This location has superb customer service all the time. I know that sounds crazy. No one can be perfect all the time but this crew at this location is always courteous and kind when I’m there. Always knowledgeable about their products and services. If you need any new phones or are looking to change services, go and see them. They will take great care of you.
Super friendly and great customer service!!! They are always so helpful and explain everything clearly!! I had to replace my cracked screen and Ariana was so nice!
Very friendly service. I really Iiked everyone there and they were really helpful. I highly recommend this store.
Want good customer service? GO TO THIS CRICKET! Want great prices? GO TO THIS CRICKET! Want to feel like people genuinely want to help you? GO TO THIS CRICKET! I cannot express how awesome Lou, Stacy, Juan and Ariana are. They were so helpful and took their time explaining everything to me and didnt mind all of my questions and requests! Would definitely recommend everyone to visit this store!!
Hello I am 12+ customer with cricket and by far the best customer service was @ this location on yesterday. Lou and Juan assisted me in my phone purchase and set all my apps as well.I will be a customer for life.
I was frustrated with Verizon and was paying too much, along with all of that I couldnt deal with a contract carrier any longer. Switched to Cricket and the employee Juan was great help. Didnt pay much in the end, about $100 dollars with the bill and activation.My only concern was not being able to locate the store. It is right next to Abuelos on Highway 64. Hopefully these photos help
Found what I was looking for nice people and clean place wasnt crowded at all I will be getting my next phone at cricket is the only phone that works pretty good in my area they have nice phone.
This has got to be the best cricket location in Memphis. Everyone in there is so super nice they listen to what your needs are. They do everything they can to make sure you have what youre looking for and what you need. Liu is a super great manager all his employees seem very happy at all times and theyre all outgoing
My favorite phone company
I have used my local Cricket store here in Arkansas and they always screw everything up. Almost 1 1/2 years ago we started coming to this store. It’s 75 miles from where I live. They have always went above and beyond to help straighten out the mess my local store made. I will no longer go the 8 miles to my local store. I’ll will continue to drive 75 miles to receive great customer service with a friendly attitude and do business with people that know what they are doing. I highly recommend this Cricket Store!!!! Lou is the best
As always. The service is AWESOME 💯💯💯 Hands down the BEST Cricket store Ive been too!!! Everyone there is SUPER SUPER FRIENDLY AND PROFESSIONAL!!!!
Lou and Stacey were so great. I was trying to transfer my old number to cricket and having trouble doing so. They were being so patient and helpful even though it was some errors online and took them really long. They were still nice to guide me through everything.
I LOVEM ALLLLLLLL!!!!!!LOU WAND and STACY,,, FAMILY 🙏🏿🙏🏿🙏🏿🙏🏿🙏🏿🙏🏿🙏🏿🙏🏿Thats My Second Home 🤙🏿🤙🏿🤙🏿
Great workers who try to help in any way you need. Grwat company with good rates for cell phone servies.
The Staff is very helpful and friendly
It was great recommend to anyone
Lou was awesome. He helped me & my wife switch service providers, and we didnt even go into the store with that thought in mind. He was friendly & informative. We will definitely do business with him again. We have already been recommending him to friends & family.
Very helpful, helped me with my data transfer . Made switching to a new phone very easy .
These are my people. They are fast and friendly. The MGR is knowledgeable and he will help you anyway he can.
Excellent employees! Helpful. Knowledgeable. Got a great deal. Even with getting more phones than originally planned. Paying much less every month now too.
Very nice . Lou took the time and helped me transfer all my data and apps from my old phone to my new phone . The place I bought my phone from said that they couldn’t do it . Thanks my next phone purchase will definitely be from here .
THE BEST CUSTOMER SERVICE CRICKET LOCATION. I HAVE BEEN COMING HERE SINCE THEY HAVE OPENED AND NO OTHER LOCATION GOES ABOVE AND BEYOND THAN THIS ONE. LOU,JUAN,STACEY AND RICO HAVE SET THE BAR HIGH FOR CUSTOMER SERVICE IN GENERAL.
They was truly helpful, n I want to say thank u again... 10 stars...
Wonderful experience!! The store is very clean and smells great. Customer service was absolutely wonderful. Would definitely recommend everyone to go to this Cricket Wireless.
Great service! Always help me with my phone .
Great customer service! Lou was an awesome rep for Cricket. As a very sincere spokesman, he really worked to get my wife and I phones and plans that fit our needs. He convinced us Cricket would save us money while not compromising on the Att service we were accustomed to. There was not a question he couldnt answer.It has been 5 months and we have no complaints. Love our phones, service, and really love our bill. We will be long term customers. His ability to be genuine with customers is something that cannot be taught.We will be back at this Cricket for all our cell phone needs.
Has to be one of the best Cricket locations I have ever been in. Extremely helpful and nice staff. Will definitely do all my cellphone needs here.
Lou was AMAZING!! He definitely worked with me & my situation. Reccomend this location 💯
Very clean store and awesome customer service.
They were willing to help even when i didnt activate here, which the store i activated from didnt want to help me, my business is forever at this location, screw the other location, Lou rules!
Great Customer service and Friendly staff
Great customer service
Walked in needednew service .It has been mths since i had a phone . Sales Rep Lue helped me . He was very helpful . I didnt want to spend too much money . He suggested a phone and a plan that best fits me . He took the time to help me set up my new email and a few apps that i told him I wanted .Will definitely come back !!
Excellent ☺️
I have a forever Cricket. Love the service and the price. 👍👍
Very friendly staff! Sales rep was very patient with me . Had a list of questions for him . Answered all of them . I will definitely come back to this location .
This is my favorite location! Always nice helpful & friendly
Fast service, store employee was somewhat helpful. How the phone and phone service will know after using for few weeks.
The staff is the best I only go to this location because of the service!!
The ABSOLUTE best! Love that Lou and Juan! You guys rock!
Good customer service but they take a while to do just about anything
Very friendly young lady at front.
Great sales representative Quan
Good service but not worth the price
Amazing customer service!!!!! Would definitely recommend to friends and family .
I loovvveeeeee cricket. Lou and Juan are the greatest
Staff was very helpful and nice even after I paid, went outside, and came back in and asked more questions
Love my new service with Cricket it has the best service and the best rates
Got to say best service I have ever had. Always had 2 or 3 dropped calls with Verizon and att driving from Memphis to whiteville tn
Lou is great and Juan too
Good service 👍
Great searvice
Great Customer experience!
Knowledgeable make the sale
Great
Great customer service!
Lou, Wand and Stacey 👍👍👍👍👍 I Callem FAMILY 😃😃😃😃😃
Free data
Good people
I love Cricket. I have been with them forever. I went into the store to file a claim. I was helped by Lou and Arianna. Bother were nice and accommodating. As I was talking to the claims adjuster, Lou was obviously listening to the conversation,( Awesome.) He heard me repeat having to print out, fill out and upload the form. Before I was done talking to the adjuster, he was there with the form. I filled it out and he uploaded everything for me. He anticipated my needs and made the process easier. That is what I call Customer Service. Thank you.