Don Jr. was an incredible salesman. He was personable, worked hard to meet my expectations in choosing a vehicle.We agreed on a reasonable price, and explained all the features in great detail. In my history of buying vehicles, I felt Don was not just looking/pushing a sale but created a relationship with a customer....thats the kind of service that keeps people coming back, and spreads by word of mouth.
The cost of the oil change was WAY less than every place else I contacted, in one case it was 1/2 the proce. The tech was quick and courteous and very nice. The service person was also very nice.
I was very well taken care of from Derek in the service department and Matt in the financial area.. I definitely will keep them as my favorite car dealer... I am very happy...
I had a great experience with Brad Snyder. I felt he was honest with me and was very helpful in answering my questions. We had a positive experience with him previously (when we were looking for a car but ended up buying it at another dealership), which is the reason I returned to talk with him when I was looking at the Rogue. He ensured that I knew the services provided by the dealership to make the car buying and car owning experience better.
I found the staff to be very friendly and informative for my first time using their services. I will most likely come back for my other car. Thank you again!
If i could give a zero I would. I have had to have my 2018 Kicks battery jumped 5 times now in a 2 month period and I have brought my car here now twice and they say that nothing is wrong REALLY.
Terence Is an excellent salesperson. He sold me my previous vehicle and I knew he would provide an excellent experience
Had a great experience with Brad and Don Sr. at Beaver County Nissan. They worked extra hard to get a deal that worked for me. I give them both 5 stars.
SAM CARBONE was the best salesman I ever had. He has called to check up on me and its only been a week.
I had dropped my car off in the first week of March. After waiting two months for a part(steering wheel buttons) to come in. I was unable to resolve this issue with the dealership. I reported my issue to Nissan Customer Affairs. NCA were able to assist & get the steering wheel buttons I was waiting in for over 2 months to arrive a few days later. After the shop installed the steering wheel buttons, they informed me that an additional part(clock spring) was also bad. When I dropped my car off for itβs original diagnosis I informed the shop that I believed the clock spring was bad. I was told this was wrong & to trust the technicians that only the steering wheel buttons were bad. I made my decision to have the buttons repaired, to wait two months, to have the shop tell me that the buttons & clock spring were bad. I did not trust the dealership when they told me both parts failed simultaneously. During this disagreement, I had to get the manager involved to resolve the disagreement. The manager agreed to repair the clock & not the buttons. After getting my vehicle back with the new clock spring & original buttons installed, my issue was resolved. The buttons were not an issue, which was in agreement to my initial thoughts when I dropped off my vehicle. The shop misdiagnosed my vehicle twice & tried to convince me to get unnecessary repairs. Iβve had my vehicle repaired here many times previous to this without issues. I am extremely disappointed in my experience this time. To further my disappointment, usually my vehicle is returned washed & the floor is vacuumed with disposable floor mats installed. None of these courtesies were extended to my this time.
It was an amazing experience with it being the first time buying a car. Ben Small was an awesome representative and was extremely helpful in the buying process. The whole staff was a joy to work with and I wish him and them well in the future.
Beaver county had the most Fronter trucks to choice from. Ben was nice and very prefessonal at first. Where he lacked was making notes from what I needed and putting it in writing. When he listened to what I need and why, you quote me a price per month, not how much the whole truck was. Ben quoted me a price of 880 per month. That was all I heard and decided that I couldnt afford that price. The the general manger took over and worked out that I put down 10,000 dollars, my payments would be around 400 dollars a month. My truck was wrecked in an accident and I was waiting for the insurance to pay for my truck. I would get 9,000 to put down with them and I would put in the extra 1,000 myself.Long story short, we did put 10,000 on a Fronter truck. My wife had to sign the paperwork and was in much pain from the accident. My focus was more on her than the paperwork. I didnt notice that the base pay listed was 37,000, not the listed price of 35,700. A different of 1,300. I saw this after I got home and was looking over the paper works. My wife, Shellie, called the dealership the next day and got into a arugement with the general manager, Will. I called Max, who was the financal manager and the one we sign the paper work with. He was told to charge 37,000 and wasnt aware of the price tag. He agree that we need to figure out why we were over charge and I request a meeting with the general manger, the sale person, and Max when I come in for running board that still needed to be put on the truck. No one has called me about this and still has been resolved.Very disappointed in how this matter being address.
Great service in finding a car suitable for a new driver. Thank you Beaver County Auto!
Friendly and informative staff as always. Very professional and timely.
I have been purchasing vehicles at this dealership for the last 11 years. John Hall is one of the best salesmen I have ever had to work with...he is not pushy, he tries to get you the lowest payment/price possible and gets you in the exact vehicle you want. And I will continue to use him for any of my future vehicle purchases.
So I brought my 2020 GT-R in today to have tires and alignment done. Derek was my service advisor. He was on point with everything I needed and the technician Chad stukins went above and beyond on servicing my GT-R. Im super happy. Thanks guys your awesome.
Derek Romanio was an expert in his duties. He made our experience so awesome.
It was a pleasure working with Don C Jr. He contacted me after hours and on a holiday to work the deal out. The buying process was 3 hours- he didnβt waste my time. I would definitely recommend him and the dealer!
The entire sales process was easy and honest. I worked with several dealers and I can say there were no games from Beaver County Nissan and our salesman Brad.
The dealership had my car fixed much quicker than expected. My car drives like brand new again! Very happy with the service I received
Fine service, the girl was very nice!
Everyone was so nice and helpful. Mike made signing ALL those papers fun and Sam took time to show me just what my new car can do.
Thank you Terrence, I love my new Rouge! Very nice dealership we have delbt with them a couple times now and they have been awesome!
Jeff Campbell was my sales associate and he went above and beyond from before I even arrived to the dealer to well after I left. He called ahead to get my file started and find out my needs. He provided me with an excellent option that was within my price range and ensured I had everything I needed and wanted. He really went above and beyond. The financing manager was also very helpful and the overall experience was better than I could have hoped! Thank you!! I love my new Nissan!
Excellent service as always!
If you are interested in purchasing a car/truck, the only place to be !!
Brought my car in for an Oil Change, Tire Rotation, and a recall.
I had Sam Carbone as my sales rep. He was top notch from the minute I met him. He not only made sure that I knew everything about the car before I pulled out of the lot, but he made sure the car was spotless, my Nissan connect was already enrolled and he called the insurance company first thing Monday morning to get things changed. You are very lucky to have him and Will Rodgers at your dealership. Great team, and will not hesitate to work with them again. It is nice to be treated with such courtesy and respect!
Everyone working there was very kind & helpful. Victoria & Sam especially went out of their way & worked diligently to get us into a 2020 Sentra. Don Sr. & Jr. were very nice & helpful as well. We will go back to this dealership the next time we are looking for a new or used car.
Phillip Clark Salesman very upfront and honest. Finance guy lied to me twice.
Took my car for inspection here. They said it passed but I need brakes ASAP (within a month or so) and it would be $800. I didnβt trust that price and took it to Mr Tire who quoted me for nearly half that and it turns out I donβt need brakes now anyways. Definitely do not trust them and get another opinion.
Great service and easy scheduling. Mike always takes care of us
Knowledgeable and courteous..across all departments. Nick Piecuch was incredibly helpful and patient every step of the way. Our familys third car purchased through him in the past year. Will be returning to him and this dealership for that next one!
Nice staff. Great coffee!Wonderful as always. Provided me with courtesy ride to and from home while a camera upgrade was provided for my vehicle. Staff is always exceptionally helpful, friendly and courteous!Thank you!
Everyone was really kind and helpful! I was able to have a great experience and leave with a beautiful car. Jerome and Scott are super great to work withβ I highly recommend both of their service, as well as literally everyone there. This was the best experience my family and I had at a car dealership EVER. Thank you all so much!!!! A special thanks to Don, the sales manager, for the awesome deals and really great service. Not to mention, they have a nice waiting area with a super awesome cocoa/latte machine (with Starbucks coffee). Thank you all again!!!!
We got a great vehicle at a great price. Sometimes things feel a little shifty because the sales people arenβt always sure of what their saying. But the service department is incredible. Overall, we were satisfied with our experience, but have yet to find a sales person we enjoy working with.
Had an excellent experience. Dealt with Jeff Campbell as my salesperson. Personal and professional personality (shares enough while remaining professional if that means something). Down to earth guy yet can get along with anybody. No pressure tactics, along with the finance manager, they worked miracles on my behalf. I had an overall excellent and efficient time.
Great people to work with. Ben Small was our sales guy and did a fantastic job for us
Super friendly employees, clean and comfortable, and fast service!
It was my first car buying experience and Drew definitely knew his stuff when covering the Altima. Gave us a tour of both the dodge and Nissan lots and showed us each other the trims on the Altima. I went with the SR because it had all my features I wanted. The when negotiating the process was not in any way pressuring it was over all good experience. I highly recommend visiting their dealership!If you plan on giving them a visit, let them know you seen this review and ask for Drew Latsko I promise you will have a good experience!*DISCLAIMER*In no way shape or form was the review influenced its all based on personal experience!
This is hands down the best dealership I have ever dealt with in purchasing my 2017 Jeep Wrangler Unlimited. I made an internet inquiry and Don the general manager called me and greeted me and we talked about my concerns and he answered every question I had. I then went to the dealership and worked with Devin who was more than knowledgeable and answered every question and concern I had and put me in the right Jeep. I had been dealing with a popular Ellwood City dealer for years and they couldnβt put the deal I needed together but these guys a Beaver County did an awesome job and Iβm now enjoying my Jeep. Thanks again guys highly recommended and canβt wait to deal with again.
First class all around. From the moment we walked in the door to the moment we drove off the lot in our new Nissan, everyone was professional and courteous. Truly the best car buying experience weβve ever had!
They worked with us to get our dream car! My husbands credit wasnt perfect but they worked their magic to get him exactly what he wanted at a great price point. Friendly and polite. Overall, great service. We will definitely keep them in mind for future purchases.
My experience at Beaver County Nissan was amazing!! Iβve had a hard time getting approved and they hooked me up! This process was very easy and everybody there that I greeted was so friendly. The salesman Taymer Graham was super friendly and awesome, he was so patient and kind as well. He made the process for me so easy, he took good care of anything I needed help with. 10/10 recommend go to Beaver County Nissan to get an awesome deal!!!
Johnny Hall was such a great help in making my decision to lease my new Nissan Kicks. We test drove other vehicles, but there was never any pressure. He was very patient with me. Thanks again John.
Great experience with the sales manager, the salesman and the quick and efficient financial lady.Highly recommended. A+++
My experience at BC Nissan was amazing!I lost contact with Brad at the time of my last lease but found him again at Beaver County Nissan a couple of months ago(yay)! His patience and determination to assure his customers satisfaction is the reason I will never stray again.The entire staff is very friendly and accommodating.Best in the valley. I wish I could say this of more businesses Iβve dealt with
My previous vehicle was totaled they went out of their way to get us in another vehicle within a day of me calling them. The kept it as stress free as possible I would highly recommend them to anyone looking for a vehicle. Excellent customer service, very professional, highly communicative, quick responses with call backs.
Quick and easy to schedule; they communicate with you as you wait; alert you when finished; very detailed and customer friendly. Love this place and love my 3 NIssan purchases from here.
Fixed automatic rear passenger window
Had a bad experience with this dealership. I dont think they realized I knew as much as I did in purchasing vehicles. After hounding me to lease after telling them I wasnt interested in leasing....they finally came back with a payment...$60 higher per month than should have been using their own numbers...I asked to be explained how they came up with that price...and got told the sales manager would contact me the next morning ( which he didnt )...the only way I could get the numbers to add up to what he gave me was to take all rebates off that Nissan was giving off & get charged full MSRP & give the lowest trade in possible for my trade in ( according to kbb )...which the whole thing seemed either very shady...or did it by accident & is incompetent...either way...didnt exactly give me much opportunity to find out by speaking with me so I wouldnt recommend this dealership at all if you want honesty
Nice operation. Great employees.
Excellent service from all who were involved with the sale of my 2019 Nissan Rogue. Very impressive! FANTASTIC salesman Rick Cianfaglione. In all the years I have been buying/leasing I have never had a sale that went so quickly and smoothly.
Did everything they could to make my truck buying experience personal during the covid-19 pandemic. Very responsive over the phone, very accommodating.
Don was a great salesman and got us a phenomenal deal after the original plan didnt go the way we liked. We couldnt be happier with the new Titan we acquired.
Ben Small was are salesman and he was terrific he really worked with us to give us the best deal....thanks for all your help we love the Rogue. Will definitely recommend Beaver County Nissan to others.
My service advisor ( forgot her name ) was outstanding !! Actually she ranks up in the top, say 3 or 4 that Ive had lifetime. Thats a lot of visits over the years too !! LOL Very friendly, knowledgeable, did her normal trying to offer addtl services, but in a way that came across so much better than others Ive had in the past. She took a genuine interest in my situation and I was extremely pleased with my visit last Saturday,,, 1-25-20
We came to them with a challenge and they worked hard to get us into a vehicle, Rick C was very pleasant and never once made me feel bad for having less then perfect credit! I would highly recommend him to anyone looking to purchase a vehicle!! They got me approved and into a Nissan Sentra that I love!!
Took my car in to get it checked out. Service was excellent and courteous. Chad and Mike did a great job with my car and kept me in the loop on everything that was going on with my car.
My car had a recall. I was in and out in les than 1 hour.Great coffee bar!Free car wash.Thanks
We had a good experience with the dealership. Our salesman was still learning but gave us great service. I just dont enjoy the barter process for pricing. But...we did end up with a payment around what we were looking to lease for.
They got me a next day appointment when I needed some work on my car, it was done fast and it cost less than I had been anticipating. Mike, the service manager, was great to work with. Will definitely use them again.
No electric car mechanics at any of the Nissan dealerships in Youngstown, so I had to head south to Beaver to get my Leaf repaired. Luckily, this is probably the best dealership Iβve ever visited. Courteous, quick and professional, Iβd recommend them to everyone.
My car went in for an inspection at Beaver County Nissan. Mike was my service advisor and was super nice and fun. He had my car finished in no time! Cozy waiting room too!
Everybody was extremely helpful. Went above and beyond for me to help me get a vehicle I needed
Iβm very happy my experience at Nissan everyone was so nice. Bob Willard was the greatest salesman so professional. I would recommend anyone that wants a great car to go there.
Got my oil changed and everything checked out in a timely manner. He answered all of the questions that I had. And also looked up other services that I was interested in. Good job!
Took my car for state inspection and admissions. I was able to drop off the night before and they did it first thing in the morning. They sent me a detailed email with recommendations for my car. I called Mike with the Nissian service side and he walked me through the whole thing and explained each recommended item. He was not pushy about me getting the additional services which was AMAZING! Most places are very pushy. They got everything completed extremely fast and it was done when I got off of work. They even offered to drive my car home and drop it off which was great. I will definitely go back there for additional services and I would recommend them to anyone.
Every one was helpful and courteous. Did not have to wait very long for service to be done.
Go and see Don Colucci Jr to get your next car. He was very helpful and very professional. You never see younger people these days with the communication and people skills that he has. I will recommend him to anyone!
Ben was great, everyone was friendly and helpful. They helped me out of a bad situation and into something that worked better for me.
Sam made our experience awesome and enjoyed the process and treatment and why we continue to buy from Beaver Nissan
I was in the market to lease a new car. It was my first car buying experience and it could not have gone any better. I got the car that I wanted at the price I wanted. The staff was incredibly helpful.
Excellent service and I couldnt be more happy with my new car! Very friendly staff, knowledgeable salesman, and I was pleased that they focused on my needs rather than just making the sale. They worked hard to meet my needs and I have nothing but great things to say about my experience. I will definitely be going back for years to come.
They were extremely welcoming from the moment that I arrived. Mike kept me well informed the entire time that I was there!Extremely clean and well kept dealership!
Their service is great, employees are always courteous and itβs conveniently located for me. However, theyβve raised their prices significantly for the package that I purchase (3 oil changes and tire rotations went from a prepaid price of $99 to $155; which is for the synthetic- what they claim I need). A price increase like that forces me to price-check their competitors. Had they not raised the price over 50%, I never would have even considered shopping my service. Ownership GREED is not a good thing to portray in the community which you serve!!!!
I very recently leased a 2017 Nissan Rogue Sport from these guys and I couldnt be happier. My intention was to finance my previous lease but when Chad explained to me the benefits of leasing, I couldnt say no. I was very weary at first which caused me to be at the dealership 3 days in a row because I couldnt make up my mind on what to do. Chad and the rest of the guys were very understanding, helpful and just straight up cool about everything. I never felt pressured to make a purchase, instead I felt comfortable knowing they would lead me in the right direction. I will, without a doubt, be going back for more when my lease is up and I will refer anybody whos looking for a car to go see Chad Parker!!
I dont even feel like this business deserves 1 star, but I had to give it to write my review. I went to this dealership on 4/4/19 with a vehicle in mind since I viewed it online, which was listed at $5,998. I test drove this vehicle and liked it, so we went inside to look at my options. I was informed that the price of the vehicle was $10,000+. This was a $4,000 increase because they claim the website is allowed to have pricing errors. They wasted my time, played games, treated me poorly, and spoke negatively about me in front of my boyfriend. I am shocked that a dealership would hire such a rude sales manager. After leaving, I found that the dealership put someone elses personal information in with my paperwork. This included their name, address, social security, and other information. If you are looking for a good dealership, I dont think Beaver County Nissan is where you should go. If youd like to be disrespected, lied to, treated poorly, and potentially have your personal information given to someone else, then by all means, go here. I will not recommend this dealership to anyone.
I had a great experience BCN. I was convinced I had a transmission problem but their Diagnostics showed a different problem that saved me thousands of dollars. Mike P. and the rest of the team kept me informed of progress and options. I will go there again whenever my car needs anything.
Very nice experience with all associates and gave us a good deal
Beaver county Nissan is amazing. They went above and beyond to meet my expectations. Im not good at decision making and change and they sure were very patient to bring out the same car of every color. Thank you for the great Experience.
Victoria was the best. No pressure, very descriptive about the vehicle. Got me the best rate possible. Made sure i had a good experience. Thanked me. I would definitely recommend
Very polite and help full. Issues resolved. Great service and was kept informed
I mean nice people and all but they wouldnβt sell me a Datsun.
They were very professional in their presentation and made my experience with Beaver County Nissan very enjoyable. I highly recommend Don Carlucci and his team for your next car.
Beaver County Nissan is the best car dealership Iβve ever been too! Everyone working was very kind, patient and attentive. Scott Nail Jr. was a great salesman and recommend him to anyone looking for a vehicle in the future!!!
Don Jr did a suburb job for us!!!
My entry to service area was receptive and informative. Guided me through what to expect and what was available in waiting area. I would have scored 5/5 except the one thing asked for (vacuuming interior) was not performed. They did wash exterior which I said did not have to happen since it was raining, so nice but again what was asked for did not occur.Service person 5/5 for explaining numbers and upcoming vehicle needs.Thank you.
Purchased a 2018 Nissan rogueonce I got in there there was very little wiggle room to negotiate and I think their website made it look like there was a room and there really wasnt so I think they need to fix that just saying this is the last price
Tried to get them to dealer trade for a truck, after 2 weeks and no returned calls, i called the dealer in Virginia and they told me no one from b.c. Nissan ever inquired about the truck after b.c. Nissan told me they had! I drove to Virginia and bought the truck before the incentives ran out, no thanks to BEAVER COUNTY NISSAN !
The service team were very polite. They. Kept me informed of everything that needed doing . The service was done in a timely manner
We were at service. Derek was very friendly and knowledgeable. Will definetly go backL
The service department was fast to evaluate my truck and communicated via multiple methods and had my truck ready for pick up the very next day! Cant recommend them enough!
All around great experience, Deven was my salesman and he paid attention to what I was looking for . Based on what I was financially approved for Deven brougjt a vehicle to show me, It wasnt what I wanted, so then he brought out a second vehicle based on what my needs where and that was that.So no pressure, and genuinely devoted in trying to get me into what I wanted .Very happy, I was at 3 other dealers before Beaver County Auto and they obviously failed .Thank You !
Very good leased a new rouge..will and Devon top notch
Very honest people an u get rgjt to n the point an always om time no waiting around. Very great hospitality n nice to tlk w ..
Beaver County Nissan has to be the best place to buy a car in the business. Don Colucci and Sam Carbone took there time to find the best fit for me. They will always have my business along with my recommendation.
Fantastic experience there. Everyone was very helpful and got my car done very quickly. Thanks