Great selection of games, movies, manga, figures, and collectibles! Prices are generally in line with market value. Great warranty policy.Inventory: 5/5- A vast selection of titles from Atari to current gen. Tons of both common and rare finds, as well as a wide array of collectibles, plush toys, apparel, figures, imported snacks, trading cards, posters, electronics and more!Value: 4/5- Prices are typically within 10% of market value, but there are some outliers. However, this can work in the buyers favor! Occasionally youll find a great deal among the stores rotating stock.Location: 4/5- Parking is limited, and the store is a little inconvenient to reach. Inside is a completely different story. Organization is top notch, and the store is neat and tidy from floor to ceiling. They offer a dedicated tabletop gaming space as well! No public restrooms.Overall: 5/5 due to a fantastic selection, great organization, and extras like tabletop gaming space and coin-op gachapon machines.
Lots of used games to fill out your collection at a good price. Comfortable atmosphere. Yes, they have 360 compatible controllers for your PC playing needs.
Awesome store. Super friendly customer service. This was our first time visiting but wont be our last
Great place for anything retro! THE ONLY PLACE TO SELL GAMES AND ACCESSORIES. Pay more than anyone else around. Good selection too.
LOVE this store. I spend WAY too much money there. But the bargains are fantastic. The staff are always super nice, welcoming and knowledgeable.
Lots of DVDs and modern games at good prices.More importantly (for me at least) is they have decent prices on classic games (NES, SNES, Genesis, etc) and seem to get them in regularly.Definitely recommend checking out Game X Change!
Love this place. And the employees are very nice and helpful.
Staff are very friendly and helpful. Prices seem reasonable. Lots of selection of equipment and games of various vintages. Would recommend you stop in and check them out.
Really amazing place. Brings back lots of old memories. There was a guy in there once complaining about a PS4 with an account on it or something and had a whole buncha complaints. The PS4 was literally in pristine condition along with the components and I watched them factory reset it. Some people just cant be satisfied. The dude even got a cash return... felt bad for the workers, theyre amazing, friendly and professional. I hope they dont get anymore like that PS4 Guy. Some people just cant keep up with the times I guess. Imagine not understanding how technology works.
The employees are underpaid. They are always nice to me.
Great place to buy games and very friendly staff.
This is is the best game store in Bowling Green. That being said, dont buy from them. They sell defective products and dont even take them back.
People who work there are really nice.
Its a good place to buy movies games and comics at a good price
A great place for vintage and new video games and dvds. Plus gaming and PC accessories.
This is nerd paradise! Great and knowledgeable staff
Love this place... Can find old or new games in here along with other things that gamers would be interested in... They got my support.
Spent 270$ on a 4 year old PlayStation that when I got it home it was covered in sticky residue didn’t come with a controller charger cable the ps4 power supply cable was wrong.And the ps4 controller (an off brand) lasted 2 hours then started vibrating until the controller died.The ps4 had an account logged into it that they had no idea how to get offI was told it was Inspected before I bought it I was lied to.The ps4 is very slow and very loud and gets pretty warm.I hate GameStop but would rather thrown my money at them then waste it with Game exchange.Atleast they reset it and do look at it vs lying.1-5 would highly recommend you stay away from these guys.And best thing too is you CANT get a refund only in store credit!
Excellent customer service, a great variety of products. I highly recommend!
Easy way to get replacement controllers for ps4 and switch. 90 day warranty on defects. Good price for used items. The staff is always friendly and helpful.
Nice place to get games cheap
Always friendly service. Knowledgeable staff. Good place to go to. Usually swing in whenever Im in Bowling Green. Always...beats...gamestop...Dropped in today, think her name was michelle. Friendly and easy to talk to for a quick purchase.
A whole lot bigger than I thought, nice staff and great collection
Best place to shop for games and collectable hands down better the game stop
The two employees that worked this evening were extremely kind and helpful! Also they were patient with answering my 5 year olds many questions, and me as a mom who has no idea what specs my sons game console was!
Great prices on games and movies
Lots of great finds
They buy and sell just about anything. They have fair and even competitive prices on everything, and round it all up with a pleasant staff.
A super nerds dream. Well organized and ridiculously low prices.
Staff was really chill in letting me take up a spot and digging through. Boxes of cards for hours. Pricing is also great.
Amazing place. Had never been there until a couple Tuesdays ago and its awesome. Much better than gamestop in my opinion. Much larger selection of games, much cheaper to buy games, offer more money on trades, and also have movies for sale. Definitely an establishment that i will frequent
The people that work are stupid! Cant do math! I will never go back again!
Prices were a bit high on older games but great store!
Friendly service, extensive gaming knowledge, large selection!
Great prices. Great customer service. A LOT cheaper than other game store!
Black lady at the counter was nice, answered all of my questions to the best of her ability. I almost walked away with someone elses merchandise. The selection was okay, but the prices are great.
So far I like it.. staff is friendly n patient with me when I Question about the games n all.. a little too crowded at times but love the place.
My teens absolutely LOVE IT... As do I!! GREAT SERVICE and GREAT selections!! Thomas is AMAZING!!
Place is a lot bigger on the inside and filled with nostalgic games and dvds. Very nice and super friendly.
Absolutely love this place they had the right hook up to my game systems for a good price cant beat that price for my N64 and Super Nintendo really clean Place very organized I will be back
Everyone I have ever dealt with here has always been super friendly and helpful. I’ve never gotten defective equipment from them, and I usually have better luck finding what I’m looking for here than anywhere else. Example from today is coming to get a new power cord for my partner’s Xbox 360. The person helping me didn’t see it in their case right away, so she went to the back ad found one for me. I’ll always go here before anywhere else when looking for something for console gaming.
Great place to get retro games & consoles and anything else movie poster figurines
Retro game supplies good shop helpful people.
Really good selection. Pretty good prices.
Local digital/analog game store
Friendly and knowledgeable staff
Such an underrated place. Great staff thats always ready to help you in any way. Inside is very nice and inviting but also it is very neatly organized as finding what you need is a breeze. There is also a table to sit at if you ever just need somewhere to hang out for an hour or two.
Has more movies then games but, still a pleasant place to look for games and movies.
This is a fun place to visit. The store is clean and well organized. The staff has always been friendly to me. I wish that they had easier parking.
Friendly workers with experience in games which is a plus! Great music always playing and tons of used games at a reasonable price.
Knowledgeable but distant didnt act like they wanted to help
Friendly staff and reasonably priced! Lots of items not normally found in corporate ran stores. DVDs, Manga, Model Kits, TCGs, Gaming, etc.
I love going here games, and the games are really cheap. I once got a Wii game from here for 45 cents.
Great service lots of stuff to choose from
I love this place. I bought one of my favorite movies here and all 3 John Wick movies. They also have D&D stuff!
Awesome game store, very reasonably priced and great selection. With variety of consuls, games comics and various other items. Great staff that are friendly and courteous.
The staff at this location are super friendly and knowledgeable on the products they have.
Not the best in customer service could be cheaper on games and accessories
Great game store. Lots of variety and lovely staff
Ran by fellow gamer geeks you can talk shop with. They give solid store credit for when you wanna take some old games/gear in to trade for something new/retro. Very cool lil store with a lot to offer.
Great staff, low prices. Excellent products. Retro gaming and memorabilia
I love Game X Change. They offer more credit than any other game store I can find. Their spread is a little thin, but if youre in to retro games you wont mind it that much. I rarely see games that are in too poor of condition, and even then the damage is only cosmetic. The only negatives I can really find are their lack of a PC selection and a public restroom.
Great people and a very large selection of games and other many things
Great selection of new and vintage games and game systems! Always nice and works great. Can also sell stuff there and they pay a fair price!
Clean, organized, good selection, good prices and friendly staff.
Wouldnt buy a thing from them again.... Worst place ever.... Bought 4 games from them we were supposed to get a discount they didnt give it to us.... when we got home they had put the wrong game in the case.. So we called them they said they would hold it till we were able to come get it... They ended up taking our money and selling the game they were holding for us... And lied saying it was only good for the one day after they said they hold it till we were able to come get it... And another game we had bought didnt even work ... It was a 2 games in one and they didnt even have the second game that goes in it ... NEVER WILL WE DO BUSINESS WITH THEM AGAIN..
Friendly staff with a large selection of used video games and movies for any platform you can think of. Good prices on used consoles of all types and many generations. Stop in to see if you can find a deal, or a hard to find out of print game!
Many good deals on movies, especially in their 1$ bargain buckets. Videogames are all fairly priced, even new ones being $5 or $10 dollars below market price in order to incentivize purchases. The only issue was antique videogames, such as those in the display cases, were a bit on the expensive side, however, this is no big deal as the prices were still relatively fairly priced. Great service, would recommend.
Good service and great selection for gameheads
The game selection is overwhelming and the amount of consoles is staggering. I could not even begin to count how many games they have in stock, I saw games dating back to the Atari 2600, tons of NES games, PS1 games, basically all Gens. There were accessories for most all systems, I have been in many gaming stores and this is probably the most comprehensive collection I have seen, if you need anything for games and gaming this is the place you want to go to.
Walked in and loved the place and the people that qork there are very friendly and will go out of their way to make everyone happy
Larger and more vintage selection than Game Stop, but doesn’t offer as many deals on new devices.
Great place for games. They have cut alot of movies out. But they are friendly and very knowledgeable.
A pretty interesting place to fulfill that nostalgic feeling that you are looking for. They have several retro gaming sections. Anywhere from NES, N64, Gamecube, the original Xbox, and several gaming areas in between. This location hosts gaming tournaments from what I have seen. Tournaments include Yugioh, Magic the Gathering, and other card games as well. They have a selection of table top games, manga, toys, and other novelties. You can trade in and sell games at this location. Customer service is laid back, and always eager to assist. Will return again.
To hell with game exchange first they broke a ds game I brought in then pretty much stole a vita case and memory card and only gave me cash for the vita and lastly only gave 70 cents....70 CENTS for a four disc Final Fantasy IX not to mention how stuck up the employees seemed to be never go to game exchange again. And if you people are smart you won’t either
Always love going in here for all my games and needs. Super helpful and a great joy to talk to. Always finding something new and meeting new people.
Got my Ps3 and Ps4 used here when I first moved here 2 years ago and they both still work perfectly, havent had any trouble, errors or blue screens. The controller that the ps3 came with didnt work so I called them and they changed it out for me.
One of the best places Ive found for Anime in the Southern Kentucky area.
Most organized and clean Game Exchange Ive been in. Love tge employees as well. They are very welcoming and open to helping you find what you need
The store was clean and the employees seemed very welcoming when we walked in the store. Do recommend that you call before going if you have a certain item you want to make sure they have them. When we checked out prices were very reasonable and checkout process was simple to understand. Good experience
Good place. Little bit of a wait.
Friendly and Knowledgeable staff. Plus the shop has a rustic feel. The only thing is the stock sometimes run low, but thats a good thing in most regards.
Employees know what they’re doing. Friendly service, good prices
Only place besides Amazon to get cheap PS2 games... relatively cheap.
The game prices here are similar to gamestop, whats makes this place unique is the variety and options of every game they have for almost all the systems that have came out
Best place to purchase videogames in bg ky alot better than GameStop thats for sure and the people are more friendly to
Great deals and friendly service. I always find something when I go there! Definitely the first place we go to find games and movies.
Awesome selection of games, glad to see they have dnd stuff, huge catalog of comics and they haven manga and plushies. Pretty great stuff all around!
Love this place! Its nice and organized and the staff are very friendly
My son was sold a defective game. He went back in less than 24hrs to either exchange or receive a refund so he can purchase elsewhere. They declined to refund and did not have a replacement. I asked for a manager and was refused. The assistant manager would not tell me tha name of the manager nor when he or she would be available. The assistant manager wanted me to know she was studying law (lol) and that my time was worth nothing to them. I recorded the call and advised her of such. Do not shop here. They are not ethical business people. I will re-evaluate if I ever connect with the nameless manager.
This place was awesome. They have great prices, great deals, and a huge selection. The staff was very friendly and helpful.
Great place for gamers of all ages, excellent staff and great service, with competitive prices !
Very helpful with my issues
They pretty chill there nglLots of games
The tall bald guy was really creepy in general but especially creepy towards the young gentleman working with him. If there was a human resources department I would have called and filed a complaint immediately. If I was uncomfortable as a customer I can only imagine how he felt.
They have an incredible variety of games and consoles -- old, new, and anywhere in between. The staff is helpful and theyre also very reasonable when offering store credit. Although a few of the consoles Ive bought here in the past have had problems, Id still pick this store over GameStop any day.
Have to wear a face diaper
My little brother picked out a game for his birthday. The box said $20. We get up to the register and I am told that the price has gone up to $32. I asked them to match the price on the box and they refused (despite the fact that he said several times this is my bad). I went ahead and bought the game because it was a birthday gift and I didnt want to make him put it back... Fast forward a few weeks, he gets the game out to play it and ITS THE WRONG GAME in the box. Called Game Exchange this morning, they refused to do anything because we cant find the receipt. They stated that it was policy... but apparently it is also their policy to raise prices at the register, sell customers the wrong games, and give ZERO customer support.
Love the prices of games, gaming consoles and accessories. Also got great prices on dvds. Very helpful and friendly people.