I would give them 10 stars out of 5. They were very helpful in finding an issue with our car. A regular shop would’ve said we need a new engine but they of course found a solution that didn’t require the whole engine replaced which saved us so much money and grief. I couldn’t say more good things about them and we will continue to go to them for all our car needs.
The team at Family Auto Center were a huge help and involved me in every step of the way. They saved me a ton of money from other quotes I had received on service. Will give them my business again!
Our RV broke down while on vacation in Utah. Rudy and the team at Family Auto got it back up and running within 24 hours! It was a holiday weekend and they dont normally service RVs, but they helped us get back on the road. Very grateful for their help and professionalism! They did quality work for very reasonable rates Would definitely recommend them.
This is the place that all your family recommends when you ask for an honest, reasonably priced, friendly auto shop. I will always take my cars here for repairs. I live in the Salt Lake area and I will still take my cars all the way up to Family Auto to have them worked on.
Willing to travel from South Jordan to Bountiful because the mechanics are honest and totally straight forward in their work without any additional hidden costs. Had their auto shop service several of my vehicles in the past and have been satisfied with their mechanical work. I recommend them over any auto repair shop and dont take my word for it. Try them out next time you have an issue with your vehicle. You will be pleased with the outcome.
I was told by someone else that all of my spark plugs and fuel injectors needed replaced at a cost of$2660. I took my vehicle here and they checked it out and told me only the spark plugs needed replaced and that would be less than $350.When I picked it up Rudy gave me some maintenance tips to use. My vehicle drives great now! Im so happy I took it here! They saved me over $2,000!
I have been going to Family Auto for many years for repairs for my vehicles. The latest repairs, now and a few months ago, on my old van were very extensive and difficult. I am so grateful that they were willing to work on it and put in all that time. They are honest, reliable, dependable and care about pleasing the customer. You cant do better for a repair shop.
Family Auto is a fantastic garage. The mechanics are experienced and reliable. Their estimates have always been spot on both in price and in how long everything will take. I never hesitate to recommend them whenever anyone is looking for an honest, top quality, and fair mechanic.
Rudy and Lee were awesome! My car started to smell really bad a few dats ago, and the Toyota dealer couldnt get me in for five days. So I drove into Family Auto Center. Although they were fully booked, Rudy came out to take a sniff, predicted that something dead was in the air filter compartment. A couple of minutes later, Lee and Rudy together found a dead mouse in the air filter compartment, removed it, sprayed deodorant, and replaced the air filter for me right then and there. When I asked how much I owed them, Rudy said, oh, just bring us some cookies or something. I cannot thank them enough! We need more people like Rudy and Lee on this planet. Next time I have any problem with my car, Im going directly to Family Auto Center, even though they are half an hour away from my house.
Family auto always has done great work for us.
I have been going to Family Auto for over twenty years. Great folks. Excellent quality service.
Family Auto Center is my absolute go-to. Their staff is full of honest, knowledgeable mechanics. I’ve always received timely service and they have never tried to upsell me on anything unnecessary. Rudy provides above and beyond customer service and I truly hesitate taking my car anywhere else, I really trust these guys!
Honest mechanics very good work ethic. I thought my car was going to the junk yard they had it fixed in a week.
Family Auto has always been great to work with. We have taken our cars there ever since they opened and if we ever had further problems or questions they always worked to solve the issue. We have appreciated their honesty and integrity.
Quick and friendly service for a great price! They have earned my trust and I will definitely be back!
Mechanics who know how to fix a car and are honest.
I have used Family Auto Center for several years. The mechanics do excellent work and are forthright on what needs - and what does NOT need - to be done. I appreciate their honesty, skill, and courtesy.
I have been going to Family Auto for over 30 years. They are trustworthy, affordable and I wont take my vehicles anywhere else! Lee takes care of all my vehicles and every issue I have ever had.
Ive been taking my vehicles to Family Auto for years. The mechanics are responsive, honest and offer fair pricing. Theyre my go to anytime my cars need work.
Rudy was so nice, great work done to my car. Will definitely come back for future repairs.
Honest, talented, and friendly!
In all reality this review could not express enough how well family Auto Center actually cares for their customers. David went out of his way to help me get in the car I wanted. I had a very complex situation.. this was not easy sell for him but he was very patient and accommodating for 3 weeks. He never made me feel like the previous dealerships I had went to days before. He was never pushy or rude once. He got the car I wanted from their other location and the deal They talked to me about. I 10 out of 10 recommend! If you are looking for a new car this is the place to go hands down!
I have been going to Family Auto for years. Their staff is always friendly and helpful in explaining things. Thank you
Dont go there. They made me make an appointment just to get an oil change and tried to charge me $104 just for an oil change and some repairs I didnt authorize.
Super friendly staff and gets the job done quick. Wouldn’t take my car anywhere else!
I love Family Auto! Nolan and Lee are so kind and knowledgeable about mechanics. My Dad was a Mechanic and would have fit right in with these guys. Just to make sure you understand, these guys are not technicians they are true mechanics. They have diagnosed and fixed my car many times on the same day. Nolan has even given me a ride home on a few occasions. I trust their prices and honesty.
Noel and his team are amazing! It is hard to find a trustful mechanic, and I can honestly say I have found one. My car didn’t start and he was able to get it fixed on Christmas Eve! I appreciate you going above and beyond.
Tried to call to get an appointment for my car, they hung up on me 3 times in a row then when they finally picked up the person on the other end just kept saying No.
Wonderful & very informed staff
I am so grateful for these wonderful people! I got home from work today to discover that our Odysseys alternator was about to bite the dust (it was sizzling). We were in a crunch, because its our only vehicle, and we needed it for a family trip tomorrow. My 6-year-old daughters heart was particularly broken at the thought of not being able to travel. She prayed a tender prayer that a miracle would happen! I told Nolan at Family Auto what was going on, and even though he was completely booked through tomorrow, he promised his best effort. I left him the car, and hours later, after 9 pm, he called me to let me know that our car was ready to go. He even offered to pick me up. I was deeply impressed--even inspired--with Nolans unpretentious kindness and diligence. And I could hardly wait to tell my daughter that God inspires kindness in people like Nolan and that He often shows us His love through the goodness of others.
Good mom n pop shop.
Great honest business. Great people.
Best kept secret in the area. Knowledgeable and friendly. Always explain whats going on with my car AND the cost, in language I can understand. They are busy but efficient.
Good place kinda pricey but nice people
Great shop. They are able to find the problem and fix it. Have taken cars elsewhere and they are always trying one thing after another and never seem to figure it out. Strongly recommend to anyone that wants someone they can trust.
Friendly, honest and fast.
Car Guys who really know their stuff! My 1967 Pontiac Firebird needed some fine tuning to get it running smoothly. Lee had is running better than I imagined in half a day. He has a great reputation among classic car enthusiasts. Thanks!!!
Great, locally owned and professionally staffed shop. Love working with these guys.
Nolan, Rudy, Lee Reed and the other mechanics have always been honest and treated me fairly. They never try to sell you something you dont need and they do good work at a fair price. Excellent. Time after time, they do a great job.
One word. Trustworthy. These guys do quality work and I trust them. In this line of work trusting your mechanic is not expensive, its priceless.
I brought a car here I was thinking about buying. They did a very thorough job of explaining what they looked for and what was wrong with it. I waited about 45 minutes, and paid $50 for their opinion. Good, honest guys.
Weve been taking our cars here since they opened around 30 years ago. Good, honest mechanics. The few times Ive been forced to use another place, I call family Auto to make sure the price is fair. I cannot recommend them enough!
Awesome!
Excellent service!!! They were thorough and honest when it came to fixing my car. I will always go here and recommend them to everyone!
Its hard to find an honest mechanic. So far so good. They are a business, and as such they dont do the work for free, but I feel they are fair and went out of their way to save me money. You generally have to wait a few days to get in.
Got my old 73 cj5 motor running great after sitting for 15 years.
Fixed my car, built a needed piece and informed me of other problems on the car without pressuring me to spend more money. Great place.
You know how they say you can pick two out of fast, quality and service? Nolan and the guys actually provided all 3! And that was right after a very bad experience at another shop. Thanks!
Mechanics are knowledgeable, hard working and honest.
Very nice professional
The mechanics are honest and do not create more problems for their customers.
Best mechanics in town.
They are honest, with decent pricing. We dont go anywhere else anymore.
Thank you for taking care of us Nolan.
Wasnt here for very long just had to pick up a car
Fast, honest and reliable!
Honest and capable mechanics that I trust, with decent prices. Ive come here for years.
Great service and very friendly
Great team of mechanics!!
Honest and reliable.