staff who are very accommodating and their great customer service help you when you buy a car of the best
Good cars and trustworthy staff
My taste is service