James was everything I expect from a great service representative. After getting my cell phone fixed, he gave me (free) advice for my printer problem with my laptop. It worked. I will use this business again
I did some quick research & these young men were very accommodating and quick on service! I was in & out in 30 minutes. Highly recommend!
Good business integrity. They quoted and charged for a repair and during the service they discovered the phone did not require all of the parts and promptly offered a credit. High 5’s to Nick and team.
The owner/operator changed my battery very quickly. the last place ubreakifix used inferior parts and would not correct their mistakes. I recommend using this Beaufort location.
Seriously: choose CPR for phone repairs!I have had my cell-phone repaired at least three times in the past 2 years. Until taking my phone to CPR, Ive never experienced such thorough, informative explanations about the repairs needed.The estimate I was given was also explained and stuck to, and the cost was significantly lower than what Ive paid with other cell phone repair companies.The staff was incredibly knowledgeable, patient with my questions, and had my repairs done the same day despite the fact that there were a number of things that needed repaired beyond simply a cracked screen.
They literally kicked a**! I dropped my brand new phone(without insurance). They replaced all the broken components for a very fair price, fixed it in an hour, and couldn’t of been more pleasant. Thanks guys!!
Nick J got my phone fixed in about 15 minutes, excellent.Chuck RBeaufort, SC
Quick service. Was finished when he said it would be.
Had broken and cracked screen on I-pad; Best Buy/Apple repair would have taken at least 2 weeks and cost almost same as new I-Pad. Found CPR Repair: they completed repair in same day, within hours, at a potion of cost.Great job and would certainly recommend.
Great service team. Know their stuff, honest, dependable and prompt. Visit them for your phone repair.
Ive been there before and service was fast and friendly. I didnt go there this time because I dont remember them being so pricy last time.
I broke the screen on my work phone. The professionals at this location repaired my screen in less than an hour! There was an issue with the firmware on the new screen Itself and the promptly replaced the screen a second time!
Had battery changed in my Samsung phone. Friendly staff. Reasonable price. Job well done.
I have had my note 10 fixed twice here and the work is always amazing and the service is always generous. A+ BUSINESS!
Very helpful and fixed the problem. Will recommend his business to anyone.
Good work but he tells everyone it takes about an HR and it takes a little longer then that for repair but over all good service
Great service. Highly recommend!
We are from out of town and my son broke his schools iPad screen. Tech at the counter who did the repair was a big help and did a fast and great job. 5 stars!
Fast and efficient. Reasonable prices and work done as promised. Better than big box repair places.
Honest. I called to have the battery replaced in my Samsung s7 edge cell phone. Instead of soaking me for over $75, John suggested a soft reset ... and it worked! I highly recommend!
Had an issue with the company that gave me life time warranty on the safety shield I bought from CPR Beaufort, The company was not shipping product to CPR stores. After John & Nick explain the problem they replaced my cell phone shield at no cost. I have done business with the store in the past. I always received outstanding customer service, fair price and quality wor.
Fix my tablet cord
Was nice, cheaper than a replacement
Great Customer service. Great service. Quick fix. Nick did an awesome job of fixing my phone! Shattered my phone screen on vacation - was thrilled to get it back working so fast!
The service, timeliness and communication was greatly appreciated. The stress associated with cell phone repair was managed and minimized by the prompt service. Great job!
Have a cracked screen on my cell phone they advised to replace the phone as the cost of fixing was excessive.
Great service and great price! Nick was very knowledgeable and my repair was done in one business day. Thanks!
Repair to lens of camera done quickly and efficiently. Very pleased
Friendly, efficient and professional! Broken screen, in and out in about 30 minutes. Fair price, less then the Big Box. While we all hope we don’t need, this is THE place to go!
My teenager smashed his iPhone 7. The screen was wrecked and he also messed up the home button. The tech quoted me a price and let me know that he may not be able to ensure that the home button would be function but cest la vie. Repair took about an hour. Phone works and looks great. Much cheaper than an insurance claim. They also have lots of different accessories like Pop Sockets, etc.
Absolutely great! He repaired my Galaxy Note 9 in a manner of a few hours!
Very pricey
I was very pleased. I need same day service and the technicians were friendly and helpful. Highly recommended!
I brought in my Mac Book Pro due to a hardware failure. The computer would not finish booting up and all of my data was inexcessable. The techs at CPR were very helpful and the price they quoted was very fair. The Mac Book was there for about a week and was restored to it’s original state.They even took the time to show me how to recover most of my files from the old hard drive.Again these guys were great. Very professional and helpful.
The techs at CPR are awesome. Fixed my broken screen and removed the passcode on it for me. I was surprised when the tech told me it was going to be almost $175 to replace my IPhone. XR screen. I’m not use to paying such high prices since we moved here recently, but the tech gave me Christmas pricing plus my military discount. Thanks guys.
Jon and Nick were SO helpful. Both laughing and understanding of my naïveté in all things technical. 🙄. Both so knowledgeable and so quick to address all issues as we completely factory restored my iPhone. I got back ALL pics, contacts, apps...Cool dudes.
I visited this store today (14 July 2017) and the staff was amazing. They were knowledgeable and answered all of my questions without hesitation. The service to replace the screen on my phone was very affordable. Thank you John and Nick for being so kind and assisting me.
These guys are super fast at fixing your phone and computer- all I can say is WOW! Great, friendly service at a reasonable price. From now on, I will only go to CPR for any tech repair that my family needs! Thanks again CPR!!
Excellent service. They rescued photos and documents from a drowned Android. I highly recommend!
I had a good experience here. The person that helped me knew the answer to all of my questions, and the time it took for my repairs was under the estimate which is always good. I would definitely go back.
They do excellent work. Had a cracked screen on my iPhone 7 and they got me in and out within 30 minutes. The best part is they were almost $100 less than the other stores in town. Thanks CPR!
The customer service is phenomenal! They were able to fix my screen in the times they estimated, and were very helpful when issues came up from the repair. Would definitely recommend this company!
Because zero stars is not an option...McDonalds has better customer service guys. Just doing my part so that everyone knows there are levels to quality in screen replacements and they only use the best but they can also get them for $98 so make sure to ask for a basic screen b/c the best broke within 2 weeks...watch and phone screen. I spent $520 here a little over a month ago and still have 2 broken screens that are being excused. Of course its all my fault they both did the same thing around the same time. Duh! Our devices still work, alarms sound, its literally just the screen. Instead of attempting to help in ANY way, the store manager actually yelled at me and was overly defensive of his employee while completely unaware of the situation. Poor excuse for customer service and DEFINITELY not professional. The managers unprofessionalism went as low as naming and bad mouthing his competition. Take your business anywhere else. I highly recommend Sebastians multi service. Check them out!
The techs were very knowledgeable and polite. They had all replacement items in stock and started working on my phone as soon as they took possession. The service was overall was fast and affordable. I would recommend them to anyone.
Absolutely the BEST place to take your phone if it is not working correctly. They diagnose the problem FOR FREE then tell you straight out what it will cost to fix, AND how long it will take. Military discount as well!!!! Friendly and helpful staff.
My iphone is disabled what can u do for me
Friendly, very knowledgeable and took the time to answer all my questions. They apologized when found out a cell phone I had (over 4 years old) couldnt have the clear glass installed and refunded me promptly. I will gladly go back to them for help with my cell phone or computers. Thank you!
I had cracked what I initially thought was my screen protector but after peeling it off came to the unfortunate event of seeing my phone screen was shattered as well. Luckily, Nick J. was able to help me get it taken care of. The service was quick and affordable and my phone looks and works like brand new. Id recommend CPR Beaufort to anyone who needs a 5 star phone repair solution.
Needed a battery. Ordered over the phone, then went in for install. Very good experience. Technician was very pleasant.
They were able to see me on short notice on Sunday afternoon and fixed my phone even though the tech had to stay a few minutes after closing. Extremely satisfied and appreciate their effort
I went here for a screen repair, they did not tell me that they were not certified by Apple and therefore dont have real iPhone screens. The store has a policy requiring payment for services upfront so I didnt find that out until I had already paid for the service and gotten my phone back. The colors are very faded and the screen goes crazy anytime I make a phone call. I took it back to have this issue fixed but it changed nothing.The employees are very nice and the pricing was average but that doesnt change that I now have to go and get my screen replaced by an actual Apple repair place because this place gave me knock off screen without telling me, definitely would not recommend getting your iPhone repaired here.
Excellent customer service! The staff was knowledgeable, fast and the pricing was much better than competitors I looked into. Thanks for fixing my phone so quickly CPR!
Did not get any services done here tho a friend did and she was extremely satisfied with the screen repair of her iphone with a quick turn around. A tad expensive tho.
Quick, friendly, professional and fairly priced. Had a great experience. Got the battery on my iPhone 6s replaced in 10 minutes.
The team at CPR were excellent. Customer friendly & customer focused. Repaired by crack iPhone screen without fuss & little wait time. Highly recommended.
Super nice guy, and great service. Got my totally busted screen fixed in about an hour! Would highly recommend coming here if you need anything done on your phone.
John is the BEST. Its my second time in this store and he is knowledgable, accommodating and professional. Will recommend him without reserve.
Best customer service ever! Verizon Wireless sent them to me for a possible repair. The guy was nice enough to tell me how much the repair would cost. He allowed me to talk through the value of the repair verses waiting for the new Iphone 8 to come out and get a much cheaper Iphone 7. He could have just took my phone for repair but he was honest with me and let me make the decision!!
Couldnt be more pleased with the awesome service I received this evening. The young man that helped me was pleasant, knowledgeable and went beyond to help me. My husband had dropped his phone and the screen was an awful mess....he turned it in on insurance and received a new phone, but desperately needed the pictures off the old phone for insurance purposes. He stayed late and got all the pictures trsnsftrans for me. Would definitely recommend CPR Cell Phone Repair!
Went in recently & was pleasantly surprised! Super nice, friendly & respectful young man greeted me. The on/off button for my phone had fallen off. He repaired/patched my phone & wouldnt even charge me!! I get so tired of hearing thelowcountry is slow country -- because this duo got the task handled, pleasantly & fast!!! They will have my business again!!!
I had an iPhone screen replaced here And now the screen is so sensitive I cannot put it near my face. Ask all the questions you can before hand.
Quickly repaired my screen, and explained the reasoning for the price well.
Had an excellent time laughing with the young man behind the counter and he did an excellent job on Jr’s phoneYou made a 13 year old very happyThanks
So pay attention Beaufort! Got a cracked screen and want a place to get it fixed without using your deductible? This is fast while you wait fast! And friendly - close byWin Win
Honest on what they are able to do and very efficient.
These guys that work here are the best! They fixed my phone in less than an hour!
This place is great ! the tech guy and front desk rep, are super friendly and polite, they fixed my phone in 1 hr, they give warranty and military discount for some repairs, for sure i’m coming back
Very knowledgeable and efficient. They stayed in touch and got the job done pronto! Great to be able to rely on CPR Cell Phone Repair.
Just stopped in on way back to Georgia. Needed two devices repaired. John was very knowledgeable and helpful with repair solutions. Sry please and recommend to any of my family or friends who should visit
I had my Iphone 7 plus repaired and they did a great job, I was in and out in less than 40 minutes. Friendly, courteous staff. I highly recommend CPR
Quick, knowledgeable, and personable service! Would definitely go back again (but I hope I wont have to)!
The guys at cpr were terrific. Fixed my phone fast so minimal downtime for me. Great service with a nice smile.
CPR really saved life with the repair on my phone. The guys were really polite and worked diligently on my phone. They also finished in a fast time
Excellent repaired my screen less than two hours
They did an awesome job was in and out and they have good prices too
Nick was very friendly and explained every possibility regarding the problem my phone was experiencing. It was fixed within an hour and a half, and is working great now (new charger port). Thank you!
Very satisfied with the service I received.
I came In for a Diagnostic no my Ps4 Slim Console, Within 24 hrs I Had My Device Back with a recommendation for Repair on the Power supply. I was throughly Satisfied with the speed of this Repair facility! Definitely plan to refer Everyone to yall!
Amazing experience, his was done in hours. A phone which we gave up on months ago and just brought it to see if it was salvageable. Will definitely keep bringing any broken device here!
My son cracked his iphone 6 (again!) and we were about to give up on it until we called these guys. CPR Cell Phone Repair not only fixed the phone, they did it quickly and at a great price. They saved the day and made a 12 year old very happy! Thanks CPR Cell Phone Repair!
Excellent quick service was in and out and very happy with the outcome on the screen for my iPhone 6. Definitely the best place in Beaufort for technology repairs.
Fast, friendly, available, not expensive, the repair worked!!! What more could you want? Really, this was worth the 32.7 mile drive from Hilton Head.
I brought them my sons cellphone. The Iphone6 battery is dead (used them for only 2 years ) and a broken screen. They put a new battery and screen. It only took them 45 minutes to repair. I am a happy customer.
Really enjoyed my experience with the staff. Both gentlemen were friendly, experienced and helpful!
Professional, great service, very knowledgeable. Highly recommend.
Jon seemed quite skilled and knowledgeable regarding changing out my smartphone battery and also gave me some money-saving tips on cell usage with wifi!
I couldn’t have asked for a smoother transaction! I bought a used phone that had been nothing but trouble! They fixed it fast and I was smiling when I left! Thank you!!
Considering that I am in the customer service business myself I do not normally leave reviews because I am completely aware that in most businesss you cannot please everyone. In this particular situation I believe that my phone was not repaired properly and/or the correct screen was not being used that is supposed to be compatible.I was pleasant each visit into the store, the first time having my screen replaced on my IPhone 8 plus, as well as the second visit in which the screen quit working.This is my experience, I took it in and left the phone there per John; he said it would be done in 45 minutes or so, I leave and run some errands and come back in about an hour. He tells me the first screen didnt work so he had to try another. Ok, sure no problem I hangout for a bit and he completes it, good to go. Total cost: $225.00 ( a bit higher than some of the quotes locally around Bluffton but no biggie I wanted it done right). They were recommended to me by T-Mobile in Bluffton. I made sure to ask that these were apple parts and or compatible and at that price I wont have any issues. Super happy to hear a yes to that question.A month or two later I do the most recent update and I wake up the next morning to the finishing screen that says please click to finalize update however; the screen doesnt work. I cannot select anything on the screen and nothing I tried worked. I could see everything on the screen but could not select anything.I call in and they tell me there is no warranty on the screen and I let him know that it has worked up until the point that I did the update. He then proceeds to tell me that he did receive an email saying some of the screens they had received were not compatible with the most recent update and they quit working. (Ok, seriously?!). Still being the laid back person that I am I ask if they can at least just take a look at it to see if there is anything they can do, considering I paid over 200.00 for this screen. He tells me of course, bring it in. They looked at the phone and said that they should be receiving some new screens in about 2 weeks and to come back then. The owner/manager tells me to follow up and check in within the next two weeks. I asked if given the circumstances they would at least cover the part (which was bad when they put it on) and I would cover the labor of having to replace it again. Which, to be honest is more than FAIR.I call in about two weeks later and they tell me that they are willing to give me 20 dollars off the next screen and that is all they can do. Im sorry but 20 dollars off is a complete slap to the face! No thanks, I ended up having to go to Charleston to the Apple store and get a completely new phone (WHICH BY THE WAY WAS $165.00 BRAND NEW!!!! WITHOUT INSURANCE). The apple guys also told me that the digitizer was broken and there were multiple screws left loose on the old screen which would have eventually caused more damage. Needless to say, just go to apple if you have an iPhone!
They were friendly, explained the pricing, and did the work fast and efficiently
Great experience. Staff was professional. Little over the expected time of job completions but job was done well.
Awesome job at fixing my iPhone screen, and great customer service!! Highly recommend!
Very kind and helpful! Highly recommend.
I have used CPR are on two separate occasions so far and find them to be excellent at service, repair and customer care. I highly recommend them for all of your cell phone or tablet repair needs.
Service was great they had my phone fixed in less than 45 minutes. This is the place to go for phone repairs.
They cant even get a galaxy s8 plus glass. What a joke. You can get an oem one on ebay.
Had an issue with my charging wanting to pop out repetitively and not stay in. Just when I was contemplating buying a new phone I stopped by CPR. A small piece of metal was lodged under the port. I wouldve never known. Thanks CPR!
The staff were very helpful, courteous and knowledgeable. A 10/10 experience.
Service excellent, staff friendly and courteous. Computer working well.
These guys are very honest and know what theyre talking about