My wife and I were in need of an upgrade and had our sights set on a Ford Escape listed here. Called Wednesday, and drove away with it Thursday. Our salesman Edward was very professional and helpful getting to know the suv. Morris made the financial process low pressure and fun. Was the best car buying experience we’ve ever had. We hope to come back the next time we need to make another purchase!

First time at this Mazda dealership and I can not be happier. Amazing customer service from Nick! Takes care of everything and takes the time to explain thing professionally. Best service department.

I recently purchased a certified pre-owned Mazda 6 2016. Everything went great and the salesman John was knowledgeable and helpful. It has been four months since my purchase and both sets of brakes, rotors are already bad as well as bad front end struts and peeling on the rims. I would not recommend this place simply off of deceit. When they say everything was checked and up to standards, theyre not telling the truth.

Robert in the parts department is awesome!!!He helped my get the right part and added a little extra just to make sure it worked. If the other departments are as thorough as Robert it will be awesome. Ill go back and try their service.

I live in Nashville, TN and have been looking for a used CX-5 in great condition (and for a great price!) for months. After giving up on finding something locally, I broadened my search and found what I was looking for at Mazda of Bedford. Booked a flight from Nashville in the morning, closed the transaction in the afternoon, and drove the car home. I cant speak highly enough of my experience with this dealership. Totally worth the flight there and the drive home. Thanks, guys!

I was a happy customer today. Thank you for my sales consultant Sarah and the Manager Jeff who helped me today take the best CX30 Mazda offer that suits me. Thank you for taking the time to identify my goals, for the best care provided and for all the help. I was treated with a smile, high professionalism and transparency.

I had a unique situation. I had two lemons, and while going trough lemon law process with my last car, I went to 2 other Mazda dealerships, stopped here making it a 3rd one. Told the GM “I want to look at these two cars” and he said “I’d love to make you a great deal”. He set me up with Edward (Teddy) Ross. I told him everything I wanted in the car. He pulled up the options, asked me if I was leasing or buying and then gave me pricing. Everything was spot on and where I wanted it. Teddy was a great person to deal with, given the circumstances with my car that was going through the lemon law process. He had great communication with me and answered all of my questions. When I was finally able to pick my car up, he sent me a picture that it was being taken into detail and final updates! I can’t express how happy I can with my car. Teddy was awesome, as well as the GM, Scott. When I got to the dealership, the car was sitting in the back being cooled off. I feel like I’ve never been treated as good as I was at this dealership. When all was said and done, Teddy sat with me in the car, went over everything and made sure I was comfortable and happy! The best thing was that it was a pressure free car buying experience. The other two dealerships I went to wanted me to drive away THAT DAY with the car, even though I couldn’t; Teddy didn’t put any pressure on me about buying that day. He was such a great person to work with, and I’ll probably be back in 3 years when the lease is up.

Awesome experience. Kudos to Teddy and team. 2nd no 3rd car from here prob more to come!Thanks AgainMatt and Dana + kids too

Had a great experience leasing a car for my wife at Mazda of Bedford. Everyone we spoke to was very helpful, genuine, and never pushy. Couldn’t have asked for a better experience. We had another family member looking for a new car and sent them here as well, had an equally seamless experience.

Sale person Kevin O’Malley and Finance Manager Morris Brown really went above and beyond to help me out! They truly cared about my situation and didn’t push anything on me! The got me the best deal possible on a used car and I have to say it’s my favorite car yet. BIG THANKS!

Would highly recommend this dealership! Everyone that we worked with was great. Make sure to ask for Mike Kertis when you visit! He is knowledgeable, professional, efficient, and friendly. He worked hard to answer all of our questions and find the perfect car for us. It was the easiest, most pleasant car buying experience that weve ever had. We will definitely be returning to this dealership for our next car!

I had a car as a down payment as well as putting down extra money with it but I was lied to and ripped off and actually ended up paying them extra without knowing. My car was only $25,563 but I was told it was 27,365 I know this because they forgot the paper in the car which wasn’t supposed to be there anyways because they made me wait and extra 2 hours claiming that the car was being detailed which also was a lie! The car was not detailed at all had dirty foot prints on the driver Car mat a few crumbs and as I said the paper with the actual sale price was in there had they detailed it they would have knew. Wasted my time as well as stole my money ! Then went on to say that my plates were transferred in my name and I got pulled over twice they thought I stole the car… I called about the problem they said they would handle it and call back no one ever called back!

Simply the BEST car buying experience I have had. The process was time efficient and the customer service top notch every step of the way. Also, my new CX-5 is awesome!!! Couldnt be happier.

I went to Mazda of Bedford to get a 2021 cx9 and that’s exactly what I left with ... I’m super excited TEDDY ROSS is the absolute best EVER!!! he made sure everything was fast and easy I wasn’t even there long like any other dealership I’ve been too. I recommend this place the people are super nice and professional I have not one complaint

Leased my first Mazda last week. Cant say enough good things about my sales person, John Terdik. He was very knowledgeable about the different features in the different models. He didnt try to sell me what I didnt need or want. He very patiently answered all of my questions. When I went to pick up the car the following day, he made sure I was aware of all the features on the car and how to access them. As car negotiating experiences go, this one was one of the best. I had the same positive experience with the finance department. Easy and pain free. HIghly recommend Mazda of Bedford for your next car.

I always dread car shopping but Teddy (Edward) made the experience easy for me! He made sure to explain things in an understandable manner, was honest and real throughout the process, and went out of his way to search until we found what I was looking for (and Im picky lol). He has even made himself available for maintenance/technical questions after the sale. I definitely recommend him!

I just purchased a fabulous Red Cx5. My salesman Mike K. was amazing, he stayed late to explain all my cars features and made sure I was comfortable before leaving. Everyone I encountered was friendly and helpful. I would definitely recommend Mazda of Bedford to family and friends. Thank you so much Mike, you rock!

Well where do I start? Big Thank you to this Bedford team. You guys (Shannon, Mike, and Logan) are AMAZING!!! Thank you guys for giving me all of your undivided attention and making my previous nightmare of an experience with Montrose Mazda a faint memory. I’m beyond happy with this purchase and I truly appreciate each and everyone of you for making this experience a great one.

I purchased a car from Mazda of Bedford for my mother. I let them know that I had a bad experience with another dealership and they assured me that all would be well. I paid cash for this brand new car. I requested that they deliever the car to my mother with a bow--which they agreed to do. The car showed up dirty, with no bow. When my aunt asked the salesperson why the car looked that way and where the bow was, she was clueless.She then went to get the car washed, but called my mother back to say that she didnt have any money to get the car washed. HUH??? This is the most unprofessional thing Ive heard. I called the manager who asked me, what would you like me to do? I wouldve liked you not to take my money and then deliver my mother a dirty car with no bow completely ruining the moment for us!I do not buy cars and pay cash everyday. I was proud to be able to do this for my mother and the dealerships unprofessional behavior ruined this moment for us. I would be very careful before choosing this dealership.Im extremely disappointed.

If you are checking the reviews to find a place to purchase a vehicle, you NEED to go to this dealership! I brought my son in to buy his first vehicle and I wanted to make sure that he understood the process of applying for a loan and the responsibility of owning a car. The sales consultant that walked up to us was truly a blessing from start to finish....Mr. Sean Hardnick. I have bought quite a few cars in my lifetime but this place is truly a treasure. They not only moved their location but they have up d their game as it pertains to customer service. This place is on the level of the times past when you went into a business and the sales person really believed in the brand that they represented. This man took the time to explain literally everything about what Mazda had to offer and didnt pressure my son into buying anything. He listened, took notes and educated. Thank you sir! You and Mr. Morris Brown made our process easy, enjoyable and hard to forget. Please take your business here...we need more like them.

I purchased my vehicle in September of 2020.. the entertainment center would continuously turn on and off when I started my vehicle.. I am a nurse who works directly with covid patients... I called and explained the issue a week after my purchase and they stated they would fix the issue no problem after I was fully vaccinated.. Today I went in and they said it’ll be $400! Just to update and get a new SD card. Terrible customer service. Very disappointed.

This was my first car purchase in over 30 years due to other cars available for my use. My Sales Associate, John Terdik was amazing! He took so much time with me to explain the car, about Mazda overall, pricing and more. When I picked up my new CX-9, he went over every feature on the car to ensure I was comfortable driving in home. I also received a follow-up call from John a couple of days later to ensure all was good with the car. The Manager, Scott, was also great and worked with us on the price overall. As with car dealership, we will prepared for a pushy sell from the finance dept. On the contrary, the Finance person was very helpful and went over our options. Mazda Bedford made my car purchase very pleasant.

Everyone knows car shopping can be stressful! After visiting other dealerships, I was exhausted and disappointed in the service I received. Mike Kertis at Mazda of Bedford gave me me the best car buying experience ever! He was very knowledgeable and helped me purchase the perfect car for my needs. I couldn’t be happier with my new CX-5. Go see him if you want top notch customer service!

The service department went above and beyond and was able to get my daughter’s car in so she could get back to school safely and on time.

I highly recommend Mazda of Bedford if you are searching for a car, the team there is great. Mr K O’Malley was very pleasant and respectful, he explained the whole process of buying a vehicle and was very patient with my questions. I will visit again when car shopping.

Went in there to get a vehicle for my business, I ended up buying two, Kevin O’Malley did a wonderful job from making me feel so welcomed to helping with the whole process. I have been to other dealers and other sales people, but Kevin’s Customer service was completely amazing.

Great dealership, they treat everyone like family. 2020 update - Sean Hardnick helped find me a Mx-5 RF and worked tirelessly to get it to Cleveland for me. I cannot say enough kind words about everyone at this dealership from sales, to financing, to the service department. If you need a car, go see them.

Went in for a recall, came out needing an oil change (accurate) and new brakes because “the back tire is seizing and the brake pad clips are on the wrong way.” After getting another opinion I’m SO happy I didn’t get scammed out of $100+ because my brakes were in PERFECT. CONDITION. They were replaced not even a month ago and they were, in fact, done correctly. DONT waste your time with people who want to take advantage of you at Mazda of Bedford!! Go to Cascade in streetsboro instead.

I’ve always been treated very well at Mazda Bedford. I just had my 2020 Mazda CX5 service. I was greeted by Milo in the service center. He explain everything they was going to do. He answered all my question and concerns. While I was waiting Sean Hardnick came over to see if I needed anything. I was told that it was water, coffee and tea available if I like something to drink. He also told me if I need further service he was here to help. I had an excellent experience with the dealer and service at Mazda Bedford. Thank you Milo and Sean.

I bought a vehicle previously from this dealership.I came back to buy again.This was the most unprofessional experience I have ever had in my life! I filled out all of the paperwork and I was to be contacted the next day by RAY CIESLAK, No Phone Call, I called and spoke to MORRIS BROWN in finance, he said he would call back real soon, never did,and when I called back later, he said he was too busy and was the only one working! Yeah, right, Ill spend my money elsewhere! I will contact your Corporate office also. BUYER BEWARE!

Visited the dealer to test drive the MX5 (spectacular drive btw) Lost my phone during the test drive...my sales guy Tyler Phelps went out of his way even though the dealership had closed, to get my phone back to me. Everyone we spoke to at the dealership was great, but Tyler was super..went over all the great aspects of the mx5 and made us feel right at home. Not pushy and over bearing as many sales people tend to be. Wonderful visit and we will be back!

Yesterday my husband and I bought a Mazda Miata Mazda of Bedford. Our sales guy was Nick Corrado. It was the BEST car buying experience we have ever had. I hate buying cars ... but this was painless. Nick was very professional, knowledgable and patient. His manager Jeff was great and the General Manager Scott Newman was very personable.No hassels or pressures. Business manager (Ron?) was no pressure and easy also. I would highly recommend Mazda of Bedford. It is a beautiful facility and the staff was fantastic.

Great people & deal. Mike Kertis and Scott Newman were friendly, easy going and very knowledgeable. I will be recommending them to my family and friends. Oh.... the cars are beautiful and the prices are great! Thanks.

Once again had a seemless process with mazda of Bedford and more specifically my salesman Edward Ross- 4th car Ive gotten from them in the past decade and Ive never been disappointed. Highly recommend the dealership and make sure to ask for Edward Ross for amazing customer service!

Finance manager wont even take the time to research a lease end issue I am experiencing with them. I was promised a call back and did not receive one. After reaching back out to them directly, they are unwilling to research my issue. Poor post-lease customer service.

I contacted Mazda of Bedford online and got in touch with Nick Corrado about a used Miata. Nick is the last of a dying breed. He went above and beyond to make sure I was on the right vehicle and even bought me a butterfingers when my blood sugar was getting low due to my diabetes. It’s the little things that Nick paid attention to that really impressed me. I was very impressed with the staff’s professionalism. I look forward to seeing Mr. Corrado in the fall for an AWD SUV!

It has taken me 5 years to write this review but let me simply state that I took a FLIGHT from Montreal Canada to Ohio in order to purchase a 2009 Mazda 6 that I found online on their site. The experience was fantastic end to end and 5 years later I am still super happy with my purchase and can remember the experience favorably. Do not hesitate to do business with these wonderful people. I still proudly display the Mazda of Bedford front plate on my car even though no one in Montreal has any idea who they are lol. They are that great. Zoom zoom!!!!

I highly recommend this location if you are searching for a Mazda. The facility is new and employees are very professional. I had a great buying experience that was stress free. The service department is also top of the line. I’ll be coming back!

Just purchased a used M3 there and had a trade in. The process was straight forward, sales folks were friendly and efficient. The new showroom was very nice and everyone was wearing a mask! Definitely recommend Mazda of Bedford!

Excellent dealership. Recently purchased a Mazda 6 grand touring on Saturday 1.4.20. The purchase was completely online since I lived 2 hours away from Bedford. The sales team had made this purchase so comfortable, from appraising my car (estimate) over the phone, completing the financing, and having everything lined up for pick up. Edward and Tyler at the dealership had made the process so easy by always being available to answer the million questions I had and always following up even with my hectic work schedule. Ed (my personal rep) was very comforting when first coming into Mazda. He acted very professional and had everything completed prior to pick up. The dealership really treats you like family and has your best interest at heart. I have been car shopping for over 3 months and can say Mazda of Bedford acted in the most timely and professional manner compared to the other dealerships I had dealt with. Mazda of Bedford also works together as a team and does not hound you just to get a sale and this is why the dealership will be around for a very long time. I want to say thank you again to the entire team at Mazda of Bedford and we will be back to see you in the near future.

Car buying experience was great. However, a certain sales associate was not attentive, forgetful and was misinforming. Bill Anton was him. When buying please try to choose another sales men. Hes going to water down such a feat atmosphere and moment for you!

Well I know used sales are as is, but not declaring that when it rains, there will be major leaks. Found that out today with all the rain. Sunroof and passenger floor soaks inside my 2008 hummer. Mazda had truck for 2 months, someone had to know.

This was my first time at Mazda of Bedford. Everyone was so courteous and friendly. The service was impeccable. They are not pushy and try to sell you services you do not need. Their inspection process goes over the entire vehicle. That gives you peace of mind. I will certainly be returning to Mazda of Bedford for all my vehicle needs.

Excellent professional service. Tyler and Teddy went out of their way to accommodate us. Would highly recommend either of these gentlemen. Very knowledgeable and personable.

I have bought many cars over my more than 40 years of buying and can say I have NEVER had a really good experience. That all changed when I recently leased a new Mazda CX5 from Mazda of Bedford. From my first internet contact with Jazmine, who provided the best deal UP FRONT (not after much negotiating and haggling!); to my test drive with Mike Kertis, who was very knowledgeable about every aspect of the vehicle and earned the sale; to the personal attention given regarding my sale from Sales Manager, Scott Newman. I really felt like Mike and Scott cared about making me comfortable, answering all of my questions and making sure I enjoyed my whole experience...even to the end when I drove my car away! And the final icing on the cake was a phone call I received from Mike 5 days later to ask if I was enjoying the car and had any questions! Who does that? To enjoy a car-buying experience was never in my vocabulary - but, I am already looking forward to my next car-buying experience at Mazda of Bedford! Thank you Mike, Scott and Jazmine :)

Due to COVID I spent a week on line, texts and phone calls making arrangements to purchase a new car. During the week I supplied my vin number and I had purchased my existing Mazda from THEM. When I finally received my financing numbers in person (they would not tell me anything over the phone) they told me my Mazda was an older version of the 2016 than they were expecting and therefore could not give me as much trade in. SCAM - you may want to try a different Mazda dealer.

Mazda of Bedford has been amazing. The service is always excellent and the team at Mazda of Bedford always takes care of the customers. Milo and everyone in the service department do an outstanding job every time I am in for service on my Mazda 6. They do such an amazing job that it reminds me every time that choosing Mazda of Bedford has been the best choice I’ve made in a dealership and a car. Thank you So much.

The dealership is moving soon to a newer, more modern facility which is greatly needed. The service is fine although efficiency at the front desk could be a bit better which would make for shorter visit. Everyone is friendly and helpful. Looking forward to the new location.

Edward and Patrick were both very nice and hospitable when my wife and I came to shop for cars.Edit: We ended up buying a CX-5 through Mazda of Bedford that we are very happy with. Impressed with this company at every turn. Makes sense they are moving to a bigger location given how reliable and fair they are.

The reason I bought a second car from Mazda of Bedford was partly because of the excellent service department. I have always been treated as a valued and respected customer there. That being said, my Mazda cars have proven to be reliable and only needing regular service.

Awesome selection! Amazing staff. Very helpful and attentive to all my needs. They really go above and beyond to make you comfortable and happy with your purchase. I appreciate you Mazda at Bedford! I love my new CX-3.

I have been going here to buy and service cars for over 15 years. Staff is friendly and service is quick. They explain car problems and don’t push what isn’t needed. On my most recent trip they took extra time to determine why my entire phone contact list was not loading on the car which involved a software upgrade and some other tweaks. Afterwards, they went to my car with me to show me what to do in case it ever happened again. Service area and waiting room are clean and they offer a snack bag, water, coffee etc.

They have a friendly staff. The process was quick. I was never ever pressured by anyone. Great experience! I look forward to having my car serviced by them.

The best dealership experience I’ve had. Teddy was really easy-going, provided great customer service, and was great to communicate with. I never felt pressured and ended up with a car that I love. Mike in finance was also great to work with once I found my car. The whole process was friendly, clear, and efficient. Highly recommend for a first time - or any time - car buyer!

Internet sales communication was amazing. Usually less than 30 minutes to respond to most questions. When I was switched to the sales associate, he knew exactly what was going on (which is NOT typical) with my transaction and was very quick to help and finalize my numbers. I came from Pittsburgh and they went the extra mile to give me an accurate estimate of the “out the door” cost before I agreed to visit the store. The vehicle that I purchased was used, and in very good condition. Well detailed by the dealership. Finance department was polite, knowledgeable and not pushy to sell me upgrades and warranties. I had a wonderful experience at Mazda of Bedford, and because of my previous experiences with their dealerships, it was a nice surprise. I would definitely recommend to a friend.

I highly recommend Mazda of Bedford and specifically my salesman Edward Ross. He went above and beyond to help me turn in my lease and get me into a new lease. This is my 4th Mazda lease and my husband had also had 2. We’ve worked with Edward for the last 3 vehicles. He has been so helpful and down to earth. Each visit we feel so welcomed and discuss our personal lives. I truly feel that he has our best interests in mind and not just his sales numbers. I will continue to go back to him and recommend him to anyone in the market. This dealership has very low turnover which seems is not common in this industry. The managers, service, financing people, are all the same for my last 3 leases. I highly recommend this dealership.

This is the 5th Mazda our family has purchased since 2009! Always a “pain-free” experience thanks to Scott Newman and Edward (Teddy) Ross! Great cars, great style, great people!

Ive been bringing my car in for service for about 2 years and I have always had a positive experience with their service department. They make a team effort to make sure your satisfied with the work that was performed. I am completely satisfied with this dealership and I highly recommend them.

They are the only people I trust to service my car. I know they are honest about what needs done and they give me a fair quote. They also work very quickly and efficiently. They have helped me extend the life of my car.

Mazda of Bedford is consistently professional and timely providing great customer service.They give you what is needed and nothing frivolous. You never overspend, which is greatly appreciated, that is why I have been a customer for almost 10 years and purchased two vehicles.

Good. Things were little goofy with the transaction...not given some flash drive by the financial guy that my sales person said I was supposed to get. I was told car I was purchasing had to be located but still needed to come in 2 days later to do paperwork..which I did but my trade in was taken at that time. Did not know that until I got there. Fabulous sales person, delivered car to my house. Extras were not on the car so that still has to be done.

Everyone was very friendly and helpful. My options were explained. Work was done quickly including the car wash.Would recommend Bedford to anyone.Great job

Ive been going to this shop for years! Very happy to have found them. Great team and very thorough in their work. Great customer service, too! Guys at the desk know their customers well. Anytime I have questions or am unhappy with my visit, they have always made it right - usually without me even asking. I have never come back to the shop for the same problem twice - its always right the first time! (except regular maintenance) Cant recommend this place enough!

Very happy with Mazda of Bedford. The most important part was the no pressure approach from our salesman and the whole team. Would definitely recommend and will be buying here again!

I have consistently had great service at Mazdafrom skilled and experienced people who know me and know my car. I will always buy Mazda, not only because its a great car, the service department is exceptional!!!

Considering car searching is a chore for me, Tyler Phelps made our car buying experience very pleasant and fun! We drove 1 hour and 20 minutes to this dealership. Tyler attended our needs as soon as we walked in the door. Tyler was courteous, professional and listened to what we were looking for to expedite our purchase. I would recommend Tyler and would return to Bedford Mazda for the exceptional customer service this car dealer offers.

Great customer service. Efficient and knowledgeable used car sales staff guided us through the process of purchasing our daughter’s first car.

What I love most of all is the fact that you provided we with a car that I was able to get to and from work. That took the stress off from having a sick car. You are also very friendly.

Mazda of Bedford has always treated me like gold. They care-and go above and beyond to keep customers happy. I have never had a bad experience there! Im so glad to know where I can go to get what I need for my car at a reasonable price!

Amazing customer service, I locked myself out of my car nearby and they promptly sent someone to assist me. And I hadnt even purchased my car from them! I will definitely be going here for all my services in the future.

Friendly staff and fast service. Got the car I wanted for the price i wanted! Would recommend to anyone!

Efficient and courteous as usual.Good quality workmanship.Look forward to seeing how this translates over to the new location when they move later this year / early next year.

I’ve been servicing my Miata at Mazda of Bedford since I got it. Their recommendations have been excellent, and they have always gotten me back on the road with everything done right the first time and no surprises.They are a pleasure to work with, and they have kept my car running great and looking great.

Thank you Mazada of Bedford for repairing my vehicle providing exceptional service and satisfaction. I received a loaner while my vehicle was repaired and that really helped to continue my daily routines. Best Service 👍

Mazda of Bedford has worked with me for the last 12 years and three fantastic cars. Every time I think about shopping around I drive a new Mazda and am convinced this is the car I want, need and love driving. The staff are exceptional from financing to walking the customer through new details that Mazda keeps putting in their product. Sean, Scott and the whole service crew make this the best place to buy a car. I recommend you stop here when in the market for a car- you will be treated well and find a great deal. Thanks

I purchased my Mazda CX-3 (which I love) one year ago today from Mazda of Bedford. While it was not a catastrophic experience, I will not be purchasing another vehicle from this dealer. Heres why:1) I dont believe the dealership has a lot of experience selling to young adults/new grads. I came into the dealership to test drive a car and made it abundantly clear that as a soon-to-be graduate with proof of employment I had no money to put down and a requirement of 90-day deferral to my first payment. I was assured this would be the case, so I purchased my beloved car that day. 2 weeks later I received a call that Mazda has a 45 day minimum deferral period, and that I would have to make it work to expedite my payments. Had I known this, I would have just waited 45 days to purchase the car. I was very disappointed with the teams lack of knowledge about this policy and this news caused quite a bit of stress in my life. Luckily, I made it work with a well-timed tax return and some familial generosity with no assistance from the dealership whatsoever (despite multiple calls to them on my part)2) I was especially frustrated with the above because, additionally, my salesman neglected to put my 45-day tags on my car. I couldnt drive my brand new car the first weekend I had it until he came to put them on 48 hours later, delaying my trip back to school after the Easter holiday.That said, the service center and the folks within it are wonderful. The sales staff was perfectly nice and generally helpful and the few hours in the dealership were smooth and comfortable all things considered.For the typical car purchase, this is probably a fine dealership, but for anyone young or with extenuating circumstances I would recommend going somewhere where the staff pays a little more attention to detail and does a more thorough examination of your needs and their ability to meet them.

I was very impressed with our sales consultant, Sean. First, he gave my daughter the best test drive I have ever witnessed or experienced. He went over the cars features in patience detail. Then, he provided a no-pressure environment for us to make a decision on the next steps. Also, the Sales Manager was very friendly and willing to work with us. This dealership was a breath of fresh air. Thank you!!!

Great fast service. Had to take my car in for a recall and it was done very quickly! Love being able to drop off the night before.

My experience with the sales staff was great. The sales manager, Patrick, and the salesman, Teddy, were easy to work with, and made the whole process easy. While the signing had a few glitches, they made quick fixes.Then, the service department manager came out to explain how his department worked. I would highly recommend.

Kevin was so helpful and friendly. I felt like I could trust him and that he was looking out for my best interest, not merely a sale. He listened well to what I needed and helped me find the perfect fit. Everyone I met was enthusiastic about Mazdas and well informed. From Kevin, to Morris in financing and everyone I met in between, each person worked to make me comfortable and provide the best possible service. Weve taken cars there to be serviced before and were impressed. Im so glad I went back to purchase a vehicle from Mazda of Bedford! And while I dont anticipate needing another cat for a while, I know exactly where Ill go when I do need one. Thanks for everything!

The service department at Mazda of Bedford has amazing customer service. They are friendly, honest, and knowledgeable on what service needs to be done on your car. :)

Got my car in on time for service for a recall. They completed the work quickly with no issues.Mentioned a separate on again-off again issue with the cars digital information screen. They believed a software upgrade would fix the problem. I agreed to the update, but the problem is still there.

My salesperson was so great! Ed Ross didnt pressure me to buy my vehicle. He went above and beyond to make sure my car was safe for me to drive. Other dealers made me feel like an idiot because i didnt have a lot of money to spend ona car. Ed showed me the vehicles in my price range and was very helpful. If i ever need a car again i would definitely go back there and i would recommend them to my friends.

People are friendly and efficient. Biggest complaint(s) are not even service related, except the waiting room is cramped and they must be one of the last service garages left where you dont pull you car in, but leave it outside for the technician to go find!

They were courteous and patient. The manager plays hardball but was able to get the money right. This is the second car I bought from Mazda of Bedford. Close to home and not part of a large company.

From the moment I walked into the dealership I was greeted and I felt important. Sean is a great salesman, manger and nice person, and also Mr Brown, he is great at what he does too everyone there seems to like their job. I look forward to doing business with Mazda of bedford again, and I will refer people to check them out.

Than you Ed for great customer service! Staff was very quick and friendly. Ed was very knowledge of the vehicle I was purchasing and very helpful in the process. Great atmosphere and very affordable pricing on vehicles. Would highly recommend purchasing from Bedford Mazda!

Thomas Powell has wprked on my Saab for years and has done outstanding work as he always exceeded my expectations and greeted me courteously after each repair explaining what service was performed. I put over 100,000 miles on my Saab before the engine blew, but it had 136,000 on it at purchase. I dont know what service was performed prior to me owning my vehicle, but Tom certainly made sure that my car was well taken care of once I owned it. I would highly recommend him to anyone, THANKS TOM!

I bought my second Mazda based on the reliability of the brand and the service provided by Mazda of Bedford on my first. It was the longest Ive ever kept a car and the highest mileage Id ever put on one. Always friendly and courteous and willing to accommodate at reasonable prices.

Great service, very professional, from the minute you walk in Ed ROSS, And Morris Brown very knowledgeable and they work with you to find something you can afford and comfortable with your payments, the establishment has 2 different certified inspections done on their used cars, and a very interesting peace of mind decision making factor was that one of the partners of the establishment is one of the mechanics What a Great testimony to this Company I am so over joyed with my purchase would highly recommend

So grateful for the staff at the service department. They always tell me what must be fixed and what can safely wait. They make me feel like they care about my safety and my wallet. Not always an easy balance.

Horrible communication, bait and switch. I contacted Alyssa about a specific car on Saturday and she said it was available and we made an appointment for Monday to see it. On Monday, I changed the appointment to earlier in the day - confirming the car I was looking at in my email - and she agrees. I get there for my test drive only to find out 15 minutes and 3 people later that it was sold on Saturday. They had nothing in the price range or the make I wanted other than the one that sold (if it actually existed) after she said she did have other options. AND, its still listed in their online inventory! A little communication goes a long way, folks. Absolutely awful customer service, but it is a nicely built facility if you like modern architecture.

They have the best online pricing of five dealerships. Staff is very friendly and willing to work with you. We were able to get the price we wanted for our trade-in. Very knowledgeable and willing to go the extra mile to explain things on the car.

Our salesman was laid back and did not pressure us. Showed us great options (mostly) within our budget. Ended up picking a car listed for more than we were spending but they got it lowered to the right amount for us. We also noticed a small chip in the window on our second time in the car. We called the dealership and they took care of it for free. My husband and I have had our car for about a month and are happy with our experiences at this dealership so far.

Always very personable. All our needs were addressed. Have been dealing with the dealership for 25 years

The process was quick and easy. I would recommend my friends and family to Mazda of Bedford if they ever need a car. Thanks to Mr. Morris Brown and Mike for all their help, in putting me in a car. Thanks

Excellent experience. Very professional sales experience. I would highly recommend Bedford Mazda to others. Ed “teddy” Ross made the process smooth and personal.

I appreciate the excellent service on my CX7. Friendly up front and mindful in the shop. The alignment helped with my winter tire handling issue. Extra points for catching the real issue with my door lock. I think they even made my fob operate better!

Mark Rice was very helpful and knowledgeable about their vehicles. He offered to help even without advanced notice I was coming in. Top notch service in sales!

This is a dealership that treats people very well. Whether you are buying a car there, or servicing your car there. They are kind, attentive, and always work in your best interest. They sell Quality Cars that are ready to go. This is a place where you can be confident doing business over and over again.