The experiences that I have had at Blacksburg Eye Associates have been entirely positive. The staff, technicians, and doctors are kind, respectful, and always professional! They are always willing to answer my questions to the fullest. I appreciate Dr. Mitchell and how she professionally takes care of my vision needs. I feel blessed to have the people at Blacksburg Eye Associates take care of me!

This was some of the best service I have received anywhere, not just at a medical office. The entire staff was incredibly nice and seemed to truly care about their jobs. I never write reviews, but the staff was just too amazing not too!

Dr. Dovie remembered me after 9 years being away. He was very thorough and detailed. He explained everything he found both visually and understandably. Hes the best eye doctor Ive ever had. Natalie the optician was great as well. She knew exactly which frames worked on my face. Kudos to all at Blacksburg Eye Associates!

I have been going to this establishment for several years and have not been disappointed. Helpful, friendly staff that makes you feel comfortable and confident with the care you receive. Work well around schedule changes and pay great attention to detail. A+

I always feel well taken care of and reassured when I visit Blacksburg Eye Associates. Im a nervous patient and theyre very accommodating. If there are delays, Im kept informed. Everything is very clean throughout the office. There is a pleasant atmosphere all around!

I called to set up an appointment and the person who assisted me was very nice. She also had me go ahead and complete the patient info online so it would be done before I came by. I called to check in when I parked and when I walked in they were ready to assist me right away. The gentleman was very helpful and kind as he went through the different exams. He did a great job. Dr. Melchione came in and did the rest. She explained a few of the images and let me know my eyes were in good shape. I wear readers but was interested in the progressive lenses. I decided to see what they had to offer as far as frames, but honestly I was not prepared to spend that much on the pair I liked. Maybe later as my eyes get a bit worse, but the frames plus lenses are something not covered by my current insurance and the price wasn’t worth it for me at this time. Still, the service was great and I would definitely go back for my next exam.

The people were friendly and kind. Good selection of glasses. The people were very helpful when it came to picking out my glasses. I did not have to wait long. My care was wonderful and the doctor was very kind and helpful. Willing to answer any questions that I have. There is a selection for everyone. A touch expensive but that is every glasses place. Highly recommend!!! The people really do care about you and have great customer service. Gonna recommend to my coworkers.

It was an excellent first experience at Blacksburg Eye Associates! Each staff member was personable, helpful, and kind. I’m glad to have chosen such a great eye doctor.

My adult daughter was referred to this facility. Had spoke with Alana on the phone & she had been most helpful. So impressed today. Office immaculate, following Covid precautions. Staff very friendly and professional. Love Dr, Dovie, took time, explained things. Very thorough with exam. We have to return Friday for more testing to see what our plan is. A long drive but we’ll worth it.

They are just the best of the best. Love this entire practice!

I needed a new eyeglass frames on short notice. I was scheduled for an appointment on the spot, the optician was incredibly helpful, providing a wide selection of frames to try, and providing very good guidance and feedback on suitability for my needed lens types (graduated), overall fit, style/look, etc. I see another optometrist in town (just due to a long relationship there), but if I ever had to find a new optometrist, Id choose Blacksburg Eye Associates based on this wonderful experience.

Dr. Mitchell and the rest of the doctors and staff at Blacksburg Eye Associates are absolutely fantastic. Ive been wearing glasses and contacts for twenty years and Dr. Mitchell in particular gave me my first set of glasses Ive ever had that make me feel like I can see well. Shes just freaking awesome.The entire staff goes above and beyond to be professional and friendly. I almost love going there. Its such a great experience.

My follow up visit today was great. Dr. Melchione greatly reduced my eye dryness/inflammation. I am on the path of clear, healthy eye health. Thank you also to the receptionist and Neal Houston.

Everyone is so knowledgeable and friendly. I felt welcome from the time I got there until the time I left. Getting glasses is a hard decision which was made easier by your talented staff. I plan on returning each year to make sure my eyes are taken care of. Thank you for a great experience from something that, quite honestly, I was dreading doing.

I will not see any other eye doctor. I have been seeing Dr Dovie for 4 years now, he and all of his staff are very professional, they have all the latest tech and they are all friendly. I never feel rushed, they take the time to explain everything that is going on, issues with my eyes, things that can be done to correct any issues. They have the best selection of frames and are super helpful picking out just the right ones.

Wonderful staff and experience every time. They are always so kind, efficient, and helpful.

Thoroughly an enjoyable and informative experience. Dr. Mitchell is a credit to the profession. Highly recommend Blacksburg Eye.

Love Dr. Mitchell. She explains everything to you and is very caring.Loved the lady who helped me pick out my glasses (i can’t remember her name. I want to say Natalie) but, she did such an awesome job helping me pick out sunglasses that I would have never picked out for myself.

Highly organized, great service. Excellent experience all round.

Sierra was able to replace the lenses in my old frames to make them more effective for my near vision projects, while keeping my current frames/ progressive lenses for everyday use.She also listened to my concerns, and adjusted my current frames to mitigate condensation from mask wearing.Highly recommend. Very covid-19 aware, very capable optometrist.

Great customer service. Incredibly efficient and friendly staff definitely recommend!

Always the best! So professional and everyone goes that extra mile to be helpful.

The doctor and the staff was very friendly and nice they were very helpful and explained everything in a manner that you could understand

I always have an excellent experience when I visit. I would highly recommend Blacksburg Eye Associates!

Dr. Dovie and his staff are the best around...by far. If you want excellence, expertise, good care, and a specialized appointment, this is the place. I would give 100 gold stars. It doesnt get any better. We are blessed to have him in our area.

Blacksburg eye associates is delightful, clean and organized ! Everyone I’ve worked with is accommodating, informative, fun to talk to, efficient and unlike others they are never pushy .

Most other optometrist offices ask for gender and these guys ask for birth gender. Meaning that they are transphobes. If you support trans rights, go to a place that accepts trans patients. Not this place.

Could not have asked for a more positive experience! The staff were efficient, friendly, and very helpful! Thank you!!!

My family of 5 has been going here for years and absolutely love Dr. Mitchell and Dr. Dovie! I honestly just feel they are so knowledgeable and thorough and I have 100% confidence in both of them. Dr. Mitchell is just my absolute favorite. She has been amazing in utilizing the latest options available to slow down my daughters changing prescription during her growth periods and has just been amazing to work with! We also recently had the pleasure of working with Dr. Hempelmann when one of my kids was having vision issues due to a concussion - she was wonderful. She was so thorough in her exam and really took the time to tell my daughter and I how the concussion was affecting her vision and why. She also helped us understand options that would help her in school while it was healing. My husband and son see Dr. Dovie and have nothing but positive things to say as well. Great sense of humor and extremely knowledgeable.I have read a lot of reviews around prices here and I will say that no, it isnt the cheapest; however, when it comes to vision I simply want the best - and I truly believe they have the best doctors in the business. So Im perfectly fine with any charges as they relate to my familys eye health.My husband and I have ordered glasses there in the past and the quality has been phenomenal. Ill be honest - I dont buy my kids glasses here as they are really expensive and my kids are brutal on glasses (ie we replace them a lot!). Having said that, Ive never been judged by anyone there for buying my glasses elsewhere. I do get my daughters contacts there as they are very competitive with prices and their service is the bomb. My daughter ran out about a week before her new ones came in and they gave us a weeks worth to hold her over until the new ones arrived. Lifesaver!All in all - completely pleased with this practice. Love the doctors they have and have confidence that my family is getting the best eye care they can.

Buying anything from here is REALLY expensive even after insurance but the eye checkup service is good for $50.Buy your frames / lens online and you can save $100 easily

I had an eye emergency and was taken within an hour of my call. The wait was short. Staff incredibly helpful and thorough.

Very professional. They explain all they are doing before and after to help you be informed of your eye health.

Initial visit - great friendly atmosphere. No waiting. Very up to date equipment/ procedures. Glad I switched to this practice.

I love Dr. Mitchell! She is extremely professional but friendly. The whole crew is so sweet.

I had a great experience today. I did the extra service of optos or sonething like that. I reccomend it to everyone because it told me info i would never have known otherwise. The tech Bethany was professional and answered all my questions. I give her an A+. Britney helped me with frames and she was hinest and patient. A great person. I will be going back for continued care.

I had a great experience today at my first appointment! Everyone was super kind and not in a rush. Dr. Melchione was very nice and took her time with me☺️

I needed to come in for an emergency appointment and I was able to get scheduled quickly. Everyone was very nice and understanding. I was seen on time and left in a reasonable amount of time. I felt like the doctor was very thorough and compassionate.

Excellent service, procedures and testing well explained. Facility was very clean and up to date. This office has developed a comprehensive plan to prevent spread of covid as well. They dealt with all insurance issues and left me with a great experience

Visited this location on 11/23/20 for a full exam and new prescription. I was greeted by a friendly staff who were efficient with my initial visit from top to bottom.The location is convenient to find and access, with plenty of free parking. The building itself is nearly new with an open modern design. The staff of technicians and doctors made me feel comfortable from beginning to end with professionalism that never stopped. They answered all my questions and were very patient with me...especially Dr. Mitchell.Their equipment is state of the art and the place was squeaky clean with great lighting and comfortable air temperatures.This office was referred to me by several of my friends, with Dr Mitchells name coming up more then once in those referrals.I would recommend this business to anyone new to the area or anyone unhappy with their current situation!Julie White

The staff was amazing and super nice. I was very impressed at the measures they were taking against spreading germs and COVID. I needed help putting lenses in new frames and they did it so quickly they didn’t charge me anything! I will absolutely go here for any of my glasses or contact needs in the future.

Ive been examined by dozens of eye doctors in my life. Blacksburg Eye Associates are by far the best Ive ever experienced.Dr. Dovie has been the perfect fit for all of our eye care needs. His staff and network of medical professionals do not disappoint.Anyone who wants excellent eye care in the New River Valley should look no further than Blacksburg Eye Associates !

Blacksburg Eye Associates is fantastic. My appointment always starts on time, the technicians are friendly, skilled and professional, the care is top notch and clearly cutting edge, and, most importantly, Dr. Mitchell is the best doc of any kind Ive had in my lifetime. Absolutely fantastic.

I have been going to this practice for about 8 years. They are almost obnoxiously polite. Super great to work with on the phone or in person, for scheduling, everything. I get very attentive, thoughtful advising for trying contact lenses. The office is always really clean and nice to be in. The optometrists communicate clearly and thoroughly. The technology used is the latest/greatest and it makes for easy appointments.

The staff was incredibly helpful, professional, and friendly. Ill definitely be coming back here for any eye care related needs in the future!

Professional and intelligent staff. Everyone did an excellent job educating me, keeping meInformed and encouraged me to take an active part in my treatment plan. Environment extremely clean.

I went there and the staff were some of the most friendly and comforting I have ever experienced. If you are looking for a place to get your eyes checked or for you yearly prescriptions I cannot recommend Blacksburg Eye Associates more!

Dr. Dovie treats his patients as if they are his only patient. He is very caring, listens and takes his time. The staff is just as wonderful.

Been seeing Drs (mostly Dr. Mitchell) here for almost 7 years. Dr. Mitchell is always so nice and easy to talk with. She performed my eye exams very carefully and spotted bad signs at a very early stage which an eye surgeon didnt catch at the first time. Plus, she explains medical terms in plain English!

Visited today as a first time new patient. Staff was wonderful. The facility is great with state of the art equipment. Doctor was very caring and helpful. So glad I chose them for my eye care.

Good doctors and technology, but worst service ever. I felt like I got scammed.

Wonderful time. Can’t wait to get my new glasses!!

They had a stringent covid screening at the door, everyone wore masks, all equipment was sanitized throughout every procedure. The exam and results were explained thoroughly, and the team was very helpful in finding the right contacts and glasses options for me (including picked a frame, which is something I struggle with). Definitely returning!

Our family of four - all in either glasses, contacts or both - have been patients at Blacksburg Eye for several years. When we first became patients, the practice was organized, efficient and affordable. As they have grown, so have the prices and the run around. There are 4-5 people at the front desk who are capable of processing payments at any moment, but its impossible to get a call back from anyone qualified to answer a billing question on the other end. Every time I turn around they have another service that they would be happy to charge me for. If youre the type of customer who loves a good upgrade and money is no object, Blacksburg Eye is your place. Otherwise, might want to keep looking.

Very friendly and professional staff! This was the most thorough and comprehensive eye appointment I have ever had. Very happy with my experience.

New patient today. The staff, techs and the doctor were all awesome !!

Annual eye exams for me and my mini me with Blacksburg Eye Associates, always excellent service. We usually see Dr. Dovie but this time around had an amazing check in with Alex excellent customer service and friendly and we meet with Dr. Courtney Melchione who showed professionalism, easy to talk to and she had answers to questions we had not thought to ask. A+

I have had many unfortunate experiences with Blacksburg Eyes Associates. I keep trying to stick with them because theyre close and local, but I am disappointed again and again. They promote an excellent patient experience, but that has been rarely my experience. I do not recommend them.

The excellent care continues. The safety protocol is the best I have seen during this pandemic. The staff are amazing. Thank you.

Accommodated me quickly after running out of contacts. Great distancing setup. Doctor and staff were all so helpful.

Everyone at the office was super nice and helpful! My doctor took the time to listen to me and really seemed to care about helping me. She gave me excellent advice and was so kind. It’s rare for me to find doctors who genuinely listen and care. I will definitely be coming here for all of my eye appointments now!

Dr. Dovie is my all-time favorite and most trusted eye doctor of my 40+ years of eye doctors! Ive been with his practice for a long time. His office has the latest equipment which equates to a comprehensive, comfortable, low-stress, and efficient evaluation. I would not trust my eyes to anyone else.

Very sweet and kind individuals who will work with you to meet your needs whether you are nervous or on a budget, friendly people that care about their patients!!

Very professional and informative.They are very safe with extra cleaning andProcedures to meet Covid-19 precautions.Dr. And Technicians and optometrists wereVery helpful and friendly. I would recommend to family and friends to visit Blacksburg Eye Associates for their vision needs.Wonderful visit.

Very friendly doctors and staff! Very thorough COVID protocols in place. Will definitely go again for my next eye exam!

I was greeted and all safety concerns were addressed by your helpful and friendly staff. Afterward Austin, another kind staff member, took me through the tests I needed. He was friendly and professional. I really appreciate that! I can not say enough about Blacksburg Eye Associates. For years you have been mine and my family’s eye care professionals and are always there when we need an exam or have a concern. Thank you BBurg Eye! You always make us feel like we are your most important patients!

The office was very clean (and they handled CDC guidelines very well). The assistant was super sweet (I think her name was Hannah) and I absolutely loved Dr. Melchior. She was thorough, explained everything very well, and she gave me plenty of time to ask questions.

Blacksburg Eye Associates was professional in every way. They are very careful with cleanliness and keeping virus spread at a minimum. The techs and doctors are all polite, kind, and caring. I highly recommend this practice.

The appointment went spectacularly. Polite and friendly staff and Dr. Hempelmann was so knowledgeable and easily explained everything throughout the examination.

I love Blacksburg Eye Associates! Everyone who works here has always been very helpful and friendly. The front desk is always kind over the phone and returns your call when they say they will. The doctors and their assistants are attentive and knowledgeable. I have been to several eye doctors in the New River Valley area and like this one the best.

Awesome protocol for keeping patients safe from COVID-19. You do have to call and check-in before actually walking in the building. The plus is you can send a text to the number and everyone at the front desk will get it so you dont have to stand outside to long. They will stop you in the front to ask you questions and take your temperature. The only drawback is they do all of that and then ask you to answer some questions on the touch screen. I feel like either they should do that with some gloves on. The staff is friendly and the service is fast.

I was so impressed and thankful for the very thorough safety precautions and processes I observed at Blacksburg Eye Associates. The professionalism mixed with kindness was amazing. Shout out to Dr. Mitchell and all who worked with me today.

Great job sanitizing and maintaining social distancing within the store. Felt very safe coming in for my appointment! Quick and great service!

Austin was my technician, and he is amazing! He is very personable, and lets you know the process before proceeding. Dr. Mitchell was great as well.

I was able to get in next day because of a cancelation for a occupation related issue that requires I get corrective lenses. The staff was extremely helpful and friendly start to finish. The doctor answered all my questions and took all my concerns seriously. I would highly recommend Blacksburg Eye Associates as your eye doctor of choice.

So sad after years here that we have to leave because of Allen the office manager. Apparently even though I had a mask on it wasnt HIS APPROVED type so I couldnt come inside for my appointment. Thank you Dr. Dovie, Sierra and many others for sweet years of great service. Being treated in a condescending manor is completely unacceptable.

My recent visit to Blacksburg Eye Associates was great. I appreciate the great care that the staff took to insure all of us are safe during this pandemic season. Dr. Dovie was very personable and knowledgeable as usual. Keep up the good work!

My first time at Blacksburg Eye Associates and I couldnt have imagined a better visit. Everyone was so pleasant and helpful from the time I walked in until I walked out the door. I am so happy I made the change to them.

I have taken my kids here for several years. We have seen Dr. Dovie and Dr. Hempelmann and have been VERY impressed with both. They are being very careful about COVID protocols and we felt safe. Their staff are appropriate for young kids, and in fact are very good with my children (ages 7 and 9). I would not hesitate to give them the strongest recommendation. :)

I wanted to switch to a new eye doctor for a while and someone reccomended these guys. I was blown away by their service. Everyone you meet from the front door, to the receptionist, the techs and even the doctor make you feel like the center of attention.Doc was through and kind, really knows her craft! Then the lady working with the glass was an downright pro. I felt like I was in a fashion show. She took one look at my face profile and reccomended a pair of oakleys that looks like they had been personally designed just for me. Best pair of glasses Ive ever had, I love them.All in all this place is a great experience.

An excellent experience! All employees were polite, well organized, helpful and professional. Excellent choices of eyeglasses. They were very health and safety conscious in their procedures.

Terrific first visit with Blacksburg Eye! Very thorough exam, kind and patient staff, and they took COVID protocol very seriously. Very impressed, and would highly recommend.

Dr Dovie, his associates and staff are professional and friendly. Their eye exams are very thorough; using the latest technologies for preventative eye care. Blacksburg Eye Associates help us keep our eyes as healthy as the rest of our body through annual exams. Why go elsewhere?

My father in law is visiting from out of state and needed an adjustment to his glasses. Blacksburg Eye Associates’s got him in the same day and fixed the problem at no charge. Great service.

Very pleased with every aspect of my care from first phone call to make the appointment. Everyone was pleasant and efficient and helpful. They also have a very secure Covid prevention protocol.

I have been so disappointed in Blacksburg Eye Associates. I made an appointment and sent in my insurance cards a couple weeks before my appointment. I was not told until after my appointment was OVER that my insurance was not supported. I had to pay an out of pocket exam cost, cost of a contact fitting, and I am currently in the process of trying to order those contacts. I have left multiple messages over the last few months asking an associate to call me back and I have not received a single call back. I will not be going back to Blacksburg eye.

I visited there to have a new glasses, since my current one doesnt works well. They said it may take 12-15 bussniess days, I checked with them two times but they dont get the glasses prepared in 4 weeks and front desk say she dont know why. it seems they dont take seriously for preparing my glasses. Pretty horrible experience and the delay influenced my work.

Just moved back to the area and needed an eye doctor. Was very pleased with the doctor and staff. They were prompt and respectful of my time and did a thorough job.

Great experience here. The staff was friendly, they cleaned everything in front of me and made sure that safety was the priority. I was very impressed with the whole visit!

The pandemic precautions are taken serious here. Call from the car, you are greeted by an employee at the front door with a few questions, temperature check, etc. All benches have plexiglas shields, and after every use, a stop-sign is placed on a surface so it gets cleaned. Thank you for taking this serious. This asthma patient appreciates you very much!

Super efficient processes relating to COVID. Friendly team at every point along the visit. Happy with my visit and would def recommend!

Very pleased, as always, with the staff at Blacksburg Eye, and Dr. Dovie. Im very happy and grateful that they are taking appropriate health and safety measures to protect their staff and patients due to the pandemic. Great staff, great service.

Very professional! Im very pleased with my experience here!

Clean, efficient, technologically advanced, and still very friendly! Great clinical and customer service!

My wife recently had an issue ordering her contacts online. She contacted the office and was informed she needed to buy them through the office. She had mentioned the staff being unfriendly on the on phone but stated she needed to go to the office yesterday to pick up some samples. Not having thought much about it we ventured to the office yesterday. I pulled up where I was told to and the staff inside was glaring at us much to my surprise. There were three staff members sitting by the window talking amongst themselves while staring at us through the window. We called the office 6 times over 4 minutes. Not once did any of the staff members answer the phone. Finally one brought the contacts to the door without ever talking to anyone or responding through the office text system. My wife left a negative review and was told her claims were exaggerated and inaccurate. If the Doctor is the one that wrote such a thing Im here to assure him and you all they were accurate. The staff was rude and treated us poorly and furthermore pursuaded me just by their body language and actions to never use them. If the doctor is defending these actions then I hope hes better at being an eye doctor than he is customer relations. Thankfully I will not have the displeasure of utilizing his service and will seek care elsewhere.

Amazing doctors, staff and service. They made me feel at home and I felt as though I had an amazing and thorough exam. The frame selection was amazing! They accidentally ordered the wrong frames for me but were quick to rectify the situation. I highly recommend them.

Wonderful staff! I appreciate all of the efforts you’ve taken to adapt to safety in the midst of COVID. Dr. Dovie is top notch! 🤓

Nice people. Very expensive lenses and frames.

Blacksburg Eye Associates is a great place for students. They have flexible hours and the doctors are so nice. They really take their time listening to you and they have a variety of frames to choose from. Call and make an appointment today. You won’t be disappointed.

Great procedures for safety during this pandemic. Very friendly folks. A very nice experience and examination.

I was very impressed from the moment I stepped in the door. There was a very small wait and one of the staff came in line to let me start the paperwork. Everyone was very friendly and helpful. They use the best/most up to date technology and everything ran like a well oiled machine. Dr. Mitchell was easy to talk to and answered every question I had with sincerity. I am very happy with my visit and decision to switch here!