I just had the BEST experience in this shop with Chris! I went in to get some juice and some coils. They had everything I was looking for and more. When it came time to pay, I was a few dollars short, but Chris told me not to worry about it. If the story had ended there, this shop still would have had a lifelong customer in me. But it gets even better. I dropped my mod in the parking lot and my glass shattered. I went back in looking for replacement glass, and when Chris couldnt find one that would fit, he set me up with a BRAND NEW TANK SYSTEM FOR FREE! This shop is hands down the best in the area. I would go out of my way just to come here. Huge selection, reasonable prices, and absolutely fantastic people! What more could you want? I will NEVER shop anywhere else from now on,, and Chris, if youre reading this, YOURE AN ABSOLUTE LEGEND!!!!!
Friendly, personable staff, competitive prices and a great atmosphere make this shop a must stop when you’re in the area. Staff makes you feel like a regular from your first visit. If I wasn’t moving, this shop would be my second home.
Love this place! The vibe, the coffee, the customer service is just stellar all around! 10/10 would recommend.
Me and my wife stopped in since i needed pods for my novo3. The wife has been here before, and highly praised the place. So when we arrived chris greeted us and chatted with us like he knew us. It was super fun and good to know that we were like old friends. Definitely qill be going more often, need to try the over 100 craft beers they have!
Just walked in for an afternoon coffee, was greeted by Chris who took my order at the bar and provided a very pleasant overall experience, and his knowledge of the other products in the store was amazing!Looking forward to going back there.
That dude JASON is the worst employee ever. He should be fired immediately!!! Lazy rude and completely unprofessional. Do better!
First time in this place and I’ll definitely be back. Got greeted as soon as I walked in the door, staff was very polite.
You guys should really consider replacing that guy Jason. He acts like he doesnt even wanna work here. I was asking questions and he had an attitude the whole time.
Best vape shop in the state. Home of the Cryochino, Best coffee in town, great selection of beer, tea and Kratom. Great atmosphere and staff, but most of all going to really miss Jason not on the staff any longer.Jason, thank you for your service, you did a great job on the Moon.
Been a loyal customer here for 2 years now and I have nothing but great things to say! The place is filled with amazing staff, amazing hot/cold drinks and the way they maintain the location cleaning is top A1. Thank you Adam, Jason, Sean and Don for all the hard work you all do!Sincerely,Julie
Shout out to Sean, I came in yesterday to pick up a replacement part for a tank that I broke, he then recommended an inexpensive tank that they carry. I took the chance and tried it out and it is extremely good quality for a very low price. Always have had great service at Moon Mountain
Great place to chill. Knowledgeable staff. Competitive prices. My go to place a couple times a week.
Favorite place to go for a few kratoms teas & some beer. They have draft and probably every bottle/can of beer you could want.
Very poor experience here. Went to Moon Mountain on recommendation from someone else, after the vapor store that I used to go to moved out of town. Staff seemed very impatient when ordering vapor juice and asking for recommendations based off of what I liked. Sorry this was my first time here and I did not know your juice lineup off the top of my head.Before entering the store I was happy to see masks required posted on the door, well so much for that, no one was wearing a mask. I understand at the bar, but not even the employees who were working in the non bar area were wearing masks. This is the type of appearance that gives vapors a bad name as people who think that the rules do not apply to them.(Edit to reply)Thank you for taking the time to reply. I am assuming I did not make myself clear in my writing. I was the one asking for recommendations based off of what I like. Personally I like vanilla or mint flavored juice. At first the person helping me directed me to a vanilla custard, not really a custard fan, so I asked if you had anything minty. He said there was only one, it was a kiwi flavored juice, well I like kiwi. And after getting home, well there is no mint flavor. The brand is called Pacha Mama The Mint Leaf, the juice is honeydew berry kiwi, not mint flavored at all. Well, at least the juice flavor is good, even though it is not what type of flavor I was looking for.
I’ve been going to Moon Mountain since they opened & am loyal to them for many reasons. They’re an incredible group of people, who make everyone feel like family. I love the variety of products, flavors, and the blended ice cryochino’s are AMAZING! I recommend Moon Mountain to everyone who is interested in vaping and that those that already do. The staff are so friendly, knowledgeable, and helpful every single time I go in, and make sure to honestly and fully answer any and all questions and concerns their clients have. Jason is always so awesome and hilarious - as are all the others -while helpful, and the smiles I’m greeted with EVERYTIME I go to Moon Mountain mare me feel so very grateful to have found such a wonderful vape shop. Thanks a million Moon Mountain!
My Best place to go👍🤜🤛
Great people and good vibes. Moon mountain is my favorite place in Brandon. Highly recommend.
I would recommend 10/10. The staff is beyond knowledgeable and happy to help at the drop of a hat. Great atmosphere. No complaints
I made my way to this place for the first time, after waking in I immediately liked it. I dont drink, but LOVED the atmosphere. I was immediately helped and directed to the other counter. I was again immediately helped by a very pretty blond. She was very helpful with suggesting different flavors. Unlike another review I just read, which was NOT a good review, I would like to mention I am GRATEFUL that no one in the place was wearing a freaking mask. All these Karens need to let it go for gods sake. Ok, enough of that... this place is great, I WILL be back.
This place is dope! Great customer service!
This place feels like home. Everyone that works here is awesome. They listen to their regulars and new comers are quickly turned into regulars. Every time I come in there’s always something fun going on and I always walk out with a smile on my face.
I needed a tolerance break from pain relief 1:1 MMJ. 48 hours in I was.not a happy camper and was referred to this place by some old timers that know what’s what. Jason the manager was GREAT and I have felt just fine for 3 days now. The place is so amazing and having a nice real drink bar along with the CBD products.is so nice for drinkers and I don’t mind a Diet Coke w nice folks =•>. They gave me 20% off my set up and it seriously works! I wrote this review after returning to give the owner a hug and buy a second set up in case I misplace this one. This is my new go to CBD bar =•>
Good people, with a great shop. E juice (freebase and salts), coffee, and beer; among other. I have been buying their product (from another retailer) for years, and its always good. Im sure they havent had the money to submit PMT applications, so who knows how much longer they, and other small shops like them, will be able to sell their house products. This is definitely one of the top 2 shops in the Pinellas/Hillsborough area.
They’re not trying to sell you some cheapo vape. They take the science seriously, and research all of their products.
Best vapor cafe in the area have a knowledgeable staff that can help get the device you have working better or recommend the perfect device for your individual needs have a wide range of e- juices and disposable devices always keeping up with technology and trends in the vaping community go in for a quick pickup or stop and enjoy some of the best coffee teas and beers with an outstanding staff and customer base in the area
Great staff, very knowledgeable and friendly. Super fun atmosphere, Great selection of products, very decent pricing. And they make a great cup of coffee. ♥️
The people at Moon Mountain have always been very friendly and helpful. It is my go to Vape store. They call me by name, they point out specials and sales, and pay attention to what I like so they can offer me different kinds of juice and mods. I love my guys at Moon Mountain!!
I just visited this place (cause its was almost 9:30am) and no other shop was open. Let’s just say I’ve found my new vape shop!!!!! Don was AMAZING!!!!! He was so helpful. Genuine soul very professional and knowledgeable! Y’all they even have coffee!! Nice vibe I would DEFINITELY be back! 11 stars ! Thanks Moon Mountain! -Taylor
Really love the vapor trail Legacy juice, unfortunately I dont live in Florida anymore. Website has been down for months vapor trail was never in stock. Never get replies when I send emails never get a call back when I call even though they always take my name, number, and email. Have yet to find a juice like it.Edit: Thanks for the update, I had no idea. But if I had gotten a reply I wouldve known.
Only shop I go to. The people are beyond amazing. They have a nice selection of devices and juices. Their coffee and beer selection is also better than most around here.
Checked this place out on a recommendation. It’s a really cool shop with a lot to choose from. Everyone was welcoming and laid back. Adam was super helpful & knowledgeable. I came in looking for something kind of oddball and specific and left with two awesome juices at great prices. Will for sure be back. Thanks!
Good beer and good workers. 👍
All I can say is WOW! This place is legit! They have a massive amount of flavors and brands. I might I add the coffee and service is damn good. I WILL BE BACK! Keep up the good work guys!!!!!!
I have been to Moon Mountain pretty much since it opened in 2014. 6 years later and this is still the one and only Vape shop to go to in Brandon, hell this side of the bay! The staff has alwasys been great, the selection always abundant, prices and customer service are top notch!! Oh and its a fantastic looking store to boot!
My favorite is Mother Mars!! Really great options. Best customer service ever 🔥💯 plus they have specials. Even BOGO sometimes. Love Moon Mountain 💙
Great and fast service sucks that cosmos custard and other great moon mountain flavours are about to go away
Its a good place to go in and get your Vapes or anything you want for your vaper and for those of you that drink the bar is open
Been to a lot of vapor shops. This shop is the best one by far! The service, selection, knowledge, and set up is unmatched! Keep up the good work!
Best place ever!! Their juice is amazing, I love their selection of vapes and disposables. Coffee is always a 10/10, and they also have beer that I can drink! (I like the fruity stuff lol). Great place to just hangout.
I have been going here for years. I have never had a bad experience whether it be for coffee or a coil or juice. If you want to be treated right and have a cool place to hang out moon mountian brandon is second to none.
Really enjoy hanging out here great people seem to care about whats best for you really appreciate these guys and there big hearts
No one in face masks employee even took off his face mask the employee that helped us wasnt even masked up. No social distancing I thought wewere supposed to be protecting one another not harming one another.
Alway great friendly service. Very reasonable prices. Love this place!
Absolutely wonderful people. I moved away for two years and they STILL remembered me by name. You wont find better deals and better people! :)
Moon mountain is a place with positive energy great employees and a impeccable selection of flavors for those who vape. I love this place!!
Ive been coming here for years now and each time Ive walked through the door Ive felt at home with the staff here who ive gotten to know and who have gotten to know me. I am extremely thankful for these guys and I consider everyone at Moon Mountain family at this point, and I hope to continue showing my friends and family this hidden but very quaint gem. The connections with people Ive made here have made it all such a priceless experience for me. Regardless if you vape or not, this is still one of the most relaxing and comfortable places to have a drink or just hang out, the guys here are extremely knowledgable and will most certainly have conservation with you on just about any topic you can feather up. You will never find service better than Moon Mountain and I truly mean that.
Beautiful shop/cafe/bar, great selection. Definitely a hidden gem. I wish this was closer to my home as it would be my favorite place to go. I was traveling out of town and in search of my favorite brand of e-liquid that NO ONE else in the area carries... except this place!! Anytime I go back to the Brandon area, I will definitely be going back here.
My family has become very close to everyone at Moon Mountain and the atmosphere is so relaxed. If you want to get in and get out without anyone caring you were there and without meeting someone you can actually share a laugh with.... this isnt the place for you. Wanna have a great time and get honest opinions and help with knowledgeable people..... Please visit and kick back and stay a while.
Awesome! Just awesome! These guys are nothing short of amazing! Everytime I go in I’m picky about my juice, or I forget what coil I got last time and these guys are always here to save the day ❤️❤️❤️
Great place. Ask for Chris. He knows everything about vaping and CBD.
Hands down the best vape shop and cafe in florida. The staff and owners are pure class and have been at the forefront of the vaping industry. You will not meet a more knowledgeable and welcoming staff in the state. Grab you favorite liquid and gear. Then head over to the bar, catch a game on the tv and order yourself a cold one. My go to is the comet frozen latte. Amazing.
By far the absolute best vape shop I have been to. Everybody is very knowledgeable and they have a wide variety of Vape juices to choose from. They even threw in a couple things for free my first visit. I would definitely be going back.
Got a new tank and had a great conversation with a cool guy. Atmosphere was awesome. I will be back.
My 2nd home. Best hangout in Brandon
This shop is amazing. They are always so helpful with any and every question you may have. I’ve been going here since before they even opened the doors and I’ve had nothing but absolute amazing experiences. They make sure to educate each and every person who walks in. This is exactly what you want when you walk into a local business. Every one is family here. Not to mention the great coffee and beer. The guy with the beard Jason is probably one of the nicest people I’ve met. He’s just a big ole teddy bear. Anyways, you will really love it here. Keep doing what you do best Moon Mountain!!! Thanks again!
Sean & Ricardo are awesome. Always have a blast here. Best place in town to stop and have a relaxing drink after work. They have a bunch of different flavors and options when it comes to the vape department. All the guys there are knowledgeable and fun to be around.
Very clean, welcoming, amazing staff! Would recommend for kratom definitely.
Every time I walk in, I am always greeted and everyone has been so very nice! They are extremely knowledgeable. I am prior military and there are a lot of veterans that are not only customers but they also work there as well. I have been to many vapor stores over the years, and by far, this is the best vapor store that I have ever been to! Thank you to all the wonderful gentlemen that Moon Mountain!!! You found yourself a permanent customer from now on!!! Thank you for all that you do!!!!
I’ve been a customer at moon mountain from the time i started vaping...This review is long over due. For the past 5 years I been buying juice and hardware here. there was a time where they fronted me juice when I was having issues with my debit card, and all they cared about was me having it so I wouldn’t smoke. All the guys there are friendly down to earth dudes. Don the manager is the man, I don’t see him often anymore because my schedule, but no matter what anyone that works at the store in great. When you are looking for a great vap store don’t hesitate to go to moon mountain, 99% of y’all we’ll be happy cause you can’t ever satisfy everyone. Thanks guys
Outstanding service and glad to see that they offer a military discount.
Awesome shop! stop by for all your vape supplies, and sit down for a beer! Jason, Donny, Sean and the rest of the guys will take great care of you.
The guys here are great. They are friendly and knowledgeable about their products and even things they dont carry. Nice chill atmosphere for a small but open lounge and shop.
Sean was very helpful and very knowledgable in picking the right units and juice for our needs. Definitely will be back!
Amazing selections of juices, coils, and more. Always been a big fan of their personal juice lines. For a 120ml, best bang for your buck. Also, has a very roomy interior, bar with TVs, tea & coffees, beer and more. Staff is very helpful, and polite. Definitely a go-to.
Super chill down to earth shop. Wouldnt go anywhere else!
This place has the most amazing employees!!! They are fun to hang out with while sitting at their bar and joying some beers... All kinds of coffees and teas And of course the vape juice Is the best around
Everyone is very nice, friendly and knowledgeable. The shop is absolutely beautiful and clean. Very comfortable atmosphere and a great selection of vape juice and mods.
These are the most friendly guys ever. They always very you when you walk in the door. They always shake your hand when done. Very helpful with any type purchase. Wish I drank coffee or wine. I would hang out there for a while.
First time there, Wow what a shop. Great staff, very a knowledgeable and super friendly. Awesome selection of premium juices, mods and other equipment as well. Purchased 2 RDAs and some juice. Joined their points club and asked a lot of questions that the staff were more than happy to answer.They also offer a cafe type atmosphere with full beverage service. My only regret was not staying for a cup of coffee. Awesome experience, and I thought I heard the staff say that they would be expanding the floor space of the shop soon as well.
Staff is always friendly, helpful and goes way out of thier way to be supportive and accommodating.
Love going into this place. Staff is great and personal. Making the experience better than expected. Not just sometimes but always. And the drink bar is also amazing ☺
I went to your shop on Saturday 19th and had the pleasure to talk to Ricardo, I mentioned that I bought my unit like 3 weeks ago and it was leaking, the crystal has a crack, he told me that you guys cannot do nothing about it and he told me to use tape on it, yeah...just like that, so I bought my liquid there (for the last time) and take my business to another place. I gave you 4 stars (before my last visit) because you have a good selection, but now I will give 1 star in customer service. By the way, I asked for you Jason and they told me that you are the owner, but you dont come often and Ricardo could help me, so my issue was not resolved or gave me the option to buy another unit with a discount or something similar. I did not want something for free and I dont feel like use tape on it was the answer I was looking for.
Great atmosphere, knowledgeable friendly staff. Amazing people that come hang out! Dont forget happy hour!!!!
This is my favorite vape shop. I love the staff. Maybe could find cheaper prices online, but Ill never stop supporting this local vape shop. The guys are all super personable & extremely knowledgeable. If u need vape supplies, or just wanna chill for a while, vape & get some drinks, then this is ur must stop shop.
These guys are very respectful and provide excellent service! I had very little knowledge on how E-Cigs are put together and how they work and I walked out happily with a $100 purchase.Also a great variety of liquids to choose from and taste test free of charge! The best military discount in the area also. Highly recommend.
This is the Gold standard for vapor lounges. Dedication to quality flavors and juices. Many of the people who were here when it started have moved up within the company and are helping the brand to expand.If Ricardo esta Aqui make certain to ask for him to help you narrow down the wide selection of amazing juices for you. He wont steer you wrong.Wide selection of juice and there own house label is top notch. They were ready when regulation hit the industry and have thrived in the wake of it.Keep up the good work TD. If you thank you for helping me quit smoking cigarettes for a year back in 2015 and now again in 2018!
Terrible customer service. We came in and dropped $300 on new kits. They weren’t set up for us so we went to the car to set them up and it was a nightmare. Juice. Everywhere. So I went back in to ask if there was a better way to fill the tank to avoid this issue, and the man working there (tall with a beard) gave me a blank look and said “Idk what you want me to do about it.” Well, you can return everything we just bought and we’ll take our business elsewhere. $300 for that attitude?! NOT. They just want to push kits out the door and won’t help if an issue arises. Not to mention... I just bought a different kit from here a month ago and the charging port just fell out, and they wouldn’t do anything about it. Worst. Customer. Service. EVER.
Ive always ordered from these guys because cant find a match in quality and taste. Was in Anna Maria island for memorial weekend and had a chance to stop in on the way home. The staff was very polite and when I told them this was my first time there they gave me a discount. Hopefully I can find my way back to the physical store someday but until then I will always order from them. Great job guys.
This place is AWESOME! We were greeted as soon as we walked in and encouraged to try out some flavors which were fan-freaking-tastic! Im new to this and since I needed a new coil and didnt know how to replace it, they cleaned it up and showed me how to do it. Seriously an awesome experience and I cant wait to go back! Thanks guys keep up the good work!
I absolutely felt the need to write a review of this place. It was an absolute pleasure shopping at this place. The customer service was untouchable to other establishments of any kind. They took the time to shake hands and ask the names of all their customers, however I wouldnt expect them to know my name next time I go in there based on the immense amount of customers they must have. Theyre VG juice just exploded with flavor and their candy was delicious. I would recommend this place to anyone and everyone. Keep up the great job guys, and I cant wait on the craft beer next door to open also!
Ive been to vape shapes all over the state of FL and moon mountain exceeds every one by a land slide. Whether youre a total newbie or looking for high wattage custom builds theyre the people to see. Theyre customer service is absolutely outstanding and their lounge is amazing. Theres definitely a reason they have 5* reviews everywhere. Thanks so much guys and keep up the good work.-Andrew K
Came here for the Comet Milkshake, left very full and happy. Relaxing environment and the staff was kind.Thanks, guys!
Great service excellent staff highly recommended
Seriously wonderful people and a great bar. 🖤
I came in to get help with my Mutation v4, a screw had broken inside the center post and after 30 minutes of effort, they were able to help me get it fixed.The juice selection is a wide variety, and the prices are fair. Overall a nice atmosphere in the shop as well and they had some snacks and beverages too. I feel like I could bring some donuts and relax here with the staff for a few hours. One really cool thing was they had single serving juice packs that had 2-3mls per pack. Definitely would love to see more of those.Seriously, check it out.
I come here almost everyday. Great coffee and vape products, everyone who works here are awesome. Atmosphere is great, the only place in town that I can hang out at and have fun.
I love this place. Huge selection of vape juices. Friendly staff. Great drinks. One of my favorite places to hang out. It has a laid back atmosphere .
Today my husband and I went to 5 different vapor shops to find a new vaporizer and some liquids, this one was the best one by far. Better prices, much better selection of juices, and hands down best atmosphere. The first one I went to a month ago ripped us off terribly (Billionaire on MLK) which is why I insisted on going to so many shops before getting anything but I know for sure Ill be coming here for everything. Very very friendly, especially to my daughter that is always with me.
I’ve been to quite few vape shops but none like this one. Jason was extremely helpful and friendly. This is the first time I’ve left a tip on a vape juice purchase due to amazing customer service. I’ll definitely be back.
Love my buzz berry, And the crew there are awesome!!
Friendly and helpful staff. Super willing to help me figure out which tank and battery to buy as a gift. Great selection of premium juices.
Awesome place! Great flavor selection. Friendly atmosphere and very helpful staff.
Absolutely the best place for these products. Staff was super friendly and knowledgeable too. Gave me the perfect setup for what I wanted and what I wanted to pay. Their own E-Juice is the best out there.