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LUSH
1215 Pearl St, Boulder, CO 80302, United States
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LUSH
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L.
Review №1

Love this newer, larger location. Online orders are readily available for pickup near their registers and they check ID before you leave with your order.

Ma
Review №2

I walked into this Lush location and was so comforted by the lovely smells, there was such a wonderful atmosphere. Almost immediately I was greeted by Aaron who helped guide me to the different bath bombs available. He made me feel like family and was very knowledgeable with the products (and even shared fun facts of each one!) I felt very confident with my purchases and just want to thank Aaron for a wonderful experience! Will definitely be coming back with my husband and all my friends!

Em
Review №3

I love Lush, but dont live close to any stores so when making a trip to visit my hometown Lush on Pearl Street is a must!! 💗 Its a beautiful shop! When we went customers werent allowed in the store due to Covid restrictions, but they had personal shoppers at the door to get you whatever youd like. 😊 The Wiccy Magic Muscles Massage bar was top of my list! My boyfriend likes it so much Ive been getting shoulder and back massages quite a bit using Wiccy!! 🙌🏻 Great products, awesome store and always very friendly employees!!

Kr
Review №4

While in Boulder I decided to run in to purchase a few gifts. I complied with the mask requirement happily and also put hand sanitizer on as soon as I walked thru the door and was asked to do so to keep from spreading germs. Fine, no problem! I draw the line when your rude sales lady proceeded to tell me that I need to replace my mask when I took it down (not off, mind you) from covering my nose to smell the different fragrances! Yes, you read that right I was told (and I literally quote her here) you can smell thru your mask! You lost revenue due to this absolutely absurd request/demand. I understand that the county mandates the masks, but even restaurants allow you to take your mask OFF (not just down) once you are in! Why in the world would you not allow people to smell your products knowing that they need to remove their masks to do so? Needless to say, wont be back in another one of your stores after being treated this way!

Br
Review №5

I came in here because my girls have been talking about it and I thought I would give it a try. As soon as I walked in one of the employees came up and asked my toddler if she wanted to make bubble bath in one of their sinks. It was a great experience for both of us. The bath bomb was so foamy and pretty as it broke down and the smell was so good. The bubble bars made so many bubbles and also smelled delicious. At the price it is definitely a splurge but it was nice.

Ro
Review №6

THIS is the place to go to get your bath works. No other will do. Go here and only here. Look no further. Travel as far as you need to. This is the only location you come to, the only branch, the only place. Theyve got what you dont know you want, what you need, and what youve dreamed of.Plus theyre cool as hell!

Br
Review №7

Is there anything better than Lush. Their bathbombs are the best. I love their unique smells.

Ki
Review №8

I wish I could give a better review, but I just cant. Im not sure whats going on at this particular location, but I never see the same staff. Always different people which is never a good sign. Also I dont find the staff friendly or helpful. Most of the time Im not even greeted upon entry. Save yourself the trouble and high Boulder taxes and just order off the website.

Ri
Review №9

Love lush! Always good products and quality service

Di
Review №10

Scents waft out of this lovely little oasis and the staff breathes positivity! Whatever your latest issue, they have a remedy! Bath bombs sooth, lotion moisturizes, and oils sooth mind. Ask them to make you a custom blend of your favorite scent in any form. This company fully supports vegetarian and most of the time vegan products. A pamper store for sure!

Tr
Review №11

This place is a MUST! Shampoo bars that smell better than any if not all before them. Superb customer service, every sales associate knows so much about what they have to offer! Their massage bars have great scents, and textures with outstanding glide. A must for any couple looking to spice up life! Lush is a complete win!

Ro
Review №12

So many cute bath bombs!! Great friendly staff too!

Me
Review №13

Love it, love it, love it!!! I even order through their app if I cant get to the store!

sh
Review №14

Came in just before closing time and the employees working were as helpful and lovely as ever! Thank you so much for taking the time to answer all my perfume questions and smell literally every new scent, much appreciated!!PS the new store looks incredible!

Ma
Review №15

First of all, I love it here & everyone is EXCEPTIONAL. I have never met such a wonderful staff in one place. I want to be friends with everyone that works here. They are so sweet & kind & beautiful & helpful & pleasent. I just moved here & this is definitely one of my best experiences since being here. I feel so good in there. Thank you so much!!! GO HERE YOU WONT REGRET IT

Jo
Review №16

Am currently in the store. Had to wait almost ten minutes for the curly red haired lady to move so my girlfriend and I could check out the shampoos. Couldn’t believe that the staff was that attentive! Amazing.Except we then got ignored for the next five minutes as the only customers in the store waiting for help while three sales associates stood behind the cash wrap. Awesome. We eventually had to ask for help. Awesome. Love this town. Wear a carhart coat into a store and you have to work to get noticed by a sales associate. Awesome.

Ro
Review №17

Very rude to me when I walked in with out a mask. Trust me your bath bombs are not worth putting a mask on for.

Ma
Review №18

I want to express our gratitude to Shannon and everyone at LUSH in Boulder. We really appreciate you making our Holiday special. We LOVE LUSH products so much. Thank you!

Co
Review №19

Kalamazoo and Dirty are my go to beard products.

Ja
Review №20

My sister and I said we needed no help about 3 times yet the employee kept following us around the store as if we were going to steal. We didn’t appreciate the employee threatening us rudely if we took our mask below our noses. I’ve been a regular lushie but I’m not so sure anymore...

C
Review №21

Limited supply but still my favorite products!

El
Review №22

Love love love this place the smell...the staff... always so helpful ...always feel welcome!

La
Review №23

I forever love lush. And what they support. I know it’s challenging during this pandemic. I got disconnected multiple times from the online chatting system, so I decided to call the boulder store for help. Meghan is the one who assisted me and helped me soooo much, she’s so friendly and knowledgeable. Thank you Megan and thank you Lush.

Me
Review №24

Absolutely adore the facial oils at Lush!

Ra
Review №25

Smells like absolute heaven it the place. Went in yesterday while walking the mall. We were greeted and oriented to the whole store right away from the sweetest woman. They have everything from big bath bombs, to shampoo bars, to face masks, to little toothpaste tabs! Great products and service. Would recommend.

Ch
Review №26

Before Christmas I was picking up some gifts for my sisters and mom that I had ordered for pickup. For some reason, the order hadn’t come through on their end even though I was charged for it. I spent almost about an hour in the corner of the store trying to work out the issue during a big rush, and all the while the workers were all extremely helpful and conscious of my predicament. I ended up getting refunded for the order, but despite that I felt very pleased with their attentiveness to customer service anyway. Keep up the excellent work guys!

Bo
Review №27

Lush products are beautiful and smell phenomenal! If you dont know what a bubble bar or shampoo bar are...You need to step out and try something new. Lush is the way to! Look online, but really you need to go into the store and let them show you around and try the products in the store before buying them, its wonderful!

Ma
Review №28

My boyfriend and I stopped in and got a few things and were helped by Molly. She was so personable and had GREAT suggestions for products. Both of the girls working were very careful to help and greet every single customer. The store is very small, and I would love to see them have a bigger store front to showcase their wonderful products.

Ka
Review №29

That staff were super friendly at getting to know their customer, helping find new smells and things to love! They had a few bath products we didn’t have back home, which was fun! Their bath bombs always make great gifts, thanks for your outstanding presence ladies!?!

On
Review №30

I never thought Id be a person who walks into a Lush store and drops $100 on hair/beard/face products, but there I was yesterday doing exactly that. Lush is great because they use mostly natural ingredients, dont test on animals, and donate a ton of money to environmental and animal rights groups. The store itself is a little too small for me to go back, so Ill stick to ordering online. If they moved off the Pearl Street Mall maybe they could find a roomier storefront.

Da
Review №31

I normally love going into Lush stores, but the amount of people and sales associates that were there this time around was incredibly overwhelming. I had about four different sales women ask me if I needed help with anything in the span of five minutes. I think I’ll stick to shopping lush online.

Wi
Review №32

The ladies here are the BEST! I usually go in with a list & they always gather my stuff up super quickly so I can additionally shop the new stuff while it gets packed up. They are super sweet & don’t make it awkward to ask for samples, which unfortunately is what happens whenever I go to Cherry Creek & I hate that! But the gals here in Boulder are the BOMB!

Al
Review №33

Incredibly small but the people are always super nice and helpful.

ka
Review №34

Love this place

Ma
Review №35

Great store.

De
Review №36

Im from NYC and was visiting for a cousins wedding. Ive never been to any of the LUSH locations before, but my skin was not taking to dry, CO air and I was turning into a lizard. The girl that helped me was very thorough and extremely friendly. She let me try a couple different lotions and I left with a new life saver. The rest of the trip didnt involve me trying to pour lotion on my face to keep from looking like a scaly beast AND no breakouts! My skin is very sensitive and their products are natural and gentle.

Ro
Review №37

Great staff! I always feel like a valued customer when I walk in no matter how much I spend or if I am just getting a bit a lotion because I left mine at home. ;)

Da
Review №38

Love love love this store! Amazing products, friendly and knowledgeable staff. Have never been disappointed with a product. Some items seem expensive but since a little goes a long way, it always ends up comparable to lesser quality products that you can buy at discount or drugstore. No animal testing! Great gifts for Earth/Environment conscious friends who want to smell and feel wonderful.

Jo
Review №39

Standing outside in the cold right now waiting to be let inside. Meanwhile they have more employees inside than they are allowing customers to shop. Not worth it at all.

Li
Review №40

My first LUSH! I got hooked here while on vacation, then moved to England where they were everywhere. I love the scents, cruelty free, and natural aspects. Their branding is unique and excellent. Come for the bath bombs, stay for the perfumes, lotions, and soaps.

Em
Review №41

Lush has terrific products, although they are pricey. The best part is that they are committed to cruelty-free cosmetics. At this location, the staff are quite friendly and helpful but can sometimes be overbearing in wanting you to sample products and the like. Overall, great store and service though.

Em
Review №42

I have extremely sensitive skin that is irritated by many common ingredients in skincare and body products. My skin also has dry patches and breakouts and was in need of some TLC. The employees are very kind and helpful and gave me samples to try to make sure my skin was okay with products before I chose items to purchase. Thanks to their help I’ve been able to find a cleanser, moisturizer, shampoo bar, conditioner, and eye cream that have calmed and balanced my skin and hair. Thank you!

Ni
Review №43

I cant not go into a lush on the rare occasions Im near one. Bought perfume I use every day and I still have some left! Ive had it for 9 months.

Be
Review №44

This store smells amazing. Theyve got soaps and lotions you never knew you wanted before you took a whiff.The staff was very friendly and always available to answer any questions.As a bonus, they generally have promotional items theyll give you for free with any purchase.

Ph
Review №45

I love using lushes products. I would recommend them to those who want to make sure there are no microplastics in their cosmetics and soaps. The staff are always a bit aggressive in asking me what soaps i want.

Ka
Review №46

Lovely bath bombs.

Eb
Review №47

I just had the most amazing experience in this store. They are always polite, have tons of product knowledge, and are so helpful! I love this little shop, it gives me so much joy! THANK YOU LUSH!

Sa
Review №48

The staff always help me find the right product for my skin. The smells are great and so are the products. I have sensitive skin so it can be hard to find products that work for me, but this place always is amazing. Treat yourself to a bath bomb!

am
Review №49

Almost grabbed a moisturizer that would have been too oily for my skin. One of the girls working there noticed right away and helped. Very thankful for their products!

Ma
Review №50

The people at Lush are always super excited to help you find the right product for your goals and skin type. If youre like me and dont like being in a tiny crowded space, try to go in the middle of a weekday instead of on the weekend.

Is
Review №51

I had never been to lush before today. Bayley was AMAZING. Super nice, knowledgeable, and all around a helpful cool person! She helped me decide what products would be perfect for me depending on my skin type and lifestyle, and made sure I knew what I was buying, with absolutely no pressure. Highly recommend this location and will DEFINITELY be coming back for more!

De
Review №52

Im allergic to some of their main ingredients. These products arent natural and they are priced so much higher than makes sense. Buy handmade with natural ingredients. Itll support the local economy and will be better for your skin, and still be less expensive.

Je
Review №53

Great service! Great products! They even demonstrated one...the Golden Egg. I bought four different bathbombs. Took my first luxury bath this evening. Go!

Ab
Review №54

Loved coming to this location when I lived in Boulder! The ladies who work there are helpful, full of positive energy, knowledgeable and create a super fun environment for shopping! It was always a treat to go stock up, plus my Australian Shepherd would come in with me and they would all love on him while I was shopping. I would always stop by after hiking and received great service even though my dog and I were covered in dirt from our hikes, I never felt pressured to purchase or ignored and samples were always offered even though I never asked. I highly recommend shopping at this lush location!

Au
Review №55

I really like this store. I bought a message bar for my husband to use on my back. They are a little on the high side price wise so you have to pick and choose on what you buy.

Am
Review №56

I could not have had a better experience. I was having a rough day and they slipped in a bath bomb without me knowing leaving a note saying feel better. This was extremely touching.

Ch
Review №57

I love the employees at this Lush. They are all amazing, kind, and helpful. You can just go in, explain your needs, and they will find a solution with you. Your skin is the largest system of the body, and it deserves Lush.

Sh
Review №58

Great natural products. Coffee scrub is awesome

Gi
Review №59

It was my first time in the store, and I usually get pretty anxious going into small stores, but the employees there were very friendly, relaxed, and they made me feel comfortable. They explained products very well, and they offer demos and samples.Yeah, the products can be pricey, but it feels silly to rate them lower for that because you see what youre getting and its your choice to spend $12 on a shampoo bar at LUSH, or to go to the grocery store and get 99 cent shampoo.I really like the products that I have tried, and I would like to try more of them. They have tons of vegan products (I believe the vast majority of their products are vegan), and they label them as such, so you dont have to sit there reading labels day.This particular location is friendly and relaxed and Id definitely wander in there again sometime.

El
Review №60

The people who work here are so personable, compassionate, and knowledgeable not only about their products, but generally with essential oils and more natural approaches to wellness. Ive gone in with some really nasty allergies and when I told them that I responded well to black pepper-based products they were able to use that to give me some great recommendations, and they were very thoughtful with the samples they gave me. I love Lush generally as a company, but the team at their Boulder location really exemplifies their business model in the best way. Thanks for everything you guys do!

Je
Review №61

Seriously the best! I go to this location regularly to buy my shampoo bars a d facewash and love it! The staff are super friendly! I told one of the staff members I was bummed that I had a photoshoot that day be rescheduled and she hooked me up with some really good smelling soap and lotion! She made my whole day! These guys really care about their customers and are the best at spreading happiness! Love you guys!

Ch
Review №62

This is one of the best Lush locations that we have visited. Be prepared for it to be busy on the weekends, but they actually have the products at their store. Unlike the other locations in Denver, they are well stocked and have all the products in store.They are also much more friendly than the persons at Lush in the Park Meadows Mall.

Ai
Review №63

This is a wonderful store! It is a little cramped but its not to bad. The products are amazing as everyone knows but what really makes this place special is the people who work here. Yes they can be a bit pushy with products, but they are still retail employees. They are the nicest people ever in there! If you actually talk and make a conversation with them they genuinely do care about what you talk about. Also, its a safe space for all genders and sexualities which is always nice.

PJ
Review №64

I was in a bit of a bind. I had totally forgotten my Nieces birthday, and was dully reminded of that fact by my Sister when she called me up and said: you havent forgotten Chrissys birthday have you, and you are coming up to the party tonight -- right? Of course I havent forgotten her birthday, I answered, Ill be up as soon as I get off work. Now you see my dilemma.Fortunately, my co-workers are quite savvy when it comes to suggestions for last-minute birthday gifts for the absent minded, and they recommended LUSH on the Pearl St. Mall. So, on my lunch hour, I stopped by to see what they had to offer. Now, I am no expert when it comes to cosmetics, and was immediately overwhelmed by the variety of choices LUSH offered that catered to the feminine mystique. The Salesperson kind of figured this out when I approached her with a totally befuddled look on my face and asked for assistance. She said I could go with an individual product, or could get one of their gift sets that contained a variety products that my Niece would enjoy. LUSH has bath bombs, shower bombs, (and here I thought the only place you could bomb was on stage, but the shower -- who knew?) skin care pproducts, a variety of soaps, and I might add all LUSH products are homemade.I ended up getting her a gift set, that had a bath bomb and other items in there that takes cleanliness and smelling pretty to a whole nother level, and they gift wrapped the whole thing so it looked like I actually knew what I was doing. The sales staff is very professional, and I might add patient with all the questions I had, and it was due to their expertise that my Niece got a very nice birthday present. So, if you are ever in need of a birthday present, (or a present for any occasion) that takes thoughtfulness to the next level, might I suggest LUSH on the Pearl St. Mall. The staff can help you navigate the wide variety options they have, and can custom tailor a gift that will be sure to make her heart smile. They are a little shop with a big heart and a lot of panache, and for all their help and advice I say -- thank you and Bravo Zulu!

Je
Review №65

Excellent service with every visit! Fresh, organic, handmade beauty products. They get shipments every Monday and will offer samples to try. Highly recommend the fresh blueberry facial mask!

Ga
Review №66

Neat place that cares about natural products. The staff is friendly and will help you out as soon as you walk in the door.

mi
Review №67

Love love love this store and their products. Staff is knowledgeable and helpful. Make sure you have plenty of expendable cash, because you will want to buy everything and its a little pricey.

St
Review №68

I walked into Lush on Pearl Street to make some purchases today, and was completely ignored by every sales associate. They literally all walked past me and talked to other shoppers, when I was standing waiting to talk to someone . I will not be going to this Lush location again. I have never had this experience at Lush in Cherry Creek, they are all very kind and attentive there! Worth the drive!

Ja
Review №69

Molly is absolutely amazing. Such great service! And awesome products I will be back for sure.

Yo
Review №70

The lady who worked there was really nice and helped me find products that matched what I like. I highly recommend coming to this shop.

to
Review №71

All natural amazing body and bath items plus it will always be known for contributing to the way me and every female i know end up smelling like candy all the time ooh and they have glitter !

Ja
Review №72

OMG, I cannot even. This place! Smells amazing! Kinda tiny but worth the butt bumps from strangers to get the bar shampoo (honey, I washed my hair!) and bubble wands/bombs. The tooth tabs are fun and work just as well and taste better than pastes. Just tried a new seaweed and rose water facial while trying to treat incredibly dry and sensitive skin and I definitely felt results.

Au
Review №73

I usually go to the store at the Park Meadows Mall, but we took a trip up to Boulder, and I was in need of a shampoo bar. The staff were fantastic and super helpful answering my questions about their products. If we evee tale another trip to Boulder, I will definitely stop by again.

Sn
Review №74

The girls were great help and I love this store

te
Review №75

Love the atmosphere! CSP always on point! Very knowledgeable, great suggestions to my questions to my skin care needs!

mo
Review №76

Lush is the best, always has the best soaps. I honestly just love walking in for the smells

KM
Review №77

The place has great product and okay service. The staff is young and really needs to learn how to sell product to each person as an individual. Id spend more, if some kind of suggestions were made. At checkout I was provided with an arbitrary piece of soap, and bronzing stuff. The bronzing skin stuff was such a small sample it didnt even cover half my face. Im a small female. The soap sample was not anything Id be interested in trying either. The samples were not of my choice, but I tried them and theyre not great.

An
Review №78

This location is so small and crowded its hard to enjoy the joys of Lush without fear that youll bump elbows with someone and knock over half of the inventory

da
Review №79

This shop is amazing. Aside from wanting to buy all of their products the employees are amazing. I had a problem where I had put an item on hold and was coming to pick it up right before they closed. Well come to find out that the website was wrong and they closed an hour earlier on Sunday. They apologized about the website discrepancy and still let me have the product that I had on hold. They even gave it to me for free because they understood that it would be hard for me to come back for the product later.Amazing people and products! Thanks Lush! Wish I knew the name of the lady manager I spoke to so I could thank her personally.

La
Review №80

Really awesome staff, who helped me find the perfect products for my difficult skin. Seriously love the products and love the staff!

Ka
Review №81

A bit on the pricey side, definitely worth it though. It lasts.The sent of Heaven that hits you when you first walk in......chile.Im just upset I couldnt bring more home with me due to the airlines size restrictions.

Ma
Review №82

The woman working there at the time was absolutely wonderful. I didnt get her name and I didnt buy anything at the time but her enthusiasm and explanations for the products makes me want to find my nearest Lush store and buy everything!

Sh
Review №83

Love this place! i could spend all my money here. the staff is so knowledgeable about all of their products, they always help me with what i need! i just wish the store was bigger!!!

Lu
Review №84

Great products, great staff, sustainable eco friendly gender neutral self care store

Ma
Review №85

My favorite place in Boulder! Everyone that works there are incredibly kind and amazing people. Awesome products with even better service. I recommend this place to anyone traveling through

Ch
Review №86

Very attentive service, and the lady helping us made really great suggestions.

Mo
Review №87

I love lush. I love it. All the products are incredible and the employees are always super friendly the best part is its unisex so I can take my boyfriend and he doesnt get bored haha

mi
Review №88

I am a huge fan of Lush products and their employees. All the ladies working at this store were very helpful and friendly and I had a wonderful experience. However, this store is incredibly small and cramped with only two shelves on either side to display products. The checkout counter was all the way in the back, and with only one isle, it made for difficult maneuvering for people going up to checkout and those trying to leave the store. Also, with it being so small, I felt like there wasnt a lot of opportunities to browse and peruse the display, which were minimal themselves. Accessibility notes: I came in here with my guide dog and we were able to move up and down the isle fine, but someone using a wheeled mobility device might have a harder time navigating the space because it is so narrow. For a quick pick up of favorite items, this store is a good choice, but I would recommend going to a larger store if you are new to Lush and are wanting a more leisurely experience.

X
Review №89

It is small and hard to really move around in on a busy day. The staff is also mixed of nice and helpful and just plain blah. Go on a slow day if you go to this location at all.

No
Review №90

Awesome products and helpful staff thats always happy to help me find what Im looking for. Theyll even toss a sample in sometimes so I continue to find new products I love from them.

Ke
Review №91

Great products! Kind of pricey but worth it as everything lasts a pretty long time before needing to be replaced.

Al
Review №92

God I love this place, I wish they had a shop in my town.

Me
Review №93

Love this place! Amazing employees, and I cant find anything in that place I dont enjoy.

Mi
Review №94

I love all things and this place .

Je
Review №95

Love the love and light lotion. I wish they made it in a perfume.

Be
Review №96

Cute store, great products, sweet staff

Vi
Review №97

I received a Lush gift card and started shopping here. They some traditional Asian-inspired beauty products that worked well with my skin and hair so I was really happy. I used Lush for about a year or so. However, the last three times I came into this store theres a really strong artificial smell that just give me a headache. Im allergic to some perfumes so I was not able to stay in there long due to fear that I would start to itch. Its hard to consult the sales clerk sometimes because they normally have the same answers, as if they memorized it. Most of the times those are information I can find online and doesnt really answer my question. I think I have to find a different brand of skin care.

Gr
Review №98

The staff here is awesome, hands down the best lush location Ive been to so far!

Ev
Review №99

Good products! Smell good, very friendly and helpful staff.

Sy
Review №100

Super helpful staff, smells like heaven.

Information
77 Photos
100 Comments
4.5 Rating
  • Address:1215 Pearl St, Boulder, CO 80302, United States
  • Site:https://lushusa.com/?utm_source=google&utm_medium=gmb&utm_campaign=351
  • Phone:+1 303-442-0439
Categories
  • Cosmetics store
  • Beauty supply store
  • Gift basket store
  • Gift shop
  • Perfume store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–6PM
  • Saturday:Closed
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • NFC mobile payments:Yes
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