Had an issue with a battery replacement shutting down my power ramp on my Pacifica. Both the service manager Ken and his master technician stopped what they were doing to diagnose and fix the issue. Stellar professional and courteous service on such short notice. Thank you
Everything and everyone at Mobility Works were outstanding. I was there for the 6 month check our van I had heard something vibrating beneath and it was fixed right away. I have purchased 2 vans from them. Bobby &the team are great.
Absolutely great experience, couldnt have asked for better. Bobby and Ken took care of my concern and got me out in a timely manner. Absolutely top-notch service.
This is by far the best business!! for all our lifts/mobility needs they actually have one of the best ASE certified mechanics in the state of Alabama.jonathan!! is the real deal and my family feels safe knowing he is there as a technician for all our needs in this field
Great experience! Very pleasant to deal with. Brooke and Bobby did a great job helping us with our new Sienna.
Robert and Kennth are awesome. They they have gone above and beyond to help us with our van on many occasions . I don’t know what we would do without them. Mobility Works is the best.
Extremely attentive to my friends needs and very quick to complete repairs
They took care of my needs and went beyond. Had my truck ready and the setup was perfectI highly recommend themService Manager is very Professional and took time to show me my new hand control setup and even went on the test drive with me and was nothing but positive.
Wow what a great experience and knowing this place is around we will always use them..the tech Jonathan has always done all our family auto repair work and our grandma needed a special van and now we have all we need for her makes us feel safe and this is a very family friendly place.great job mobility works Bessemer Al you guys have customers for life and thanks Jonathan for all ur honesty in keeping our cars like new..
The mechanic they have jonathan folks if need a real one go see these guys they will hook u up with best service in state.thanks for our hand controls wow what a blessing.
The mechanic jonathan is this companies main asset,wow thanks guys for all ur hard and honest work and thanks to john i xan finally be with family
My wife and I went to MobilityWorks a few weeks ago to find this well taken care of by its first and only owner that traded it in but my point is this used van had been well maintained and this dealership made us this wonderful offer that we couldnt refuse.Were well pleased by the way Chris and Allen had the few repairs taken care of. They were wonderful.All we can tell anybody looking and needing a really good used or new handicap van go by and talk with 2 nice guys Chris and Allen. Well sure youll be as pleased with your sale and any repairs needed there.
As always, we had good quick service for our van. The staff are very friendly and helpful. Recommended!
Thank you Willy, Chris and Sandy for taking care of all our needs and helping us find the right van for us! Our family is a long time customer of Mobility Works, Bessemer and have come to feel like family! They go above and beyond in all situations!!!
If you lease from here and your love one past away, in order to break the lease they want you to pay the lease out. Which dont make sense, because you will turn in the vehicle and pay the lease out so the can lease it out to someone else. Getting me some legal representation to handle this. This is how much they like disabled veterans., who lost a child.
Beware all
As a Special Needs parent, having a company that promises you reliability and great customer service is VERY important.I feel as if I was taken advantage of. There has always been minor problems that should have been fixed and they never found time to fix things when I lived 4hrs away and was in the area. I call and email to ask questions, and never get a response in time. I have asked repeatedly to get a quote on my van to sell back and they don’t even have the decency to call or email me back.I would suggest BraunAbility, they seem to have better customer service from what I found out from other special needs families.
Chris Wathey and Willy Moulin both did an outstanding job of guiding us through the process of getting our Braunability van through the VA. We truly appreciate all the hard work and tenacity they showed while going through all the steps with VA. We love our new Pacifica van!
Incredibly helpful and knowledgeable place. If your in need of a handicap accessible vehicle this is the place to go.
Great place for your handicap needs!
Best place for handicap needs!
Awsome customer service
A 2 hr. drive and was told that the van had to be details then was told cant get parts for a van that old.
Always great service.
Have to take the van to be worked on, its getting old wish we could afford a new one