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Planet Accessories
14200 E Alameda Ave, Aurora, CO 80012, United States
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Planet Accessories

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Lo
Review №1

Please guys do not i repeat do not buy a case from here!!!! I am telling you.I bought a phone case from here and within one day my phone case cracked in half. I paid 35 dollars. For This phone case. I went back to the store to let them know what happened to my case and the manager told me he could not give me a refund for anything only store credit! Okay, that is fine no problem. He did not have any cases that fit my phone he told me my only option was to get a phone that didn’t fit my phone. Okay so at this I am out of money and a phone oh and the story gets even worse. The case he was trying to pressure me into getting was for the iPhone 12 I have a pro. I ask him what are my options can you order the same case for me that I originally wanted he said no I would have to pay for shipping. At this point my only options were to pick a case that didn’t fit or pay for additional shipping. Please guys do not go here!!!! Amazon has any case you need or try another place!!!!!! At this point I am out of a case that the store has at the moment because he took it back and I have no money 35.00 dollars!!!!!! Doooo not go here if you want a cheap over priced case

Ak
Review №2

Came in with a cracked iPhone X and asked for a replacement. they gave a great price and the replacement was done in only 15 min. the screens are premium quality. it was a great deal and everything was good at the end of the Day. great customer service as well, they are very kind.

An
Review №3

Mike was great! He was able to fix my screen. He gave me a great deal on a screen protector and case. It was affordable and he was fast. They have the best pricing out of all the other phone accessory stores in the mall. I would highly recommend going here for all of your phone repair and accessory needs.

Co
Review №4

Just had my galaxy tab A 10.1 cracked screen replaced here for 108$. The man there broke off the corner of the microSD card during the repair. I asked for him to replace it and he refused and suggested that the original screen damage chipped the corner of the microSD card when it is clearly safely housed inside the device. Ive also been using it for about a month with NO issues except the cracked screen. Now that they broke the microSD card most of my pictures are missing and several of my programs stored on the microSD card are unreachable. I also noticed that the home button is now permanently recessed instead of being slightly above the surface of the glass. When I mentioned the home button the man stated that it was how it is supposed to be. I am fairly certain that this guy is NOT an actual tech with any real experience on how to fix devices other than youtube videos. I am fairly certain that he will be experimenting on how to do the repairs on your device if you turn it over to him. He will even have a paper form that he will fill out to try to make the repair job seem legit. I tried to give a small business next to the Sears and across from the Pet Store a shot. My mistake for giving these people a chance. DONT RISK YOUR DEVICE AT THIS PLACE.

Do
Review №5

Mike is awesome! He hooked me up on a screen protector and a case! Very clean store excellent customer service! I love all the options that are provided for me and if they dont have specifically what you want their able to order online for you and it comes back within a reasonable time! Definitely coming back!

Ro
Review №6

Mike is great, very informative, kind courteous, and really good prices on top of everything. Good store makes u feel at home with information no pressure to buy,so why would you go anywhere else!!!!! 💪💪💪🙏

Br
Review №7

Definitely recommend this shop. Michael Perez is awesome and has great customer service skills. I went in looking for a phone case and when one was not available for my phone he ordered one to be shipped out. Checked in with me constantly to let me know the status of its arrival. Thank you Planet Accessories!

Jo
Review №8

I love this place! Everytime I come here I get the best customer service. Mike is awesome!

Ai
Review №9

Michael was AMAZING he hooked up all 5 of my phones with cases and screen protectors, very gracious and super helpful! I appreciate all of his help! Excellent customer service!

Ca
Review №10

Great store with great deals fast services and great prices I recommend that you come here and shop, and there are a variety of choices.

Di
Review №11

Best cellphone store in the mall by far! Thanks for such great service and prices!

Ca
Review №12

Great place to shop and good selection

Tr
Review №13

Great service, super friendly people. Highly recommend this for all your accessory needs

Jo
Review №14

Great prices great deals and fast service I recommend that you come here

an
Review №15

Fixed my screen very fast quality looks better then ever . best prices you could find .

Li
Review №16

I always receive great services and quality products, this is why I shop here. I highly recommend this store.

Ha
Review №17

Berk is a great salesman helped out alot. I recommend them over the other cell accessories booths or stores.

Ch
Review №18

Really nice people gave us $2 off our phone case and very helpful people

Ki
Review №19

Place is a rip off always wants to charge $25 for just helping me. Boost doesnt get the $25 just the store yeah I walked out.

Mi
Review №20

They had a lot of cool cases but some were way overpriced I saw a flip phone holder for $20

Ba
Review №21

Loved it at first. After a while, I lost my id and cc as the thing is cheaply made. They just fellout. Luckily I have a back up id and a good credit union. For the money I spent ($50), Im upset. Wont come back. Beware. And no I dont have the receipt, so company, dont give me that option. I will gladly bring in your POS case to send back to your company you purchased it from. Upset.

Jo
Review №22

Michael was really helpful and the cases were a reasonable price :)

Di
Review №23

Mike gave me great customer service and prices!

Je
Review №24

Dont EVER go here! The screen protector I spent $50 didnt even last a week. When I went in to get it either fixed the elder gentleman, who is rude and abrasive, said I broke it and kept cutting me off when I tried to explain what had happened. The younger gentleman said hed give me a discount, and was very kind.

se
Review №25

Berk and isaik are very good at communication with there costumers and great store with good deals for you

Os
Review №26

Berk was super cool. Great phone cases!

Vi
Review №27

They helped us out and had good customer service.

Ha
Review №28

Berk was very helpful, I came here for a few things and he helped me figure everything out with no problem.

Al
Review №29

Very nice and knowledgeable. Wonderful experience

ni
Review №30

Great place for repair and great customer service fair prices go see berk!!!

Gu
Review №31

Very helpful service. Got exactly what I was looking for!

Au
Review №32

Would go here again great customer service

ca
Review №33

Great customer service and very friendly guys

an
Review №34

Nice and good service. Sold a Motorola Bluetooth headset

Is
Review №35

Great service and the register guy is very nice!

Jo
Review №36

Mike was great definitely recommend it

Do
Review №37

Great quality wide variety of cases

Ch
Review №38

BerkGood deals come through

Ju
Review №39

Employee Was playing games the whole time during the transaction. Seemed to barely care about what was going on...

Ci
Review №40

Beautiful store great customer service and 2 week exchange policy for my protective case and also got my I Phone 4 broken screen replaced.

Al
Review №41

Berk, thanks for your kindness and service!!

Re
Review №42

Great service and incredible deals!

tr
Review №43

Went there to buy some accessories for my new phone and they were already closed at 7:45

Iv
Review №44

Good prices and good support

Vi
Review №45

Great products and service.

An
Review №46

Berk was really helpful

Is
Review №47

He Koo khexk him out

Jo
Review №48

Great staff, great store

Fe
Review №49

Berk really helped me out !

Is
Review №50

Great service!

Kr
Review №51

Lots of stuff and friendly staff!!

Sh
Review №52

Good service

ca
Review №53

Excellent service

Yu
Review №54

Good service

ra
Review №55

They did good

Ja
Review №56

Noice

Da
Review №57

Cool selection

Fa
Review №58

Mui good service

Ga
Review №59

Good job

Information
22 Photos
59 Comments
4.6 Rating
  • Address:14200 E Alameda Ave, Aurora, CO 80012, United States
  • Site:https://towncenterataurora.com/stores/planet-accessories
  • Phone:+1 720-639-3935
Categories
  • Cell phone store
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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