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Napleton Care Bourbonnais
515 William R Latham Senior Dr #2321, Bourbonnais, IL 60914, United States
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Napleton Care Bourbonnais

Comments
Kr
Review №1

These guys are lying crooks. We bought a used car for our daughter and was told that it was in such perfect condition that the manager would put his daughter in it. On the way home from the dealer we smelled a gas/propane type smell. We called and said that we didnt want the car unless it was fixed. They guaranteed that theyd take care of it. After leaving it there and driving 40 minutes each way 3 times because they couldnt find anything, we were told that we were probably driving behind trucks smelling their exhaust!!! Insulting!!! Weve been driving for 20 plus years, I think we know the difference!! He even said that if another mechanic could find the problem that theyd take care of it. Well...we were stuck 400 miles from home and sure enough we found out the transfer case was leaking (which was the smell), and now its cracked and costs $2300 to fix not including hotel and tow fees. Called the dealer and was told that they couldnt find the leak and its their word against ours and were out of luck!!! Their honesty and trustworthy ploy is a crock!!! Were not the first victims!! Other reviews on other sites have had the same issues!!! BUYERS BEWARE!!!!!!

Ra
Review №2

Nice place to do business at service is great and sale are wonderful

Ma
Review №3

They keep you informed very well of progress on the car and what is wrong with it if anything

Information
1 Photos
3 Comments
3.7 Rating
  • Address:515 William R Latham Senior Dr #2321, Bourbonnais, IL 60914, United States
  • Site:http://napletoncare.com/
  • Phone:+1 815-933-2100
Categories
  • Auto repair shop
  • Auto parts store
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:7AM–5:30PM
  • Wednesday:7AM–5:30PM
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:7AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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