Always a good selection of merchandise. Today I went in and a new employee was working the front register. It was around 1PM. I think her name was Jackie.She greeted me with a smile and offered to help me with finding anything that I needed if I had troubles locating it. Her entire demeanor was professional and old fashioned Texas courtesy with a nice friendly attitude.Sad to say, people like her are a rarity!Very impressed and contented with my experience today ๐คช๐
This was the second time in a row ive been to this location significantly after they told me my prescription would be ready & when I arrived the gentlemen at the window was rude and stated it wasnโt ready and I could come back. I felt like this was poor customer service after I gave him ample time to provide the medication in time. The fact that he asked me to COME BACK after I drove over there was very inconsiderate. There wasnโt a line, I was the only car there. Seems to be common & the man at the window wasnโt apologetic and didnโt care that he needed me to drive all the way back.
I had my first vaccine today and I was quite nervous to say the least, but the folks at CVS in Benbrook were so very nice! The gal who gave me my shot was such a sweetheart, I felt so lucky (I couldnโt pronounce her name, but it was something like Farrah??) I pray I get her for my 2nd shot! Never even felt it when she gave me the injection, she was great. I really appreciated her compassion๐
They are always top notch. Fixing issues created by the delayed/incorrect mail order. Consolidating refill schedules so I dont get a refill ready everyday of the week. Fast fills on new prescriptions when I am sick. Great, friendly staff. Excellent head Pharmacist.
Loosing Rxs, missing approved auths., incomplete orders, etc. I switched to this CVS years ago because I am required to use CVS by my employer and the service at White Settlement was so bad. It appears that this store is attempting to come down to its sister stores level.
I want to say that this group that works here is beyond awesome. Every time I go in there they are always nice to me. They go above and beyond to ensure that I get the best service. This last time I had lost my medications, they did the leg work to see if my insurance would cover the cost of the refill. I like both the man and, I think Dana, the other woman pharmacist... The front staff are always always nice and fast. I drove out of my way to come to the pharmacy because they are my favorite group. Thanks for always being on top of your game, especially now with the added stress of Covid!!! We see you!!
I have no complaints! I have been going here for years with no problems. Some of the staff even know me by name!
I was recently diagnosed with diabetes and obviously very scared, I went to get my new meds and had a consultation with my pharmacist Perminder Sagoo and I am so thankful to him. First thing he did was grab my hand and tell me I was going to be okay. He went over my med, gave me so many suggestions and told me to stay in contact and call if I need anything. He made me feel so much better that I left with a smile on my face. What a wonderful man and everything you could ask for in a caring Pharmacist. I will never go anywhere else.
THIS CVS is so dope. Everyone here is super friendly. I mean that- not in a generalized way, I am talking about every single employee here has been super pleasant to me. They absolutely love my little baby too. Starr was one of my favorites but I guess she transferred like a traitor. (๐๐คฃ) But its okay because she was awesome. I also had an issue a LOOOOOOONG time ago with an employee (who no longer works there) asking me personal and judgemental questions about my purchasing a pregnancy test as well as cadbury eggs. (No, guy. Cadbury eggs are not symbolism of any kind, they were on sale and I like them. And also, yes I do intend on keeping it if it were positive, seeing as she is almost 7 months old at the time of writing this ๐คฆโโ๏ธ) Kenneth Apple was awesome and took appropriate measures to assure me it would not happen again, which earned my loyal business.Keep up the awesome work all of you!
I dont have any complaints here. I am glad that somewhere like this still has film development. It is dying.
Very helpful clerks
Poor people skills
Walgreens is right across the street.