On September 1st I leased a Alfa Romeo stelvio from these guys and they made the process so easy. I came to Tampa even though I live near the St. Petersburg Alfa dealer because they managed to beat the price by quite a bit on my vehicle. So to break it down I received a Stelvio with a $6k higher msrp but ended up with a lower payment so if you are in the market for an Alfa Romeo you might want to try these guys even if they are further away than another dealer. The salesperson Joe was great and made it really simple and the finance manager made the paperwork a breeze. They treated me very well and gave me too dollar for my trade.Thank You guys and if I can convince my wife to switch from Lexus you might be seeing me soon.
I was impressed with all from facility to delivery and timing.I recommend this place without hesitationKeep doing the EXCELLENT job
It was a great experience for both my wife and I. We traveled from Virginia just to purchase a vehicle from Brandon Auto Mall. We purchased our previous Alfa Romeo from there and drove down to purchase the current. The service was impeccable, the staff was extremely courteous, helpful, full of knowledge, listened, and executed a perfect plan. We couldnt be more happier and satisfied. Thank you to Curt Peeling, Jamin Vereen, and Anthony Cubero. Top notch in my book.
We visited the service department and found the repair to be non-cost effective. Though we did not want to be in the market for a car, we found ourselves in a buyers position. Based upon the car we brought in for repair and my affinity for the car, Brandon suggested a vehicle. We looked at the vehicle and really did not need to look further (though we did, just a little) and ended up with a good deal, a good car, peace of mind, and a few personal connections.I like to research my purchase prior to but given the circumstances, I was researching as we were in the deal. Our sales person, Peter, was never upset as I asked questions based on consumer reports, etc. the sales manager Joe, also answered questions and I believe gave us a fair trade in value for my previous vehicle. Pound Cake was a joy to work with in financing and together, we pulled a prank on Joe (:-)I am thankful, the experience was a great one and the customer service was outstanding.
The entire team made my purchase enjoyable. This is probably the first time I actually had fun purchasing a car. Even the coffee selection was good. They were very concerned about the use of my time, which I appreciated. My salesperson Jamin was very knowledgeable, gave me the truth on my options and guided me through the process effortlessly.
If you need excellent services, if you are looking to get the best deal for your money, the best quality services, and a familiar environment treatment, go and visit Alfa Romeo Brandon, and ask for the seller Shawn Langley, work with the Sales Manager Raffe and sign your agreement with Anthony; you are not going to regretted. They going to treat you like a King or a Queen type of red-carpet treatment. My experience since I start this process online and making my first phone call to the dealership it was excellent. After I visit the dealer for the first time the attention, the services and the professionalism were class A+, excellent on every single way. Im very happy and very satisfied with all up to this moment, and Ill very recommended this dealership, the brand and all the personal as well. Specially the Sales Manager Raffe, the financial guy Anthony and not least the Sales Representative Shawn Langley. Very Recommended A++.
Friendly and efficient. No time wasted. Lots of great used cars.
I was very impressed with this dealership and the no pressure approach they use here. I had an incredible experience with Peter from Queens NY and would recommend everyone I know to go to him. He was very upfront with pricing and didnt waste my time. This dealership has so many positive reasons to buy or service your vehicle here. Free carwashes are such a benefit and the service department here is wonderful. Highly highly highly recommend giving this dealership an opportunity to earn your business. They specialize in Lifted trucks that have been lifted right and come with a warranty. 👍
Peter Mehra is awesome. Very friendly and welcoming. Helped us to make our choice in favor of Alfa Romeo Stelvio and I still dont believe I have this “stylish italian”. He answered all our questions about the car. Spent time on a detailed explanation of all the settings, talked about all the feachers. A very nice person and a wonderful professional. Thank you Peter and entire Alfa Romeo by Ed Morse team . You are great!!!!
Everyone cringes when they have to buy a new car. All day affair with pushy car sales staff right?Not here! 😃 I am so impressed and pleased with the staff and process at Brandon AutoMall! They were so professional and easy to work with! It was easy, quick and NEVER pushy! Thank you to Mike, Joe and Anthony for making this process so enjoyable! You guys are awesome!
Fantastic experience working with Shawn on a new Giulia! He gets it and knows that this generation doesn’t want to sit in a dealership for hours haggling over a few dollars. Everything was done over text and the car was detailed and ready to go when I arrived. The deal was great and the service was excellent. Ask for Shawn, you won’t be disappointed!
We have been to several area dealerships trying to trade in the car for a new one. We knew we had credit issues so we’re upfront with them from the start but we’re still given false hope and were never able to make a deal. We were there for not a few hours and without hassling or having to make a deal or come up with a down payment we were able to get the car we wanted for the price range we needed. Plus they were able to get us a great warranty plan AND less interest than we had on our previous car’s financing despite our credit problems. The Lord sent us to the right place!
Great place! I was in the market for a used car and luckily they had lot of used cars to choose from. This facility is very clean inside and out as well. Joe Pfotenhauer was my sales consultant. He went above and beyond in helping me with my car purchase. He was very knowledgeable, professional, patient, and most importantly kind to both myself and my two family members that were there with me. The whole experience felt straight and to the point without any fluff which was what I was hoping for. I will be looking here first the next time I need to purchase a vehicle.
My son and I just purchased a Certified Pre-Owned vehicle from this dealership. From start to finish, it was the most amazing buying experience we have had at a dealership. Austin was our sales person and treated my son, being a first time buyer, with the utmost respect. He toured the car with him and should all the features of the vehicle. The sales manager Joe made the process of buying a car seamless and gave us what we feel was an amazing deal on the vehicle. Lastly, we went into the finance department and Anthony was precise and quick in filling out the paper work and again made it easy. Anthony made the transaction very transparent and explained all options so that my son could make an informed decision. I would highly recommend this dealership to anyone that is in the market for a new or pre-owned vehicle.
Excellent professional service advisor, mechanics. God bless 🙌🙏❤💖✨♥🙌🙏❤💖✨♥🙌🙏❤💖✨♥🙌
The atmosphere was very relaxed, I didnt feel rushed or pressured by the assigned salesman. I recommend asking Jamin Vereen. He was very knowledgeable and informative of the many questions both myself and husband inquired.
Matt and Lenny are the best. Great customer service from start to finish!
Easy to deal with and they delivered the car to me
The whole process from walking in to view the car and purchase was flawless. Very good experience.
So easy to lease our new Alfa. Thanks to Joe for a great deal and also Anthony for making the paperwork a snap.
My Beloved Fiat 124 Spider needed major repairs. Lenny and his service dept did all they could to fix my car. It unfortunately was going to take more to fix it then I wanted— the car has truly never given my any problems and I would recommend the 124 Spider to anyone- it’s a great car.But in my case it was time for a new car. Lenny put me in touch with Shawn in sales and in one day (less that 3hrs actually) I drove away with a brand new Alfa Romeo.I would recommend Brandon Fiat/Alfa Romeo for service and sales. Both Shawn and Lenny were very transparent and fair. You don’t get that feeling, I’m sorry to say, from many other automotive dealers.
Very good treatment and easy to connect with. Car delivered in less than promised time frame.
Never leave 1 star reviews but they truly deserve it . Absolutely the worst car dealership Ive ever dealt with.Worst attempt I ever had at buying a car. Severe lack of communication and complete incompetence .This is the type of car dealership that gives good car dealers a bad reputationLook at the 2 1/2 star rating this company has on YELP !! I wish Id check Yelp firstThese are clearly FAKE Google Reviews YELP is the only trusted review site that you cant pay to alter or remove reviewsDo yourself a favor and take your business elsewhere or youll regret it.
Where do I start. My buying experience at Brandon Auto Mall was simply amazing. My sales representative Shawn Langley was one of a kind. Shawn kept an open line of communication throughout the entire process as I worked nearly 200 miles away to close the deal. Shawn was very attentive to my needs and he treated my wife and I with utmost respect. Shawn has a genuine personality and his sincerity resonated with me. Because of him I am proud to say that I purchased a car from Brandon Auto Mall.hope that Shawn is recognized for his diligent efforts and I hope that he continues to be successful in his role at Brandon Auto Mall.The following could not have been achieved without a phenomenal sales manager Craig Blum. Craig will make sure that you are a satisfied customer before you leave his dealership!
I had been looking several months for a 2017 or 2018 Lexus RCF, one came available in Brandon at Brandon Auto Mall met with some of the staff at Ed Morse and found them to be very helpful, taking time with both my wife and me answering many questions about the car. When we look for another car would gladly do business with Brandon Auto Mall. Thanks to both, Marlon and Richard A+++++
Working on our third lease with Joe and Richard at the Brandon Auto Mall was a pleasure. Love the car, love the dealership, love Joe and Richard.
My service consultant was great. Very responsive and knowledgeable. And the sales associates were very friendly. One of them tried to help with the vending machine and ended up buying me a Diet Coke on his own dime as the contactless reader didn’t work and I didn’t have cash on me. So nice of him.
Single, best car buying experience of my life. Professional, responsive, courteous service by Joe and his boss Craig. Ill come back there forever.
We recently purchased a vehicle with Randall and he was above and beyond as a salesperson. He answered all our questions and concerns, was upfront with information about the car we were looking at, and made us feel like family. Randall made the whole process as quick and painless as car shopping could possibly be. We will definitely be back next time we need a vehicle.
Phenomenal people, Craig and Joe were the best. Two of the most helpful people I have ever met. They went well above our expectations and gave us true personalized customer service. The made care buying enjoyable and went above and beyond. I would definitely buy there again. Thank you guys for taking g care of us and going the extra mile.
I recommend Peter there, he was very helpful and patient. Peter took his time explaining and made us feel very comfortable. I recommend this place and ask for Peter!
Ask for John Bonét! Did an excellent job and was honest and understanding. Highly recommend
Very professional experience. I felt the dealership took the time to put me in the best car with the best financing terms. The car was professionally detailed and the tank was filled. I was grateful for the repair and maintenance schedule for the next 3 years, car washes, and tire repair. My experience was excellent.
I looked a few vehicles and settled on a used 2017 F150. Vehicle looked nice. They had put new tires on it. Fortunately as I was going through the deal they offered on the truck, I searched the model for sale used on my phone. I found that truck advertised on their own website for over 3000 less than they priced it at in my deal. This is at least disingenuous and most likely purposely misleading. I would recommend not doing business with them. They are not trust worthy. Ofcourse they called me and offered me the vehicle at their advertised price after I left. Then said they didnt know the advertised price. Seriously? Do any of you believe that? Buyer beware has never been more appropriate. They do talk a good game and are friendly. Just not honest. Sad really.
I have been getting my care serviced here for a little over a year now, and Brandon is wonderful! Hes the first service technician Ive actually trusted, because he is honest and doesnt try to oversell you services you dont need at the moment. I will keep coming here until my Fiat dies, and even after! The service is also speedy, and theres wifi and snacks. Its great.
I worked with Brad Crow and Ronald Lovell who provided excellent service! Everybody on the team was really nice and easy to talk too. They made sure I had a pleasant experience. So much better than other dealerships that I have been to that really just brush you off. Even the gentleman who helped us with the financial side of things was a big help, though his name escapes me at the moment, he made sure I got exactly what I asked for and even worked with the financial company to get me a better rate as well! Will definitely recommend this place to anyone looking!
Brandon Auto Mall is Top Notch!!! I received Exceptional Service from my first moment of beginning to closing a great deal with financing. Going in, I was very uncertain and with lots of questions that were easily and thoroughly answered. I highly recommend Brandon Automall for you Auto purchasing needs even with a rough credit history. I look forward to my next visit!!
I received excellent service from Craig and John, they were nice, professional and helpful, I purchased a Cadillac SRX just what I wanted and I love it!It was definitely worth the drive from Clearwater about 31 miles. I will highly recommend my friends and family to Brandon auto Mall is awesome;Thank you so much.
Recently purchased a used vehicle here last month. Still havent driven it since they promised to repair the cracked windshield and I sit still waiting. Whats annoying is that they shopped the loan all over town, even though I had an approval with my credit union. Oh well, live and learn. The sales guy was pleasant.
Drove from Orlando to pick up our Alfa Giulia.- Tamika kept in touch via emails, and text messages very promptly, and make our shopping experience pleasant. You rocked, Tamika!- Richard managed to get us the price we wanted to pay, without much haggle. Appreciated.- Alex was courteous, professional, and very knowledgeable on the vehicle we were purchasing. He made the process simple, and managed to get us set and out of the dealership before a storm hit the area. Highly recommended.- Anthony was able to get us an excellent finance rate. Thanks Anthony!A few extra notes:Although I do not have any complains about the employees listed above, a couple of things I found on our new 2018 Alfa Romeo Giulia (these are notes for the dealership in general), which are the reasons for four stars, and not five:- Overall, the detailing performed (prior delivery) on the vehicle wasnt great. Found candy wrappers on the cup holder, factory tapes on door handles, and pedals, and overall cleanest wasnt the best.- Passenger seat belt insert was lose and felt. It was either not installed correctly, or not installed at all. I was able to fix it, but the car shouldnt have been delivered like that.
It was an awesome experience and I couldnt be happier. Bill Bates and Joe Pfotenhauer were great. Attentive, not pushy, and willing to be competitive among the other brands. Im so happy I chose them and the Stelvio for my next vehicle.
Great experience! This place rocks!From start to finish--buying my FIAT was a top notch experience. Both Tamika Lopez and Brad Crow gave me superb support and service....I cannot thank them enough! I am truly grateful for guiding me through the process and ensuring in the end that I drove away with what I wanted. They have also followed up with how I am doing and making sure all is good with my car. Talk about EXCELLENT customer service!!!!
Joe is an excellent salesman in more ways than one. Knowledgeable about the product and very efficient with his end of the deal, and seems to actually enjoy what he does for a living. The great prices dont hurt either.
The staff is friendly, professional and helpful! Highly recommend then ! Lenny is very helpful !
My husband and I were beyond pleased with the customer service at Brandon Auto Mall Alfa Romeo Fiat. Our sales representative, Josh C. was absolutely respectful and a pleasure to work with. Josh worked diligently to make a deal happen within a reasonable amount of time. He went above and beyond to make a deal happen as well as entertain our 14 month old daughter while we went over all the necessary paperwork. We would highly recommend this sales rep and dealer to family and friends!!
Joe was great in helping me through the entire process. Super informative and genuinely cares about his work and helping customers I will be a returning client.
What an awesome car buying experience. Highly recommend Pete who is a wealth of knowledge and a great person to deal with during the entire purchasing process.The finance department goes the extra mile to ensure they find the best deal for you.If youre in the market for a GM vehicle, look up Tim Wickman. He, too, goes above and beyond in the car buying experience.We highly recommend this dealership without reservation.
I was going to a different dealer for my repairs on my 2019 Giulia and they couldnt get me in for service for over a week. I called Brandon and you got me in next day. In addition, they took my car right away and had me back on the road within 2 hours. The work was done very well and surpassed my expectations. I met the tech as well as my new service manager and they were both awesome, experienced, courteous and professional.
Do not trust them with your daily commute vehicle.Took a chance going there to have the recall done on my fiat 500 and decided to have my oil changed while there. My car had NO oil leak before going there and now all of a sudden i have an oil leak around my PCV valve & vacuum pump that wasnt there before today. I check my oil on a regular and while under the hood look around for leaks and i know that it was not there prior to giving them access to my car today.Very upset and this is the first and last time i will ever give them the opportunity to fix my vehicle.They put up a good front when you walk in, seem very helpful, but if you question what theyre telling you, they are quick to move on from helping you.
Impressed by the personal service I received from Lenny. He made sure I was well taken care of and it’s because of him I had my Jeep serviced there. Thank you!
Great pricing and even better customer service, shop here after the other dealers!
Went car shopping today with my husband and had the pleasure in meeting a gentleman by the name of Al Carter. He helped us with everything we needed and answered all the questions we had. We definitely hope to do business with him again. We love our new car! Got a great deal!
These guys bust their butts to take care of clients. My new car was detailed to perfection and the finance guy (usually the most painful process) was super quick while explaining exactly what I was signing. In and out in less than 15 minutes. This is the first place Ill look for my next vehicle.
Service really goes out of their way to accommodate us. Whether it be a quick oil change or something more. They always accommodate with a complimentary rental vehicle if needed or a shuttle.Its always a bonus to get your car back with a fresh wash (without even asking)I’m on my second fiat abarth and am a truly satisfied customer of the brand and the service department.Paul David
It was a fantastic experience our sale representative Marlon was great. He told us everything about the car and said we could get the offer that we needed no problem. Mr.Anthony the financial man made the deal happen. We recommend if you are looking for aFiat see Marlon.Thanks
DO NOT TAKE YOUR CAR TO BE SERVICED HERE. For a tire rotation, oil change, & filter change your looking at about 300$. I thought I would try this Fiat/Cadillac dealership because its closer to my home. The one in Winter Haven where I usually go, throws in the tire rotation for free and will even wash your car for free, only charging about 60$ or 70$ for oil & filters to be changed. For 298$ and not even a car wash after, if your looking to throw your hard earned money away this is the place for you.
Upgraded 2 Fiats to 2018, 500X Urban package and Abarth, thank you Randall Lovell for always looking out for whats best and getting not one but two awesome deals done. You always put your customer first, you never push and you take your time making sure we got what we wanted. You rocked once again. Like I always say, youre the best!Thank you so much...Cheryl and Travis
Great service. Fixed within a couple of hours. I did nothing other than drop it off and pick it back up at the end of the day. I was scheduled with Mr. Bazzle but he was busy, so I was helped by another, younger guy who was really nice and helpful. I wish I knew his name. He probably told me and I can’t remember. They were very helpful from the moment I called, setting up an appointment for me, to when I picked it up. Some minor interior damage, but still the easiest car repair I’ve ever had. Oh, when I picked it up, they had set my dash clock correctly for me. I had been lazy the couple of months I had my car and never changed it. Nice to have it set correctly! Thank you!
Second time buying a car from Ed Morse . Wonderful helpful staff . I feel Peter & Craig understood what price range I was wanted and gave me a great deal .Very relax hometown feel . Outstanding customer service . Do not overlook this dealership they are the best . Thanks for everything .
Brad and Mike were both excellent salesmen. They were the perfect tag team helping each other out as well as myself. The entire process was seamless and went quickly. I felt like royalty from start to finish! Thank you for your world-class customer service!!!!
Loved buying a car here! Will recommend to everyone I know. Marlon did a great job finding me a affordable and luxurious car with such low miles that I absolutely fell in love with. I was treated like family and I appreciate Marlon and everyone at Brandon automall for helping get into my dream car🤩
Couldnt be happier!I booked an appointment knowing I was going to buy a 124 Spider, I just didnt know what model or color. Joe P. met me at the door. Joe did a great job of walking me through the options, colors, trims, etc. I drove two trims for comparison. Joe was in no hurry to rush me out the door, or force a decision. No one tried to steer me into any particular car.As much as I dislike the whole car buying process, Joe put me at ease, and made the process simple.Anthony in the finance office was equally easy to work with. He breezed through the paperwork, but still diligently verified the entries because of the computer problem earlier.My new car was brought up freshly washed, clay- bar clean, sparkling and ready to go.Although the was an issue with the network, we got through the paperwork with plenty of sunshine for a top-down drive to break her in.Ill be back - for service, and for my next car!
Really recommend this dealer (Brandon Auto Mall11024 Causeway Blvd, Brandon, FL 33511), they really care about you.Jimmy Johnson - Service AdvisorJIMMY JOHNSONPhenomenal job, very friendly and took care of everything (fast and accurate) Jimmy, you are the employee of the year.DO NOT GO TO FIAT OF CLEAR WATER @ 2330 Gulf to Bay Blvd, Clearwater, FL 33765----- they really dont care about you, manager have no manners and do not know how to approach people.makes you feel like they want your money only and never run the extra mile to make you feel welcome and to earn your trust, FIAT OF CLEAR WATER is really close to my house, but is worth driving an Hour to go to Brandon FIAT.
My daughter and I drove over an hour to get there to see a one year old vehicle advertised as a non smokers car. You could smell the smoke from 6 away and their excuse was theyd install leather if we paid an extra $800. We walked away from the dealership and bought elsewhere. Ed Morse has a great reputation but I would not ever consider a used vehicle from these weasels
This location always provides great customer service and is prompt, professional and friendly. There is a dealership closer to our residence, but we prefer to drive the extra distance for a great customer experience and quality service. Even with the staff member turnover, the high level of customer service and professionalism has not changed.
I came to this location looking to purchase a used vehicle for my brother to use for college and they didnt let me down! These guys worked with us and delivered a reliable, affordable (stylish) option. We are so grateful for everyone we met on this journey. We will be returning to purchase again!
Craig Blum is definitely someone who I would never do business with.. Hangs up on customers and calls back to argue and acuse customers what is that.Ripping papers up in front of customers, Bad mouthing customers as they walk away.. Is that the way to go if things dont go the way the dealership most of the reviews are positive, I possibly paid for reviews. the experience speaks for itself.. this is worse than the typical car dealer.
Negotiations were fair and the deal went quick. Sales man Mr. Jamin Vereen and sales manager Craig were great
I received an oil change 3/24/17. My FIAT was serviced by Elliott. He did a superior job and I couldnt be happier! He was friendly and went over and beyond in servicing my car, my car was cleaner than when I brought it in! There was absolutely no hassle, I 100% was respected as a female and not taken advantage of like many service departments. I WILL ALWAYS come here for an oil change, and any other FIAT owners should as well. Best oil change ever, no sketchy up-sell, it was a dream come true. Thanks for the wonderful, legitimate service! I will be back!
I received exceptional service from Brad Crow. The entire purchasing experience was excellent. Brad was very knowledgeable with the Alfa Romero and could easily answer all of my questions. Since the purchase, Brad has been readily available when needed. I would highly recommend Brad and my new purchase.
Satisfied is an understatement to my experience. Craig and Peter completed everything to my short time schedule with personal, professional and friendly expertise. Always great to make new friends!Well done everyone!DL
Fantastic experience. Brad Crow could not have been more helpful, knowledgeable and all around nice person.I recommend the dealership and Brad a 100 percent. Very relaxing buying experience.
Stelvio oil change vs maintenance, service was on time as schedule, friendy staff !
Marlon Kelly was, hands down, the best sales person Ive ever had the pleasure of working with. In fact, everyone there was very nice. Marlon took the time to listen to me, encourage me and never pressured me or made me feel less than as I have experienced in other dealerships.At the closing table, Anthony was a pleasure as well. He took the time to let me know what my options were, as well as the benefits of those options. I never felt pressured. I left knowing I made an informed decision that was right for me.I left with my new car knowing I had made the right choice., knowing i finally had the car of my dreams!!I will recommend brandon auto mall to anyone looking to purchase a vehicle!! I will definitely be back in a few years!! Thank you all!!!
Hands down the best sales rep. I have interacted with amongst all dealerships so far was Joe Pfotenhauer. He is knowledgeable and focused on what the customer wanted rather than trying to force the customer in buying something they werent keen on. Will surely come back here -- if an opportunity will present itself!
I recently purchased a new Alfa Romeo Giulia from this location. My experience was one that was truly enjoyable. Their welcoming atmosphere as well as informed, patient, and personable sales staff was second to none that I encountered as I was shopping around for my new vehicle. The finance team was also extremely helpful and informative, taking the time to ensure I understood all of the complex paperwork thats involved with a vehicle purchase now-a-days. I would highly recommend Alfa Romeo/Fiat/Cadillac at Brandon Auto Mall. Thank you Peter and team!
Everything, from the moment you walk in the door, being greeted offered a beverage, test drive, my sales rep was amazing, John Bonet knows the car inside and out. The purchase was done very quickly, came back to sign papers and the finance manager explained all the paperwork, everyone including the service manager/staff were extremely helpful thru out my buying experience.
Brandon Automall is the best place that I have ever been to. The service department is really amazing with what they do, Matt is the one that always works on my car and my car always comes back to me in perfect condition and even though I never ask my car is always washed and vacuumed. Alex is the salesmen that I saw when I went there and he did an amazing job finding me the perfect car to fit my every need. He knew everything about every car I asked about and took me on a few test drives and explained to me about the car as we drove to show me all it’s great features. I will not go anywhere else for service or to buy a car ever again.
The staff in the Service Department for Fiat were professional, expedient and thorough. They handled my vehicle with care and kept me informed of all procedures being done to my Fiat 500L. I have always been impressed with their attentive service and ease in maintaining my vehicle.
Mike Savage was fantastic. He made our experience great, fast and easy. Kudos to him and the team.
It was my first time at Brandon Auto Mall and it was a very good experience. I was greeted right away and everyone was very professional. I waited for my car and it was done quicker than I could finish my walk 😊. They also did a follow up call to make sure everything was ok.
I was treated really well when initially purchasing my 2019 Fiat 124 Spider after that it all went downhill. First started with incompetence from the finance department. I had to sign the contract 3 times because the finance manager kept missing something. Now today my wife brings my fiat in to have the brake calipers and rotors looked at for excessive rust and they say there’s nothing they can do it about it, that it is normal in Florida. I purchased my car brand new 5 months ago. I own a 2016 Jeep Wrangler and the brake calipers and rotors are nowhere near as bad as they are on my fiat. I also have a number of other complaints about my interactions with this dealer but I would be here for hours writing this review If you want a good deal and good service on your car do yourself a favor and stay away from Ed Morse Brandon Fiat.
Enjoyed the experience here. Joe Pfotenhauer is very knowledgeable and laid back to customers, sharing every detail about the car and also demonstrating how things work inside the car. He even stays up late after his normal working hours to ensure the customer has a smooth experience while purchasing the car. Would highly recommend this place if you are interested in an Alfa Romeo.
Great dealership and we love our new Alfa!
Jamin was very helpful and he worked tiredlessly to get me the best deal possible! It was one of smoothest car buying experiences I’ve ever had! Everything was thoroughly explained and Jamin walked me through the Apple CarPlay set up as well. He made sure that I was comfortable with every part of the process before I left the dealership, including several follow ups.
The overall experience was above satisfactory. Wouldve preferred a little more detail on vehicles interior features. To my salesmen defense I didnt spend a whole lot of time asking probing questions either. We were there just about 3 hours, with the last 2 spent negotiating and completing financing. Due to time constraint we returned the following day to have car detailed.
Best exprience at a car dealrship ever. Would deffinately recommed them to my friends and family.
Was in and out with a new car in an hour and a half! Barry Billups was demoing a car at a local event. Got in contact with him and went to the dealership to look at the car. I test drove it and he answered all my questions. I never felt high pressured or pushed into buying the car. Barry was quick and efficient when it came to finalizing the deal. Robert transferred my auto insurance right on the spot. Anthony, in finance, was thorough in finalizing the paperwork. Even the manager, Marco came in to congratulate me on my new purchase. Most enjoyable car buying experience and excellent customer service!
I bought my Fiat 500 from these guys over a year ago (from Michael), but I continue to go back for their Service Department. Drake is top notch. He continually provides great service at a value.
They were so nice and helpful. Nicholas and Craig were awesome. They completed the deal in a timely manner and made us feel at home.
My experience at Brandon Auto Mall was great! Brad Crow made sure to listened to my requests that I had in regards to looking for a car and did not disappoint. The whole staff made sure that I felt welcomed and went above and beyond to do so. Thank you!
Wonderful service from our Salesman Dan!Knowledgeable, friendly and honest! From driving on the lot, working out the details of the trade, and driving away in my new vehicle the process was easy and painless.I would recommend B.A.M to everyone!
Im now recommending Brandon Auto Mall to all my car buying friends and family. First of all, special thanks to my sales consultant, Brad Crow. Not only did he have me in the drivers seat, he had me at ease and comfortable with the whole buying experience. He truely went above n beyond to assist me. Thank you Mr. Crow and the rest of your great staff
I love this place!! They sold me and my husband vehicles. . Joey is the best salesman and his sidekick Lloyd is awesome. They are very honest and straight forward .. never waste time! ! Love this dealership.
Bought a 2016 used Durango with salesman Josh. Josh is a stand up guy! Have to say it was probably the fastest and easiest transaction to buy here than my previous experiences. Highly recommend that you work with Josh C. if you want to buy from Ed Morse in Brandon FL.
Excellent car buying experience! I felt like I received the best price on my new Fiat and was treated in a friendly, fair, professional manner from start to finish. Not once did I feel like I was being pressured. I highly recommend this dealership.
We got approved when everyone else said we werent going to be. Brandon Auto Mall made it happen. My fiance and I struggled with poor credit and we were assured they can work with us. Their 75yrs of experience showed!!! Im coming back!