Mountain supply is a very resourceful establishment that is a one stop shop for all things mountain adventures. They were very helpful and kind enough to accommodate my last minute rental request. I would definitely recommend stopping by even if it is just to say hi to the local folks and find out about the conditions around the area. Cheers.
Personal approach to all customers. Manager went out of their way to handle an issue I had with an item. I also witnessed two employees helping customers with recommendations on local hikes and climbs. Way more than a place to buy outdoor gear. Its a community here. .
Very friendly staff and a really cool selection of clothes and gear. Will definitely return when Im in the area.
Great gear store, really nice selection of gear for a variety of sports. As a climber and hiker they definitely had everything we needed. The staff are really knowledgable and will help you try on, test, and choose between a variety of options.
Avoid REI, these guys have way better cutomer service..
Like many others have already said, Mountain Supply has high quality gear and excellent customer service. I have bought boots and climbing equipment from Alex, and have only had positive experiences each time. He is knowledgeable, easy going and patient. Lacey, Amanda and Nick are also kind, experienced and helpful. Additionally, having Sage (the sweet shop dog) around to pet is a big bonus. I also believe that, whenever possible, it is just and right to buy from a local store.
Its my go to for climbing needs. They have the essential gear needed for adventure. thanks a bunch!
Great local store with a wide variety of camping and outdoor gear. Backpacks, shoes, sleeping bags, maps, stickers, clothes, discs for disc golf, sun hats- the list goes on and on. Well organized and clean, safety measures in place and nice employees.
Best place to get your gear in Central Oregon. They are very knowledgeable and super nice people.
Low key but serious mountaineering store
I tried to rent snow shoes for a moonlight trip. I was told it would be a 2 day rental unless I returned them before they closed at 6pm. Apparently, she did not hear the moonlight part of my trip plans. I asked if there was a 24hr rate and she told me it was a two day rental. Instead of renting snow shoes for the night for $15, she followed the store policy to the letter. If I was a small business owner, I would prefer to have $15 then snow shoes hanging on the wall.I went around the corner to Gearfix and got a 24 hr rental for $14.
Knowledgeable and friendly staff. Super cool gadgets and equipment. And the best door greeter ever -a very chill doggo!
Great store with high quality items. My favorite part is their helpful and knowledgeable staff though. Highly recommend!
Rented AT and splitboard packages for a day. They had plenty of options for gear. Walked us through all of the features of the gear. $60/day is hard to beat for complete AT package
Mountain supply had exactly the back country skiing equipment we were looking for and incredibly knowledgeable staff. Will be a repeat customer.
Good brands great people
I have spent probably like $1000 at this store over a year and half. They have good selection of gear at high retail prices. That fair. I try and shop at local places but they dont help with returns on the gear they sell. I feel like they should have a customers back about defective gear. I dont expect them to act like rei but reasonable working as a middle man between manufacturers and customers is what im paying them for. From now on Ill just buy what I want from the internet and pay a third less like i recommend you do before you shop there.
Travis in the ski department was SUPER helpful and knowledgeable. Next time I make a big purchase for my back country set up, I will refer to him!
Excellent quality clothes, good prices and very friendly staff
Awesome staff! I was looking for trail runners for light mountaineering and one of the staff members had the perfect suggestion that turned out to be better than what I had been looking for originally.
Very happy with the time Travis took to get us into the right pairs of cross country skis. At some other stores, you could practically feel the clerks rolling their eyes when a couple of senior citizens came in asking a lot of questions. Travis was very courteous, and treated us with patience and respect. We also feel we got a good deal as they had a sale going on for packages for different levels/interests. As we left, we mentioned having trouble with a trekking pole that day (not purchased there) and they suggested bringing it in to see what they could do. Fortunately it fixed itself in the parking lot.
Great experience! Top of the line gear, and very knowledgeable staff. Help and recommendations for all your needs. Will return here everytime Im in Bend.
Walked in to grab some climbing shoes and was met with amazing customer service and a really in depth fitting process and an honest review of each feature of each shoe. Super knowledgeable and approachable staff and a great selection. Whatever they’re paying Wolf isn’t enough he is super knowledgeable on climbing stuff and helped me out while not making me feel like a noob. Will be buying all my future climbing gear from here.
Very knowledgeable, great store. Very helpful
The coolest outdoor store in town! The selection is great with alot of unique things and the prices arent outrageous like other spots in town!
Super welcoming and super helpful. Pricing was about what I would have paid online. Plus, I was able to try for the right fit and bought a different harness with their input and help. All while able to support a local shop. Cant beat that.
Large selection of outdoor clothing and accessories
Nice local spot with great customer service. Everyone is super helpful and nice!
This place is the place! They have all the things ya need! Local vibe and everything an outfitter should be!
Go to Mountain Supply if you want the best outdoor gear. Seriously. Theyve got a wide selection...from sleeping bags to bags of dehydrated food and tiny lightweight stuff to stuff in your pack thatll make your trip just a little bit more comfy. Now, go check it out!
Best outdoor gear store in town. Super knowledgeable staff.
After searching in more than six shops in Portland and Bend for the Metolius Bravo II quickdraws, Mountain Supply was the only place able to source them for me - and at incredibly short notice too. Everyone I spoke to there was extremely helpful and nice. If you are looking for climbing or other outdoor gear, I highly recommend checking it out. They came through when REI and other big retailers couldnt. Thank you!
Friends and I were in Bend recently before we headed out to do a great 20 mile loop in the Sisters Wilderness. Delta airlines lost the pack of one of our group and Mountain Supply were total lifesavers. The staff is a wealth of information and helped a lot to re-supply our friend. Highly recommend this place!
Small family owned store with a great selection of authentic high quality mountaineering gear. An incredibly knowledgeable staff that really helped us in the decision making process. Couldnt be happier and really loved our experience.
Good store for all of your climbing needs. Knowledgable employees.
Always the best people helping you there and a long standing member of the community!
Always good service and employees are often more knowledgeable than those at REI
Quality gear - somewhat limited selection.
Awesome store.
Laid back. Zero pressure. We bought a couple pair of keens and socks.
Rude. Condescending when I asked questions and couldnt be bothered with helping me find what I was looking for. Rolled their eyes and had to be asked several times to get the shoes I was trying to purchase from the back.
Great selection of unique and top quality outdoor gear.
Super helpful staff, they had a really good selection of tele boots and bindings in stock, tried on a couple different pairs, found the ones for me. Really glad I didnt have to rent.Looking forward to my moonlight ski this week!Good selection of gear and knowledgeable staff. Backcountry, hiking, climbing gear along with casual clothes.
Best outdoor gear supply in town. Great brands and selection
This place is great! Kevin found the hiking boots that were best for me and the entire staff helped us plan the rest of the day due to a weather change at Crater Lake that they told us about. If we had not learned about the North entrance closing our entire day would be ruined but they helped us come up with plan B and the day was wonderful! Shop local everyone!
Good gear good vibes
Super friendly and knowledgeable staff! Would highly recommend for backcountry skiing needs.
Love this place. Have a good selection and expert knowledge!
Rent crash pads or buy them ! They have high quality crash pads (such as asana highball) and books of all the climbs at Smith rock. Come here for hiking/climbing+more gear and info.
Great staff, quality products.
Great service, easy location. Well done.
Great little shop, amazing selection and experienced people.
Great for PCT needs.
Employees had great knowledge on climbing supplies, store had great deals and inventory. Cant say enough good things about them, I will be back.
Walked in with my mini labradoodle puppy on a lease. She was attacked by a much larger adult dog roaming freely in the store which had to be dragged off her while she yelped in panic. The dog was evidently owned by an employee who neither apologized or asked if my dog was ok. We left. I would be very concerned to bring a small child into that environment.
Cute outdoor supply. Full of great gear for any outdoor activity with knowledgeable staff
Had a great experience here, staff was very accommodating when I needed to return an item that had been on sale even though this is not their policy. Will come back next time Im in Bend when I need new gear.
One of my favorite outdoor shops. Good to support a local shop that knows their stuff. 10/10
Loved a jacket that my Dad tried on! great supply of mountain gear!
Best variety of climbing shoes Ive seen in town so far.
This awesome local business is known for professional and knowledgeable staff, a plethora of options for all of your outdoor needs (including climbing, of course!), and a welcoming atmosphere. Family-friendly and always supportive of the community, we love this crew and highly recommend them!
The staff is really friendly and knowledgeable about the area and what supplies Ill need.
Super friendly and knowledgeable staff.
Best selection. Best employees. Best vibes.
Good place to buy camping, climbing, skiing, and other sorts of gear.
Mountain Supply has a massive selection of gear, competitive pricing, and friendly staff. I was surprised they carried Totem Basics!5/5
Great store with too notch products and staff.
Best outdoor gear in town, and great helpful staff. Skip REI and shop here instead.
Always helpful staff and high quality clothing and gear selection.
Great selection awesome friendly staff. If you need gear get it here!
Excellent service
Great shop with a responsible price range on all the gear and clothing. I will return!
Seemed way over priced. Was looking for beginners climbing shoes. Cheapest option was 100.00
Always friendly and knowledgeable
Great staff, knowledgeable about climbing equipment. Only place in town for that stuff and buy local!
Very helpful staff, good quality gear. Limited selection
#1 place in Bend for gear. Helpful staff, great products and always better to support local over REI.
Great shop with friendly knowledgeable employees
Great selection of all that you need
Great snow shoe rentals!
Great hat selection.
Great shop!
Amazing service.
Awesome shop
Travis was helpful and insightful
The best
Gear heaven
Lots of supply
I bought a flat gas tank at this house.