Good mechanical work they get their job done fast and theyre pretty friendly
Great bunch of people I had a small breakdown them guys got me up and running in minutes I will definitely be back there for other work & PM Service
Professional staff, took my work truck in for service and the young mechanic notice my ground wire to the crane was ran over the drive shaft and was wearing insulation out to the bare wire. He then proceeded to address the problem.
Always get what you need and helpful
We had a great experience with Chesapeake Ford. The sale was very easy and the price on our 2016 F350 with only 40k miles, was better than any dealer in the Baltimore area could offer. Easily $7k under retail. The sales representative Bryce and his team were great. Bryce was straight forward and didnt waste our time. Thank you everyone at Chesapeake Ford for a great experience. If we need a truck in the future were coming back! If youre looking for a great truck and a straight forward sale, you gotta check them out!
Received outstanding customer service and support from Shawn in the parts department. I am retired from the military and my friends F-550 had damaged electrical connector on the to of his transfer case so I gave him a hand with this. Shawn was extremely helpful.. researched the part, had me text him pictures of the sensor on the transfer case and was able to get me the right plug the FIRST time. Extreme competence and personalized service. It was refreshing to get outstanding, friendly and caring support to resolve my issue. Thanks you so much Shawn!!! Highly recommend Cheasapeake for you heavy duty truck or any Ford purchases:, SERVICE AND parts needs!!
Helpful staff good honest people
Good people
Parts not in stockBut first of the next week is good. 😁
Amanda and Paul do great work up here and always strive to go the extra mile to make sure we get our parts on time and at a fair price
Good people repaired my truck that was vandalised.
Jason does a great job better keep him
Friendly staff. Very helpful with service. Now a KW dealer.
Very professional staff. Didnt feel that I was being taken advantage of.
Do not go here. Big time scammers. We did safety inspection for our company truck. They failed and provided us with a list of items to be fixed. We got them fixed. Ofcourse, we couldnt make it within 30 days. When we went back for inspection again, the same inspector gave another long list of items, including bad tires. Our office is about 20 miles from this location. All we did was drive the truck back to our office to get it fixed. How the tires go bald driving, say 50 miles? Some of the failed items are so silly. When I went back to talk to them, the gentleman at the front desk agreed that the tires are in good shape. They couldnt even have the mileage of the truck recorded correct. This is 13 year old truck and they recorded the odometer readings as 189 miles. Such a scam place. AVOID THIS PLACE, IF YOU WANT TO SAVE MONEY AND HAVE GOOD SERVICE.
A very busy place because everyone has a Ford parts department is helpful-AMH TOWING
Excellent sales and service team. They pick up and deliver my commercial vehicles. Great service.
Poor poor customer service tryed to find help with your truck thay dont try to help ..vary nasty and rude workers TERRY is the woust service tech I ever spoke with vary rude mad messy ...I would warn anyone dont spend your money on people who will not stand behind ther trucks or car.....I will never buy a new Ford ever ever again....this place needs the lord
Excellent Kenworth service!!
They went the extra mile to help me find the parts I needed. Good prices and very helpful staff . This is the go to place for all the heavy truck parts
A plus services
The service department came through for me big time. Got me in and out quicker than expected.
This place is terrible! I mean terrible. I heard they lost contract with Ford I see why. We bought a truck from there 2months ago . Our truck broke down 3 times with the same code lost a lot of money and they dont provide rentals. Dont buy or get your truck fixed here . Listen dont be a statistic.
Really bad if not the worst customer service,dont waist your time and save the headache,if you can go somewhere else just do it...
Everything good
If i could give this place 1 star i would. Ive taken my truck here 3 times in one month for the same problems that keep coming back and not actually being fixed at all. This has happened over multiple years. Do not go here please avoid at all costs
Is a facility for heavy duty trucks Ive taken several vehicles to this facility for repairs and every time expectations were exceeded
All they want is more money and my truck still isnt fixed they throw a bunch of parts at it made in China and they just dont care.
Top helpful part department!
Dont buy anything from these people. They will sale you a lemon and lie to you....
Excellent service department
This truck dealer never stay stocked and is very rude
Worst parts department I have ever dealt with.
Very rude and dishonest people
Good service
Nice place
Great service
Service shop is hit or miss
Beautiful exchanges
Wonderful