user
Travis Tractor & Lawn Equipment
5700 S Congress Ave, Austin, TX 78745, United States
Appearance
Travis Tractor & Lawn Equipment

Comments
Ca
Review №1

I really like this place. I needed a new chainsaw and hedge trimmer and the Stihl site indicated that the unit would be shipped to TT&L. I got on the phone with them and the gentleman I spoke to was very patient me and all of my dumb questions. He gave me all of the information I needed to make a good decision about what to buy, and I pulled the trigger. When I went to pick my equipment up I asked about service for a Husqvarna blower and edger. They didnt work on them but gave me names of local guys that did. They THEN walked me out to the shop to give me a rundown of the saw and the differences between mine and other manufacturers. I really appreciate them taking a few extra minutes for me to offer tips and tricks to improve my experience with the equipment. I just dont see that extra mile service anymore and I appreciate it when it happens. My experience made me confident in my purchase and Ill buy more equipment from them in the future, as well as get service there for the units I bought.

Ro
Review №2

Went there to get my a pressure washer worked on but but they dont work on mitsubishi power washers The man behind the counter recommended recommended 2 other people that he knew that work On themI like to thank him very much saved me a lot of time of running around trying to find out who works on these power washers

Ga
Review №3

If I can give the 0 stars That will be more accurate of the service I got .

Es
Review №4

This place is great !!Paul and Clay are extremely knowledgeable, very friendly, and super helpful. Service department knows their stuff too. Been doing business here nearly 20yrs and will continue to do so. If you can wait for an open house event, you wont be sorry !

Sa
Review №5

Ive been going to these guys for years. Thrive got years of experience and knowledge. Paul is a pro at finding the parts I need.

Ro
Review №6

Travis tractor is a good place to go get your outdoor power equipment tools the only problem is they need more help and to get their storefront open back up hopefully one day they well other than that its a great place and I really like the people that does work there they do know what theyre doing

Br
Review №7

One of the worst experiences I could imagine. Customer service was zero stars. The attendant seemed upset, at me, because they didn’t have what I wanted. I’ve tried multiple times to utilize this business given its proximity but I always leave disappointed.

Ro
Review №8

First great service and their equipment is top quality for home or commercial use....keep it up service is key for customers to come back.

Dy
Review №9

Paul was awesome to deal with. He got me taken care of and asked a lot of questions to make sure I got what I needed before I left.

St
Review №10

Hands down some of the worst customer service experience I have ever had. The staff was extremely rude. I have purchased parts for my mower there in the past and attempted a second visit with my pressure washer but the way in which I was spoken to on the phone was absurd! This place will never have my business again!

An
Review №11

Our company been coming to this place for YEARS. These guys are absolutely the best to work with. They answer all your questions, they help you out, and they care about their customers. Amazing customer service. In my opinion this is the best lawn equipment place to get what you need. Just because they are helpful!! Highly recommended!!

Da
Review №12

Jack the owner and his guys Clay and Paul will get you taken care of. Ive been buying stuff from them for 20 years.

Jo
Review №13

Great service,fair prices.Highly recommendedWhenever you need to buy a good chainsaw, from a trustworthy, knowledgeable and friendly staff go talk to the front desk at Travis Tractor.They not only sell chainsaws but also have a great selection of other tools like weed eaters, push mowers, zero turns, blowers, electric generators and a great selection of a variety of tools for lawn care and tractors.

CH
Review №14

Been coming here for 6+ years! Simply the best I love the customer service they provide and they are a honest great team! Way better than the guys down the street (McCoys) . Keep doing a great work guys

Ke
Review №15

Service department was unwilling to help me find the part I needed. He claimed to be too busy but his coworker at the counter was simply watching TV. I will Never return to this store.

Br
Review №16

Amazing customer service. Clay spent at least 20-30 minutes explaining the differences in chainsaws I was interested in and answering all of my questions about them. I would definitely recommend them.

Cl
Review №17

Great guys. I buy all my Skag parts here and have had small engine tools repaired.

Re
Review №18

Bad attention in parts... incompetent people!!!

Da
Review №19

Very good. Outdoor power. Clay is very helpy

DL
Review №20

I have had nothing but excellent service at Travis Tractor. The guys at the counter helped me identify the problem and gave me the right part to fix my mower. I highly recommend them for their knowledge and equipment selection.

Br
Review №21

Great guys. Knowledgeable, humble and kind. A rare combination these days.

Ry
Review №22

Great service, fixed my leaf blower on the spot!!

Er
Review №23

Best place to go for anything Shindaiwa.

Ch
Review №24

Great service, always helpful. prices aren’t the lowest but it’s worth it for the service you get!

Je
Review №25

Awesome people! Thank you!! #rockportstrong #aransaspassstrong

Ma
Review №26

Awesome service

ke
Review №27

Very friendly and good prices .

jo
Review №28

Ask a couple questions veru informative, respectful.

Sy
Review №29

Prices vary. The service is awesome and friendly.

Ro
Review №30

Good folks, great supplys for a fair price

Ju
Review №31

You can find whatever you need for landscaping

P
Review №32

Great service, hard to beat this dealership

Ro
Review №33

Great service as always.

Ju
Review №34

These guys are fair and work with people

Ma
Review №35

Very friendly experience people

je
Review №36

Great service

Bi
Review №37

Slow

Ma
Review №38

I find everything I need for my landscaping business Mr. Paul is good at customer service.

He
Review №39

Customer service is # 1 I always find what I need they repair machines very fast, I recommend them in Austin Texas.

Jo
Review №40

They have everything it takes for tree and yard work

Information
59 Photos
40 Comments
4.4 Rating
  • Address:5700 S Congress Ave, Austin, TX 78745, United States
  • Site:http://travistractor.com/?utm_source=Google%20My%20Business&utm_medium=Website%20Button&utm_campaign=Austin
  • Phone:+1 512-443-3373
Categories
  • Lawn mower store
  • Generator shop
  • Lawn mower repair service
  • Machine repair service
  • Small engine repair service
  • Water pump supplier
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Similar organizations