Bought a new mattress for our daughter at an amazing price. Teddy was a great salesman. He was knowledgeable, kind and patient. We looked at several mattress stores around town and Ulti mattress was the best. Happy to support local business too.
Teddy was informative and to the point, he helped us choose what was best for us and in our price range. Even gave us advice on bedding and mattress covers. He saved all of our information so that when we were ready to buy the process was supper easy! Thanks teddy we are going to be catching alot more 💤 .
Teddy helped us find the perfect guest room mattress - he is incredibly professional. This is the second mattress we have purchased from UltiMattress. We have also purchased all of our pillows from here. I definitely recommend doing business with Teddy and UltiMattress!
Teddy was amazing! We spent over three hours there asking questions and laying on different mattresses until we found the one. Teddy was very informative and was thorough with all of his explanations. Definitely recommend over any other mattress store. Ask for Teddy!
Just happened upon this place and what a pleasant surprise. We were greeted at the door by a friendly associate, Teddy. He helped us quickly find a mattress for our guest room and arranged for a prompt delivery. So glad we discovered this place before hitting the one of the box stores. Competitive pricing #shoplocal
Teddy from UltiMattress help me find a full size box spring. After calling three stores and shopping online, UltiMattress had the best price. Teddy answered all my questions and even educated me on the different types of box spring available. He did not try to up-sell me but instead provided me with the knowledge to make the best choice for my situation.
I called in to get some advice and spoke with Teddy. He was very helpful and knowledgeable. I previously called other mattress retailers and no one would help me. Very glad I called this store. I would recommend going here for your next mattress needs!
Just went in to get some info and left with a new mattress on the way. We had a phenomenal experience. I have had bad experience with mattress sales teams and felt very pressured but Randy was awesome. He was very knowledgeable and showed us options that fit our budget and comfort. I never felt pushed into a sale but ended up liking a bed so much that I had to have it. All in all I am so happy with this experience and cant wait for my new bed to get here.
I brought my Grandmother to this location and It was a great experience from start to finish. Amy and Teddy are awesome at what they do and they know exactly how make their clients feel comfortable while making a decision to purchase a new mattress. Loved every minute!
After walking into Mattress Firm, Rooms to Go, Ashley Furniture and Conns and having less than favorable experiences all around, I walked into Ulti and my experience with Teddy was a complete 180! He was friendly, knowledgeable and expedient. I will definitely be purchasing my mattresses from Teddy from now on!
I am absolutely fuming. I do not often write negative reviews or reviews at all, but the lack of communication from this company is terrible. I understand we are under a pandemic and things may be delayed, but calling us the night before at 8pm by someone who didnt even sell or work at the location usually that I bought the mattress at is unaccebtable. she called us to first ask us if we were supposed to get the mattress delivered tomorrow or ordered tomorrow, why the company that SOLD US THE MATRESS doesnt know this Im not sure. She also informed us that it will not be delivered tomorrow as promised and she has no clue when. We ordered this mattress a month and a half ago. Why were we not informed then there might be delays or that it was back ordered?!UPDATE: ultimatress did try to make this right by sending me a loaner mattress same day, in the meantime until I get mine. I do appreciate the quick response and willingness to do what they could to make this right. however, I do still believe some better communication with customers in the future would help customer satisfaction. having a notice and letting the customer know ahead of time that there have been delays would have made this experience better.
Teddy was very helpful and informative. He answered my questions about different types of mattresses and pillows. He made me a deal that I couldnt refuse. Im getting my mattresses and pillows today! Thanks Teddy bear😎
Totally great experience, staff very knowledgeable and product the best!!! Love, love, love my new mattress & adjustable base. UltiMatress is locally owned. The best place to shop!!!I know as I stopped and shopped at 5-6 places over the past 2 weeks. Special Thanks to Randy. Shop local 🥰
Randy Wilson at the William Cannon location was great! He took time to show us literally every mattress available, and encouraged us to test them over and over. We when finally decided on one, he made sure we go the best price as well as some add-on pillows! Super awesome experience!
Amy Winters (who normally works in the San Marcos branch) helped me find a great mattress in my cheap price range even though I pretty rudely showed up 15 mins before they closed. She had no problem staying late and was a fun time to chat with and learn about my potential mattresses rather than be pressured with a sales pitch. Pretty comfortable experience overall.
This was the best experience I have ever had buying anything!! Randy helped me find the perfect mattress and power frame without ever once putting any pressure on me to buy! I would recommend ULTI MATTRESS to anyone and everyone!!!
Superb service! The sales support right through to delivery was top notch.Randy Wilson treated me like a VIP. He was very informative and did a great job matching my needs to the right mattress.So far the Sealy Etheral Gold plush is feeling mighty good. Also, I purchased a power base and Im thoroughly enjoying the new experience.I highly recommend this location and Randy!
Great place to shop for your perfect bed!Thank you Teddy!
Loved shopping at this locally owned business. So friendly and knowledgeable. Let you decide your best comfort level. Couldn’t have done any better anywhere else.
Stumbled in to this place driving by best thing to happen to me since coming to Austin Teddy was great led me to a mattress that has fixed my back problem. Super great service will certainly be back major kudos and love helping a small business
Randy, our salesman, was very helpful and personable. We told him what we were looking for and he helped explain our options and the differences between brands.We were very satisfied with our experience. Our new Temperpedic bed arrives in a week and we’re looking forward to enjoying it.
Teddy was incredibly helpful, even called me back without request to make sure he had what I needed before I drove over. Great service!
Great experience!! My first Tempur-Pedic and Teddy and Kenneth were very helpful and informative. Teddy walked me through all the options with no pressure at all. They spent quite a bit of time with me and never made me feel rushed. Certainly recommend UltiMattress!!
Yes we shopped around. Decided on a really nice Tempurpedic model. Jay at Ultimattress REALLY helped us out by informing us of many things we hadn’t previously been told. I was already a future customer because of the extended 10 year warranty but his expertise was a bonus. Definitely recommend to check them out before buying from anyone else.
Teddy was very helpful and pulled out all the stops to get us the best deal possible. Thank you Teddy!
Went into this store thinking I knew what I wanted but after a lot of patience and educating from the salesman Kyle I went with something completely different. He even carried an extra one out just to make sure I was completely happy with my decision. I never felt judged or pressured and the whole process was very smooth including the delivery! I shopped several places and really felt like Ultimattress really cared about my decision. I would definitely recommend this to anyone due to the amazing customer service, attention to detail, and quality of product! Love my new bed!!!!
Randy is absolutely fantastic. He will beat anyone’s price in town hands down. We will be shopping at UltiMatress for all of our bedroom needs. Thanks Randy and UltiMatress!
The man I dealt with in the purchase of a mattress was so kind and helpful. We need more like him in our businesses.Ronda Willis
Great service from teddy, excited to try my new mattress out!
Great help to solve a unique bed issue. Walked out with a great mattressThanks for the suggestions and ideas to problem solve. 👍🏼 Susan
I wanted to get a Tempur-Pedic mattress and went to 2 other chain stores before coming to the Ulitmattress at the William Cannon location. We called at 7:30 to see if the store carried a specific model that we were interested in. Diana was very nice and offered to even stay after closing at 8 so that we could look around. We came in the store at 7:50 and were greeted by Diana who never rushed us at all even though the store would be closing soon. I am not the type of person to go into a store at closing time but Diana assured us it was no problem. After trying out several Tempur-Pedic mattresses we ended settling on and purchasing a queen sized TempurLuxe Breeze. Diana was quick in the sales process and we were out the door by 9. I would definitely recommend this family owned store. Delivery was scheduled in less than a week which is very convenient. We were very pleased with the outstanding service Diana provided and would recommend others stopping by as there is a large selection of mattresses to choose from.
They have unbeatable prices on bed ancilaries ... and very friendly staff. Strongly recommend them.
We love this UltiMattress! After having shopped at a big box store and truly having a used car salesman experience we came to UltiMattress on my brother in laws recommendation. Randy was exceptional to work with. The whole experience was laid back, conversational, and accommodating... which was not what you’d expect when you have three kids in tow and it’s pushing lunch time. He knew the products, why certain options would be a good fit based on our wants and complaints about our current mattress, and we paid less than the big box store for a premium brand. It was actually a pleasant experience and we’ll definitely be back when it comes time to replace my daughter’s mattress. Thanks Randy!
Find this man, Teddy! Locally grown hospitality and sincerely so.
This is the only place to ever buy a mattress! The service is incredible and you will not find a more honest group. So looking forward to a couple of new beds next week.
Randy is amazing thank you so much for helping meAlso Mindy you rock .. great place to buy a mattress
The experience was amazing very friendly helped me find my could nine! Didnt feel like I was being pushed to buy. Financing is soooo helpful! they deliver !
Randy was awesome and gave us a great deal!! Highly recommend this place!!
Kind Knowledgeable and Patient!! Everything you need and should expect from a family owned mattress store!! Will be back for our next mattress!!!
Randy was very helpful, approachable, and eas able to give me great deals on my purchases!!
Teddy was very informative, helpful, and understanding. Come buy a mattress from him!!!
This company has great customer service. I can’t recommend them enough!
Very helpful and patient with us. We are anxious to get our new mattresses.
Great personal service from Randy.