The best experience I’ve ever had with any storage facility! You will not find a better, more caring and professional staff as this crew and a property as clean and well maintained. Great rates! I highly recommend you bring your business here.
Fantastic service from Chris in the office! Very nice, clean units, very secure. I actually moved from another storage place because of the service at U Storage and especially the price! Chris told me he would beat their price and he did, by a lot. Enough said!
Jeremy and the other people at the U Store were amazing. They went out of there way to help me and my family. Moving is a very stressful time and it was nice to have people who care.
Super friendly people and always willing to help. They have helped me in everything I’ve asked for. I extremely recommend business with these people here, they know how to treat their customers.
I needed to rent a uhaul last minute and Ustore made it easy to pick up and to drop it off! I was treated with respect and the store was very clean and I will always rent a uhaul from them in the future! Good work guys!!!
Chris Magness-- Went above and beyond to ensure my move and truck rental experience was exactly what we needed. All on Saturday afternoon after closing hours. Cannot stress how rare this kind of customer service is today. Many thanks from the Riggleman Family!!
We rented a 15’ uhaul for a day to move and the guy who checked us in & out was awesome. There were a little dirt and rocks in the truck but the guy gave us some credits for the trouble. He also called to confirm that he gave us the credit. They seem like very genuine folks working there, not just trying to make a quick dime. The store was clean and had some supplies for packing too (like mattress bag, boxes, taped, etc). Would definitely use them again & recommend to friends.
I highly recommend them. They have great staff and they are very reliable. The only problem we have is that he back gate never wants to open for us. We have a big camper. So we need to be able to just pull out instead of trying to drive around to get out.
Best kept storage facility I have come across by far. Your safe with them.
Moving everything from one storage unit to another is my worst nightmare, but Jeremy and everyone at U Storage made it unbelievably easy! Jeremy was very thorough when walking us through which units would be best for us. Once we decided, it was very clean and easy to locate. The actual office itself has great music, locks available for purchase (which Jeremy personally opened for me so I could immediately use!), and zero wait time! Once we opened the gate that greets us by name, we received a text, that we can respond to, reminding us that the team is there to help whether its questions or moving heavy things. U Storage is the bomb dot com! :)
I love this place! The staff are all friendly and super professional and helpful beyond expectation! They are polite and accurate.Anytime you have a question they are there to answer it!The units are clean and in excellent condition! The lobby has moving supplies, PLUS you can lease a moving truck!There is nothing more you could ask for in an easy to access storage place!
Very helpful and true to their word of Price matching, I got my 10X10 unit for a great price per month, and its a very convenient location for me. Its also very secure with gates, 24 hr access, and cameras. Thanks so much. Love this place.
This place is amazing! Brand new storage units and top notch customer service. Very helpful and truly is a one stop shop if you are moving. Boxes, tape truck rental etc. all at great prices!
I have been with Bentonville U Storage for almost five months now and I have no regrets. They were a lot of self-storage options and this one was the best. They had the lowest price for a climate-controlled storage with 24-hour access. Also, arranging for the unit and making payments are incredibly easy.
Easy contactless setup. Auto draft monthly! Great prices.
Convenient place to drop off uhaul trucks and storage. Chris is awesome 👌
After the day before closing on our house here while moving from San Antonio, Covid-19 hit and we couldnt close, Jeremy set us up with not only 1 but 2 units to unload our uhaul. He was sooo kind and helpful, after we moved in and had our kitchen remodeling set up, we went back to Bentonville U Storage and rented a unit to have extra room in our garage for all the old and new cabinets, bikes, boxes that werentunpacked yet, and lawn mowers. The facility is awesome. Cameras everywhere with 24/7 access. Amazing! Our boat storage near Praire Creek was broken in to and we lost over $14k of tackle and things, but no cameras there to recover anything. Thank you Bentonville U Storage for always being our go to for household storage.
I cant say enough about these guys! Jeremy and Chris have been terrific to work with, polite, professional and really going above and beyond in many way! These are the type of people you want to deal with in stressful situations like moving can be.We did a one way rental to Florida through them and purchased many, many boxes and other items for packing up our house.Unfortunately the one way didnt go so well! The truck broke down in Tupelo, MS and although the roadside assistance experience was not great I have to say that the people were not the problem! Obviously U-Haul has invested in customer service training and they have hired a lot of capable people who believe in great customer service!In spite of the Tupelo experience the people were so great to work with and so focused on making it right that we now have another reservation with Chris and Jeremy for a truck for our final move!When the truck broke down we spoke with a lot of different people but Cynthia, Ivy, Josh, Liz and Erica all were great to deal with. Compliments to Corey Platt as well, he was a pleasure to deal with!One last comment on this long review. U-Haul, as with most companies should look into wait times and staff accordingly, a 40 minute wait to talk to someone isnt ok and there are a lot of people like me, who in a bad situation want to talk to someone, not use their phone and a website to get help!Overall, the ultimate compliment that Im paying them is that we are doing this next one way rental with them also!
Fast and easy rentals..A+
Clean facility, easy process and a friendly employee. Highly recommend
Chris was amazing! Saved me time and money! I totally recommend you come here for all of your storage needs!
Great location for anyone west side of Bentonville. Security is done right and prices are lower than most I researched. Office associates have always been very responsive when I’ve needed some help.
Seriously the best storage unit we could have asked for! We stored our entire house here while I was in rotations for medical school and weren’t worried one bit about it! So safe, clean, and helpful! We had a scheduling conflict with moving in when they were open, and one of the workers willingly set up our code, unlocked our unit, and emailed me a map of where it would be. They also have great rates for Penske rentals right there on the lot. I have never once had a grumpy worker or bad experience. Would recommend 100%!!!
Wonderful units! Great location, responsive staff, and safe+clean storage buildings. I would definitely recommend this place!
Super quick and simple. Went on the site - followed the sign up - setup my code - got a map and where my unit was, didn’t even need to speak to anyone! Space was clean - no problems. Excellent
Clean, orderly and organized storage units. There is two lanes between buildings making it easy to drive by others who are unloading without risk of hitting pedestrians
Great storage units, upkept well, friendly staff. Only complaint is they stopped handling Penske and now they operate with shady U-haul, when a company operates with U-haul they care about the dollar not the customer. U-haul finds every reason to take money from the customer, and if the business I support is supporting them then its time to move my storage unit. We originally went with you for Penske related trucks and rentals and started renting a 10x30 for the last year just about, went the other day to look into a Penske and they switched to the old U-haul actually was pretty sad about it.
I am a fairly new customer. So far so good. They have a new clean facility. The staff are very friendly and willing to work with you on a good size and price fit. The location is good and easy to navigate with a large or small truck.
Good people, very accomodating, will advise and encourage people to do business with them.
Very polite, helpful staff (though rarely needed). Clean facility, easy in and out. Never a problem.
Always very helpful and courteous.
Very helpful, friendly and efficient. It was easy to get information both from the website and the office ( in person and on the phone) and the business is customer friendly, customer driven.
The friendly and helpful staff are icing on the cake to an already great storage facility!
Great customer service and friendly staff! Clean facility. Jeremy is always very helpful!
Conveniently located and the staff has been extremely helpful when I relocated outside the area especially in making accomodation for the movers to off-load items to the storage unit
Great place. Everything can be done online. Great rates for the space. Great experience in person from the front desk.
Storages are really clean. I just moved in and chris and jyam are really nice guys and really help me out. Thanks to u storage.
Amazing place cleanThe staff is very friendly and go out of their way with their service
Fantastic and detailed service! Very clear communication and well-maintained facilities.
Very friendly, great customer service. Highly recommend!
Absolutely love this place! They have great prices and make switching storage units easyyyy.
Just rented a unit today. I believe his name was Jeremy and he was very friendly and helpful on the phone and in person. He explained everything very clearly and answered all of my questions. Everything was very clean and seemed safe.
They have been very easy to work with through move in and when we closed one of our units. Very secure place too!
Extremely friendly and helpful staff. Units are clean and secure. Highly recommend!
Smooth, painless, contactless move in process. Very clean facility that is easy to navigate.
Communication was good before showing up to secure the unit and upon arrival I was quickly in and out. Professional service and I would recommend.
Just moved into the area and needed to store some things untill house is built, and heard good things about Bentonville U Storage. They were very accommodating and made the paperwork simple and easy. I have used storage places before but this is the best.
Good priced, convenient location, and secure around
They are easy going and affordable. I love this place
Fast and easy online setup. Store manager did a follow-up to make sure everything went well and if I needed anything else. I asked for a lock and he billed it to my account and had it waiting for me in my new storage unit. Highly recommend!
We are new customers and have had a great customer experience so far! We appreciate the great customer service, clean facility and friendly staff.
Amazing place! Great units and great prices
Clean and New storage units! I needed 2 large temperature controlled storage units to store my things so I went to Bentonville U Store because it was close to my house and in a convenient location. Upon arriving, the staff member was amazingly helpful right off the bat. I was able to check out the units available and got everything squared away in about 20 minutes. They have everything you need (locks, moving trucks, etc) What I really liked about this location is the fact that all of the units are very close to where you unload your car or truck meaning you can pull right up to your door and you don’t have to walk a mile just to get to your unit. All of the units are new and smell great. The entrance gate is very convenient and just overall this is a wonderful facility. I would recommend this company to anyone I know.
Great new clean storage facility. One stop shop for everything I need for my transition. The workers are very helpful!
Very helpful polite and accommodating have rented truck before thats why I came back...thanks guys
Warm welcome and good suggestions given by them. We were allowed to choose the storage unit we were comfortable with.
Everything I exspected.service was A one. We had moved here from a long way away and you guys made me feel I could trust leaving all my life belongings with you. I do wish I would of used the controlled weather unit just because of bugs. Thanks
Staff is really helpful. Setup is very easy, everything online. Only the prices little higher than other storages.
I absolutely love these guys. Not only is it conveniently located next to my home, but when I fell behind on my payment they were willing to work with me to get it sorted out! Everyone up there is so friendly. I just love them!
They are extremely nice and helpful. I love that the facility is new and clean. Would totally recommend to all anyone who needs a storage unit!!!
The guy in the office was friendly and answered all my questions that I had. Love that they got cameras everywhere and u can go there at anytime.
Great customer service, they listened to what I needed and facilitated that action
These guys are great to deal with and made me feel very comfortable getting what I needed quickly. Very professional and great follow up.
Excellent move in and move out experience. Highly recommend for short term storage, staff is knowledgeable and friendly and very easy to work with.
Quick, polite, convenient, clean and priced right.Very easy to work with.
Incredibly easy process and fantastic customer service. Our unit was clean and in great shape. We will use this location again, if we have storage needs again.
Nicely priced, clean and safe. The staff is super friendly and COVID awareness taken seriously during your visit in the center.
Ive now dealt with UStorage at multiple locations and its been the same every time. Every employee has been so friendly and helpful. The kind of people I love to do business with!
This is a clean, safe, reliable and affordable storage rental. Im happy with having my things there.
With having to move in 15 days and not knowing how to get it done or ever renting a storage unit before this was the best place for so many reasons. The prices are of course nice but the service that was provided was extraordinary. Having the store with anything you could have forgotten or needed is so great and that the prices are not jacked up speaks to the service they want to provide. Anytime we had a question they went above and beyond with answering. On the busiest moving day of the month we decided to try and get a truck and figured there would be none available but when we called to check they immediately ran out and got one ready and parked to where we just had to get the keys and drive straight out. It’s the little things when everything is chaos that means so much. And when I no longer needed the unit and called to cancel, within a day of being charged, when they were not even open I got a response immediately response that it would be taken care of and confirmed the next day when it was. If I ever need a unit again I will immediately choose them and if I hadn’t moved all move stuff into my new house I would have loved to have stayed and worked with them. Nothing I would change about my experience! Thank you for your assistance especially in these times!
What an amazing experience. The young man that helped me get my storage was very knowledgeable and helpful. He had the best personality and it was a pleasure working with him. The storage units are very clean. Thank you for a great experience.
I found U Storage after meeting the manager. I was impressed with his professionalism and care for the business. The buildings are very clean, very secure and the grounds are well monitored and secure.
While working with the customer care team at this location, they provided superior customer service, and get this they have Penske rental trucks!!!Reach out to them for promo details.Tyrese
Good place and security 24 hrs
Very accommodating. Nice facilities. Good pricing.
Super quick, friendly, and professional staff and property. I am actually looking forward to being able to rent from them again soon!
Everything went extremely smooth when I rented a truck from them. Theyre very professional and were kind during the rental process. I am now renting a storage unit from them until my house is finished. They are a 24/7 facility which means at any hour I can go and access my unit any time I need to. Plus, free first month of renting a unit!
These guys are great! The facilities are well priced and well kept. They are also very friendly and customer oriented!
Very friendly and helpful staff. Storage units are clean and secure!
Very friendly and they are true to their prices
Super helpful and easy to set up / leave. Highly recommended
Fast, friendly, and affordable. What else can you ask for?
Off site storage made easy. Easy access, easy payments.
I love this place. I rented a unit in December and paid prorated rent for the month and received January month free. I recommend this storage facility.Great manager and staff.
Very nice units and great customer service.
Nice location, easy in and out
Highly recommend!
Very convenient & close. Nice, friendly staff!
Great check in experience. Served my needs for storage nearby XNA
Real nice rental and staff but prices are a little more than other facilities
Very clean, easy access and great customer service.
Workers are so kind to me and always answers my questions I have. U Storage is a very secure & I highly recommend it to anyone. Thank you U Storage for all you do !!
Good service, and clean facilities. the security is on point too
I don’t worry about vandalism, which was an issue at every storage place I have used in the past.
Incredible customer service! They were quick, easy and friendly to use. Thankful for the bentonville location.
Great service and great price. Exactly what I needed.
Easiest storage unit to purchase especially in a time crunch! Thank you so much Bentonville U Storage!
Good service
Great storage facility with wonderful accessibility. Friendly customer service as well.
WOW! This place rox! So I had storage a few years ago and my stuff got ruined from leaks and rats. Needless to say I was worried about getting storage again. However Jeremy and his team blew me away with how clean the facility was and how well they maintain everything. Thank you U Storage for finally putting a storage facility in Bentonville that is capable of safely storing my belongings. These people will not let you down!