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Red Wing Shoes
855 S 29th Ave #103, Bozeman, MT 59718, United States
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Red Wing Shoes

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Ra
Review №1

Great experience from start to finish. Super knowledgeable about their products and didn’t make me feel like it was an imposition for picking their brain and asking questions. The sales gal that helped me was friendly, and took her time letting me try multiple options and fits before making a final decision. Making the switch from Danners I am looking forward to a local option. Clean and organized, plus a friendly shop dog. Couldn’t ask for more

Be
Review №2

Ive bought a half dozen pairs of boots here over the last couple of years. I have always had a great experience here. Everyone is knowledgeable and has a great attitude. The only issue I have is they are so accommodating and helpful that I end up spending too much money.

De
Review №3

I bought my work boots here. They have been very comfortable and holding up good. Great customer service!

Da
Review №4

The best and most helpful team Ive dealt with. They are very informative and helpful. Best boots Ive ever worn and they do a great job of Cleaning them also! Will recommend to anyone!

Je
Review №5

I am a cashier at a very busy gas station. I am on my feet at least 8-9 hours a day five days a week. I have very large, wide, flat feet not easy to find shoes for. I am in pain daily by the time my shift ends.My husband and I walked into the store today and was immediately greeted by a very friendly dog who instantly laid down and wanted belly rubs, which I was more than happy to give. Then Nathan asked how he could help us. My exact words to him were the first few lines of this review. Nathan genuinely seemed to care and wanted to do something to help me. He properly measured my feet, and then let me know that I could go with either a mens shoe or a womens. Im not a big one for fashion and at this point I really didnt care what they looked like as long as my feet no longer hurt. He brought over a pair of socks to try on first, just trying them on I could already feel some relief in my feet. He then had me try on a very light weight boot, with an insole designed specifically for flat feet on my right foot (which is the one that bothers me the most). On my left I had just the boot without the insole. I stood up and walked the length of the store a few times and did so without limping. I instantly knew that I had finally found something that I could wear all day at work and not have to suffer in pain.Nathan is very knowledgeable about the products that he carries in his store. He is also very friendly and compassionate. Nathan, I want to thank you for helping me today, you have definitely made a customer for life out of me. I look forward to seeing you again soon.

To
Review №6

I have very difficult feet to fit but Dusty was up to the task. Thanks for the top notch service.

Aa
Review №7

I have purchased my boots from this dealer the past few years. Great Service and extremely friendly/helpful/knowledgeable. 10/10

Za
Review №8

Very impressed with Red Wing service and quality. Dusty went over and beyond to help me find the perfect steel toe work boots. He is very knowledgeable and friendly I will be there for all my future shoe needs.

sc
Review №9

Gave me an almost completely frozen Swiss ham pretzel. The burrito they gave me was good but also small servings.

Mi
Review №10

The crew at RedWings in Bozeman is the absolute best. They take the time to get you the right boot and proper fit. Nathan even stayed late to get me my boots as I work in Big Sky and couldn’t get there before they closed. Can’t say enough about how helpful and friendly they are. They are my boot store from now on. Thanks Nathan and crew.

Gr
Review №11

I have had many sales experiences. Some good, some bad. This one stands out to me as the best in recent memory. They sell a product that is well worth the value and do so in a manner that speaks to what sales is all about. Having a place to come to when you have any issue with a product is a win for me. Thanks to Nathan and Dusty for your help.

Jo
Review №12

Great store, incredible shoes, and outstanding service! I got my first pair of Red Wings about a month ago and was skeptical of the hype but I am convinced and have been completely converted over to Redwing shoes.I love that you have the ability to go in and get your shoes reconditioned, the staff are incredibly helpful and the store is always pristine. 10 out of 10 for me.

Co
Review №13

Great place, and I got some free replacement laces! I highly recommend Red Wing shoes for their durability and comfort, as well as the awesome customer service at the shop!

Ki
Review №14

The best Redwing store Ive ever visited. They truly care about the customers. Very friendly and patient

DJ
Review №15

Great place to get awesome service! Very knowledgeable staff and easy to talk-to attitude. Good variety and helpful staff that will help you find what you need. Me and my dad came in and was very happy even with a 1hr and a half drive both ways. Great Red Wing store in Bozeman! Both me and my Dad are very thankful for everything! Hope to do business soon thank you!

Ri
Review №16

I bought a pair of work shoes for working in a brewery and I no longer have foot fatigue when Im there . They are hands down the best work shoes Ive ever purchased. HIGHLY RECOMMEND THEM FOR ANYONE IN THE SERVICE INDUSTRY!!🍻

jo
Review №17

I didnt catch the sales mans name but he was good. He helped me get everything I wanted without trying to upsale me with expensive add ons, and helped me to use the best discount I could get.

Th
Review №18

Very awesome people who do there very best to satisfy the needs of their customers

Ke
Review №19

Great atmosphere great ppl to wrk with you extremely helpful extremely welcoming and owner, Nathan, relates on multiple personal levels

He
Review №20

I went over the weekend to pick up my first pair of red wings. I have heard mostly positive reviews on the brand, but didnt have the cash to try it out until now. The sales rep Nathan was extremely helpful, found a pair of Blacksmiths that fit perfectly. Every other place I have tried, the shoes were a little off. Maybe its the new Vibram soles they switched too or the fact that I had a sales associate dedicate the time to find something that worked rather then just ask me what size I wore and hand me a bunch of boxes. I definitely will be picking up another pair in the future, but hopefully these will last me a long time. Thanks guys.

Le
Review №21

Love the store and employees, will definitely be back.

Jo
Review №22

Incredible customer service, which is rare nowadays! They will help you find the right shoe and the right fit. Thanks Nathan!

l
Review №23

I just purchased a new pair of boots here and as always the employees were extraordinarily helpful and friendly. Dusty went out of his way to help me find the right boots and insoles that best fit my needs.

Re
Review №24

I am a boots-collector and I am always electrified to see their new arrivals every month or quarter. I love this shop and their friendly staff too....

Ke
Review №25

Awesome place. The new owner was knowledgeable about the brand and shows. Very helpful in sizing, fit and care. Red wings are an American classic brand for a reason. Definitely a high quality product. Highly recommend shopping here. Say hello to Harley the shop dog while your shopping.

Du
Review №26

Nathan is great to work with and found me the perfect boots for my job. His whole crew is incredibly knowledgeable too. This is one of the few places that carries shoes in my size (14D). I go in to get my boots cleaned and oiled every 3-4 weeks and have a great time talking with everyone while I wait if they’re not too busy. I’m looking forward to getting more boots and shoes here in the future.

Me
Review №27

If you are looking for a good pair of boots I highly recommend going to this store. We had a good experience in January when we bought my husband’s boots which he says are the most comfortable pair of shoes/boots he has ever owned. We went back in yesterday and there is a new owner who was phenomenal. They definitely got us a lifetime customers.

Bu
Review №28

The first time I went it Dusty helped me out, bought a few things plus a pair of boots. When I got home and eventually tried on the socks they ended up being one size too small. I went back in yesterday and Ken happily let me switch em out while still letting me keep the smaller pair. What customer service these guys have. Hands down the best shopping experience I’ve ever had. Thank you to red wings in Bozeman Montana and they have a cute young doggo in there was super friendly

Ro
Review №29

New management is Awesome! Outstanding customer service. Bought a pair of Iron rangers that never fit right, new management fitted me and found out I was sold wrong size previously. Was able to swap them for correct size after a month. That is outstanding. Go here if you are looking for high quality boots and VERY HIGH customer service.

Co
Review №30

The customer service is as stand up as their boots.

Je
Review №31

Great customer service-- There are few top shelf shoe companies, Red Wing being one of them. Most times my choice will hinge on customer service and this store checks all the boxes. It is obvious that the customer-centric owner is hands on and the staff has been well trained. Shop here!

Br
Review №32

Had a wonderful experience here. I have been struggling to find a women’s steel toe work boot/shoe. I walked into this store and was relieved to find multiple options. The staff were fantastic! They were very personable and so helpful.

Ja
Review №33

Nathan the owner is awesome. Incredibly knowledgeable, helpful, and courteous. He had a wide selection of inventory and helped with every possible need. I bought a great pair of Iron Rangers and am very happy with my choice to buy local and quality.

Ma
Review №34

Always a cheerful staff and I love to just come in and chat and catch up with the owners they are wonderful people. I have brought a few people in here to look into new shoes for them and will continue to do so. Red Wing cares for its customers and it’s shoes. Love you guys!!

Ha
Review №35

Great group of guys. Super knowledgeable and friendly. Only place Ill go for boots. Say hi to Harleigh the shop dog!

Ch
Review №36

Fantastic service, the guys put me in the most comfortable boot Ive ever worn. 11/10 service, didnt try to get me to spend every penny I had on extra stuff.

To
Review №37

Redwing Heritage Boots, the name says it all about the quality and materials! However, the service at the Bozeman store location is majorly lacking. Went in today with the intentions of getting a new pair of Iron Rangers. These boots are not cheap by any means but they are worth it. As we walked in there were two gentleman working, one helping a customer the other just shooting the breeze with another customer that was not purchasing anything. I found the boots I wanted to try on and was waiting politely for service. The worker shooting the breeze, was talking about MSU Grads and everything but boots! I stood there for 15 minutes waiting and watching another customer getting great service and the other just working his jaws out with another customer (not buying anything). 20 minutes later and not even a head nod acknowledging my presence. I looked at my wife and said let’s go, I put the boots back and turned to the door. The worker that was working his tongue dumpster says thanks for stopping by! The service was shameful, I hope that you don’t receive the same service I did. I will order my boots online, thanks for nothing!

Ch
Review №38

Excellent service, extremely knowledgeable staff. Thanks for your help Dusty 👍

J
Review №39

Friendly, knowledgeable owners who have a well stocked inventory

Ca
Review №40

Nathan was extremely knowledgeable, very helpful and friendly. Very satisfied with our purchase.

St
Review №41

Got my husbands boots for so much cheaper than what we thought! They last forever. I cant remember the mans name that helped us at the Bozeman store, but thank you for being so sweet and making sure we left happy with exactly what we were looking for!

JM
Review №42

What a great place - customer service is over the top. I went in for a new hiker boot and orthotics and the quality of care and knowledge of Mr. Stone was outstanding. I left there with new boots, orthotics that work and a new friend. Thanks for a great experience!

La
Review №43

I ordered a pair of boots and had them drop shipped to my house which is about 100 miles from Bozeman. They arrived in less than a week. Unfortunately, I purchased the wrong boot. It happened that I was going to Bozeman the next week. I took the boots and asked if I could return them. I told the man that I didnt even put the boots on and that I simply bought the wrong boot. They accepted the boots back and sold me a different pair. The pair that I wanted wasnt in store, so he arranged to have them drop-shipped to me too. I appreciate the accommodation for my mistake, and the willingness to get me what I wanted. True customer service is harder to come by now-a-days, so its extra nice to see a business take care of customers. Ill definitely use this store when I need anything from Red Wing Shoes.

ta
Review №44

Outstanding new owners! I have a lot of issues with my feet and they have been extremely patient and helpful not to mention all of the extras they did for free!

Ju
Review №45

Amazing service, and dedicated to the craft. You will not regret your purchase.

Ta
Review №46

Love my boots! I have two pairs and cant wait to get more. The staff really knows what they are doing

ty
Review №47

The guy that help me kept checking his watch...felt rushed and no one else was in the store. I know its a holiday weekend but hey thats retail...if you dont like it dont do it. Wont be back.

JT
Review №48

Very helpful as well as friendly. Everything youd expect when purchasing a quality boot.

He
Review №49

Dan the man is brought to you straight from the source to get you the boots you need to get the job done! Great service and very helpful with finding the best boots for the job! Thank you Dan!Spencer Martin

Ki
Review №50

Nathon the owner is awesome and very helpful very pleasant to work with and so is his staff

Ca
Review №51

Amazing and helpful!! I love my new boots!!!

Je
Review №52

Greatest customer service we’ve had in so long anywhere. Nathan and Elijah are fantastic and really know what they are talking about!

Be
Review №53

Great customer service 👍! Hell yeah fellas! Thanks for taking care of me.

La
Review №54

Red Wings are the most comfortable boots you can own.

Ja
Review №55

Very good services, fast and inexpensive.

Br
Review №56

Great boots! I recommend them to everyone!

Ja
Review №57

Always top notch service!

Ma
Review №58

Great experience. Very helpful

Do
Review №59

New owners! Super helpful!

ch
Review №60

Good service great boots

al
Review №61

Knowledgeable staff, high quality boots!

Ka
Review №62

High quality boots and staff!

Co
Review №63

Excellent service!

Information
23 Photos
63 Comments
4.7 Rating
  • Address:855 S 29th Ave #103, Bozeman, MT 59718, United States
  • Site:http://stores.redwing.com/bozeman-mt
  • Phone:+1 406-577-2426
Categories
  • Boot store
  • Shoe store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–5PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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