I love this shop! It is very organized and professional. Andrew was able to get us in quickly and was great about staying in contact and communicating. I thought the prices were very reasonable and work was done efficiently and well. We will definitely be back. Its nice to find a shop that I feel confident in the people, the quality of the work and the customer service.
I was referred to this shop by my old mechanic, who shut down his own business, and I wasn’t disappointed. Andrew and his guys, went over my truck with a fine tooth comb, and identified all the issues I need to address too keep my Old Chevy, running, reliable, and smooth, on the road. The pricing was competitive, the repairs made were major, and extensive, but I want too keep my old truck, I like her, and now she is running like a top. Just found my permanent shop.
Ive taken my Land Cruiser here twice now—once to diagnose and repair a collection of issues, and once for a straightforward starter replacement. In both cases: the interactions were pleasant, the work was done to a meticulous standard (in a surprisingly short amount of time), and Ive had no issues since. Would recommend without a second thought.
The quoted price for the required work was reasonable and the work was completed on time. I am very pleased with the repair and would definitely recommend Flat Black for auto repair.
Followed the great reviews about Flat Black and so glad I did. Andrews customer service is TOP NOTCH! They quoted us a very reasonable price and did the work today in the exact time frame indicated. An honest and reliable group and a 3 year warranty (how great is that?) 😁..great service Flat Black thanks again!!! Ill be back when needed!!
Andrew and his team diagnosed my 2005 Subaru which was having a CV axle problem and wheel bearing issue. Almost a seamless transaction.All the issues were corrected and Andrew and his crew were professional & informative in every way.I highly recommend this business for anyone who wants they’re vehicle diagnosed & repaired quickly and at a decent price from a friendly professionalteam.
Andrew and the crew are awesome! Friendly, honest, quick. He won’t recommend anything you don’t need, and is conservative. They’re the best!!
Car was leaking oil so I brought it in to Flat Black for assessment, as well as for a 100,000 mile service. Andrew called me up within only a few hours of dropping it off, with a thorough estimation of the work required to fix the leaks (and damage caused by the leaks), and the cost. They also found that my car was leaking transmission fluid and would require a new radiator. 12 year old vehicles, what can I say? Andrew was 100% professional, honest, gave me the full rundown of what needed to be done and more importantly WHY, and scheduled the work to maximize labor efficiency. The new radiator had to be ordered and arrived within a day, and I had my car back in less than a day and a half. Just took her out of town for a long drive and she is working perfectly. These guys put pride in their work and it shows. Their quick, cheerful, and thorough communication was also very much appreciated. HIGHLY RECOMMEND. Excellent experience all the way. I will be going to them for all of my future car repairs.
They were able to get me in a couple days after I called as a new customer. Did great work and looked into the recalls on my vehicle that ended up saving me some money on replacement parts and service costs. Really good service, I’ll be going back for any future needs.
I stopped in for a tuneup and to investigate my check engine light. The service was very efficient, and they were honest and upfront about my options and pricing. My car runs like new again! Definitely recommend.
Josh and team at Flat Black were excellent to deal with. I was only in town for a short time and even though they were very busy, they were able to help me out and get me on my way without issue. The price was fair and the people very friendly. Highly recommend giving them a call.
We were looking for a local independent shop we can trust, and are happy we found Flat Black. They fixed an oil leak in our Nissan Pathfinder, installed an automatic transmission cooler and put in a new serpentine belt at a reasonable cost. They also adjusted the coilovers on our Jetta Sportwagen for a better ride height, again at a decent price. Theyre friendly, will clearly explain whatever needs doing and why and wont try to gouge you with unnecessary repairs. Their techs are experienced with both domestics and imports.
Andrew and his team took great care of me and my need to get my college kids car in and fixed. The car needed to be towed in and Andrew was able to get the problem diagnosed, a game-plan built, parts ordered and the repairs completed all within that very next day. Andrew proactively called for authorization which also included a few needed maintenance recommendations to ensure my daughters car stayed safe and reliable. The car was repaired correctly, for a fair price and with outstanding customer service. Cant ask for much more than that!Well done, Flat Black Automotive - Thank you!
My Jeep had a serious oil leak going on; luckily it was an easy fix but they took great care of my Jeep not knowing what the issue was. . They had my Jeep looked at and fixed within an hour after I had dropped it off. Andrew was respectful, a great listener and also took the time to let me know about other issues going on with my vehicle but didnt pressure me into any decisions I wasnt comfortable with.Reasonably priced for fixing my Jeep and I am so relieved with the outcome.I will be taking my vehicles to them from now on for any issue.
The fellas at Flat Black are super confident and well versed in their abilities, and simultaneously relaxed, friendly and give great customer service. They are stellar and timely professionals, and also a joy to chat with whenever I call or stop by.I will never need another mechanic shop.
Been using Flat Black for all three of our vehicles for two or three years and always happy with the outcome. Andrew could not be more straightforward and honest with estimates of cost and time. They have always been great about communicating all the way from start to finish, whether maintenance or repairs. Highly recommend them.
We travelled into Bellingham on a bad car battery and happened to call Flat Black for help. So lucky we found them! They took our car in immediately, confirmed it was only a faulty battery, tracked a replacement down and installed it. We were on our way in less than a half hour and didn’t have to alter our travel plans. My only regret is that I don’t live in Bellingham to use them again! Friendly, professional, knowledgeable, honest. Highly recommend.
These guys are the go-to for Toyota Trucks... The previous owner ran an ultralight oil in the transmission and shredded the gears in my 2001 Tacoma 5spd 6cycle. Flat Black replaced the transmission, fly wheel, and clutch. It is better than its ever been! The professionalism and care they showed, throughout the transaction is absolutely evident in the outcome. The communication was exactly what youd hope for from any vendor. I cannot recommend them enough.
Perfectly in time and always on budget. You will never have a problem with Flat Black adding fees to your repair. No cost overrun, or otp property recovery fee, or my favorite, the automotive handling fee.Always super polite, very friendly, your car is being repaired by your favorite cousin, he charges you, but never ever over charges you, adding the little extra to make you always come to them when you need it.
Andrew was very helpful and very friendly! I trust Flat Black with my car and will return to them in the future. Highly recommended!
Amazing business. It was such a pleasure working with Andrew and Josh from Flat Black. I had a poor experience and was scammed with another mechanic in the area (Bellingham Mobile Repair) and flat black came to the rescue. So glad I found them. Thank you for your hard work 10 out of 10!
I highly recommend this place. My work van was running rough so I called around to get it in somewhere and was told to call Andrew at Flat Black. Him and his team easily got my van diagnosed and let me know the issues. He was very straightforward and transparent about the issue and his recommendations. I fully intend to bring any future work vans and personal vehicles here.
Diagnosed coolant leaks that no other mechanic could. Repaired problems appropriately. Encountered unforseen broken hardware in the process. They had replacement hardware expedited and replaced within 24 hours. They thoroughly explained all issues, honored their quoted price and were super easy and enjoyable to work with. Fun to talk too. Great personalities. No flashy office or unnecessary overhead. Just a couple of knowledgeable guys who clearly love working on cars. Highly recommended.
Andrew was so friendly, warm and professional and we felt really confident leaving our car in his capable hands. The check up was done quickly, with no fuss and for a good price. Were so glad to have found a trustworthy mechanic who provides a great service.
Josh was so awesome, he was able to get my car checked in and looked at on the same day, when most other places had a 3 week waiting period. Going to recommend them to anyone I see driving a car
I’ve known Andrew the owner for a number of years now as He has worked on 3 of our family rigs, from timing belts to rear axle rebuilding and other maintenance items.He and his crew have always done amazing work. Their pricing is competitive, they take exceptional care of your car. They are very knowledge and take time to explain what’s wrong as well as show you the problem if requested. Everyone has always been friendly and kind.I highly recommend this repair shop to anyone
Had never used this business before but needed to get my vehicle towed over the weekend. Was very pleased and even surprised with how quickly my car received repairs. The man there was very friendly and helpful. Im definitely thinking about using Flat Black for future automotive work as well.
Flat Black Auto has been my go to for years, I trust Andrew and his team, communication is excellent
Great service and very fast, too! Kind, communicative staff who were ready to help!
Great shop, couldn’t be happier. I would trust my vehicle with them anytime. Will be back
I have brought my vehicles to Andrew at Flat Black Automotive for nearly a decade now. I am always grateful for the honest and fair estimates and repairs that they do. I would recommend them to anyone looking for consistent services.
Outstanding work, as always. The only place I will take my Corvette to for maintenance and repair. Flat Black Automotive has the right equipment to service low profile vehicles. Top notch repair personnel as well.
I have been taking my car to these guys for a long time. They’re the only ones I trust to repair my car right. Excellent service.
Flat Back Automotive is not only quality and punctual, but they will communicate and work with you on what you need. They were under the price I thought the bill was going to be and were very quick (valve cover gasket, broken bolt removal, and seal cap). The owner is amazing and great person all around - I will definitely be coming back for future car issues.I also got a clutch+rear main seal job done and no surprises; great customer service, quality, and price. Andrew communicates clearly on everything and makes it easy to discuss.
Andrew and his team do a fantastic job. Always greeted with a smile. Trustworthy and professional service. Went in to get 60k service on my truck and everything was discussed and lined up with what they said when I dropped it off. My breaks we’re getting g low and they were honest with me that I could wait another 6 months or so if I wanted before they needed to be replaced instead of just saying it needs to be done now. I really feel as if they have customer needs in mind.
Flat Black Automotive has helped me out when I was in a real tough spot. They fixed up my vehicle quickly and efficiently, provided me tips to keep it running smoothly and told me what would need to be worked on down the road. Andrew connects with all of his customers and makes sure they are well taken care of. All the guys in the shop are kind and courteous, hard working and reliable.Thank you Flat Black for all the amazing work!
This place is tip top professional.Theyre always on time for appointments and the staff are wonderful. Polite and respectful, not your typical car shop the place is very VERY clean.I will continue to go to flat black auto for all of my car/truck needs.Say hello to Andrew, he is an amazing mechanic/person.Flat Black is my #1 choice, go there you wont be disappointed 👍👍
Very honest and straight forward. Not trying to hard sell any maintenance that wasnt needed ASAP. Just a generic here is what we found attitude and if something was needed to be done i could have said yes or no. Thankfully nothing crazy was found. Very happy with flat black!
Nothing worse then mice chewing the electrical in your car, the unknowns or discovery work one would say. This would leave a lot of room for some mechanics to up prices for long shop time. Not flat Black they had my car back on the road with a full explanation of where they looked what the found and for a price that was extremely fair. I take a lot of pride in my car and they did as well, will definitely be back if I have any more issues I need help with.
Flat Black was super helpful, especially since I couldn’t find a good shop that would take in my BMW. My car had a ton of problems that they helped diagnose without scamming me out of service. The associate even had other shop recommendations for certain repairs. We were very well taken care of!
Easy to comunicate with, descent turn-around time.
Couldn’t have been easier for me, as someone who knows very little about cars, to get in and get the service my car needed! Andrew is great, trustworthy and helped me understand not only what work my car needs but why it needs it. I’ll be returning for whatever my car may need in the future!
I found Andrew (the owner) to be knowledgeable, friendly and understanding. Excellent service, all in succinct timing. I own a VW and was recommended to check out Flat Black for this reason. Super satisfied and grateful I did.
My check engine light came on during my drive up to Bellingham from Portland. They were able to get me in ASAP fix my problem, and send me back down to Portland. Very honest and good people. If they had a shop in Portland I would use them every chance I got!
Andrew was very fast and professional. Had my car towed to them when the clutch pedal was stuck to the floor. Told him I wasn’t from the area and the faster the better, they got the part in at 8am the next day and I received the call it was ready an hour later.
Great experience as usual.
I love Flat Black and the employees there! They do a great job and get the work done quickly! Thank you to Andrew and his crew! I wont ever take my car anywhere else!
Was recommended this place by a local chat group. Person at the front desk was really friendly and helpful. All around great experience.
Great customer service! Fast and professional!Thanks Andrew and crew!
Great experience with this shop.This shop was recommended to me by a friend after asking about trustworthy mechanics. So glad I came here.They kept me in the loop with everything, communication is very important to me, and they did not disappoint!They were able to diagnose the issues and make necessary repairs in a timely matter!Decent hourly rates, and great work, you cannot go wrong with Flat Black! I will be returning!
Completely Honest! Very Knowledgeable!
Needed a new starter and some minor repairs. The whole experience was great, start to finish. Andrew is very professional, friendly, and thorough. These guys are great.
Andrew and the guys are AWESOME! Always quick, with getting you in and out. Pleasant, and friendly their shop answers all your questions, and great work! I come here for pretty much ALL my vehicle needs!
I cannot recommend Flat Black Automotive more! Andrew and Scott have always taken care of me and my vehicles since I started coming to them early 2018. Any and all problems with my vehicles they have been straight up about, their quality of work and customer service is unrivaled. If you want it done right, come to Flat Black Automotive, Period.
Flat Black Automotive is the best mechanical service if found in the past 10 years. They are honest, trustworthy professionals who do what is needed and dont overcharge or add unnecessary work.I have been a client for the past 7+years and have recommended their service to family and friends.I have trust and peace of mind in their work and warranty. Though I dont live in Bellingham, they are worth the 35 minute drive and my loyalty.
Andy and Kevin were great! I would definitely come back for future repairsOut of all the places I got quotes from, this business wasn’t the most expensive or the cheapest right around the middleYou get what you pay forUnless you go to flat blackThen you pay moderate for an excellent serviceKyle’s built his experience up at the dealership and explained to me exactly what was going on so I knew what I was paying for - none of the other places did that for me and it made a big difference in terms of confidenceAndy was welcoming and friendly resulting in a very smooth processIf you want, bring some lagers for Andy! It’s his favorite type, but not just any ol lager because he brews as well so come preparedNot sure what else to addAll in all, trustworthy and quality service - what more could you ask for?Service done: EVAP hose replacement, oil filter assembly replacement, spark plugs
Trustworthy, great communication and excellent craftsmanship! Very happy with Andrew and his crew. Highly recommend.
Andrew was great to work with and had our car done the next day. Communication was great and treated me very good! Would recommend them to anyone needing automotive work done.
Andrew and the guys are a great time, super friendly professional, and extremely helpful! Would recommend this shop to anyone.Thanks again guys.
The air conditioning is now blowing icy cold. Thanks, Andrew!
Friendly, knowlegable, and honest!
I am so lucky I was refered to Flat Black Automotive. I am new to the area so finding someone I can trust with my vehicle, as well as gets everything done in a timely manner, is pretty much unheard of. Every time I have gone they are alway professional and on top of things. Their prices are incredibly fair and for the amazing work they do you cant beat that.
Great place to do business. Friendly, clean, and On Time!! Flat Black Automotive is where my car gets fixed!
These guys did my brakes and a vacuum leak repair. I highly recommend this shop to anyone looking to get anything done on their vehicle. They are clearly very highly qualified, thorough and professional. Mostly though I appreciated their transparency, honesty, and communication when it came to my repair... they always were proactive with calling, telling me what was up, what the costs would be... they were also very generous about billing and rounded down when it came to time and services! Ill be trusting these guys with my Tacoma in the future.Important background: I had taken my truck to another shop in Bellingham who was subpar for reasons I wont get into other than that they said my vacuum leak was inside my booster and that it would cost ~$500 to repair. I took it to Flat Black for a second opinion. They were knowledgeable enough to know very quickly that Toyotas need a gasket between the booster and master cylinder--something the other shop had forgotten to put in when they replaced my master cylinder. They ended up putting in the $2 gasket instead of replacing the $500 booster and now my truck runs great! Also, stellar job on the brakes. Just a little anecdote about what finding a professional and honest shop can save you in the long run.
I had a great experience at flat black Automotive. They were very reasonably priced and very quick I was happy with the service and well be happy to go back once again when my car eventually needs to get something fixed. The most reasonably priced place in Bellingham and owned by a car guy who loves his vehicles.
Very impressed with this business. Friendly, professional and does honest, excellent work. Will definitely return in the future for my car maintenance.
Very friendly staff! Very quick at getting my car in and fixed! Will definitely use again!
I have used this service several times. I believe they are honest about repairs needed and also not needed. I was in on time, no waiting at all, which is important for busy people. I will continue to use this service in the future.
Brought my vehicle in for an intermittent start issue that acts up very inconsistently. I dropped it off after closing, and was called by Andrew shortly after they opened the next morning. I visited the shop and ran him through what I could describe. He was very personable and very transparent about the difficulties with pinpointing intermittent starts. From the beginning, he explained he could not guarantee solving the issue immediately, but we went together to check out my car. He Immediately acknowledged some of the minor work we had done previously trying to solve the issue, which I appreciated without me even pointing it out. Andrew was very attentive and took any details I could give him seriously, even though I am not mechanically inclined at all, and kept open communication about status updates. He also squeezed my car into their very busy schedule. Unfortunately, my car did not act up while at the shop, and he was very clear that he does not like guessing and charging people for parts and labor to have them find out that it wasn’t the reason for the intermittent starts, but called and wanted to be clear if I would want to get a quote for what he could only suspect may be the culprit. My vehicle was desperately due for that same maintenance regardless, so I had no qualms going forward after how attentive, sincere, and professional Andrew and Flat Black Auto has been.
Very professional and reliable mechanics. Charged me nothing for inspecting my vehicle, very thorough and clear rundown of issues and costs. Would highly recommend to anyone looking for a mechanic you can trust.
I will be at Flat Black Automotive for all things cars from here on out. They were awesome, super nice guys.
Fast and quality service
I didn’t have an appointment but I came in with a leaking radiator and Andrew was able to replace it for me pretty quickly. Would recommend this shop to anyone because of the great service. I plan on using this shop for any of my future repair needs!
Flat Black has a nice alignment rack and fixed my issue quickly at a reasonable price.
After the fiasco I have had to deal with at Nissan since they were bought out, I had to try to find a more reputable mechanic and my friend recommended Flat Black. Scott is very friendly, honest and helpful. I ended up having to have a brake flush despite the fact that Nissan claimed they did it. Never again. Scott was honest with me about what needed to be done and his honesty is why I continue to go there. I highly recommend his shop which is now on Iowa Street.
My car got dropped off by a tow company and they took it without an appointment and took care of the needed repairs quickly at a nice price.
The staff is professional & gets the work done on time at a fair price. Highly recommend!
Thank you flat black automotive!! feels good to be back on the road running!!best place around by far!!
I came in with an unknown problem and odd squeaking sound. They were very friendly and professional. They took the time to inspect all the critical areas of the vehicle and determine that it was still safe to drive. Everyone was very helpful and I will definitely return for future service.
Friendly fast service!
Honest people you can trust. They have always been up front with me if its something I need fixed right away, later, or if I should consider of it is worth fixing at all (had an older car with a very expensive electrical issue that would cost way more to fix than the value of the vehicle). I really appreciate the work they do. Great customer service. They always take the time to make sure I understand what needs to be done, and why, before they commence any work on my vehicles. I highly recommend this business!
Super friendly service and good communication. Seemed a bit overpriced hence minus the one star.
My van broke down on my way out of town, AAA was able to get me moving and so I drove it to Andrew @ Flat Black Auto. I was fixed and ready to get back on the move in less than 20 minutes and he covered the costs of the parts. It was only a few bolts but that type of gesture says a lot about the business. Thanks again Andrew!
I stopped in Bellingham for a few days while on a road trip and needed to get my car checked out before continuing since I was hearing clunking sounds near my right wheel. I called 4 mechanics who were all bookedfor the whole week and would not see me, even after telling them my story and that I was trying to get back on the road the next day. One of them recommended I call Flat Black. When I told Andrew my situation he said to bring my car in ASAP and he would fit me in. He was so friendly, helpful and showed me the problem. He assured me it sounded worse than it was, got the replacement part I needed anyway, fixed my car, and I was on my way within a few hours. Thank you Andrew! He even gave me recommendations for some places to stop on my drive home.
We take all of our vehicles to Flat Black. Andrew and the team are great. We appreciate how thorough, honest and quick they are.
Very easy to communicate with, high quality work
My only comment would be it can be hard to find. Business is behind another business.
Was headed to Seattle and broke down, didn’t know Adam from eve. This shop saved me and a decent rate. They threw a head on quick and got me on my way. Great staff. 10/10
I was fit in at the last minute, and Andrew was so nice and transparent about what was going on with my car. Love that he actually showed me the problem and talked me through it. Will absolutely be going back for any issues that come up later, and recommending all my friends. Thank you so much for your help!
Flat black is my go to for any repairHonest and reliableAndrew will take care of you
Rapid, courteous, professional, accommodating! I’ve found my new mechanic!
Knowledgeable staff with great experience
Great service with minimal down time. Went in for (o2) sensor and on further inspection found I was low on coolant due to bad radiator cap thanks Flat Black for taking care of me before I had major issues.
Family business. Great service. Very friendly and accommodating. Highly recommended.
Awesome customer service, very friendly. Definitely recommend!
Very very professional what others would have taken a few weeks to get back to me on Andrew delivered in a days time can’t express how appreciative I am of knowing where my cars work is gunna be done from here on out
Always a pleasure to have Flat Black work on my 2004 Subaru. They know I want to keep it running for another 230,000 miles.
If you are looking for an excellent automotive shop, this place goes the extra mile. I recommend this place to everyone! They were very efficient, friendly, and helpful.
So far so good. Just a general inspection.