I love the stone we selected from Alpha Granite. The sales staff was was excellent, as was the price. The installation was not well done, & we waited around a month for it. I have had stone countertops installed before from another company & the result was perfect. From Alpha, I now have several not-so-subtle issues with my countertops. First, on our scheduled installation day, the countertops arrived miscut around the sink, & the island waterfall had 3/8 gaps on the sides. Alpha took countertops back to fabrication site to fix them. They returned a week later to reinstall. The sink opening was corrected, but the island still looks odd. The island, which has the waterfall where the stone extends to the floor on 2 sides, now appears to be a bizarre rhombus with odd corners & large gaps. We knew the island was not perfect, but we trusted Alphas measurement man who said it was out of square by 1/32. Now, it has 3/8 gaps on the sides, which do look a bit better after Alphas installer caulked them. There are also large chips out of the corners of the island, which Alphas installer filled with a dark grey compound. The rest of my countertops are unlevel in places, between 1/8 & 3/16 slope over 20 inches, resulting in noticeable gaps over my cupboards. When we raised these issues with Alpha, they had lots of reasons why the issues were not their fault, & said the unlevel countertops are within tolerance. While I do think Alphas price was great, these countertops were not cheap. Look at my pics & see for yourself what $8500 of soapstone countertops from Alpha Granite look like.
We had a great experience using Alpha Granite to replace our kitchen countertops. From granite selection to installation, all went smoothly and professionally. Jeff was very helpful throughout the process. We were kept well informed, and the final product looks better than we could have imagined! The seams are almost invisible.We would highly recommend Alpha Granite.
The install team came initially short handed on the scheduled day as they couldn’t support the longest granite countertop in the elevator. Thankfully they didn’t try as they could have damaged the piece. Even though they were very busy Alpha Granite organized the extra hands to safely carry and install the pieces the next day. Our Norwegian leathered granite countertops look beautiful and were templated perfectly to fit our slightly non-square kitchen. Thanks for being flexible and responsive when we needed it.
Fantastic result! Hard freeze took out their primary machine resulting in a delay, but they communicated clearly and the end result was amazing. Interviewed 4 fabricators before meeting Denis at Alpha. Installing stone in difficult configuration is what they do best and are uniquely qualified to do so. The equipment and skill required really differentiates their business. Highly recommended
I am thrilled with my experience with Alpha Granite! Their measuring technician was very thorough in measuring our space; very thoughtful in his questions and gave a great explanation of what could be challenging about the installation.The day of the installation was the Friday before the snow storm and two well-mannered professional men came to do the installation. What was expected to take all day took about 3 1/2 - 4 hours and they thoroughly cleaned the counter tops, gave me cleaning instructions, cleaned the space and left everything in great shape.My husband and I love the counter tops and we were very pleased with the entire experience.
I love the professionalism of Alpha Granite from order to installation. They replaced the countertops in my kitchen and two bathrooms with Quartz! Theycarried the best lines with many choices. Everything was carefully measured and installed perfectly! I would not hesitate to use them again!
Terrific! Love the quartz that we chose, the measurements and installation were timely and flawless. Highly recommend this company!
Great selection, professional installation!
Absolutely love their showroom. If you are looking for a company who understands their craft and has employers with great expertise then Alpha Granite is your company. They are knowledgeable, friendly and very pleasant to work with. The fact that this is a locally owned business makes it only better! Highly recommend them.
Love to work here!!! The owners value and appreciate their employees!!!
Weve worked with Alpha Granite & Tile on two projects now and couldnt be happier. This last project was unique and the Alpha Granite team took extra time for the measurements/design and got it just right. Everyone we were in contact with was professional and courteous. We highly recommend Alpha Granite and Tile!
Alpha Granite actually services the builder that I work for and always does high quality work. Based on that, I decided to use them for my personal home. They did an excellent job and my new master bath counters are beautiful!!
Alpha Granite is the place to go for a beautiful kitchen and bathroom. Stepping into their showroom is inspirational. It is so beautiful. Our experience just continued to get better because everyone we dealt with was very helpful and focused on quality. From Doug who was helpful and flexible as we chose our granite, to Gabe who was meticulous in his measure, to Michelle and Logan in scheduling and finally to our installers Alexis and Margarito who took extra care to make sure the job turned out just right. Alpha granite truly transformed our kitchen and bathroom in places of luxury. Have to give great kudos to the owners, Denis and Sonia, for having such a great crew.
We had a tough timeline and needed to pre-pone delivery and installation. Wendy and the owner and the whole team made it possible.From consulting in the sales store to measuring on-site to installation - all went super well. The team is absolutely professional and customer-oriented.In case I have another remodel in my life I will go with Alpha again and would always recommend them.
Alpha Granite and Tile installed a Silestone countertop for my bathroom remodel project. Im very pleased with the result and the overall experience. The communication with Doug and Nancy on initiating the job, scheduling, updates, and other info was exceptional. Robin came to make the template, I was able to review their drawing and make a few changes before it went to fabrication. The result was a perfect fit. The install was quick and clean, and a few days ahead of schedule. Id use them again.
I used Alpha Granite recently for several projects at a down to the studs remodel of my home. Honestly, I cant say enough good things about these guys. They do gorgeous work, my shower is now my happy place, and really go the extra mile to make sure everything is right and the customer is happy. I would highly recommend them!
Great showroom with knowledgeable staff. The installer was on time and did a good job installing the countertop. The results were stunning and exceeded my expectations.
Im finalizing a home renovation and have new Soapstone countertops by Alpha Granite. They are so so beautiful and the integrated drain board is PERFECT!!! The curved end piece looks great and feels nice to the touch. I am in heaven in that kitchen. Many thanks to Todd, and his amazing team.....their attention to details and care was very much noted and appreciated. My husband geeked out twice with them on site in a celebration of technology and stone.....guess God did the heavy lifting on that stone but you guys made it SHINE!
Their quality is first rate, this is was our third project with them and all of their installs have been superb. They do have issues with getting things on time. I had to make some noise to get them to respond but all in all, we are happy with the final product.Five stars if quality were the only criteria.
Alpha Granite built and installed the counter and shower enclosure for my master bathroom remodel project. While the counter top was straightforward, the shower enclosure was complicated, involving a custom quartz pan and MaxFine large format ceramic panels; the measurements alone took half a day. While the installation was delayed a week from the original estimate date, Alpha worked hard to pull the job together, and the installation crew was competent, polite and steady. The enclosure alone was a two-day install, which speaks to its complicated nature, but all five pieces (sides, back, ceiling and pan) fit perfectly with very narrow grout lines. In the end, the result is quite striking; Ive forgotten about the delay, and enjoy every day the beauty of my new bathroom.
Very toxic here. The manager Kyle Kap made sure his Yard employees were treated like bottom of the barrel went above and beyond to remind them of such. The owner will cuss you out and be little you in front of everyone, just so everyone knows that he is the boss. Do yourself a favor and STAY AWAY
Alpha Granite and my construction company worked together for many years. The finished product was always very nice. We did have delays in construction, difficult times communicating with the sales /scheduling staff. Many times the day before scheduled install we would find out they had some sort of problem in fabrication and would not be installing the counters or would install part of the counters. Plumbers then have to be rescheduled etc. The delays to construction cost money and frustrate home owners. Denis (owner) and I had multiple communications trying to understand why these issues kept happening. After the finger pointing was done, we gave them another chance. We tightened up our side of the documentation to insure the issues were not on our side. The final job was once again delayed. We decided to move on to a different counter top company. If time is not important to you, then Alpha will eventually get the job done!
Great experience with Alpha Granite! From picking out our stone at the showroom to the measuring, removal of old countertops and install of new countertops -- every person we interacted with at Alpha Granite was helpful and professional and knew what they were doing. We were happy every step of the way, and our kitchen looks amazing with our new countertops. Excellent experience. Highly recommended.
Not very smart to have such a long delay in production, sitting at two months from time of measuring to completion... we have decided as a business to not use this company any more.We delayed closing the home because of such a delay... shameful.
They pay attention to every detail.
Alpha granite has caused many problems with my counter top installation, the man that came out to meet with my wife and I was extremely rude and unhelpful, we will be going with a different company.