Went into store on a Wednesday to look at Husky wheeled tool chest. Spoke to pro desk David and he said he would order the item for pick up at the store closer to our home in Firestone. I received confirmation of order ready on Thursday, however it was at the Boulder store and would not be ready for pickup at the Firestone until after Monday. We wanted on Saturday to load and have ready for a construction project we will be starting next weekend.We arrived at Boulder store to pick it up and found they were selling us the floor model. I asked for a discount the help desk gal named Rhonda asked why I wanted the discount and demanded I show her where the damage was. I told her just give me my money back. She huffed off and turned us over to Miguel who said he would offer us a 10%discount. That was agreeable. We went through with the purchase.Chase was the young man who helped load the 400lb item .He did a great job.Over all a mixed experience.

Pro desk was terrible. Lady was annoyed that I asked for help picking out a synthetic deck option. Rude all around.