Friendly service. You guys helped my family out years ago when I was passing through from out of town and bent over backwards to lend us a hand when our car broke down during off hours on a holiday. Now that my daughter attends school at BGSU and Im 2 hours away it was only natural to send her to the only people I trust to get the job done. You helped her out when I couldnt and I appreciate it very much. You will always have my business.

Highly recommend this company. Professional and thorough. Answers all questions. Not pushy and just looking for a sale. They really want you to be happy with your choice and with their dealership. I am a happy customer!

Anthony was so helpful by listening to what I wanted and needed in an SUV. I needed to be able to fit a Tuba in the SUV. They allowed my to drive it home to make sure it would fit. 😁❤️ I was amazed at the service and treatment I received. I had recently been to several dealerships and they were the best. They worked hard to get me in the vehicle that beat fit my needs and budget. Thanks to the entire team, Anthony, Lisa and Rachel. 🤗😁

The price was expensive compared to tireman. I went there thinking that the lug nuts would be matching Chevy dealer. They ended up charging $60 dollars for $30 (same ones at autozone) they took 2.5 hours to remove a round off swollen lug nut. Then they didn’t re learn the tire pressure. One was 42, 33, 37, 32.

Superb service! Felt like I was most important person in their business! Other dealerships could learn from these people.

Great experience with the service department! Thanks for always being awesome to work with & taking care of our vehicles!

I’m coming a little late with a review. I could not have asked for better service then I received from Thayer dealership. I was passing through Ohio heading to KY and TN and my Steering Column broke! My Malibu was towed and this dealership went above and beyond helping me, my kids and grand baby! The took out my old one and by the grace of God they had one in stock! Thank You, Thank You.. from the bottom of my heart. Someone even bought us breakfast :) y’all went above and beyond any dealership I have ever dealt with!

I have purchased over 10 new vehicles in my lifetime. Thayer Chevrolet has been the best experience. Knowledgeable, friendly, willing to help people that went the extra mile. Josh, Brett, and Lisa were all amazing.

We bought a Chevy Traverse today from Thayer in BG and Brett Kime assisted us. He made everything so incredibly easy. He was super knowledgeable and very professional. Our trade in was extremely fair and our price point was spot on with what he quoted us! We will definitely return when it’s time to purchase our next car!

Friendly, hard working group, interested in getting things done and customer in and out, Thanks !

Leasing a 2021 Chevy Equinox and very pleased with the vehicle. Took in for first service. Was completed in a timely manner. My only two complaints! No snacks and no longer offer the FREE vacuum out of vehicle.

Great customer service ! My car doesnt make a funny sound anymore a

As always, easy to schedule a time that fit my schedule. Routine oil change and tire rotation was completed quickly and I was on my way.Nothing but the best, as usual, from Thayer Service and Cyndi!

Two visits. Oil and filter change exc.Replace two remote entry key fobs.Good service. Why too expensive. Cost of product not Thayer issue.

People are friendly. Service is good

The service that I have received through your dealership has been exceptional. Although my service needs have been challenging and required a lot of effort, your dealership great patience and care. Thak you very much

Extremely friendly, professional, and straight forward dealership. Both the sales and service departments demonstrate the highest level of quality customer service, knowledge, and integrity that is much too rare to find in the automotive industry!Thank you!

I live in Michigan but found the 1LE Camaro I was interested in online at Thayer Chevrolet of Bowling Green OH. Anthony was able to answer all my questions and provided me all the information I asked for. When I came to pick up the car, he greeted me before I made it to the door, the car was clean and ready to go, the paper work prepared, everything was in order. Absolutely the best new car purchase experience Ive had!

Staff friendly and helpful, without being pushy. Good value on trade and purchase.

Brad over at Thayer is 3 things that to me is considered professional Honest knowledgeable thoughtful and these days trying to find a mechanic or leader that has these qualities is hard to find. As a business owner I know. It takes 30 minutes or longer to get there but well worth it Thanks Thayer Team.

Anthony Marinelli was fantastic! I never felt pressured and I was treated very courteously. He is a true professional. Everything promised was delivered, and then some. My Bolt is a genuinely awesome car, and I want to thank Anthony for finding a red one for me.

Smooth oil change process and great price. Cheaper than quick oil change places.

I had a flat tire and they graciously fit me into their already busy schedule! I appreciate the care they have shown me every single time....even when it has just been for routine service!

I just brought in my 2018 Chevy Colorado that I Purchased 2 days prior. It had the hard shift and shuddering issues going on with the GM 8speed automatic transmissions. I Live out of state and would be driving home the following day. As you can imagine I was very worried. Thankfully the individuals at the certified service desk were amazing people and worked some magic to get me in and fix the issues. Mark, jack and the beautiful brunette woman I am very grateful for your help. You saved the day. Thank you so much!!“Edited post from earlier”Twice in one day, this crew saves the day. Went back to get my warranty reviewed and Cindy found that my warranty was in fact incorrect on the original paper work. Saved me 2 years on my on my warranty. Bless this crew. Thank you guys so much!!!

Best service i have ever had

I was able to schedule an appointment the next day. Staff was polite and facility was clean.

Hard to find the location to use my Chevrolet points in the new app. They were very helpful in helping find the location.

Able to repair my truck same day. Great customer service

I left my 2017 Chevy Silverado to get an oil change, also asked to check it out as I knew it needed some work. At 3:15 I received a phone called stating what was all wrong, I asked for it to be emailed to me so I could look it over it.( almost $3,000 in work) I stated that I would look it over and call them back to let them know what can be done. When I called back they stated that they had already started working on my truck I never authorized any work at all! Now I have a 500 bill for what they started. When I picked up my truck there was greasy handprints all over the front of it and the rims. The work they charged me for was quoted at 320.00 how did I get a 500.00 bill. Needless to say I wont be back, Please check around other place to have work done. As I found the same list of things that need fixed for $1400.00 which is half of what they said.

Very good service.

The service manager Michael is all about the customer. Nice job Michael you deserve a raise or a big bonus at the end of the year.

Great service excellent staff, love dealing with Thayer, wont take my car anywhere else

Always a wonderful experience with Anthony Marinelli!! Everyone at the dealership does an exceptional job! So kind, respectful and relaxed! No hustle to sell!! Just great customer service!

My experience is always good Tricia and Brian always take good care of their customers only complaint is bring my truck in for a 3 hours service at 8am and my truck not being finished till almost 5pm other than that I definitely recommend using thayer chevy

Jacob was awesome to work with he was up front and honest from the first day I inquired about my Trail Boss

BRETT STARTED OFF ASKING ME QUESTIONS ABOUT DIFFERENT GROUPS IM AFFILIATED WITH SO HE COULD FIND ME ALL APPLICABLE DISCOUNTS. THE OTHER DEALERSHIPS ID VISITED DID NOT. THAT GAVE ME A TRUST FACTOR RIGHT AWAY. AS A BUYER YOU ALWAYS WONDER IF YOU ARE GETTING ALL THE DISCOUNTS OR IS THE DEALERSHIP POCKETING ONES THEY ARENT TELLING YOU ABOUT.WE HAD A SNAG ON MY TRADE IN BUT BRETT FIXED THAT VERY QUICKLY AND HE APOLOGIZED.THAYER MET MY DEMANDS AND THE WHOLE PROCESS WENT VERY WELL. IM PLEASED.

Thank you Trisha and all the mechanics for getting my Equinox fixed and back on the road, this is the best service in Ohio.

Great team in the service center.

Detryck was so great and patient and helpful. The boss however wouldn’t come down on the price at all and it really was not a great deal but the boss said it was. He wasn’t very helpful and showed financing when we didn’t want to finance at all. Detryck was amazing though.

Went to look at a car for a friend. Everyone was friendly and helpful. They were really accommodating when we asked them to lift the vehicle so we could look for rust and leaks before purchasing it.

Everyone is very accommodating and help with my new lease and oil change on my old lease.

Very professional, polite, did a great job deltialing our SUV.

Thayer is our go-to dealership for all our auto needs!!! Thank you Cindy!!!

Very nice, respectful and answered all my questions.

Always a pleasure dealing with Anthony! Love my new suv!!

After purchasing a few vehicles from Thayer I assumed my family would be treated at minimum respectfully. My wife took her new car in for a service issue and oil change. Surprisingly she was informed how to fix it every time it happens. Which would require her or me to crawl under the vehicle to complete. During the oil change she was informed she needed new lug nuts and tires. The service department told her factory tires are junk and unsafe for the family. ARE YOU KIDDING ME. This is why we will never will never trust them or buy there again.

Rich Pioch was very friendly and helpful. He was pleasant to work with and never pushy, which is always a plus. I was taken care of immediately and got the car I wanted in a timely manner. Rich and the team was able to make it work! Thank you for your help and I would recommend Rich and the Chevy team to anyone.Additionally, Lisa made the paperwork a breeze and clearly knows her stuff. Love my beautiful Traverse! THANKS!!

I am satisfied with the service they performed.

Great car at a Good price, Have been looking for a car for my wife and finally its done the search is over happy wife

Everyone was very helpful and nice

Always friendly staff that are honest and trustworthy.

Great experience with everyone. Fixed my truck right the first time. I will be back.

Great service. Quote on new vehicle

Scheduled, on time, only took around 30 minutes. Used my points to pay the entire bill. I’m very happy’

It was a great experience from start to finish. Employees I dealt were friendly and helpful My Equinox looks great

I forgot to come back and explain my rating! About two days before we were set to drive to Orlando for our Disney World vacation the power steering in our car went out. The awesome folks at Thayer got the parts and squeezed us in and did quality work to get us on the road right on schedule. We were very grateful to them for going out of their way for us.

Always have a great experience when having my vehicles serviced at Thayer Chevrolet.

Found the problem quickly / communicated efficiently / repaired sensor in a timely manner

My car buying experience was a truly enjoyable and fun experience at Thayer Chevrolet thanks to the All-Star team of Jade, Lisa, and Anthony! Product Specialist Jade is friendly, knowledgeable, honest and knows how to provide excellent customer service. Lisa in Finance was simply amazing! With her research and financial expertise, she was able to get me into a beautiful 2019 Chevy Equinox, and keep the payments within my budget. Product Specialist Anthony was great too! His easy-going, yet professional attitude put me at ease immediately. Together-this dynamic trio made this car buying experience my best by far! And Thayer now has a life-long customer in me... You owe it to yourself to see them first.

I have now purchased 3 vehicles from this dealership. I am amazed how in tune they are with what I am looking for (even when I am not sure). They are pleasant, courteous, patient, and have always worked to get me a great deal. There is never any pressure when I go in. They simply take the time to talk with me. Priceless.

Ive bought and leased a few cars from them and Ive always had good experiences there. Hondas are one of the best cars out there and that helps. The people are great, too, from the sales staff to the finance dept. I highly recommend them.

Ive never purchased a brand new vehicle before and I was terrified to make such a big commitment. Jacob made this a fantastic experience. He was patient, explained everything, and I didnt feel pressured to make a decision. Everyone did a great job making my family and I feel comfortable and walking us through the whole process. Even though there are many Chevrolet dealers closer to my home the longer drive to Thayer Chevrolet was worth the extra drive.

Like going to a family reunion or a back yard friends BBQ, Always Enjoyable

Rachael London was great from start to finish. Transparent and friendly!

Will never return after recent visit. Service dept has serious issues and must be desperate the make a buck.

The people at Thayer Chevrolet Service Dept did an excellent job getting my 2018 Chevy diesel Equinox repaired. It only took one day to get a part, even though I had come in for an oil change, an engine light had come on recently and they were able to diagnose the problem and got it fixed correctly right away. Their service and concern for getting my vehicle fixed in a timely manner was impressive and greatly appreciated!

The service, and the people, here are the best, thats why we continue to drive 2 cars from Toledo for all our service needs.

Everyone was friendly, informative and helpful.

Nice place to have a car service.

Good experience with the parts department andGrey very helpful!

This was, by far, the best new car experience Ive ever had. Anthony worked extensively with me to find a model in time for the Memorial Day incentives. The finance guy (cant remember his name, apologies) was great. All the staff I encountered were great.This aint your daddys 4-hour marathon of wrangling!

Anthony and the rest of the team Brett & Jacob are fantastic. Always like working with these guys you can feel confident that they are there to take care of the customer first and foremost. Thank you guys!!

Great purchasing experience! Anthony and Lisa were awesome to deal with! I will purchase my next vehicle from them without hesitation!!!!

I wanted to wait a couple of months until I was off of my new car purchase high until writing a review and boy I am glad I did! I am even MORE impressed with the staff now than I was the day I bought my car. My sales women Meredith, was very personable and understanding of my needs when it came to size, use, and price. Meredith was not pushy just simply listened and cut to the chase. The finance person was a hoot and a pleasure to speak with as well. I am really glad we went with the warranty as I had an issue with my car early in the week and the Service manager was able to get my car in fairly quickly and sent me off in a rental until it was fixed. Thank goodness my car had a warranty because $600+ later my car was fixed and I did not owe a penny! When I got it back it was cleaned and washed. When I walked up to the service desk to get my car they greet me by my first name, which I am a sucker for excellent customer service!! kudos the Chevy! This dealership has forever have my business!

Anthony Marinelli was awesome. He was patient and not pushy about my last-minute need for a vehicle the same day I walked in. He worked with me through the process of trading in my older vehicle and purchasing a new one. Excellent service, attention to detail, and care for the customer.

A coworker of mine brought his vehicle to Thayer. The vehicle was having an issue with the motor. This vehicle was not purchased at Thayer and was not new when purchased by my coworker. It had approximately 100,000 mile on it. To make a long story short my coworker used the wrong oil and gunk up the motor. Thayer flushed the motor as well as a few other maintenance items. After the service was done the engine failed. Without hesitation Thayer replaced the motor with a new crate engine at absolutely no cost to the owner. This to me is an amazing story of service. While the vehicle was being worked on Thayer gave the owner of the vehicle a free loaner. The professionalism of Robert the General Manager, and Brad the service manager, is just short of a miracle. Thayer has a Chevrolet, Toyota, Honda, Ford, and Nissan dealership. I will purchase my next vehicle from this Company to support this kind of service. Thank you Thayer for the old school and greatly missed level of service you provide. I still am amazed.

Thayer Chevrolet in BG takes good care of my vehicle. I bought a new Malibu from them in 2011 and they have been my full service dealership every since. The staff is knowledgeable and friendly, especially Tricia Green... She is always willing to help in any situation and she gets the job done every single time! I would not trust my car to anyone else...thank you Thayer for all you do!!!

Overall good experience

Great friendly service

I am working in the area for a year now as I live 700 miles from here, Thayer service department hands down are some of the finest folks I have had the pleasure to do business with. I have brought my pickupTo them every time I need repairs or service. The staff are great and treat me like family and always check with warranty items before charging me. Their rates are second to none compared to other dealers, I trust this business more than my dealerships back in Georgia. I have sent several folks to them and they always do a great job. I highly recommend Thayer Chevrolet to anyone in the area who needs a high quality service department to care for your vehicle. Thanks Brandon

The best car shopping experience Ive had.Family relatives recommended I head out there and talk with Anthony Kirk. Bowling Green was a bit of a drive for us and Im so glad we made it. Im someone who works customer service currently as a career and Im always shocked at how other dealerships do business. Most of the other dealerships we visited while shopping around were very high pressure sales, and its scary at how ruthless / good they can be at it. Anthony made me feel like I was talking with a friend who had my best interest in mind the entire time. I went to Thayer Chevy in Bowling Green with a car in mind. Anthony was completely honest about the car, and also took the time to show me all the cars on the lot that met my necessitates and budget. There was never even an ounce of pressure felt! By the time I had found the car I wanted, I was on a little bit of a time crunch. I sat down with Chris from financing and everything was thorough but quick at my own pace essentially. My family recommended this place to me, and I would certainly recommend this place to my friends and family. 10/10 experience. Definitely the first place im going to look for a car next time...

I got in and out very quickly

I called Thayer Chevy to fix a recall and a special warranty issue I had with my car and they were incredible. After calling a few other Chevy dealerships in the NW Ohio area and getting nothing but attitude and treated like I was a moron, they were wonderful to me. They were incredibly helpful and I highly recommend them to anyone looking for good service on their vehicle.

My salesman Anthony was very polite and informative no pressure on his part to complete the sale. Will return here if looking for another vehicle.

I loathe car shopping. Then I found Thayer. I had an amazing experience purchasing a vehicle here. The non-commissioned sales staff was great. Did not pressure me at all. The financing team found me better rates than my own bank could. I take my car in for regular warranty check ups & the service team is friendly & they move quickly so I can get back to my day. I would highly recommend Thayer Chevrolet. Ask for Trevor. He was a joy to work with.

I visited Thayer Chevrolet in Bowling Green this week. All I can say was that the customer service was far more outstanding than any other dealership I have visited. Anthony Kirk and Tony Lake were two of the representatives that I spoke with. These two representatives did an outstanding job approaching me the second I walked in there. They were very informative on each of the models I was looking at and were very detailed on the questions that I asked. I cant exaggerate enough how great my customer service was at Thayer Chevorlet. It was also a worthy trip considering I drove from Ann Arbor, Michigan. I highly recommend both of these representatives to anyone looking to buy a vehicle.

They were very friendly and informative. I was also impressed and happy and how fast the service work was done! Definitely will be coming back for any other warranty or service work in the future

The staff at thayer Chevrolet are great, Cyndi Hoyt you are great, and Jack the mechanic is very knowledgeable and helpful! I would recommend Thayer Chevy to anybody!

Mark Toth is a great Sales Men. Must come see him.

I had 4 new tires installed on my 2012 Chevy Equinox on 10/31/2018, and the service was excellent!!! They did an awesome job and it was done with care just like they always do!!! Thanks again for the great job!!!! 👍👍

Stopped for service while traveling with our towable camper, having electrical issues and needing a spare tire. The wonderful service crew at Thayer helped us out and had us on our way in no time. Excellent and friendly service. Thank you Mark and Cindy.

A truly remarkable and enjoyable experience in all areas: sales, financial and service (dealer installed options) ! ! !

This is a very great dealership! Everyone is always nice and friendly from the sales staff to the service staff. Anthony Kirk is very great at getting you into the car you want without pressuring you into anything! Would definitely recommend this dealership to all my friends.

Awesome service.

Everyone that I spoke with was very friendly and helpful!!!

I was blown away by the personal and professional service that the associates gave me at Thayer Chevrolet! Now that my wife and I are parents, we had considered trading in our subcompact car, but were unsure of how much we would get in trade-in value. The staff at Thayer gave us all the information we needed, and walked us through the process. When it came time to fill out the paperwork, they made it super simple to make the upgrade to our new Trax - our new favorite ride! Thank you Trevor, Rachel, and Tony for all your help!

It was truly great to know that we could bring our Corvette to Thayers and have all of the things on our list fixed in one trip! We don’t want just any auto shop working on Tom’s pride and joy!

Great customer service for a recall issue...Brad Gilbert promised my Hummer by noon, and called at 11 to say it was done! When I arrived, it had been washed, vacuumed, and looked AMAZING!Thank you Thayer Service Dept. for such first class treatment!

I have nothing but great things to say about the service department. They regularly go out of their way to accommodate my schedule for service, including unplanned check engine lights. The staff has always been kind and professional every visit. The waiting area also offers coffee, TV, and WiFI so I can continue to work when I chose to stay and wait on my truck. The diesel technician always performs solid work as well!

Visited the parts department, staff was very helpful and friendly. Was able to secure my small parts need quickly. Nice business!