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Walmart Supercenter
1133 East-West Connector SW, Austell, GA 30106, United States
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Walmart Supercenter
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va
Review №1

Low stock of lots of items. Probably because of the pandemic I understand that but the cashiers arent that friendly on most visits

Ju
Review №2

Went to Walmart looking for vanilla extract, found it after obtaining some help, needed to return a bottle that was recently bought but already open, not fully sealed. Worst part was, it was only around 4-5pm and the customer service was already close unfortunately...While at Walmart stopped by the snack Isle to find some oatmeal pies after a friend told me the old oatmeal pies with the normal amount of cream could be bought, but all they have are those overstuffed four big globs of cream. Thats way too much.

Ci
Review №3

Don’t bother trying to call this Walmart. I’ve tried every extension possible AT THE LEAST 10 times each, and no one….. I MEAN NO ONE has ever picked up. The audacity. Another thing is the lines are ridiculously long at check out and take forever, the workers seem to not care and take their sweet a** time. The reason of 2 stars the least is because we shop at this location EVERY Sunday and just know the layout so we are literally in and out with all the things we need fast.

To
Review №4

When I first went to the tire service center there was a guy that had a really bad attitude in there I guess you was getting off or something real skinny dude kind of girly e-feminine but he let me know about deals in there that I didnt know about and it really save me some money on my tires I guess it was just time for him to go so I came bac the next day and picc up the tires for the same deal that the guy gave me so it was okay. Customer service was subpar, the next day experience and was overwhelming it was multiple people in a tire service center and the guy did not know how to work a computer but I think he did better than the first guy

Jo
Review №5

Great.We came for just one item. We also found a great deal on womens flat shoes. I picked out two pairs. The only negative experience was getting to the check out without a price. I ran back to get a pair with a tag on for scanning. I will check each item before heading to the check out lanes next shopping adventure .

Qu
Review №6

I havent had any problems here. I find everything I need all the time. Employees are hard to spot but I havent needed them so far so all good 👍🏽

r.
Review №7

I actually found most items I was looking for this time. Store was neat and well stocked with items that WERE in stock. Self check outs were the only lanes open at 8am. Not helpful when you want to purchase items that are only available in the 1 checkout lane.

Br
Review №8

This location is closest to me, I enjoy the garden center. Went to get some flowers and they were completely out this time. Got a good deal on Miracle Grow tho!

A
Review №9

In and out and had what I needed with no search required. Got a good parking spot as well. Greeter at the home side was pleasant. She made sure to greet on the way in and out with a wave. Cashier in self check was helpful and kind as well.

Ti
Review №10

Good store, plenty stock, orderly. Had no complaints about the store in itself.. But the line was so long.. They didnt have no where near enough registers up..

Bo
Review №11

Can find most anything you want. Good prices on almost everything.

Be
Review №12

Walked right into nail salon. No wait. Everyone wore a mask. Prices were reasonable. Service was excellent & expedient!

Sa
Review №13

I had to shop for everything clothes socks furniture soap toothpaste everything my house garage an car burn up so I had a very very long list of things to getan they had everything I needed almost but the rest I got online so walmart is the place to shop love the store

Sh
Review №14

Its like being in a third world country. First, of course, lack of products - but secondly what is here is scattered, unorganized, just the whole store has gone downhill. It wasnt great in the first place.Im guessing that theres a severe lack of employees, as everywhere now, & thats not Walmarts fault. As huge as Walmart is Im disappointed that they dont pay people better. (NO, I dont work here or even know anyone who works here.) Its just common sense.

Sa
Review №15

Amazing people are so helpful self checkout though sucks even when you scan the item every 10 items the girl had to come over because it kept saying it wasnt scanning

An
Review №16

Today was a good trip. They had all of the groceries we needed. Keep up the great work stocking those shelves.

Jo
Review №17

Wild at the East-West Connector Walmart we needed a manager at Automotive employee page manager several times to no avail then he went to find the manager and ask a question the manager didnt decided that you cannot feel that he needed to open employee to resolve an issue in his own words manager said he did not care I believe this manager should either be refrained or fired

Sa
Review №18

Only $120 for this deep freezerIt works wonderfully and became frozen cold IMMEDIATELY upon plugging it in 👍

Cl
Review №19

One of the better Walmart locations that I have been too, and no shortage on people watching either. Fun either way

Bu
Review №20

I like going here but mainly just to go to Walmart. I have gone into the other store and I liked it I bought my shoes In the shoe store and ate wings and they were good.

Re
Review №21

I brought my son for his 20th birthday and a few friends, we enjoyed the time. It was great. Thank you for the birthday cake and to the group who sang Happy Birthday for my son.

Do
Review №22

I will never shop at this store anymore. The lines were overwhelmingly long, and to add injury to insult the self checkouts are a confirmation of how greedy this corporation is. The disappearance of cashiers reflect the reality of the way of retailers today. In the mean time, I will search for mom and pops in my own community. This company cares nothing for the human individual. My advice to anyone is if you see a self checkout, DO NOT SHOP THERE! That is the only way to add balance and equity for the grocery shopper.

La
Review №23

I’ve been to this location numerous of times before writing this review. I’ve also been at every time of the day. It’s best to go in the morning starting at 9 to get the best shopping experience and by best I mean less busy. It’s Walmart, they don’t have the best customer service and some of their prices haven’t been correct on the items I’ve purchased which is the reason I won’t be shopping with Walmart anymore. I’m not sure who’s fault that is but it’s unacceptable. It sucks because this location is closest to me and Walmart does have majority of the items that I need. This is a very busy Walmart, but hey most of them are. They have far too many registers to have such long lines. I wish they would fix that at all Walmart’s across the world. 😩

Pa
Review №24

Love my walmart shop there every other day great prices

Ka
Review №25

Brittani is always helpful. Shes one of the reasons I always come to this location. Politeness goes a long way.

Zo
Review №26

I called the car center for 20 to 30mins with no answer. I totally understand busy days but I find no one being able to answer the phone for that amount of time is unacceptable and bad business. I even had electronics check and see if any one was at the desk and he said no one was around. I will be making a mention to corporate about this horrible service.

An
Review №27

At night they have scan and go registers open for cards only. And ONLY 1 register with a cashier for cash. Not a good way to practice good customer service. The line is long, the wait is long while the card registers are moving, people leaving. Then many of the card ONLY registers stand silent not being used. The 1 poor person being overwhelmed by the long line of people that still uses cash. This is crazy! Open another drawer or have a couple of scan and go that except cash.

Da
Review №28

I think the owner of this store needs to put some money into it. Most of the carts have wheel issues and dont roll correctly. Most of the hand held scanners are missing from checkout. A lot of time the large self checkout Isles are closed. We live close to this store but have decided we will travel further to go to a nicer one.

Hi
Review №29

This location looks a bit run down on the outside; however, the inside is deceptively huge and seems extremely well-stocked. I was getting some items for a family member who got sick while we were traveling, and their over the counter pharmacy had more than enough options for what we needed. Also a really nice beauty and cosmetics area. Be wary of loiterers at the front door; the mood of the crowd last night was tense, but no open escalations.

De
Review №30

My food was delicious. Service was great! Thoroughly enjoyed my meal...one problem..I ate too much! 😆

T
Review №31

All the 5 star ratings are FAKE. Customer Service is a fictional character. Fitting rooms locked, cluttered and unattended during rush hour. I tried on pants for a job interview in the middle of the store. Youre welcome ladies! This store is the WORST! So sorry that the powder springs store was out of my size. Shame I cant choose zero stars.

Sa
Review №32

Great store in a good location and the staff is very friendly

Sa
Review №33

My last day at Walmart. Rude customer service at the Walmart. People say stuff without thinking to customers. Hope their day gets better because I wouldn’t do that to them for no reason. Not that kind of person. I have always been taught to treat customers with respect when i was in the restaurant business & it should be the same for retail.

Li
Review №34

This Wal-Mart is equipped with not ONE, but TWO POLICE MOBILE COMMAND TOWERS!!Safe or not?Is that a good thing or a bad thing?please leave your comments below.

De
Review №35

Great selection! Nothing like a superstore.

Ma
Review №36

Not enough cashiers, too many self check out lanes. So obvious walmart Corp. are eliminating jobs and not creating jobs for their own low cost agenda to save money.

Wi
Review №37

8am a great time to shop. But no Applewood bacon.

Je
Review №38

OMG, what a problem child this troubled store is. Dont take my word, ask virtually any employee.The problem seems to start at the top, they hate, yes hate, their manager. Anyone disagree? Not anyone I talked to.They are short staffed with periodic walkouts.Usually Walmarts are very well managed, this isnt, and hasnt been for some time.

Ph
Review №39

Great shopping experience love Walmart superstore then the one on East West connector

as
Review №40

This walmart was so sketchy. Me and my mom didnt feel safe at all!

Pp
Review №41

Horrible horrible horrible customer serv8ce emplooyees are RUDE!!

Br
Review №42

Good hard to find things because they are rearranging the stores Across the Nation

IA
Review №43

A bit dirty and not well stocked on a weekday. Force you to ring your own items as they have only one cashier open. Employees seem very discouraged to work.

Da
Review №44

Goin early in the mornin is the best time to go

do
Review №45

Decent shopping experience. No complaints.

Em
Review №46

Smaller store, prices r higher than ANY Walmart Ive been to in other states !Many maskless ppl in store .

Kr
Review №47

Its Walmart. Not exactly stocked during this tumultuous moment because people are going crazy about the virus. The lack of supplies isnt whats disappointing though. Its the reaction of the employees and lack of help they are willing to offer. One said the supply truck would be there this afternoon. Another had no idea and a third said between 8am and 8pm. The workers are routinely rude and didmissive as if you are bothering them when asking questions or attempting to find a solution. But again, its Walmart. Ive had better experiences here, but mostly because I dont ask for assistance.

Me
Review №48

Some of the associates are rude. But I appreciate the no prescription for novilin .

me
Review №49

The sauna suit nice but my hip is 58 inch waist is47 inch im ready 2 walk and sweat lol

We
Review №50

Walmart is a great one stop shop but I prefer to only come here when I cant find what Im looking for anywhere else.

Ra
Review №51

They dont ever have anyone working always short staff and nothing is ever stocked

Ti
Review №52

Great place to shop and spend extra money!! Walmart have everything you need and want!! I love this place..

Vi
Review №53

The people were nice and I finally found what I was looking to buy in the Garden Center. However. The register was not opened I had to walk to the front of the store then wait in line over 30 minutes. I had a question regarding the price on an unmarked item so I could not use the self check. Self checkout.. I will find another better staffed store. I am 82 yrs old with bad back + knees so I am just not able to use this store.

Jo
Review №54

Certain products in the store was stocked and Walmart employees was doing some stocking in Certain areas also but everything was good.

Al
Review №55

This one was clean and lively and the two employees I spoke with were helpful and quick.

Ga
Review №56

They did not have the item I needed. When I finally decided on something comparable, the checkout lines were ridiculously long. There was only one cashier and 2 self checkouts open. I put the item back and went to Target down the street!

At
Review №57

I love me some Walnart. No matter where I go,I find a Walmart,in USA.

An
Review №58

Store staff offered assistance and had a good attitude

Sh
Review №59

The Unhappiest Place On Earth. It is always hot in the store and I dont ever see an employee smile.. Always low on stock if they have any at all. Not a good store. Probably could use a new manager.

An
Review №60

I like the savings, but your employees are not helpful nor courteous. The check out lines are crazy & so are the customer service desk. Terrible service.

Ja
Review №61

3.5 lots of improvements have been made to store..a lot fresher..newer looking...lots cleaner and easier to shop. One busy store..constant..steady traffic with no major backups

Ca
Review №62

The Walmart in Austell is a nice store....just wish the lighting in the parking lot was brighter.

PR
Review №63

Im not a thief, never have been, followed around the store including checkout. They love to switch out my milk, when Im not looking.

Se
Review №64

They keep it clean now so thats good

Su
Review №65

Good selections. Based on the neighborhood demographics, they should start selling certified Halal items.

Ti
Review №66

I didnt wanna judge cause I work at Walmart myself and I know how Holidays can be. So I wont say anything negative. On a positive note, there were 7 registers open including the self check. My store only have 1 lane so big ups to them for that!!

Ti
Review №67

This store has really gone downhill. There were only 2 registers open to start. They finally opened registers 6 and 12. The cashier on 6 had on a yellow vest. Im thinking she was a supervisor, but she never turned on the light. To let customers know she was open. The cashier at the first register I stood in, had people with a lot of wic vouchers. The girl at the register next to her was new and hadnt been trained on wic vouchers. So she sent those customers over to the line I was in. Moved me and my mom to her line. Which really irritated one customer. We all had been standing in line for about 45 minutes. I feel like this wait was ridiculous and some more front line supervisors should have stepped in and helped the cashiers. Instead they mostly hid and just walked around. My worst experience ever at any Walmart.

br
Review №68

Its easy to find everything ig

Li
Review №69

Disappointing didnt have what I was looking for. Few black hair products.

MI
Review №70

Had what I needed in stock and I was in and out quickly.

De
Review №71

Prices are as good as any Walmart store, but the checkout was a mess! Not nearly enough registers open for the amount of shoppers, we waited 25 mins in line and not once did a manager call for more cashiers. The Scan and Go lanes were all closed except for one and the self check out had half of their registers out of order. Very bad customer service here...wont go back.

Ka
Review №72

Such a long wait at the checkout. Had to have 3 people help us to be able to use a gift card my kids got from their grandpa.

Ma
Review №73

Hate not having more than 1 or 2 cashiers & having to check items out myself. Seems like Walmart is only about their bottom line & less about customer service.

Am
Review №74

Tried Walmart Delivery services - first delivery I received a gallon of milk that expired the next day; 2nd delivery I received a USED DEODORANT TUBE with hair in it in one of my grocery bags.

Je
Review №75

Good variety of options in every deparrment; cashier checking me out was WONDERFUL as it was right at closing. She was kind, friendly, helpful without any indication of impatience or frustration.As I was making my way to the front to check out and leave because the store was closing, there were a couple places I encountered on my to the front of the store and the registers where two to four employees were grouped together on an aisle in one spot with boxes and things, restocking I think. It was difficult to get through and past them with a full cart. Perhaps they should wait until all customers are out of the building before getting set up in a way that makes it quite difficult to get through at all but especially when attempting to steer an overflowing cart. It wasnt a huge deal or major inconvenience, just a small one for both myself and the employees.

Qu
Review №76

I only come here for my oil change and the guys who do it are the best fast great service other than that i NEVER GO TO WAL-MART BECAUSE I ALWAYS HAVE A BAD EXPERIENCE WITH CUSTOMER SERVICE EVEN AT SELF CHECK OUT

Te
Review №77

Fully stocked and staff very well mannered. Clean store and bathrooms. I will be coming back. Thanks

Ri
Review №78

Quick service friendly faces and great prices

So
Review №79

Walmart service the purpose for a one stop shopping

J
Review №80

As always at Walmart nobody who work there knows where anything is horrible take me to Target NOW!

ch
Review №81

Could not find the shampoo but the check out left her position and find ot for me was awesome. Thanks.

Ta
Review №82

Morning emergency happened and Walmart was the only place to help with the problem. Thanks for offering an array of items for families.

Ch
Review №83

If handicap hopefully you can get a motor cart. People that dont need them jump on them because they dont want to walk through store

Ro
Review №84

Ordered online. Got all that I ordered. My order was quickly brought to my car.

Ph
Review №85

Never go to the tire and lube center I spent 4 hours there and I got there when they were open there was only two cars in front of me, but thats not the part for the bad review I bought tires from them and purchased the hazard certificates to go with them took my car in there because my tire keeps losing air but I cant find anything in it and while I was there I had a nail in my other back tire I had them remove when they were done all they did was take the nail out of my back tire they did not fix or try to fix my front tire All they said was there was nothing wrong with it maybe it needs a valve stem but they didnt tell me that until after they were done with the work in my car was back in the parking lot in the line again so I left there that exact same way I came in with nothing done

De
Review №86

Not too fond of this location. However, nice customer service.

da
Review №87

You spend more time in line than you do shopping.They have over 20 checkout lines but only 2 are available at ALL TIMES. Then all the self checkout are CARD ONLY, plus I am not getting paid to scan and bag my own groceries. That is Walmart employees job. I will no longer shop there until they improve on their customer service.

Ta
Review №88

PICKUPWe waited for almost 1hr. Cars there after me left before me. The associate threw the groceries in the trunK and was not very friendly. The ice cream was melted, boxed products were damaged. No apologies for the long wait & no explanation as to why the other the other customers that came after me left before me.

Eb
Review №89

Gentrified and horrified with minimum healthy item selection. However their pharmacy is awesome..always prompt and professional!

Os
Review №90

Precision image remodeling services general Contacting LLC painting pressure washing water proofing concrete tiles

Ti
Review №91

Get what you need then get out! Walmart sucks......

Ve
Review №92

Love this Walmart because them have more cashiers up & running! Customers hate waiting in long lines. Thank you. Vee

Li
Review №93

Difficult to get assistance, once you do, staff isn’t very friendly. Still was able to find what I needed and get out.

Ta
Review №94

Store is nice with clean appearance.. long as you stay out bathrooms 😫🤮. I do usually get what I need but I do wish they were a bit more friendlier .

Do
Review №95

It was in and out no problem but everyone is wearing a mask still come on people

Ch
Review №96

Walmart is changing for the better I love it

Tr
Review №97

I really like going to this Walmart but their customer service areas leaves a lot to be desired. I have been trying to speak with someone for over an hour no one I mean no one including the pharmacy answered the phone. For this to be a business this is unacceptable.

Ly
Review №98

Again, another, Lets travel a little further to go to one of the nicer WalMarts. Thats all.

Ia
Review №99

Not enough cashiers for the amount of customers and the ones that they have are not trained well 🙄 on the register. They are ghetto and management is awful.I dont care for shopping at this Wal-mart anymore however their employees for PICK-UP (for online orders) are very respectful and give great customer service.

De
Review №100

Pharmacist very helpful getting my prescription ready . A true professional 👏

Information
100 Photos
100 Comments
3.8 Rating
  • Address:1133 East-West Connector SW, Austell, GA 30106, United States
  • Site:https://walmart.com/store/1586-austell-ga
  • Phone:+1 770-863-9300
Categories
  • Clothing store
  • Department store
  • Craft store
  • Discount store
  • Electronics store
  • Grocery store
  • Home goods store
  • Sporting goods store
  • Supermarket
  • Toy store
Working hours
  • Monday:7AM–11PM
  • Tuesday:7AM–11PM
  • Wednesday:Closed
  • Thursday:5AM–11PM
  • Friday:7AM–11PM
  • Saturday:7AM–11PM
  • Sunday:7AM–11PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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