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Simply Self Storage
575 Larry Power Rd, Bourbonnais, IL 60914, United States
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Simply Self Storage

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Ta
Review №1

Great staff and facilities. Appreciate the support. We will be back if we ever need storage

Me
Review №2

Great customer service! Lashawna answered every question I had throughly and she had much patience with me. I found this place to be very professional and clean.!

Li
Review №3

The staff is very polite & knowledgeable about the storage units. I told the manager (Lashawna) what I had & she suggested the size unit I would need.Lashawna was very friendly & accommodating. She even helped me when I accidentally got locked inside the gate after hours & couldn’t get out. (Smh) lol…The units are very very clean & the property is very well lit with plenty of security cameras for safety. I’m very happy with my decision to rent from them & recommend them for your storage rental needs.

pc
Review №4

Found this facility to be very clean and well maintained as well as a friendly and professional staff.

Na
Review №5

Lashawna was very helpful in answering all my questions. She’s very pleasant to speak with. I thank her for all her assistance with getting me the best unit.

Da
Review №6

Clean facilityCourteous team membersConvenient locationThose are the 3Cs I need and get here.

Br
Review №7

Enjoyed working with LashawnaShe was very polite, friendly, and very informative.She demonstrated professionalism and patience while putting costumers first.

Co
Review №8

Recently moved and needed a place to store large items. Simply Self Storage worked out perfect. LaShawna who I worked with was extremely knowledgeable and pleasant. She made the process quick and easy. I would highly recommend Simply Self and ask for LaShawna.

Iv
Review №9

Friendly staff and great service, always willing to help.

Se
Review №10

Staff friendly and helpful. Store is clean and well maintained.

Nu
Review №11

Very good manger big storage space.

An
Review №12

Manager by the name of Lashawna was very helpful, courteous and professional. Overall great service!

Fa
Review №13

Just out right great service. Very professional. I cant complain...

Ta
Review №14

Lashawna is professional and provides a fresh experience with great customer care. I recommend this location for its cleanliness and friendly customer service.

Ke
Review №15

Great experience! In and out with no hassle, easy process.

L
Review №16

You dont see customer service like that anymore. So kind and friendly. Clean and well maintained. Ken was great. Happy I decided on this facility

Ma
Review №17

Recently went in and the manager on duty Lashawna, was welcoming and friendly! Great customer service!! Definitely recommend this location!

Ma
Review №18

The manager was very helpful with letting me know which rental unit would be better to accommodate my belongings.

Mi
Review №19

Ken did a very good job explaining everything that came with my storage unit. He was very nice, as well as fair, and made sure I wasn’t confused about anything that I was paying for.

Lo
Review №20

Just moving a friend out.

Sy
Review №21

Heather was super nice and helpful. It’s a nice facility with great people and prices.

Je
Review №22

Ken at Simply Storage was extremely kind, knowledgeable, helpful & friendly. He made the lease signing process the easiest we’ve ever had! It was a joy and not a chore working with an adept professional. It is rarity these days to find such exceptional customer service. This facility is clean and easily accessible. Please visit & rent.

Ke
Review №23

The service was outstanding and one of the workers, Lashawna, was a huge help as well.

sa
Review №24

Ken helped us get a storage unit in a quick amount of time and was very friendly and thorough I would definitely recommend going here

ST
Review №25

Lashawna was very professional and polite, I highly recommend her and this facility!!!

De
Review №26

The owner was very helpful and welcoming! The service was very quick and every willing to give me information since this is my first storage unit. Recommend for everyone

Sh
Review №27

Ken was very helpful, kind and a pleaser to talk to he is very great at his job thank you ken bell for all you help 😃

Da
Review №28

I could not have asked for better customer service. Ken was very helpful and catered to needs. I would highly recommend Simply Self Storage to anyone.

Al
Review №29

Ken Bell did a very great job with signing me up and giving me all the information I needed!

De
Review №30

Ken Bell has been very helpful in making the transition to Illinois easier. Very friendly and accommodating. Thank you Ken.

Mi
Review №31

Very happy with the service and the prices. Ken is a great guy that is very nice and helpful with the process. Ive come back every year to keep my stuff here over the summer.

Ri
Review №32

Had a great experience today with Ken Bell! He answered all my questions and concerns about renting a unit for the winter. The process is easy and the unit visit showed that they care about their product and its appearance! Happy to be there

La
Review №33

Ken was very accommodating with the special request that I had with unloading a trailer into my storage unit. I highly recommended them!! The price was also very reasonable.

Ot
Review №34

Ken was a very helpful person who took care of every detail.

Sa
Review №35

Ken was the most kind and courteous person to help me with my storage needs . He was very patient and caring. Thumbs up for Ken!!!!!! Good man for your team

Pa
Review №36

I have been at Simply Self Storage for many years. I want to compliment Heather, the Assistant Manager. She is professional and very respectful. She is always pleasant. I have witnessed her treat other customers with the same respect and professionalism.

Sa
Review №37

Great service thanks to ken! Highly recommend!

ch
Review №38

Ken was an amazing help! very informative and friendly! will ALWAYS recommend Simply Self Storage and Ken!

Co
Review №39

Ken was totally awesome! I needed help quickly with limited time to spare. I had to hurry up and get storage at the last minute and was leaving first thing in the morning; so that time frame was the only time I had. He made it happen and he was super patient. Keep up the good work Ken! You really helped my brother and me out and put our fears to rest!!!

Se
Review №40

Ken, the store manager was very helpful and gave us exactly what we needed!

Co
Review №41

Great Service! Great Prices! Ken did a great job taking care of any question! Highly recommend Simply Storage for any of your storage needs!

Mi
Review №42

Affordable storage, excellent customer service the staff was very helpful. I had a tight schedule and they were able to put me in the units I needed and with very reasonable pricing I definitely recommend simply self storage on Larry power road.

Ju
Review №43

Amazing staff, incredibly helpful and accommodating. Thank you!

Ju
Review №44

We dealt with two people Ken gave us all the information we needed and was very helpful. Heather showed us around and got us set up. Super friendly people. Easy access, reasonable prices and helpful staff. Thanks SS

Bl
Review №45

Great location! Staff is extremely helpful! Would recommend this location to everyone.

Jo
Review №46

Ken did great at explaining everything. Never made us feel rushed. He took his time to show us multiple units and answered all our questions thoroughly.

Je
Review №47

Its a clean area, good service, but they keep raising the price on us every few months to keep up with the average any other place I have called in the area is no where near that high. Theyve been good to us other than that, but Ill be happy when we can pull our stuff out!

Ra
Review №48

The manager Ken was great to deal with!! Very personable and knows his stuff! Will definitely Rent a space for my car again this winter

Jo
Review №49

Ken was very helpful and explained everything too me very thoroughly. I was very satisfied.

Mo
Review №50

Very helpful and a safe place to store your belongings!

Ry
Review №51

Ken was terrific when explaining the pros & cons of the use of the Simply Storage Units. As we walked the lot, the lack of vegatation caught my eyes, they do their hardest to keep the facility clean! When we opened up the unit itself I was fascinated with the shine of the interior & the care they take to keep it maintained. Ken was thorough when booking our unit & answered questions multiple times & multiple ways so there was no confusion! This place is awesome!

Da
Review №52

Ken gave great service for the storage unit!

lo
Review №53

Best service, if I could give them 10 stars I would 😊

Da
Review №54

The customer service and management here is some of the worst Ive ever encountered. The manager of this facility, I believe her name is Kristina F., is completely rude, treated me multiple times with total disrespect, and does the absolute bare minimum that her responsibilities require from my two encounters with her. As a customer giving this facility my business I believe I deserve some level of service and decency from the employees here but this could not be any further from the case. During the summer of 2015 I placed a reservation online and they told me they lost track of my reservation. The manager I was dealing with was flustered from her encounter with another tenant and was not at all willing to provide any sort of help. Luckily there was another 5x10 unit available that I was able to purchase when I was there, although I should have left and found a different storage provider. Ive rented with them for three summers now and this will be the last time I will do so. Do not rent here. Honestly, from my personal experience they do not deserve your business. I gave them several chances to change my perception of their business but each time they have continued to fail. Also theyll tack on a $20 admin fee at the last minute after youve filled out all the paper work that you get sucked into paying. They certainly do not deserve this admin fee given their poor administration of the facility and dealings with customers. Stay away.

Ni
Review №55

Ken Bell the store manager assisted me in picking a storage unit. He was extremely helpful, and explained everything so there will be no surprises. I am very happy with the Customer service.

Pa
Review №56

We are very please with this facility its very clean the service and especially the support from the manager Ken Bell has been great.Thanks Ken for all your help!

Ch
Review №57

Great customer service. Would recommend

Ja
Review №58

I recently visited Simply Self Storage to purchase some packing supplies for an upcoming move. The associate, Stephanie, was extremely helpful and knowledgeable, and made me feel very comfortable. If I am ever in the market for a storage unit I will be sure to contact her.

Bl
Review №59

Ken had been very helpful in getting me set up not once but twice. Very helpful and friendly.

Am
Review №60

Ken Bell was EXTREMELY helpful and knowledgeable in helping us! Would definitely use this facility again. Ask for Ken!

Jo
Review №61

Nice presentation and a really nice place thanks to Ken Bell to show me the place thank you

An
Review №62

Ken was very helpful with everything. He answered all of my questions before I even had to ask them. Thank you so much for all of your help!

Li
Review №63

Ken Bell was very friendly and informative. Highly recommend this storage facility.

Be
Review №64

Ken was a huge help setting me up in a unit. Unit is clean and everything looks secure. So far so good!

Yu
Review №65

Mr. Ken Bell help me and my wife with a nice 10×10 storage and it was roommy

Sh
Review №66

Ken was a great guy showing me where the different RV spots where I also liked how clean it was in the office and also outside very nice!!!! Great price

Cr
Review №67

Ken Bell was the best he help us get the perfect unit for the little bit of stuff we had

We
Review №68

Ken is always very helpful and the facilities are in great condition! Clean and well maintained!

br
Review №69

Great place to keep stuff. Ken was very helpful and I am very happy with the services and facility!!

Sh
Review №70

The owner is very nice! Was able to get me exactly what I needed and did it in a quick manner.

Mi
Review №71

Friendly service. Safe and secure units.

Ja
Review №72

Great service. Very professional.

Ke
Review №73

I frequently purchase boxes from the location on Larry Power Rd. The manager, Kristina, is very friendly and helpful. I am always greeted with a smile and even by name! You dont see a whole lot of that nowadays. I would recommend them to all of my friends and family.

To
Review №74

My second time with them. I am moving out of state and needed a unit quickly. Staff was most helpful, even staying to make sure I was settled in. Thanks all, much appreciated.

Ta
Review №75

Ken was extremely helpful today. Very prompt and on key with everything. The units are very clean. Would definitely encourage using Simply Storage for your storage needs.

Je
Review №76

Great customer service! Ken is a great guy. Convenient location and clean facility♡♡

Da
Review №77

STAY AWAY. We rented a unit AND purchased the additional $2k insurance that they offered. They told us that our unit was completely covered by this policy with nothing to worry about. When we came to move everything out... the unit had flooded at some point. EVERYTHING is destroyed. We were reassured by the staff member that everything was okay because we had the insurance. The insurance company came back with an exclusion in our policy that nothing is covered since it was via flooding or surface waters that got into the storage unit.

An
Review №78

Upon visiting your storage unit I was received I was met with kindness to help was outstanding I do enjoy the space Ken was very helpful an I will rexCommend to all my friends

Th
Review №79

Ken was awesome! I was in a hurry and he got me set up in no time!!

Ja
Review №80

I visited the location on Larry Power to purchase boxes for my upcoming move. The employees were very knowledgeable, and friendly. They made my visit a very pleasant experience. I would definitely recommend them.

DJ
Review №81

Ken is very helpful. Very safe (cameras, etc.) and good rates.

Bo
Review №82

Ken was on top of my Storage needs from the time I made the reservation. Process was quick and easy! As it should be!

Ja
Review №83

Highly recommend visiting Ken @ Simply self storage, very informative & helpful made renting a unit simple!

Je
Review №84

Kristina was very polite and helpful with our families storage needs. She walked us around and showed us the property so we knew where our unit was located. The Propert is VERY clean and we would definitely recommend this property.

Ro
Review №85

Ken was very great he help me get the best deal. If you need Storage I recommend him!!

An
Review №86

Mr. Ken Bell is very pleasant to work with. I appreciate the professionalism and patience. Thank you Mr. Ken.

Da
Review №87

Nice place not bad prices but its storage where you could keep things and its nice and neat and clean security its nice there too and they have cameras to watch everything.

Ty
Review №88

Great service! Good place to store a lot of items.

Ca
Review №89

Ken is great, provided great customer service. Very happy with my experience!

Br
Review №90

Very helpful and friendly service. Ken is great

Ju
Review №91

Ken was friendly, quick, and efficient to deal with. Recommend Simply Self Storage.

Je
Review №92

Clean. Convenient. Reasonably priced. Wish you would send reminders when rent is due by email or text.

Ja
Review №93

Ken gave great customer service. Very nice facility!

Br
Review №94

Staff is very friendly. Ken was very efficient in getting the paperwork done and getting us to the unit. Facilities are very clean and nice.Thanks for the help!

li
Review №95

Exceptional service! Very helpful and friendly! Definitely recommend

Me
Review №96

Ken was great! Very helpful!

Ke
Review №97

Ken was alsome he gave me great customer service he was very friendly and kind and answer questions very well

Ru
Review №98

Ken was amazing help and is vary helpfull thank u Ken ur awsome.

Da
Review №99

Great service from Ken. Thx!

St
Review №100

Ken, was great help to hind us a storage unit that was for for us.

Information
6 Photos
100 Comments
4.9 Rating
  • Address:575 Larry Power Rd, Bourbonnais, IL 60914, United States
  • Site:https://simplyss.com/illinois/bourbonnais-self-storage/?utm_source=google&utm_medium=maps&src=googlemaps
  • Phone:+1 815-933-6200
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:10AM–2PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:Closed
  • Sunday:8:30AM–5PM
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