Maddy was excellent! She explained everything accurately and she was very patient and friendly. I will most definitely tell my friends about my great experience π
StorQuest StorageMy experience in picking my storage unit wenteasy and professionally with Maddy The process ofgetting the right unit met my needsThanks again to MaddySincerelyGeorge Tompkins
Sherry is awesome and friendly. She is very attentive to each persons needs, and always offers help anyway she can. Her attitude is positive and outstanding. Prices are increasing but the ladies at the desk make the environment worth staying in around other competitors.
I have stored in the past and can say best place to store your items. Definitely recommend if you ever have a need for storage.
Awesome customer service with friendly staff.Very secure property well maintained and clean.Update 10/17/21This place continues to impress me on how well they take care of the facility; and how friendly and helpful their staff is.Maddie is a wonderful person who always greets you with a smile and seems to enjoy what she does. They work really hard to keep the place looking brand new.
One of the helpful, edficiently run storage facilities around. Great experience!
Patient, efficient, knowledgeable, and well trained! Enchantresses! Kudos all around!ππΎππΎ
Everything was great. This facility is organized and well run. Sherry the manager couldnβt have been more helpful.
Just moved a bunch of stuff here and Maddy made the process super easy and explained everything fully. Met me at the door and showed me a couple different storage units so I could pick the most suitable one. Very thorough and professional while still keeping that personable feeling of good people. So far so good here. Property is very clean and well kept. Good place to check out. Ask for Maddy she is a great asset to the company and helped me out today.
I called other storage places in my area and they did not answer their phone so when StorQuest promptly answered my call and gave me the information I was searching for, I immediately saw them as desiring of my business. They also have a fantastic manager who cares about the customer and answered all of our questions, took us on a tour and got us signed up. The unit was clean and the grounds are professionally managed. Very happy with our experience and hope it continues while we store our items.
Very nice well maintained facility. Great customer service. Everyone we spoke with was very kind and helpful taking their time to answer all our questions. :)
Excellent customer service from Madeline and Sheri. Storage spaces are super clean. Facility is well kept.
Great service, easy and friendly. You pay for what you get. Great security with video surveillance and alarms.
Omgπ€© Sherri was amazing. Great helper, very detailed. The place was immaculate. Very clean. The storage unit was everything and more. Very spacious and clean. And not to mention the deal was great ππΏ for my 10x10 unit. Thank you Sherri so much, and thank you StorQuest for being amazing π€©
Such a great team at Brentwood Storquest! The facility is clean and well maintained. Sherry and Mattie are a fantastic team in running this place. They exceeded my expectations time and time again. At the end of the day you just want to know that your possessions are safe and secure. Highly recommend!
Sheri was very helpful and explained everything about the location and its security. The unit is the perfect size for my familys needs. While the price is a bit more than I thought it would be, I do like the cleanliness and extra steps that are taken to protect my property.
I used StorQuest for a couple months to store items while in transition of moving between houses. They were easy, friendly and efficient to work with. I appreciated Sheris consideration of my personal situation when working with her to acquire the storage and then again when vacating. I would definitely recommend this storage facility to any friends or family needing this service.
Very clean and affordable and Friendly Staff
Very friendly staff, experienced and professional!
Maddy and Sheri offered excellent service. The grounds are very well kept. Very knowledgeable of the different sizes and types of units. The facility seems very safe. Will rent here when I need a unit.
Madeline is very helpful and patient showing me around. The storage is very clean.
From the time I arrived until I left the storage facility, M Dominguez was very courteous, knew what she was talking about, and very professional along with super friendly. The facility is immaculate also.
A very clean and nice storage facility. And the staff are very cool Ive been there a long time and Ive never had a problem with anything I highly recommend them
We have rented multiple units from this location over the last year. The staff is ALWAYS hecka nice, friendly, and helpful. The facility is always super clean. We will be a customer for the long run. Thanks!!
I had a storage unit for over a year with Storquest. The high security was a big factor for me in choosing this location, and the customer service was always excellent from day one. A tad higher priced than other places but I paid for the value in cleanliness, service and security. If I needed to I would rent from them again without question. Thank you!
Maddy is amazing! So helpful and knowledgeable. Definitely trust my things will be safe here. Highly recommend using storquest for your storage needs!
The lady at the front desk was great she help me out a lot. Service was quick and the environment was positive. I highly recommend. Thanks.
The staff is always super helpful and the property is well kept.
Stor Quest - Brentwood, CAAll positive at Stor Quest. Sherrie and Maddie were always helpful and friendly. The facility is always clean and secure. Accessibility to units is always easy. I would use this facility again!Ron H
I am always treated courteously every time I talk to the ladies on the phone in the office or when I need to go into the office..when I had to get a second storage unit, they answered my questions before I even asked them..Thank you very much
This storage facility is EXCELLENT. It is clean, fairly priced, the people are fabulous to work with and it is directly across from a police station. You cannot do better.
Staff were extremely helpful and friendly! Place was clean, neat and secure!
Keep up the great knowledge of all your employees.They should not charge a full months rent when you check out one day into the next month.
Basically the site itself is excellent. However, I have some issues regarding the way you do business. 1.) I explained to the clerk that I wanted a medium unit to rent. I was encouraged to take the larger unit which was twice the space I needed; and I had to pay full price for over a year because no smaller units became available. That isnt feasible. When closing out I explained that I would move around the 13th of the month. The clerk indicated that I could pay up to the 15th and be refunded if I stayed a shorter period of time. Well, when I moved out early she indicated it was against Storquest policy to refund for unused days.
Always professional and courteous, very polite and helpful! Thanks Sarah!
Very welcoming staff! They helped me find exactly what I needed and made my moving process easier!
Clean, organized, and very good security. An its next to the police station so that means extra security.
Professional friendly staff especially Maddy
Good people very thorough and efficient
Sheri and Maddy were very helpful and the property was very clean! Definitely recommend ππΌ
Staff was very friendly and helpful. Love how new and organized this place is. Would definitely recommend !
This is one of the nicest facilities Iβve been to and the staff is super friendly and helpful.
Great customer service. All the staff are friendly and very helpful. Their units and grounds are nice and kept clean.
Excellent customer service they made the process of securing storage a breeze. Clean facility and competitive pricing!
This place was clean and I didnt have to wait at all. The lady was very friendly, and I would recommend it to anyone for their storage needs. Will come here before I go anywhere else.
Sherri and Maddy were very helpful and knowledgeable. Felt safe storing my items especially with the police department right across the street!
Clean property and the staff is helpful and friendly. Great customer service!
Sheri is great! Excellent service and placeβοΈβοΈβοΈβοΈβοΈ
Very efficient, good customer service,
The girls in the office are super hard working from customer service to keeping the property nice and clean. I recommend this place you will not regret it.
Customer service here was amazing. Shari and another employee were so great and helped me when my movers were a day late. Very understanding. Give a military discount as well.
Very knowledgeable, friendly and attentive staff. The complex is impeccably clean and nice. A bit of piece of mind as well with Brentwood PD across the street. Highly recommend!
Anthony was awesome. Super cool, super nice. Went over everything with me and answered all my questions. The building and storage provided was clean and presentable.
Excellent staff ! very clean facility ! Definitely recommended 5 stars for Brentwood StorQuest
My most recent experience started out over the phone. Wanted to downsize to a smaller unit, and was provided with the size I was looking for as close to my previous unit as possible. Came in the day I was able to move and met with the staff. They were extremely courteous and helpful. Showed me the unit, completed the paperwork and was moving units within 20 minutes. Thanks for all of your help again!!!
Ive been renting a unit here for about 3 months and Im happy I chose it. They had a great promo and the facility is quite clean. Access hours can be a bit limited if youre not on autopay but Ive never had an issue with the hours thus far or the facility being ever being crowded, even on weekends. Payments can be made online through the portal which is super straight forward. Moving carts are provided at each entrance and they have most of what you might need in a pinch for sale in the office. The facility itself is quite secure, gated (and coded) entry and having BPD across the street is good peace of mind that your belongings will be safe here.
Outstanding facility and staff. The facility is super clean and safe. Itβs in a great area. The staff are very friendly and professional. Great prices too! I highly recommend.
Such a wonderful place itβs always so clean and Sheri and Maddy are a pleasure so customer service oriented. I feel the property is very safe and secure for my belongings never have any issues with the employees.
First time getting a storage unit.. wasnβt sure on what size to get. There was a young gentleman there I think of the name Chris? Christian? He was so happy to help, made sure we got the perfect size! He also reassured my husband and I that our items are safe, which was my biggest worry! Definitely recommend!
Enjoyed visiting the clean and very welcoming storage facility! Right across the police department so I feel safe!
This is a great location. Everyone is very kind and helpful. Itβs also in a very safe area. I felt comfortable heading there by myself after the office had closed to load and unload my unit. If I ever need a unit again Iβd definitely come back.
Staff is very friendly and helpful. Glad I was able to find a unit at this nice facility especially during this busy time of the year!
I went into the office the other day just to ask a few questions and first impressions to me go a long way. The facility looks brand new and the office smelt nice and was very organized. I was greeted right away, almost at the door. It isnt too often that you have an employee shake your hand and make you feel so welcome. Her name was Amber and she did such a great job. Her presentation and personality really went above and beyond my expectations. She answered all my questions thoroughly and i will definitely be back to rent there.
Very clean and well kept facility. The staff is amazing. Hannah helped me out getting the right storage unit and took the time to answer all my questions. She was very helpful. 10/10 will recommend to others.
Best place to work and store!!!
They keep everything secure and safe.
Tina took the time to show us different sized units to make sure that we were able to meet our needs. She was very helpful and extremely competent with explaining the product. We felt very comfortable with the choice we made and fully understood the contract we signed. Her customer service was beyond 5 stars, she truly wanted to make sure we understood everything. She also keeps the facility spotless.
Weve rented storage units over the past 25 years and for sure, StorQuest in Brentwood is the most impressive. Secure, clean, and amazing how well kept it is (even though 2 years old, still the signs of moving things in/out by customers will wear on walls - nope, this place still looks brand new).The person who assisted us, Anthony, was not only knowledgeable (especially about reviewing all the contract items), he was a great communicator, thorough and detail oriented, along with being super friendly. This type of employee is what employers dream of having as their first line customer service with customers!
I would highly recommend StorQuest storage. The staff are all very friendly and more than helpful, the units are clean and secure! I will definitely choose them again if I need a storage unit again!
Great manager very helpful always willing to go that extra mile, the property is very clean and best of all no riffraff coming in and out i give her a 5 star and many more if i could keep up the good work .....
Customer service definitely new what they were talking about. Great place! Came in last week on Sunday and Monday I believe it was.
Extremely clean and safe. Very affordable and VERY nice professional owner and employees! Perfect sizes, great location, air conditioned, everything looks brand new!!!
Anthony and his team are responsive and helpful regardless of how busy they are. They look at each customer as an individual with unique needs and circumstances. They have been very fair and helpful to our family.Steve Bigler
Well I was in a very serious problematic situation where I was stuck in the facility and thank you Gail who worked over time to assist me to get out of locked after hours . Although I was there not as a person who rents a unit, but someone who was simply helping out a friend a guest, when they had to leave my car key needed to be locksmithed anyways thank god I was there with the locksmith she provided him with a temp code due to him being a professional. I was able to leave a all was well. Thanks 4 your help due to the very unusual circumstances.
I rented space in Brentwood. Beautiful facility, clean and bright. Friendly, helpful staff. I especially appreciate the extra efforts of Sheri and Hanna.
What a great place. I found exactly the storage unit I was looking for with ease. The people here are TOP NOTCH when it comes to customer service! Natalie helped us first with selecting a unit, then Anthony helped us the next day when we came back to complete the transaction. LOVE this place! SO clean, looks brand new, top of the line safety features, and right across from the Brentwood Police Station to boot! What really won me over was the friendly folks here. Thanks, friends at StorQuest, for making this such an easy process for me and my mom!
Very clean, organized and secure! Hannah is great and really makes you feel welcomed. We are confident that our belongings are in a good place.
Anthony was very pleasant in setting up our storage needs. He explained everything completely. The facility is maintained very well, clean and even has music playing. The best storage facility Iβve used.
Very clean facility and the staff is really nice!
This place is awesome. The location is conveniently located in the heart of Brentwood. As a woman, itβs really important to store my property at a safe location where I can come in and out without incident!Anthony, is the best manager ever! He walked me through the process and made sure I understood the entire contract!I would definitely recommend this facility to friends and family!
The customer service was great. The representative who assisted me was very clear and thorough at explaining detailed information about the facility. The facility is clean and very spacious. The location is great and secure, because it is located across from the police station, and not to mention, each unit has its own alarm system. Our needs were met and we are pleased with the location, the staff, the and the facility. I would definitely refer friends and family who are looking for safe and secure storage.
The staff was so knowledgeable and attentive. I wish i could remember the young ladyβs name. The storage units that were showed to me were very clean and well maintained!
A clean place, nice customer service.
Definitely recommend! Clean and safe! Came in last Monday could be happier with the customer service!
Love this place Sheri is always so friendly with a smile on her face. A hard worker she keeps the property clean.
The rental experience of the unit went well it was until I checked out. I have paid for the whole month. I was with the understanding that if I checked out early before the month I would get some money back that did not happen. I checked out six days early and I spoke to Anthony which is the manager there he said there was no reimbursing that it was a lost of six days. Needless to say I am not happy with that response
Sheri was awesome! Very helpful and polite. Thanks!
The facility is nice, clean and their staff is very friendly!
Tim and Anthony were great. The units are clean and have automatic lighting. Mine was more than adequate for my car and some boxes
Nice clean facility and storage units. They have a great security system and it doesnβt hurt that they are across from the police dept. Anthony is very knowledgable and helpful. I recommend this facility to anyone.
Anthony was great! Excellent customer service, explained everything on full detail. Helped with making sure are items fit into the unit we purchased. Best prices in town too!
Ambers awesome! New facility and great move in specials. Plus I love that the facility is right across the street from the police station. π
Amber provided us with excellent customer service. She was very professional and helpful. She knows her stuff and you cant beat the prices. Very happy with choosing this Facility.
~ Met with Hannah, very friendly, knowledgeable, and courteous. She reviewed all of StorQuest services available. The property is in a great location, secure and safe, just down the street from Brentwood PD.The grounds are very clean and nicely maintained too. The business office is bright, clutter-free and displays many products that make it a one stop shop for anyones storing/moving needs.Thank you Hannah! βββββ
Anthony and the team here are extremely helpful and professional! The facility is super clean, he restrooms are on site and the On-Site help is wonderful. Love it!
Great customer service. I came in, no appointment. They promptly answered all of my questions and went over the pricing with me. They did not act like car salesman, very professional and not pushy! The place is completely brand new! I believe this is your best bet for Brentwood!
Very nice people and answered all my questions and it was a quick process.. thank you ..
Its a great place. New and clean facility and staff friendly. I vacated my unit today and Amber was so friendly and very spunky. Made the move out process quick and had all in all an excellent experience renting here.
Nice location, great and friendly staff. Ive used this company for a little while now and Im always amazed by how clean they keep the facility. Recently upgraded to a bigger unit and the process was simple and easy.