Best service I’ve ever had at a dealership. I went in to have my ERAD and rear differential replaced. Communication was superb, extremely professional and friendly. I went in feeling completely overwhelmed and even before my car was finished I felt completely taken care of and was able to relax. My car was completed ahead of schedule and the loaner was great. It was nice to not have a barebones loaner vehicle. They have certainly gained a loyal customer. Thanks again Chad for a great experience.

Thomas David in the service department is like a breath of fresh air. Every interaction I have had with him since buying our vehicle from Herzog-Meier Volvo has been positive and enjoyable. He is knowledgable, patient, considerate, and just a good human being.

My daughter first experience of purchasing a Volvo XC40 at this location was great! Doug Galloway went above and beyond to take a great care of her. He did not pressure her at all and let my daughter came to the conclusion herself. Overall, She is pleased with her new car. Please ask for Mr. Galloway to show you around! You won’t be disappointed.

I just took our Volvo XC-60 T-8 in for its first servicing and was assisted by Thomas David. From start to finish Mr. David had incredible attention to detail, communicated with us frequently, and really made my wife and me feel taken care of. Weve had our Mazda serviced at Herzog Meier for years, but we live in the NW hills of Portland, less than a mile from Jim Fisher Volvo. I thought how convenient can that be; but after some contact with the dealership it became clear wed be continuing to head out to Beaverton to get the best service in town. I just wanted to convey how much my wife and I appreciate the outstanding service. Thank you!- Jordan

Gotta say, though I ultimately didn’t find my unicorn used vehicle at this dealership, I had contacted them and was helped by Stephanie when I *thought* they had one for sale (turned out to be a slightly different model than what I needed). In any case, Stephanie kept in contact with me for several weeks, totally on the lookout for my unicorn car. If it had turned up on their lot (would have been a trade-in), I would absolutely have been pleased to work with her. She is friendly, funny, communicative, and obviously cares about her customers. If you go to this dealership, look for Stephanie. I’ll definitely recommend this dealership because of her!

Stephanie T. was awesome. She answered all of my questions quickly and in great detail. Always cheerful and didnt mind all of my follow-up questions. I could tell she puts the customer first, looking to match them up with the car of their dreams.

I bought my Volvo XC40 Recharge from Herzog-Meier back in May after ordering the car online from Volvo the previous October. Throughout the build process and shipping, right up to the delivery, the staff at Herzog-Meier was excellent in terms of communication and service. When I received my car, Thomas David the service representative took the time and care to explain the ins-and-outs of the all-electric vehicle. As this is a first-generation model for Volvo, there were a few inevitable glitches. Thomas was always available and helpful in correcting any and all problems that arose. I would definitely recommend Herzog-Meier to anyone looking for a dealer with superior customer care.

This is the second time we have purchased from Herzog. Great experience!!!! Keith and Stephanie are a wonderful team...Everyone we dealt with was awesome! Highly recommend.

Thomas was outstanding and took care of everything related to our appointment. Thank you!

Thomas went above and beyond to help me deal with a very stressful and inconvenient flat tire situation. I was surprised how fast he was able to get me in, find me a loaner, and get the problem fixed. I was blown away by the effort and help with what was a really annoying situation in the middle of a busy work week. Thank you!!

A few months ago I purchased a new Volvo, which was my first purchase with Herzog-Meier Volvo. Doug Galloway and the rest of team who work there were wonderful! Doug was great to work with! He was extremely patient and kind, walking me through a few different options as I was a bit indecisive in which car I wanted. After test driving new and certified pre-owned models, I was able to make a choice I felt confident in. Overall, I had a great car buying experience!

Doug Galloway at Herzog-Meier Volvo has been selling Volvos since 1977 and was an absolute gem to work with! We werent planning on purchasing the day we went to test drive but were so impressed with the XC60 that we just couldnt pass up the opportunity. Doug knew I had to get to that conclusion on my own and did not pressure us at all. The purchasing process in terms of paperwork was easy and much faster than any other car buying experienced Ive had. Brandy explained everything very clearly! Thomas walked us through all of the features of the car once we bought it. He, along with everyone else we talked to, was super friendly and easy-going. It was an extremely pleasant car-buying experience! And boy do we love the new car!!

First time dealing with Chad in servicing for our Volvo XC60. He was awesome! Super friendly, kept me posted on work being done and costs. Appreciate his positive and helpful attitude!!

I want to thank Stephanie for helping me make getting my wife a new car for our anniversary a special and a one of a kind event. She lined up several cars we discussed with bows, found a florist to deliver several bouquets of flowers, and had a complete staff to greet my wife and kids and allow her to pick the car of her childhood dreams....they made arrangement for my kids and I to let the staff explain each vehicle options and let her decide on her dream car without any pressureI need to add... I had called several dealerships to make this experience a reality and they ALL said no that it couldnt be done......except for Stephanie. I know for a fact that the culture and professionalism of Herzo g-Meier Volvo is far and above better than any other Volvo dealership in just my one experience....I am so grateful and thankful for everyone at Herzog-Meier Volvo to help make this car buying purchase a forever memory in our family, but most of all....Thank you Stephanie

We didnt end up purchasing, but our experience was excellence. We made a reservation to test drive online. Upon arrival the car was ready to take out. A Volvo rep met us, answered our questions, and then handed us the keys to take out and explore on our own. Once we returned, they answered a few more questions and then put the ball in our park to follow-up. We loved the zero pressure experience, knowledgeable folks on hand, and trust to test drive without someone in the car selling it to us. Highly recommended.

Ask for Keith, he will not pressure you and has all the knowledge you could ever want about these beautiful cars. My only disappointment with my Volvo is that I didn’t get to buy it from Keith with Stephanie’s help at Herzog-Meier Volvo

Didnt buy a Volvo but I must say that Stephanie Tichenor is one of the best salespersons that I have ever encounter. She has great product knowledge and is willing to answer any question that you might have. Also did the right amount of keeping in touch, not too much to seem overbearing and not too little to make you think she doesnt care. In a way I kind of feel bad for not buying the vehicle as she was making the experience a pleasure.If all of the salespeople at this dealership are as good as Stephanie and this dealership is as good as her then I would have total confidence in buying from them!

Had some work done on our Volvo. They were great to work with. Priced fairly, got an appointment right away. Everyone we worked with was super nice. Really a great experience after such a terrible one with Portland Volvo. Thanks!!

I visited a couple Volvo dealerships and did not receive the same genuine attention and care. Stephanie and Kris went above and beyond to make sure I got the best deal on the exact car I wanted. Stephanie made sure I knew about the USAA promo going on, which I was not told about by anyone else, and Kris helped get the car to the dealership in time for me to receive the additional incentive from Volvo that ended the day after I got the car. They really made me feel taken care of!

I ended up buying something else, but was impressed with the professionalism of Stephanie Tichoner, who reached out to me about a Volvo I was interested in. She was polite, enthusiastic, and helpful but never pushy. I will definitely look at H-M next time I need to purchase a car.

I got my windshield replaced there. When I dropped off the car they had me sign an estimate for 415, when I picked it up it was $1828.89. When I made the appointment I was told that they do windshields all the time. And they will ensure the calibration for the heads up display and sensors are working. The thing they didnt mention is that they dont work with insurance. Even when I got there they didnt mention it having me sign a lesser amount knowing I would have to pay the full amount. I paid the full amount and am now having to get reimbursement. Someone there said they left a message but no one ever spoke to me directly and certainly could have SAID SOMETHING WHEN I GOT THERE. When I picked up the car there was and still is grease finger prints on the suede headliner, there was mud in the drivers door along the metal and floor and a greasy hand print on the hood. There was silicone rubber from removal or installation of the windshield inside of the car in the console and the area of the heads up display. This is clearly not a luxury car experience. They could take lessons from Ron Tonkin Acura about what luxury car experience es should look like. I get ten times the service on my 2006 acura than I got here. BEWARE OF DEALERSHIPS THAT DO NOT DISCLOSE DETAILS LIKE THAT. Unbelievable. I love the car, but wont be doing business there again.

It was a pleasure working with Stephanie. I really appreciated her transparency and responsiveness! I would definitely recommend Herzog-Meier Volvo.

Great purchasing experience with Nathan. Would recommend highly.

Stephanie,Working with Nathan at Herzog-Meier was probably the best car buying transaction I’ve ever had. He was very knowledgeable, pleasant, and at no time did I feel any high pressure to buy throughout the entire session. I love the car and will be telling everybody about the great experience buying a car at Herzog-Meier.Thanks,Greg Friesen

I received a notice of a recall on my Volvo and scheduled an appointment to have it fixed - as the notice advised. I scheduled about 2 weeks in advance only to be told when I arrived for the appointment that they did not have the parts to fix the recall issue. Apparently they were only sent a limited number of parts and ran out almost immediately - weeks before my appointment.No one bothered to contact me to let me know this. I had to take time off of work and coordinate transportation to and from with friends. I understand things like this occur, but it is the most basic courtesy to let me know you cant do the work I had scheduled to be done. I would have happily waited until you could, but you either dont have your act together or you lack respect for your customers to not inform them on things like this.

We had an excellent experience purchasing our new Volvo from Herzog Meier. Douglas Galloway was a true professional and treated us like family. His no-pressure approach was refreshing and, along with the rest of the team there, the short time it took to find, drive and work out a deal on our new car was not just productive but enjoyable. I’d highly recommend paying a visit if you’re in the market for a car.

Just traded in our old lease for a new XC90 hybrid. Doug Galloway was again amazing and went above and beyond! So helpful, the whole experience went smoothly and super efficient!

Fantastic service from Sarah and Benjamin in the Service department! After buying a used Volvo from a local BMW dealer, a botched pre-purchase oil change could have been catastrophic. Sarah was quick to get me in to get it looked at and Herzog-Meiers service department got it resolved quickly. Thanks!

On a road trip from Colorado we faced an issue with our car near Eugene (OR). After the repair the wind shield wiper did not work as it should. At courtesy Herzog-Meier Volvo in Portland took care of the issue in five minutes. Thank you to Volvo and assistant service manager Corey Morgan for solving this issue so quickly so that we could continue enjoying Oregon and our road trip.

Stephanie Tichenor is hands down amazing! Her communication was constant, helpful, thorough and she was not high pressure and yet she continually reached out and spent hours communicating options for us and just helpful information. She ALWAYS followed up,. I have never had that kind of communication from any business. She is exemplary. Herzog-Meier is very lucky to have her on their team!

Steven and Enrique were both amazing! Didn’t try to push me into getting something I didn’t want. I knew exactly what I wanted, they explained everything to me thoroughly. Pretty quick process too! 🙌🏼

This, hands down, was the best car buying experience Ive ever had. I did most of my communication about buying and trading in via text. From Stephanie, Nathan, Thomas to Enrique everything went smoothly. No pressure, sales tricks or switcheroos. I will most definitely be back in a few years to buy another volvo. Gracias.

Very refreshing to walk into a dealership and not feel pressured into buying. We test drove a car and the sales person was super friendly and knowledgeable - when I decide to buy a Volvo, Im going there!Great experience 😁.

We were in the market for a luxury SUV considering Audi, Mercedes, BMW and Volvo. The features that are in our new 2018 Volvo XC90 surpass those offered in the German Big 3 dollar for dollar. Volvo is a better choice for value, quality and and design. Doug Galloway made the buying process simple, professional and FAST. His YEARS of Volvo experience made this purchase enjoyable!Ask for Doug when you visit HM Volvo! This XC90 is LOADED with technology and their delivery specialist Robert Yray will guide you though ALL of the XC90 systems to allow you to enjoy your new Volvo WITHOUT intimidation. Thanks Doug and Robert !

Friendly, helpful sales staff. Low pressure.

Very friendly staff! Stephanie really listened to what I was looking for and made sure to show me vehicles that met my criteria.If in the future I am needing an additional vehicle I will be giving them a call!

I just had a very disappointing experience trying to purchase a new Volvo XC90 hybrid I would recommend you take your business elsewhere when ordering a new Volvo from the factory…pick a dealership where long time Loyal Volvo customer wishes are the priority rather than the dealership’s profit margins

I love the selection of quality cars at Herzog-Meier. After I inquired about a Volvo, Stephanie contacted me via email to set up an appointment. She was very attentive and understood exactly what I was looking for! Thank you Stephanie!

Nathan is an asset with this Volvo dealership. From the very beginning, we had an amazing experience. Nathan very patiently answered all our questions, tried to understand all our requirements with utmost sincerity and shared a candid opinion in terms of vehicle best suited for our needs. He was very responsive and really went out of the way to help us get a vehicle we really wanted. Although ultimately we ended up buying a BMW, Volvo XC 90 was a serious contender and Nathan had a key role to play in that. We were some what disappointed to not go with Volvo XC 90 as we really liked the vehicle and wanted to do business with Nathan but others at Volvo dealership were very rigid to yield some ground and offer us something that we believed was a reasonable ask. Anyways, Nathan please keep up the way you engage with customers. It was truly a delight. We hope that Volvo turns out to be our next vehicle.

Stephanie and Nathan were amazing and so helpful! It was a pleasure to work with them

I didn’t end up purchasing a Volvo at all but still felt compelled to review Herzog Meier Volvo regarding Stephanie. She was great to work with, trying to find solutions for me and options on vehicles she had available. She wasn’t pushy and truly felt like she genuinely was there to help me and get me into exactly what I wanted and needed. Thanks Stephanie, you put a great first impression on Herzog Volvo for me and will certainly reach back out if I need a Volvo.

Recent 20,000 mile service on our 2018 was exemplary! Our loaner was a gorgeous 2020 Volvo XC60, nice, but we prefer the luxury and comfort of the XC90. The service was thorough, speedy and with great attention to detail. Thanks to my Service Advisor, Josh, for coordinating the visit. We really appreciate Herzog Meier Volvo for making us feel like a part of their family! Thanks to Stephanie for her warm greeting!

We bought our first Volvo!!!...a denim blue with maroon brown leather XC60 last week at Herzog Meier Volvo and so far, soooo Love it!!! I cant believe all the amazing digital technology included in this vehicle...beside being chic, its super cool! Our sales person, Tahnee Meckoll, was excellent to work with. No pressure, but 100% helpful in what was a big decision for me & my husband. Thank you Tahnee for your patience, knowledge and good deal on price. Excited to be part of your Volvo family...YaY!

My wife and I decided we really wanted a Volvo XC40 or XC60. The challenge was that we live in Spokane, WA. While visiting Oregon, we contacted Herzog-Meier for a test drive. Nathan Alvarez was of great assistance. He had cars ready for us to drive, answered all our questions and did not pressure us in any way. My wife and I spend the next month deciding which model and features we wanted. Nathan and Stephanie Tichenor worked with us remotely to keep us informed of the models they had available and those coming in. They were always very prompt returning emails, phone calls and text messages. We had also reached out to the Volvo dealers in Seattle and Tacoma as they are a little closer to our home. However, Nathan and Stephanie were more professional and offered a far better price than the other dealers we contacted. They made it easy to choose Herzog-Meier Volvo!

We purchased a new XC60 Inscription T5 from Herzog-Meier Volvo. We primarily worked with Stephanie via text and e-mail. Her response time was immediate. She was able to answer all our questions and provide the information we needed to make our decision, not to mention she is very pleasant and knowledgeable. She made the buying experience enjoyable.

I recently bought the car of my dreams! Keith and Kris were absolutely amazing to work with! They went to bat for me and made sure that I would get the best interest rate and deal that would work great for my future. No dealership has EVER done that for me!It was hands down the best experience I have had buying a car! THEY ARE AMAZING! YOU CAN TRUST THAT THEY ACTUALLY CARE!!Thanks again Keith and Kris and Enrique and everyone who was a part of the process!

Excellent Experience working with Mr. Sandman. He was very patient and professional in finding the perfect used car for my daughter. Many thanks.

I will be the first to admit that I initially was not looking to buy a car in 2021, let alone a car from a dealership 18 hours away from home. I wanted to do OSD on a Volvo but COVID-19 has tabled most of that idea for the foreseeable future.But by chance I was browsing the Volvo site, and found that Herzog-Meier had the 2020 V60 CC I was interested in with low miles. Turns out, it was a loaner car, and the price offered I simply could not pass up.I corresponded with Stephanie over the course of about 2-3 weeks, ended up committing to buying the car, and flew up to Portland + picked up the car in the same weekend. Keith picked me up from the hotel, and could not have been any more friendly or knowledgeable about Volvo and their recent brand history (which is a huge plus for any car salesperson in my opinion). Thomas did a great job going over features of the car, and the entire experience was beyond expectations.The cherry on top? Turns out they use a titling company to complete out of state California registration, which will save me an unnecessary trip to the DMV.I highly recommend you talk with the staff at H-M if you are interested in a new or used Volvo. Just the communication alone was worth the inquiry alone.When I am ready to actually buy a new car for European Delivery, you can be sure Ill be back! Thanks guys!

Thank you to Steven and Stephanie for your help! I just bought my first car here and had a very good experience. Stephanie was helpful to communicate with and set up a test drive for me, and negotiated a fair price. They let me have a mobile mechanic from Wrench do a pre-purchase inspection, which Im very glad I did, because I found some minor maintenance things that needed to be repaired. Steven got me set up to get repairs taken care of at HM Motorsports right next door. He bent over backwards to make this purchase doable for me, and is just a wonderful person to work with! The paperwork was quick and I got to take my car home right away. Im hoping this will be a reliable car for me and my pup for years to come!

When I am on a budget I let the service rep know. They always suggest the best and most important things to address now and what can be done next time. They always have my best interest with Respect and courtesy. Its good to have faith and know you are at the best place where they know everything about your vehicle. Accurate diagnosis and repairs that are needed. I have had a Volvo since 1995 and my youngest daughter drives a Volvo. Knowing my daughter is in a good vehicle that is safe means everything

We had the pleasure to work with Stephanie, Enrique and Keith. They are great team. We are lucky to work with such sales team thats honest and has deep knowledge of the car. They also have the patience to ensure customer has full understanding of all capabilities. Their dedication and experience completely surpasses other dealers. Highly recommended.

My Wife and I cant thank everyone here more! Keith was our salesman, but to call him that is wrong, he was a consultant, friend and overall expert. We really enjoyed the whole experience. Obviously Volvo makes great cars, but we really feel like we joined a family that is going to take care of us. Thank you so much for your help and we look forward to coming back!

Excellent support from internet sales contact Stephanie Tichenor and sales Keith Mozejko . They really guided us through the Volvo experience as new Volvo potential customers. Keiths open communication style and information sharing on value of Volvo and feature explanation really helped seal the deal for our XC90 purchase. Follow up with Thomas on customer car handoff added to the whole experience. Extra thanks to Keith for helping with our request for photo op with red bow : - ) These little efforts really make the day. We look forward to our ongoing Volvo relationship with Herzog-Meier.

Ive communicated with these guys to check out the XC40. Stephanie was quick and helpful over email, the dealership is a pleasure to be at. They honored my appointment time (I came on my lunch break so waiting was not an option for me). Steven was very helpful explaining the procedures, options, nuances and observations to set the expectations. He was informative and unobtrusive. Its been a pleasure to take a test drive with him chatting about the vehicle and everything I wanted to know about the vehicle, service, options etc.

My sales agent Thomas was very helpful. He was fast in response . I would recommend home to anyone.

We purchased our first Volvo from HM, previously we purchased BMW’s. The experience was significantly better with HM and it centered around the customer service. Nathan is so knowledgeable, customer focused and genuine. He clearly is an asset for the company. Monty S.

Great experience with Stephanie and the entire team at Herzog-Meier Meier Volvo. All of my questions big and small were answered quickly and completely during the buying process. I’ve never given a hug to a salesperson before but Stephanie got two! Super painless and I’m so excited to be in our new car. Thank you to everyone on the team. Really exceptional service.

Nathan, Thomas, and Enrique were amazing! They gave us the best experience and made buying our Volvo a breeze. Nathan was an excellent “salesman” and we never felt pressured to buy. He went above and beyond to give us all the info we needed to make an informed decision. Thomas walked us through all the bells and whistles and was so patient while I tried to learn all the new gizmos. Enrique was the nicest finance rep I’ve ever encountered in a car dealership. Just an all around great team and experience. Made us feel like family. I am a customer for life! P.S. For anyone afraid to go buy a car during this pandemic....don’t be. They have taken all the precautions, wore masks and had all the hand sanitizer you could ask for. They keep their distance and still provide the best customer service!! ❤️

Steven Arviso was super! He has a true love of Volvo’s both the old school cars and the newest editions on the floor.He has an easy way about him and totally took the stress of buying a car away.

My girlfriend and I had a wonderful experience at Herzog-Meier Volvo. Doug Galloway, Thomas David and the rest of the staff were such a pleasure to work with and made the whole car buying experience far less stressful than it usually is.We arrived early Saturday morning at the dealership early to take a look around and test drive some cars. Doug was spotted us and greeted us very promptly. We had been searching for an AWD car, and after test driving a few cars on the lot and comparing it to other vehicles that we had test driven previously, we decided on a 2021 XC40. Doug was great to work with when crunching the numbers, he made sure we were able to get all the available incentives and arrived at a price that we felt happy with.We did all the paperwork that day and then Thomas mentioned that the car needed to be flashed and given all the software updates. We returned this afternoon to take delivery and Thomas walked us through all the new features and tech on the car, along with answering all the questions that we had. It was such a great car buying experience.The team at Herzog-Meier Volvo is top notch!

Keith made the entire process of buying my car an extremely positive experience. From the minute I walked in the door to the time I picked up my car I felt like I was part of the Volvo family. No pressure, no gimmicks, he just focused on finding me the right car and making sure the process was smooth. Keith was wonderful to work with! Additionally, their facility is lovely and all of the other individuals I worked with were equally invested in making this a fun, easy experience. Thank you!

Communication throughout my repair process was impeccable. The service team diagnosed and resolved an issue with a noise in my car that had been happening for almost two years. Note: other Volvo dealerships failed to fix the issue. Everyone who helped me was kind, thorough, and compassionate. My loaner was great to drive in the meantime. Most importantly, I received my car with the noise gone! Thank you SO MUCH!

I inquired about a used vehicle on their lot and the customer service representative, Stephanie, was incredibly responsive, yet did not pressure or hound me. While I ended up purchasing a new Volvo from the dealer in my local area, she continued to assist me with some questions that I had about accessories and so forth, This dealership has been far more pleasant to deal with than the dealership that I actually purchased the vehicle from and as a result, I am more likely to purchase from them some time in the future.

Increadibly low pressure experience. All our questions were answered online before coming in to test drive. The team was responsive to our needs and interests. Matter of fact financing and trade value information with a real effort to make the transaction work for us. When it was clear we were too far away to close the deal we were given an empathetic response that made us feel good about the time and effort spent. When ready we will be back.

Awesome service! Enrique helped us find the perfect car. He was very knowledgeable and not pushy at all. Best car buying experience Ive ever had. The entire staff was awesome. Cant say enough good!

Loving my Volvo V60!!! The process of buying a car yesterday was simple. The entire staff made the experience fun and easy, even with all that is going on. Love Thomas! He walked me through the car, got my phone app hooked up, and answered any questions I had about the tech. Jake was super friendly and made the finance paperwork a breeze. He didn’t push any sort of agenda and was very personable. Easy Peasy! I got a wonderful deal on some much needed transportation!Thanks to everyone at Herzog-Meier! ;-)

Were not local but have been looking for a very specific model used SUV. After numerous emails, talking to several employees, and requesting lots of photos we decided to make the drive. Their manager Stephanie had sent several emails telling us how important it was to them that we had detailed information before making the 10 hour drive. Maybe if she had spent less time spouting sales lines she would have remembered to mention the extensive paint damage, rust, missing seats, and excessive interior damage. Im not sure how they managed to angle the camera in order to keep all that damage out of the pictures. I can understand wanting to list a vehicle the best way possible but they outright lied to us about the condition of the car, knowing that it would cost us an entire day of driving, rental car fees, and gas.

Recently purchased a vehicle. The staff is amazing! My husband and I really appreciated the time, energy, patience and complete transparency of everyone at this location. They made the car buying experience an enjoyable one. Special shout out to Keith M. on the sales staff for juggling his schedule to meet with us 3 days in a row and being so very patient and understanding as my husband and I tried to keep a 1 year old happy.

Worked with DeNae and Stephanie . These two ladies were really nice in finding me the right car for my requirements and budget.Working with Herzog-Meier dealership was different since there was no pushing from the sales people which me as well as my wife liked.

We recently purchased our second Volvo XC90 from Keith M at Herzog Meier. He was wonderful to work with. I was really specific with what I wanted and Keith tried hard to find it for me. When that didnt happen, he encouraged me to not settle and helped me order what I wanted instead. Everyone was wonderful to work with and it was a pleasure to purchase a second car from them! Not one single complaint!

Received an email about trading in my car, for a new 2020 XC60. Decided to entertain it and went back and forth with them through email. We finally agreed on terms and I made an appointment to complete the transaction. Long story short, when I got there they started increasing the prices on the initial agreement and eventually flat out said they couldn’t meet their own price. Don’t waste your time with their bait and switch tactics, go to Jim Fisher Volvo and actually be treated like a valued customer.

Outrageously helpful! Stephanie is amazing!

We had a wonderful car buying experience with Herzog-Meier Volvo in Beaverton, OR. Everyone was very professional, and there was no pressure to buy. We were given very detailed information about the models we were interested in, and were allowed to test drive several different configurations. I would highly recommend anyone considering buying a new Volvo to do so with Herzog-Meier Volvo.

These guys are so efficient and knowledgeable. I bought two cars from them and have had to bring them back a couple times for various things (routing maintenance mostly, but this weekend for a repeatedly flat tire and low coolant—which they didn’t even charge me to fix) and it’s always a pleasure.The showroom is tidy, open, and light. And they even have a fireplace, a lovely addition for when you’re waiting for your car to be fixed. The salespeople are always helpful but not pushy. Like the guy I talked to this weekend told me about a USAA rebate on hybrid cars that I had no idea about.When I think of buying a car, it feels like a hassle. But when I think of going to Herzog, I feel like it’s just laid back and easy. I like that I don’t have to have my guard up there.

Even though we did not end up purchasing our Volvo from Herzog-Meier, Stephanie Tichenor was a great help to us! She is very knowledgeable and helpful with finding the right vehicles. Her responses to our questions and inquiries were very quick! I would definitely consider buying from Herzog in the future!

I work with many different dealerships on a daily basis and this one is simply outstanding. I love working with them.! Josh in the service department always has spot on communication and has no problem fitting me into his busy schedule on short notice.! I dont take my Volvos anywhere else. They work hard to get my vehicles completed in a timely manner and genuinely care about the work they perform.

I have never had a better experience buying a new car from start to finish every person we spoke with was just fantastic. I never felt pressured, I got a great deal for my trade in, and they sat with me for over an hour explaining how to use all the fancy features....after closing time!!

I had a great experience shopping at Herzog-Meier with Nathan. I like cars and do my research ahead of time, it was great to have a sales person who also likes cars. Too often at dealerships the sales people dont care or know about the product. Nathan was excellent, he kept ontop of communication and treated me with respect while working with a sense of urgency. By far Herzog and Nathan were the best a keeping up with communication while shopping for a new car.

Just leased a XC90 hybrid and am loving the car. Love the Pure driving mode feature, the thoughtful amenities and the overall smooth ride. Big props to my sales guy Keith M. for the guidance and support through the lease and trade-in process!

DeNae did an incredible job of informing us of all of our options and we walked home with an incredible XC60 that we absolutely love. It was a smooth process with great communication the entire way. Thanks so much!

We worked with Keith today on buying a new XC90. Our old Volvo had just been totaled due to a car accident and we were looking for a new car that we loved just as much. Keith made, what could have been a stressful time smooth and easy. He shows that he cares about his customers and we are so happy with our new car!

I drove from outside of Beaverton to look at a used vehicle. I got there just before they closed and they were extremely accommodating and willing to hang out as long as needed. I bought the vehicle and they stayed till almost 10pm to make sure all of the paperwork was completed. I would highly recommend them for a great car buying experience.

Go talk to Steven!! Best person to work with when you want to buy a car: he *knows* cars, is a teacher at heart, has endless patience for questions and is the most generous, up-front car-salesperson that Ive worked with. He really wants you to find the best car and is willing to openly talk through ALL of the options that are best for you. He made my time at Herzog-Meier Volvo a positive experience.

Friendly staff and a nice witing area with water, tea and fruit. Keith was very kind to me and my daughter. He wasn’t pushy about anything during the process. It was the best experience I had when I started car shopping.

I really like the Volvo xc60. I arranged a test drive with Stephanie, letting her know that I waS just beginning my car search. She was great, well informed about the car, clear on the possible costs and rebates, and companionable on the drive. We wound up testing two cars and there was never a sense of urgency.

I had a great experience buying my xc90 from HM! Keith was so helpful and made the buying process so easy! He went above and beyond to make sure I was happy with the car I chose. I love my xc90!!

Low pressure, very clean, nice people, taking social distancing seriously

Worst service ever!!! I would select zero stars if I could...Seriously, unless you want to get ripped off and jerked around for weeks on end GO ELSEWHERE! My Volvo wouldnt start -- so I had it towed to Herzog -- only because my trusty mechanic was recovering from a shop fire and couldnt do the repair. Two weeks and 1,300 dollars later the same issue with the car is occurring. When I called David (who claimed to be the manager - though he did not act like one) said, oh just have it towed back and we will offer you a free diagnostic. Have it towed back at my expense? Right!?! I then asked him if the tech had run very basic diagnostics on the battery, alternator, and tested the starter control module -- the answer to these questions was NO!?! He felt offering me a free diagnostic was enough to make this right as though the first two diagnostics I paid for did any good. I asked to speak to his direct supervisor and he would not give me the contact info and claimed his direct supervisor would email me -- I then tried the chat service on their site and she would not connect me either, but claimed someone would email me. -- Big Surprise! -- I have not received an email from anyone. Save yourself some grief and go elsewhere! And PS if you are buying a Volvo here -- you will be dealing with the shady service department for scheduled maintenance -- keep this in mind

I had my V50 serviced and had a wonderful experience. I was given a loaner car (Volvo) for the day. Alan and Douglas were very helpful and always friendly. This is my second Volvo from the dealership and I will be back for another Volvo some day. I did the Volvo in Europe, the best experience I have ever had. What an adventure.The Volvo service department has always treated me right and with respect. I will be back. Thanks Alan and Douglas.

On a very hot day, my V70R Volvo started blowing superheated air out of the air conditioner vent regardless of the temperate I set. Doug cheerfully took me in without an appointment and managed to squeeze in a fix within a reasonable time considering the service appointments ahead of me. I am always impressed with the competence and professionalism of the Volvo service staff Doug and Allen. Thanks guys. Youre the best.

Recently I bought a used van from Herzog-Meier. This car was exactly what I wanted. Thomas Clark was very kind and sincere to me. When I received a phone call from him, I could feel his truthfulness. It was a very special experience for me to buy my first car here. I feel very grateful to Thomas, and I would like to buy it again if I get a chance next time.

Our buying experience with the sales staff went well. Thomas was very knowledgeable, and easy to work with. Unfortunately, weve had our vehicle (which we love) over a month, and still waiting for our financing to be completed correctly.

A Volvo has a long life. Unfortunately many dealers lose interest in repairs or even routine service work when a Volvo reaches vintage status. That happened to me at the dealership where I bought my car. But Doug Smith is as concerned about my 96 850 Turbo as he is about new models. And I am very grateful. I know that if repairs are needed, the cost will be reasonable. He never winces when I ask questions. I trust his advice because he is so knowledgeable. I think one of the best tests of a service department is when a vintage Volvo is treated with the same concern as a new model. Dont you?

Service department is fantastic. Josh McElwain was great. I was able to text him questions and he responded immediately. Won’t be taking my XC 60 hybrid anywhere else!!!

The experience I had with Herzog was genuine, professional and transparent. It was a refreshing approach to the stereotypical car sales experience we all know is common. I know it sounds cliche, and I know saying “it sounds cliche”, sounds cliche; but I appreciated the professional, non-fake interactions with their staff. I have no problem with recommending that anybody buying a Volvo to make Herzog-Meier Volvo their choice of who to do business with.

I want to recognize Steven Arviso for his hard work in our search for a new car. Knowledgeable and no pressure to make a purchase unless it was the right one for us. Thank you, Steven

Stephanie was super helpful when I was shopping for a used car. Went the extra mile to send me photos and all the information I asked for. Very timely and responsive.

Second time Ive brought my car here and both experiences were great. Doug is very helpful and friendly and I felt like I was being completely taken care of and that my car was in very good hands. Price ended up being even less than they thought and thats always nice too! And I loved that they had a courtesy car available for me!

Just bought my first Volvo! DeNae was amazing. The experience was really laid back and there was zero pressure. Another Volvo dealership initially had the color I wanted, but based on DeNae’s customer service I stayed with Herzog Meier and got the color I wanted. Thomas was great showing me the in-depth details of the xc40, so helpful!!

We would recommend Kris Alexander at Herzog-Meier Volvo for your next Volvo purchase. Kris was professional, courteous and very knowledgeable about the cars. Kris focuses on customer service and provides her customers a truly great experience.