I always go to this Starbucks but never late at night. Not sure if this person doesn’t like their job ? But this worker by the name of Jonathon had a really Sassy attitude. Nobody was being rude to him and I doubt he owns this Starbucks. His attitude was so bad for no reason we had to cancel the order . Being that it was late at night, I didn’t want the food or the drinks tampered with. I’ve never had a bad experience at this location until today 9/7/2021 around 1:15 am.I’ve been coming to this location for about 9 years. I’m still upset about the situation. No customer needs a workers attitude if they don’t like their job.I called back to speak to a manger and I guess he put the phone off the hook because I couldn’t get through after that.Update : Called back around 1:52 am . He answered, I asked to speak to a manager he demanded my name and I replied with “ I’m a customer “. He insisted that I give him a name and I explained to him that he had an attitude and got sassy for no reason.He sounded upset and said he was the supervisor. Not sure how true that is, but this person needs better training. Never again will I be going to this location after hours because of this person.
I usually enjoy coming here despite the long wait because the coffee actually tastes great. However, after today I’ll be avoiding this location. I went through drive through after some wait time and the girl taking orders got my order wrong. I was hesitant to go inside and ask for the drink I ordered but it was so disgusting so I did. I went inside and asked for the drink to be replaced with my original order and was given another coffee that tasted the same if not worse. I was very polite about it and honestly it seems like they just changed the label and gave me the same drink with added milk. Horrible service by the girl at the drive thru window.
They don’t know how to make a vanilla steamer? They had 3 baristas come and ask me what it was, and I had to explain to them… okay.
Really Really bad service....Wait more than 25 mins to get 4 Fraps. .Unbelievable
Friendly and efficient service. Clean dining area. Coffee ☕ is always good.
A good coffee HAS the power of brings memories of really special moments of you life......and this time while I was drinking My coffee with my son, hes 5yrs..... came to my mind that morning, when I was on my grandmothers house drinking coffee....they said,cafe de la ollaI like how it sounds....a good place,a good coffee sharing with your loves ones Its priceless..... THANKS.
Thw wait was aweful and I got more milk then anything in my coffee huh! Couldnt keep the line waiting with was bad enough for me to wait!!! Move it along theme and get what you get taste after you drive away huh!
Jthhh you going to pick up my son from school tomorrow morning and will be back to work on Tuesday at my skates are in for some reason it wont let you want me and my family are doing today and tomorrow but and the other day I have already did it and it is a good idea to the park and next weekend and I was wondering and ride at the park and ride at the park and r what theide you want to go for a new job so or if not maybe you can catch up the mile and stuff but text me and my husband are you doing for the super bowl and I are going out to the park with the Pokemon cards for the interview on my birthday is a week from today to tomorrow at the park and I will let me a picture please and thanks again and I will send the rest of what you want and g are in the process and the other one I have already sent me the link to be a part of this group of people who are interested and I can do it tomorrow so we walk home I at the park and ride
This place is busy.. But the gentleman that helped me was polite and helpful
Ive been to this location all week and received great customer service everytime.
Good. Nice service. Drive thru.
They take so so long and when i order ahead it doesnt help! And the prices are starting to just tick me off! Umm hello Starbucks the world is struggling right now and would like a reasonably priced good cup of coffee is that too much to ask?! (Sorry kinda went on a rant huh?)
Thank you so much Starbucks our experience there was awesome and the coffees were great keep up the good work
They get 4 stars because they really need to get on top of that drive through. No indications on how the line is supposed to form has some dim people blocking parking spaces and making the line shorter than it should be. If they get some organizing on I will give five starts. Other than that, its good old Starbucks coffee.
Lines are pretty long but they usually give good and fast service.
Waited for about 40 minutes to order just to get a sorry we dont have that at the moment
I love that they have noncaffeine drinks now that Im pregnant and love going here
Nice people..... They always get my drink right. Highly recommend!!!!
This location does not offer WiFi nor did it have outlets to charge electronic devices.Staff is friendly though.
The employees should tell the customer that they dont have the ingredients. To avoid having to go back and tell them this drink doesnt taste right!!! And then they want to act annoyed!! Give me a break be honest with Your customers.
Good customer services and friendly staff. Fast service in Drive thru even though is a long line..
Loved my coffee drink. Nice person at the window at 553am
Got Grande amount inside a Venti cup…
One of my Favorite Starbucks! Always great service. Employees are super friendly. Unfortunately, today my grande blonde roast was cold. Not warm not freezing cold just as if it had been sitting there for hours. :(
Very nice barista at the window. Especially during your long line for the free red Christmas cup. Great service. Keep it up you guys. Because you make them ( Starbucks) look good.
My hot coffee was cold and it took almost 30 min to get it
They covered all the outlets and have no wifi
Aside from the very long line, they won’t tell you when they don’t have berries for your Very Berry Hibiscus. I literally waited in line for 30 minutes to place my order just to get to the window and be given a Venti water. I was so confused and asked the associate that I asked for a Very Berry and they just said they were out of berries. That should’ve been said when I had placed my order, not when I’m picking it up. So they call the manager and she tells me to give her back the water to issue me a refund after waiting a long time for my order. They could’ve at least let me keep the water as well for the inconvenience but no. They are also usually out of whipped cream so I would recommend going to a different Starbucks.
What can I say??The baristas are so fast and always friendly. :)
Awoseme service!! Good drinks and the grill cheese yummy
Shout out to Aileen, im a tow truck driver and usually other starbucks dont like helping you unless you have a car at around 2 am but the staff in this starbucks always come thru thank you guys so much. God bless you all
Very friendly staff. My drink was perfect. Thank you😉🤗
BEWARE!!!! Not only will you wait over an hour in line for your mobile order, but you might catch COVID in the process. This location is extremely busy, they pack the stores with customers and delay your mobile orders. I love Starbucks and have been a loyal customer for years. This location makes me think twice about being a loyal customer. If you are in the area head over to a different location or to Tierra Mia down there street.
It was a Saturday 3pm the drive thru lane was LONG 20 Min wait until to order. But it was worth it I order two fraps & taste was great. Lets be kind & patient
Very good coffee ☕ I like it
Always great service, @ this location. Drinks are always made the way I like them.
The workers here are always stressed out and working hard. I feel bad for them, they deserve a raise. So in other words, coming here is a good idea as they are on point and will never fail you. I just wish the customers treated them better, they dont deserve all the badmouthing some customers give them, just because they cant be patient for a cup of sugar.
24 hours and no one answers the phone. Theres a wet floor sign blocking the drive entrance.
Very friendly And fast!
The barrista was awesome, very informative on what my options were. I think she’s new lol
Starbucks hasnt left me down
City of commerce Starbucks. Allways friendly, enjoy the experiance!!!
Me and my husband got our drink at different times and they took long unorganized they dont have it together
Great frap line wasnt that long moved fast
Its good but they allways have alot of costomers and it takes really long just to get some coffee i mean its not a resturant
Super slow and they always mess up your drink the only reason i gave them a second star is because i like the cake pops. 🤣🤣🤣
Great store, not so long line..
Horrible service. 30 minutes to get my drink inside 😡👎🏽👎🏽👎🏽
I love star bucks. especially the one in eastern.But some workers been having bad attitude (Drive thru).
During the pandemic, starbucks should LIMIT the entry. Mobile orders say order is ready when you still HAVE to wait more than 10 minutes inside the packed starbucks. Their phones dont even work to call to ask about our orders.
I may have received one wrong order out of the hundred times Ive been here. Barristas are always friendly and gracious. This Starbucks participates in the movement toward no electrical outlet access. So if you need to work on your laptop, youre SOL without a good battery.
Polite and very helpful
Great cappuccino.
Great Customer Service & Get Coffee in A Good Timely Matter. Thank You Bell Gardens Starbucks 🌟 🌟 🌟 ☕☕☕ 🥤🥤🥤
Got all wrong drinks and could barely hear the batista voice.
This Starbucks isint 24 hours waited 30 minutes in line then they sent me home at 9:50 didn’t even let me order just cut the line off horrible service don’t waste your time coming here.
Fast drive thru. nice vibes. 👍
Why does it say its 24 hours if they keep closing the drive through.
Long drive in line...good coffee cake with cold milk
Its a crake house for people who love coffee
I like this location because they are able to warm up your pastries. Some locations arent able to do this. The customer service was good and my coffee was hot. What else can you ask for a Starbucks.
I came to starbucks....through my phone app made a purchase....came to pick it up and they need my phone to see it.....so I go back to my house I live quite a way far away...well anyway I go pick up my phone I bring it bavk to show her I purchase the drink and she says I have to go through drive thru.....b***h .If it wasnt because I already paid those a**holes
Friendly staff but their hours are shortened quite a bit from 6am to about 1:30pm
Great customer service 8-20-20 by Angelica and great experience
Had to wait in the ridiculous long line for a order that specifically said that i dont need to wait in line for and turned a 3 min pick up to a 45 min long one. The drink was watered down by the time i arrived to the window and had no more flavor
Very friendly staff. I will definitely go back.
WAITED 1 hour in line for bad service my drinks Taste and looks like water
Waited over a fn hour for 2 drinks! They need more people working the line, thats just ridiculous!
Salted caramel, white chocolate Mocha, and any other review that this place that has received a positive confirmion I highly consider anyone to choose this place
Excellent service.
Consistently bad service. I dont know why I keep coming back. Maybe, because on occasion I get good service, once a week. Today was the day that made me decide to never return. Home brew, your better off.
Staff is top notch and friendly. They are the best in the region from what I overheard. It can be crowded so if you go for just a coffee real quick i would suggest ordering it before hand on the app so you can just grab and go.
Always a line but it goes so quickly love this local Starbucks
Because they hire pretty people
Soo like I ordered on a mobile, and I dont know if we need to get off or get in line, or go through drive thru and tell them I placed a order??
I love McDonalds coffee better but Starbucks is good for younger people and have pretty good staff as they are young helpful
Theyre always busy in morning and nights but the service is fast through their drive-thru. Orders always done correctly and friendly attitude
Always great coffee and with a smile and a quick service. Open 24 hours a day for those in need of a bean fix, drive thru. Also if youre in search of toys, clothing, a pet store and something to eat this is a great place to stop while running your daily errands
They are really slow at night... Took me almost 30 minutes to get my drink and there were only 3 cars in front of me. Also you can hear them laughing and joking around for like 3 minutes before she asked me what I would like to order
Fast drive thru
Good coffee, great service. Small place, but their fast if your in a hurry. Not the biggest if your in a group and want to chill, but they did have outside seating as well.
Long line but great customer service
Obsessed with this Starbucks location! Employees are very nice and friendly not once have i ever had a problem . The atmosphere there is so nice and can work on your studies without a problem . Totally recommend coming to this place .
Just bought a drink here this morning ordered a hot white mocha and it tastes terrible. It is nothing of what it should taste like the coffee at my office tastes better. Whoever made my drink must be new or not know what they are doing but I regret making myself late to work for what I thought was going to be a drink that was worth it.
Very friendly people! I go there every morning and the people that work their are alway happy!
Everyone is nice here but today, I think I had a new barista make my coffee and I didn’t like it! I had to get off my car to get it re done and still didn’t taste like it usually does. Left it as it was because I was running late for work.
The drive thru was soooo quick this morning! They literally got about 7 cars out in like 3 mins! I barely had time to take out my wallet(i should have been ready). Excellent job! I wanted to compliment them on their great work but i didnt want to slow them down so i decided to write a review instead. Thank you so much for the fast service.
Great coffee and service. The staff looks like they are well paid and love their job.
I placed my order here for mobile pick-up. I didn’t interact much with staff and when I arrived my drink and food were ready. I ordered a grande vanilla crème steamer and a ham & cheese croissant. The croissant was good and warm. I was a little disappointed that the vanilla crème was bland. It had a faint taste of vanilla and it was lukewarm. I guess they were in a rush, so they had to push the orders quickly. I hope it will be better the next time.
Its always a pleasure to stop by the service its always amazing
Good service