Check in great! 11/2 hrs to tell me tire was loosing air due to nail & then 30 more minutes to change! 2 hrs for flat tire after waiting 3 days for appointment what do you think!!

Jay Cronin is my service advisor. He did a great job. Got my car in after I was broken down on the side of the road with a blown tire. Im very happy with my experience at North Bakersfield Toyota

DC was awsome great customer service very polite answered many questions I had before I even got out of my truck. This toyota dealership always treats me with the greatest respect and resolves any problems I have or had, I use to be a Chevy guy but Ive forever changed to toyota because of North Bakersfield toyota

I had to have my car service and they did it in a timely matter. They were so polite

Very bad service. Our tundra is 1 year old, a 21. We took it in for the second service even though the miles are very low, they didnt change the oil or the filter, so we took it back a week later they left oil hand print marks on the hood & door & writing on the windshield. Unprofessional, disappointing

The service department staff are very pleasant and knowledgeable. The waiting area is clean and spaced for social distancing. Adequate outlets available to charge devices.

I love the cars here and they will help you get what your looking for

Absolutely great customer service. Speedy oil change.

All the staff were very polite and respectful. They all made me feel as a valued customer!

Excellent service. 100%recomenden ....sells person s super nice.....thank you ❤️

Takes way too long to get simple service work done. Even with an appointment.

I always take both of our Toyotas to North Kern for service.Never dissatisfied.They just replaced my battery at no cost because I purchased it there.

Tony was helpful and eager over the phone so I gave this dealership a try. While it was suggested I bring my vehicle in first thing at 8am it sat over an hour until any repairs started. I will say their service rates were lower than the nearest alternative Toyota dealers. Forget about a plush waiting area or snacks and drinks during your wait. Those thongs are banned during Covid so not really the fault of the dealership. They could mention that on their website where they still show it being available. Staff was very friendly and I commend them for hiring respectful staff like the driver who drove me in a Prius to pick up food during my 8 - 3 pm wait. Great kid, well mannered and polite.

Great people especially service department .fast friendly service .

Above and beyond, truly appreciated what they did and the extra things that were done to ensure I wouldnt have problems in the future

For many years North Bakersfield Toyota has provided honest, competant service and repair of our cars. It is good to have an auto repair business we can trust.

Awesome customer service every single time I come here. Everyone here is always friendly.

The workers at Toyota are friendly and do excellent work. With minimal waiting time. I love it. Theyre 👍 great.

Good place to get oil change at

Nice dealership

Great service excellent customer service and for it being a dealership the prices are very reasonable 👍

Great customer service!

Bout a car it took 20 minutes credit check and 6 hours waiting to go home with a car most places take 8-10 hours waiting

Always professional, quick and efficient service!

Great service

Daniel C did a great job. Got me in and out in less than 45 min

So far so good, very good customer service.

They were very professional and nice. Thank you 😊

Took my van because the temp gauge was sticking. They kept it for a few hours and claimed nothing was wrong. A week later the radiator blew and we had to spend nearly 300 to tow it home. Very dissatisfied.

Tim and service rep does a great job

Very impressive how well they manage the service department first time there in and out less than an hour.

Made an appointment for service, lube oil filter. They say it will be 2.5 hours?

Fantastic place to purchase a car!!!!!! Best service ever😊😊👍

My car was spot painted and I mean spot painted my ravis pearl white I think they painted like a beige not even close ... Good luck toyota...im 😡

Parts department is very helpful.

Took to long. Not cool

To have the truck looked at and get it all straight up

Laura is the best Service Advisor! Thank you!!!

Largest service center in the county, tvs, wifi, a cafe, friendly advisors (especially Medka) and an expansive parts area. Andy and Beau manage a great service experience, even if it is at usual dealership prices. Overall tho, worth the price

Quick fix

Very good place. Donuts, coffee, & sodas.

I highly recommend this place

Great place

Excellent service!!!

To much time lost

Already rated

Very good service

I just stopped by to look at some stuff.

Service was excellent and on time

I want to thank the service dept, they sent me over to Caliber Collision to get my camry fixed. They did an awesome job. Toyota has always taken care of my car. And has been very nice and respectful.