If you never want to see your car again, come here! I set up an appointment for July 28th which at the time was a month out. I understood they were busy, so I was fine my appointment date was a month out. However, it has now been over two months, almost 10 weeks, that they have had my car. The communication has been awful. There were weeks at a time with no update and it has currently been a few weeks without an update. They say that there are some “big jobs” in front of me, one that has been in since January, and that I have to wait my turn. I understand that it’s hard to get workers right now and that it’s busy, but you need to prioritize people who have had their cars in there for months. If there truly is a job that has been in since January, there is no reason why you should take other appointments until that is done.This place is out of control and needs new management.

This place is a disgrace to Ford Motor Company and Lincoln. I would sooner drive to Billings or Helena than to visit this service department again. Stephanie and the other gal were rude, and condescending. I should have looked at the reviews before going there. They currently have 2.5 stars and I am surprised it is that high. Dont waste your time or be disappointed, go elsewhere.

Would give this place zero stars if possible. Incredibly inconsiderate, and unaccommodating. They should have less than 2.7 stars as a business. Hope that Ford Corporate decides to fix things at this dealership because it’s a total mess. Come here if you feel like being treated horribly.

I have never experienced such horrible and rude customer service. The ladies at the desk in the service center are carelessly rude and not accommodating to customers. Save yourself the frustration and headache. I would rather drive to Helena. Not surprising to see how low their rating is, I wish I would have checked beforehand.

Brought my 1994 F250 in for a oil change, brake job, and radiator flush. They told me I had coolant in the engine and they couldn’t fix it. I checked the oil dipstick and there was no coolant in there what so ever. I brought my truck to FIGGINS GARAGE in Belgrade and Mark got it fixed up right away. The next time I need a HD truck, I will be looking elsewhere to purchase it.

Work was scheduled for 2 hours had it done in 90 minutes

Great Communication. Easy to work with.

Very helpful staff

They need a bigger and better service center.

Never got a call back