Great service, very knowledgeable staff and competitive pricing.

I have used Pro Computer twice and was met each time with excellence. My computer was repaired in a professional timely manner. Pro Computer will definitely be my first go-to for any future computer repair.

Great experience! Sheldon was very good computer guy with great finds on quality computer services and high end computer resales. I phone chargers and cords were very affordable and in good condition. I highly recommend this place. I’m going back for the Mac products he has a large variety of items and good prices very friendly and knowledgeable and helpful the owner Sheldon was.

I purchased a used MacBook Air today from Sheldon. He was very informative and professional and I felt the price was good! It is working great! I highly recommend Pro Computer.

After having issues with my Macbook Pro. I took it to several places in the Gwinnett area. These techs wanting to charge me just as much as what it would cost to replace the Mac, some having no clue on what they are doing & one just being unprofessional. I finally ended up at Pro Computer. I wish I would have found the place from the start. Sheldon is very knowledgeable & he assisted me with what I needed as far as fair pricing, parts & turn around service. He replaced my motherboard & battery on my Macbook pro. You will not find a better price on parts & service as Sheldon offers. He went above & beyond to make sure my computer was up and running & running better than ever. I highly recommend this place if you need your computer serviced. THANK YOU Sheldon!!!

Ive taken my computer here a few times and hes always done a great job for the price. Ill continue to go back.

Sheldon was absolutely fabulous! He repaired my wife’s computer and installed a better hard drive. It works great now! He was courteous and helpful. A true professional!! Highly recommended!!

I have taken several of my computers to Computer Pro multiple times over the years I’ve lived here. Sheldon is very friendly, knowledgeable, professional, always willing to help and very accommodating. Their service is impeccable. Their technical knowledge is unmatched. Their labor costs are very reasonable. I wouldnt consider taking any of my computers anywhere else for repair. I highly recommend Pro Computer 💻 🖥 ⌨️ !!!

I spilled wine on my brand-new laptop, so I brought it in for an emergency cleaning. After a free diagnostic, they gave me options about what to do and fixed it up perfectly within 24 hours. Great service, great work. Definitely recommend!

There are lots of great deals at Pro Computer.. I needed to have my Hard Drive Data reversed and that took it in immediately. I also found lots and lots of Desktops and Laptops for great prices. If youre looking for a decent used PC or Mac.

One of the 1st business people I meet when I moved to Buford, were the fine, knowledgeable people at Pro Computer. My laptop was fixed in a reasonable time at a reasonable price. I also had Sheldon set up my desktop, printer and universal remote at my home. Again, I can’t say enough about the professional, reasonable service.

My experience with Pro Computers was outstanding. I received way more for my expenditure than I expected and was promised exceptional customer service if required. I am sold on the company and will do and direct business with them whenever the occasion arises.

My old computer run Windows 7 which is about retire. Brought to Pro Computer for help. The job done was professional. I got windows 10, and all my data, program transferred over seamless. And it was done on the same day for a very reason price! Amazing!

Excellent service and super fast turn around time! Sheldon was very nice and wonderful. Have used them many times for my Mac issues as well as laptop service.

Sheldon was very helpful with me and knowledgeable about my pre-built purchases that I got for an office Im doing work for. He was very accommodating and allowed me to swap out a hard drive or upgrade ram to fit my needs at very reasonable pricing. Couldnt recommend this place enough if you are looking for someone who knows what they are talking about and doesnt price gouge you.

They are very respectful. First they provide you with free diagnostics and then gives you options how to solve your PC or laptop problem which I believe is the most efficient way. Great Job Pro Computer.

Had a failed hard drive that I desperately needed data recovered from. I had searched multiple places. Finally found these guys and they were awesome. Recovered all my lost data and charged less than half another place wanted to charge me.

I brought my 10 year old iMac to Sheldon after the hard drive died. He installed a new one, upgraded the iOS, and installed Windows/PowerPoint/Excel. It was done within a few hours, so I didnt have to lose a whole day of work. I will definitely do business with Sheldon again.

Great service. Didnt try to over sale. Got exactly what I needed. Highly recommend you check them out.

Shelton is the best. He knows his stuff.

I came to the Pro Computer desperate & they were very helpful… not only they fixed the problem that Microsoft technicians could not solve…but very reasonable in price… I appreciate your superb service… Thanks

I was planning to build a custom gaming computer but have a tight budget. A friend told that Pro Computer have server originally owned by corporate on sale dirt cheap, which could be repurpose as gaming machine. I went there to check it out last weekend, can’t believe my eyes! I end up spent less than half, and got the same gaming performance. Great Deal!

This Computer shop had been in the location for a long long time. I have been to other places, they seems come and go. I guess competition was tough. Just patched up my Mac there, job done properly as expected. Instant service, saved me hours compare with line up in the Mall Apple Store.

They transferred my data from my old Mac to my new Mac affordable and reliably.

Do not waste your money here!. Though the deals may seem good, they are too good to be true. Was told about an imac that could do everything i wanted, play games, edit video etc. However he provided no specs and failed to inform me it was 10 years old. And macOS has a secure enclave that keeps the computer safe and holds the admin. This place sold an imac with no secure enclave, I was forced to reinstall macOS. 450$ blown on this store.

I have bought a laptop and my daughter bought a Mac desktop. We are very happy with the service we received from Sheldon and his wife. They are thorough, knowledgeable and friendly. Their prices are reasonable too. They know how to run a business! Thanks Pro Computer for making us happy!

I recommended them to my sister Susan who works from home and depends on her laptop. Her carrier was unable or unwilling to help her stay connected, and Pro Computer came out and resolved her problem right away. Thank you very much!

Recently, my expensive MacBook Pro was ruined by a glass of wine. It was a stressful experience until the gentleman work at genius bar recommended the repair shop across the Mall, named Pro Computer. I went there, walk in welcome, no need appointment. The technician give me an estimate immediately, and the MacBook was fixed with a new keyboard. Bravo!

Great place! Quick fix to swap my laptop DVD player, just in time to compete taxes.

I purchased an off-lease computer from Sheldon back on 7-30-15 and I have been very happy with my purchase and the excellent service! I’m an “Old School” person who is big on courtesy, politeness, and work ethic, and Sheldon is a shining example of how business owners should conduct their business! He is extremely helpful and extremely nice and amiable. I have no idea where that small handful of negative reviews came from, but I’m guessing maybe competitors, because I assure you Sheldon is always willing to be of service in a very cordial way, and knows his stuff when it comes to computers. If you are in the market for a computer without all the pre-loaded junk that comes with “off the shelf” units, you need to see this guy! You won’t regret it!

My music studio have an old iMac gave up recently. Tried a few repair shop without luck. Referred by a DJ friend to Pro Computer, they are amazing! Replaced my old school Hard Drive with Solid State Drive, recovered all my precious records, also updated the OSX to a much recent version. The job was a “WOW”! The fixed iMac is way faster than ever. Pro Computer did a great job! Will come back .

Friendly, professional, helpful knowledgeable experts, . Great local business.

I have taken my Dell laptop to Computer Pro twice. The proprietors are very friendly and accommodating. Their service is impeccable. Their technical knowledge is unmatched. I wouldnt consider taking any of my computers anywhere else for repair.

I paid $59 for diagnostic and they returned my laptop inoperable in June 2017. They ignored multiple attempts to get repaired or replaced until the day of court trial, five months later. Judge decided in five minutes that they were at fault. Only then did they offer to fix it right because it would be cheaper. Dont let them get close to your computers!

Bought a refurbished MacBook Pro from Pro Computer last year for my son who is in high school. The computer still works great, I just bought another MacBook Air this year for my daughter.

I paid $211.00 for a computer that I was told was in excellent working condition. Powered it up the next day, and got a good three hours of use. The battery was low. I plugged it into the wall. Nothing. Changed outlet and nothing. Went to another room to try a different outlet and no charge. I couldnt even save my work. I take a moment to examine the charging port and its a frankenstein port glued together with layers of dust and lint. I take it back and I explain the situation. I show him the old glue. He issues me a partial refund of $180.00. Restocking fee. What a joke. Looks to be a good man, penny wise but pound foolish. Im not going back.

This place is great!! I enjoyed my experience, customer service was good. the manager there is nice he gave me a discount. very pleased!!!

Sheldon is a nice person who with sense of responsibility and patience. He sold me a laptop in a good price. I like this store.

Pro Computer had timely service and responded to my needs in a professional manner! I would recommend bringing your computer by if you have any issues. Pro Computer can fix it!

Sheldon is 2 for 2 saving my laptops the last few years. Was thankfully able to recover my data and get me back up and running quickly.

BEWARE OF SCAMMERS. IF YOU SHOP THERE, PLEASE HOLD OFF ON A REVIEW TILL YOUVE HAD YOUR MERCHANDISE FOR A WHILE. See how they handle your warranty when your purchase fails you (it almost certainly will, based on the other reviews). THEN write your review. In my case, I bought a laptop charger. The first one in the display that I tested didnt work. (It was a good thing I tested it.) The second one worked, and Harrison, who sold it to me, reassured me that I could always bring it back for an exchange or refund within 30 days, and if I didnt keep my receipt, I was already in the system from a previous purchase, so they could look it up and Id be able to return or exchange it. Three weeks later, the charger suddenly stopped working. I took it in with my smaller receipt (not itemized). Though I was very nice and my issue utterly reasonable and basic - FAULTY PRODUCT, PLEASE REPLACE - Sheldon, the owner, was EXTREMELY rude to me, said that I needed the 8.5x11 itemized version of the receipt BECAUSE I COULD BE LYING about what the summary receipt represented. I told him I was in the system, which he knew, as Id done business with them a few times, and could he just look it up, like Harrison had told me they would (Harrison wasnt there that day). Sheldon refused to look up the purchase data that would have proven that Id bought it there (why would I have any reason to lie?), and he refused to give me an exchange or refund. He said Id have to take time out of my day to return on Thursday to speak with Harrison about it, and when I pointed out again that he could just look me up in their system, he said that if I didnt like it I could call the Better Business Bureau. I was working too many hours on Thursday to drive all the way over. Meanwhile, I had no working laptop as it had long been out of charge, and my 30-day period to return was running out.When I returned today asking for Harrison and stating my case, Sheldon was again the only one at the counter. He said, with a slick smile, that Harrison was not going to be back for another week (I believe he was stalling to ensure I was well past the 30-day return window). He told me that he had spoken with his attorney to ensure that he was under no legal obligation to show me my file in their customer system.This is a person who refuses to take five steps over to a computer to check the proof that he knows exists that I bought my charger there and, based on the other products they sell there that are faulty, like the first charger I had tested, and all the other products that have been negatively reviewed here, he knows that Im right and telling the truth, and he is refusing to check the purchase record specifically in order to avoid taking responsibility for selling faulty products, preferring to scam another customer and not have to pay the consequences. That would be inconvenient.Again I said I wanted to take care of this, and Sheldon said he would not speak with me and I had better leave or else he would call the police. I had barely been there three minutes. I was being completely reasonable, not causing a scene or doing anything wrong. But, basically, if you are a dissatisfied customer, then, because they dont have anything to say for themselves and no reasonable answer, they will call the POLICE on you to DISPOSE OF YOU rather than handle your issue in a professional manner.As I was preparing to drive away, I saw that Sheldon was just inside the front door VIDEOTAPING me as if I was some kind of criminal. This guy seems unstable, frankly.I go through life getting along with people, and things tend to go nicely all-around. This guy, however, the moment he wasnt making a profit off of my trust, almost enthusiastically became the most unpleasant person Ive experienced in a long time, besides being a dishonest businessman.

I thought my computer was trash. After reading the good reviews I gave it a chance and now my computer runs like new. Great deal and he was very easy to work with!!

We live and learn. My first impressions of ProComputer were excellent. But - be sure you test any used computer you buy there - thoroughly. I bought one for my son to play his games since his old PC gave up the ghost. I always think it safer to get a one-year warranty and they honored the first time around when the machine kept turning off spontaneously.The replacement machine keeps on freezing on a particular game - so we tested for a month to try and find the cause. No joy. The game runs perfectly on my computer and my other sons - but not on this purchase.When I asked to honor the warranty and exchange for another type of computer (I offered to pay any difference) they very politely refused - so Im on my own with a machine that does not satisfy and cannot be repaired nor upgraded. Stuck with a dud.Buyer beware! I will not return to ProComputer.

SCAM ALERT!! Do not waste your time or money on this place. The manager is unprofessional and has no business working with the public. He charged me $100 to replace my I-Phone screen due to it peeling up. I asked to first be called upon determining the cost of repairs to decide if it was worth it. I paid a diagnosis fee and three weeks later was told the repairs had been made and to come pick it up. Two months later the screen started peeling up again. When I went back to the shop I was told it was past the 30 day labor warranty and I would have to pay additional repair costs. When I declined, the manager told me to leave or he would call the police! I decided to wait for the police so I could retain a copy of the report to expose this place. The police officers suggested I contact the Better Business Bureau and or take him to small claims court. I then took the phone to an Apple store and they confirmed none of the parts were replaced but rather the original screen was GLUED back together. They should be ASHAMED of themselves to practice business like this. BEWARE!!

This computer repair shop is a joke. He charged me $60 to diagnosis my computer then told me he didnt know what was wrong and that I should replace every piece of hardware until the problem is fixed. Why did i just pay you? I could have done that with out being charged money. I called back to ask if I can have another diagnostic check after replacing the ram two weeks later for no extra charge. And he said he didnt have time for me, it would be another $60 to diagnos. This guy clearly has no idea what is is doing and he is rude to customers. Do not waste your time and money with this joker.

Pro Computer has excellent services that fixed my computers black screen problems. I bought a very good anti-viruses software from him that screen out all the possible vises in the email attachment.I highly recommend Pro Computer Tech-Shops services to help people stay away from black screen problem and other viruses problem.Thankfully,Jing Carter-Lu

I have bought a few Macbook Pros and accessories from Sheldon....great prices and great service! I highly recommend them!

I was told to pick up my laptop by 7pm. I showed up at 5pm to find a note in the window office closed at 4 pm today. I explained to Mr. Scheldon that I must have my Laptop back by Friday because I started a new job Monday morning. He gave me his word that I would have it by Friday since they will be closed all day Saturday. Since this is my only Laptop I will not be able to start my new Job on Monday. This place put me in a horrible position and it’s totally wrong. Please avoid this place. I don’t believe they value their business. And when they give you their word it means nothing.

Called in today and the guy didnt even know what an inverter board was. Didnt even take the time to check if they even had it. Just told me they had to order it. Little did he know i need 200 of them. Guess ill take my business elsewhere.

Stay away from this place! I only wish I could give negative stars. People who go to the trouble of posting negative reviews should be taken seriously. The manager is rude and should not be allowed to continue to scam people out of their hard earned money. I personally witnessed the manager verbally attack a customer while I waited in line so I immediately left. I wish I had looked at the reviews before I wasted my time. At least I didnt lose money.

If you are looking for a place for computer repair PAY ATTENTION to these NEGATIVE reviews about Pro Computer - and stay far, far away. I personally witnessed 2 police cars outside this establishment and need to add my experience about this place as well. Just think about all the people that *havent* posted a review. I had a HORRIBLE experience - I promptly went across the street to Best Buy and Geek Squad IMMEDIATELY fixed my issue.1) If someone charges a diagnostic fee and they dont know what is wrong - you shouldnt have to pay the diagnostic fee. WHY should you pay someone for their inexperience?2) If someone sells you something and it is faulty - they need to accept the return - PERIOD.I brought this man, Sheldon, a BRAND NEW computer to transfer files from one computer to the other. Not only were the majority of the files NOT transferred - important files were COMPLETELY DELETED off the initial computer. I was glad I had a backup - but it was a complete waste of time to piece everything back together.He also replaced a part on my BRAND NEW computer with a USED PART. Best Buy opened my computer in front of me because of problems - and when we BOTH saw an aftermarket part in a BRAND NEW computer - we KNEW ProComputer was a SCAM. The place needs to close their doors. I see he loves calling the police on people - I should have called the police on him. Best Buy actually gave me a NEW computer and sent the other back to the manufacturer as a defect - it was TWO DAYS OLD. I was furious. Instead I went back to work, but I should have exposed Pro Computer at that time. STAY FAR AWAY!!! ANYONE who takes a part out of someones BRAND NEW computer and replaces it with a USED part - cannot be trusted.

My old hp Brio failed with the hard drive breaking mechanically and was told by two other computer geeks that my data was lost. They said theres no way to get the data. My life was on this drive and stupidly didnt have a backup? Pro computers of Buford got all my data back and supplied me with 2copies in less than 24 hrs. I cant start to begin thanking them for their work. Also wanted to say the cost was not excessive. Im very happy with their service and I highly recommend them. They also have good deals on refurbished gear.

Did not remove the virus in spite of talking me into more money. My Dell is running the same way.

Great service!! I send in 2 of my pc for repair and Sheldon did a good job.

Very friendly and helpful

Brought my broken laptop screen in, found me the lowest price, quick and painless fix. Would recommend to anyone.

Walked in with a cracked laptop screen walked out 30 minutes later with a replaced screen at a reasonable price

I have purchased several computers from Shelton for my business and he has saved me lots of money.

:(