We were on vacation and developed an issue with our Ram 2500 diesel. The dealership refused to even try to diagnose the problem. We were referred to New River Tire. The they got us in, diagnosed and repaired the issue and we were able to enjoy the rest of our vacation. The staff was friendly, knowledgeable and helpful. The waiting area was clean and comfortable. We highly recommend them.
Fast and friendly! Did everything quickly and correctly.
Its more expensive than other places but they always do a great job. I dont ever have any problems with having to bring my car back after they have fixed it like I have with other mechanics. Highly recommend.
The folks at New River Tire are great. I have all my work done there on my vehicles. The entire staff is courteous and helpful. They take the time to explain what needs to be done, and are very straightforward and honest. Prices are good, about standard for mechanical work. But the quality of their work and their integrity make it all worthwhile. Highly recommend!!!
Traveling through town in need of an RV repair. Thankful to have found New River Tire & Alignment. Professional, knowledgeable and accommodating. 10/10 would recommend.
I called several places and searched online in vain for a particular Michelin tire only to be informed by Jennifer who answered the phone here at New River that that tire had been discontinued. No one, not even the manufacturer told me that! she then offered great alternatives. She is very knowledgeable and very helpful. They were able to get the tires in the next day! Were very pleased with the level of service we got here!
Best service and very helpful mechanics.
Take care of us like we are family. No over charging if they say you need it......you need it
Friendly staff. with Quality service. With good prices!
First time visiting, nice folks. I do think Ive found a new favorite for my automotive needs.
This really is a great place. Highly trusted, highly recommended. They were very accommodating to our needs being stuck in an RV in their parking lot for days! Owners are very genuine people and very skilled.
I always recommend anyone I know who is looking for a honest and trustworthy mechanic, to go here. Becky and Jennifer are helpful and they try to get you in as quickly as possible! They know what they are doing and they do things right the first time!
The folks at New River Tire & Alignment are some of the finest Iv met since moving to the High Country. They have been friendly, helpful and honest. I totally trust these people to take care of me and my car.
Best, most honest shop in town! Trustworthy, hardworking people! Wouldnt take my vehicles anywhere else! Give them a try! My highest recomendation!
Lifesavers! They were able to patch a tire that another tire place said couldnt be patched. Saved our vacation!!!
I love new river tire. I had problems with my Toyota Avalon. AC was out, ignition coil bad. New River took it all on and repairs were made. You can trust these guys and gals to be honest. That’s a lot to say these days. Give them a try. I left my car there and they were able to work it in during open times through several days. Otherwise you will def need an appointment.
Quick efficient and friendly
Great shop! got my car in earlier than expected and cost was super fair. Josh was very helpful and knowledgeable, and my car runs better than it has in years! 10/10 will recommend!
Great service. Quick work. Fast, with a knowledgeable staff.
Charged me 175 to pull valve cover and tell me the engines bad where very professional just think that was very high price dont know if I would use them even though they come highly recommended
Great service
They are so damn quick and fair ! Don’t find businesses that are professional like this one! No complaints from my family experience with them ! Grade A++
Local business with great auto and customer service!
Highly recommend. From knowledgeable technicians to showing concern for my long winter trip, Jennifer and her team know what real customer service means.
Excellent service, honest mechanics and helpful staff. Have been going here for years and recommend it to others.
The employees are friendly and the tecs are professional. My late husband was a professional who took pride in his work I feel confident taking my vehicles here and will be using them again. They give you an estimate and they really try to keep the cost close to what they said it might run. Pamala Parlier
Great service!
They were able to patch a tire that two other businesses were unable to. Made accommodations for a walk in customer when they were obviously very busy.
Great people and I trust them with my car
Good garage & Awesome mechanics!
Always the best!
Best tire in Boone, Scott is very knowledgeable on his stuff and easy to talk to on service
Great customer service and they are honest about what needs to be charged and fixed.
Honest, reliable, and efficient. Courteous and professional.
Does not stand behind their product manger is crankie go somewhere else
Reasonable prices and very nice.
Great mechanics and service!
Great folks to work with!
Great service.
Great service and support!
Wonderful and helpful
Fast friendly service
The service is good
Excellent place