Ralph is great. A little expensive dont get me wrong, most foods gone through the roof nowadays, but still a pretty decent place. You cant go wrong with the amount of stuff there sometimes the selection can be a little bewildering. I mean I will just go in for cereal and wind up having to decide between 50 different brands.
Busy store usually very clean Females bathroom was very nasty and or dirty. May need a Plummer
Most of the produce is rotten and the service is terrible. I always end up coming home with the least brown of the bananas and the least molded of the oranges and strawberries. I also fished through an entire rack of chicken that had expired 2 and 3 days before that no one was bothering to replace. What was even worse, was when I needed a Ralphs card, it took me 3 visits and hounding the employees to help me get one. They wouldnt scan one for me, either, when Id ask every time how and where to get one! A customer behind me insisted I use his one of the times! Three times, the workers pointed me in the wrong direction, said the person who issued them wasnt here, and the last time, I literally followed the security guard around after he gave me some other lame excuse. I told him Id been to this store three times trying to get a card and no one would help me. And then he told me to hold on, and he wandered off for ages, and he brought me to an empty stand in the middle of the store where I waited a whole half hour before a berated worker came up and begrudgingly gave me a piece of paper to fill out and a freaking Ralphs card. Ive spent enough of my hard earned money on rotten food and rude service.
Why should the lowest level of customer service get hazard pay? Definitely Not Burbank! Call in and see how helpfulnthey arent, regularly😒
Daniel in the boar head department wasnt very welcoming. Didnt say hi to me, nothing. Had to say hi first. Please train your employees to be more welcoming 🙄
The worker Ana is disrespectful and rude. she tried to cheat me, and when I told her that she was cheating, she told me leave my store with all rudeness, Ill not go this store anymore because of her, and that is not good at all.
4 stars because I’m review 421
Edward in the meat department is very helpful! He actually showed me how to cut the skin off of my salmon (which before I used to just pull off). I always have a pleasant experience when I visit this Ralphs.
Cashier by the name Victoria is very well educated and very helpful. Looking forward to keep shopping in this location!!😎😁
Almost like Albertsons!!
This is a small store, so it doesn’t have the variety of bigger Ralph’s. But you can forget and item and return to the other side of the store without feeling that you have walked miles! I love this place!
Awesome store. Needed help finding a few items workers walked with me to assist. Great team and location.
Prices are affordable and the customer service staff is professional and friendly. Mary is usually at the entrance of the store greeting me with an enticing bowl of yummy candy treats. Its always a pleasant shopping experience at Ralphs.
Friendly customers service. They are the only Ralphs that has Guatemala Chow Mein. Im happy that now I can buy it at Ralphs. The only problem is that the way the store is set-up is hard to find even though they have in the store. Its easy to miss and most of the employees dont seem to know where it is at in the store.
I was here yesterday I used the self checkout and something was wrong with the machine . The screen said to wait for assistance, Natalie the one in charge was just their standing, knowing I needed help .I had to call here over 3 times all for here to come and make a rude comment . She clearly doesn’t have people skills and should be held accountable for her behavior. I definitely will not be returning
I don’t know why the personnel of this store is rude all of the sudden I was paying and the manager made a drama in front of people took the cashier to teach her something... How embarrassing!!! Even for me I was shame for her and the way that they treat employees.. please support people who’s putting at risk their lives in these difficult times!!!
This is a friendly neighborhood store. They do everything they can to help you in any way they can. I am happy to support local growers in their produce section. The staff at the meat/fish counter are great. The pharmacy is A Number One! They match my regular online insurance so I dont have to buy it through the mail and they know who I am. It is so nice to have this personal service.
Edward in the meat department is very helpful! He actually showed me how to cut the skin off of my salmon (which before I used to just pull off). I always have a pleasant experience when I visit this Ralphs.
The cashiers ( twice- females) are unfriendly. From now on, self check out only!!Another thing I dislike. The man who serves food at the deli never wears gloves. Who knows whats on his fingers? It should be standard procedure..when serving food, please wear gloves. Enough germs are being spread!
The best fried chicken around. Seriously. Ask for it fresh. YUM!
I have been coming here for a long time. The prices are good and the staff friendly. They have a good deli and you can get grocery points that you can apply at Shell gas stations.
The guy that was in the fish department who sold us our lobster tail was super nice and even informed us how we could best do what we wanted to do with the lobster tail. This is the first lobster that we have ever cooked and he was super nice about telling us what we needed to know! :)
They have everything in my shopping list. Their service is always fast and their employees help you and are friendly. Keep it up guys!
The grocery store we deserve.I find Ralphs consistently the overall least expensive of the major grocers. Its clean and my biggest complains are kids trying to sell me candy bars outside, DARE trying to get me to donate outside, and that one employee who seems to be the only one I can find when I actually have a question because she doesnt seem to know where anything is or whether or not they carry it.Oh, and what happened to the Earth Balance Coconut Peanutbutter? Thats my life blood.Gas rewards are great, but only good at Shell which I find consistently more expensive, so I always have accumulated .20/gal off when I do stop there.
This store is very well put together. Its beautiful inside and Im sure theres something for everybody here...
Alfred is the best produce guy EVER! ALWAYS goes out of his way to help you and go look in the back if the shelf is empty! Daisy us my favorite checker of all time! She rocks!! Just found out she got promoted to manager!! Go Daisy and Alfred ~ love you guys~Always~ Katie Baker
This place has a good variety of products including a few specialty items. A good variety of foods and specialty brands. Ralphs has done it again!
One of the best pharmacies around! Quick youre in and out within 10 minutes great pharmacist and very helpful
Always high quality items on sale, plenty of parking, and their services & employees are friendly & second to none. Highly recommended!
They had what we needed in an organized store. Fruit was fresh. Staff were friendly
This is my favorite Ralphs. (Doesnt anyone appreciate a small store?) I can get get in and out of there a lot faster than wondering the isles of those massive Ralphs stores. Manager Geri runs a tight ship and everyone is always helpful and friendly. Hope they always decide to keep this a small store. Theres enough big ones already!
Love this location. Super friendly cashiers. The fish departamentb guys are awesome . The people at the vegetables and fruit departament are great . Everyone is willing to help me when I have a question.
Wes said a reset was being done which caused the Ralphs brand milk to be missing from the shelvesSo we bought Kroger instead. But I waited over 10 minutes on the phone for an answer, got none, was put on hold twice, transferred and then hung up upon before I called back and Wes answered.
Fairly decent grocery store, but the service is fantastic! The butchers and the cashiers are very good. Easy parking and goof location
Love this store but it needs to keep everything in stock like Ralphs on Buena vista
Love shopping at all Ralphs never long lines employees are super nice 😁
Great store, super friendly service and always well stocked (keep my Seattles Best No. 5 coming). GREAT guac made fresh in store - try it with Homeboy tortilla chips and super selection of ice cold beer.
This is a small market, as supermarkets go... easy to navigate and less walking. I go out of my way to shop here.
As well stocked as you could expect the night before Thanksgiving.
It’s cheap with the rewards card. They have a good selection, could be a little more vegan friendly.
So much shoplifting takes place at this location. Management and security legally cant even do anything about it. Recently saw undercover officer take someone out of the store. Lets cross our fingers that this isnt just a temp response from corporate.
Ralphs is not a bargin store. However, great quality is abundant throughout the entire store. Ralphs Kroger brand is awesome. The kroger brand is of a very high quality. And the prices of Kroger are at a substantial savings compared to top shelf or premium. And again, great quality. Ive shopoed Ralphs in Venice..Westwood..and Burbank. All are basically the same. Great!
Fast checkers. Nice meat. Good liquor selection. Ample parking.
Fully stocked but too many things in the aisles making it difficult to shop. The store is stocked for a larger sized store compared to its small space making it crowded and poorly set up
I always love them because they are so friendly and they stay open till midnight and thats good to my in my late works days
This store has so much good stuff! We used to have Ralphs where I live and I miss it a lot. Every time Im in the neighborhood I drop in to this store to pick up an item or two.
Love this store, always have fresh organic vegetables and fruits, love the organic avocados and carrots.. Clean and friendly place. Small section on vegan food but hopefully the expand.
I like this Ralph because it has some useful daily things and staff also very kind so every visit is very enjoyable. In addition Ralph is clean and organized well.
Excellent service and good products selection
Store is kinda small but they make the best of what space they have. Employees are always very friendly.
Its a beautiful store with friendly people and a great selection of products
This is one of the stores that I’ve been shopping from for over ten years. I like everything about the store.There’s only one thing that does not seem right to me, sometimes there are absolutely no cashiers to help and customers have to go through self checkout, self checkouts are for small items, the store should always have cashiers at actual cash registers.
I always do my shopping there I just like the atmosphere and good customer service
Opens early. Well stocked produce area, with abundant organic selection. Friendly service.
I love this Ralphs. The lady at the counter remembers me and since the remodel they carry more high end ingredients.
Great supermarket with tons of items at great prices. Nice store layout with good air conditioning and friendly service.
The the staff were very curtius and helpful. Everything I was looking for was in stock. The store was kept very clean.
For a small Ralphs they have a lot and have a very friendly, helpful staff of employees.
Friendly staff. Great product. Better service than the one on San Fernando and Alameda.
They go out of their way on every visit to be helpful to me or kind to my kids
Smaller store than the others in the area but its clean and the staff is friendly and helpful when you cant find what you are looking for.
Good service. Produce prices are too high. Go to Sprouts across the street.
This place has a decent selection of brands, organic items, automated check-outs, and generally good customer service.
This is an excellent place to buy your daily grocery needed, big parking lot, friendly staff.
It is pretty busy on weekends and hard to find parking at time but pretty quick to checkout most of the time.
Great place to shop and theres lots of parking spots.
Always attentive, stocked and the most friendly of cashiers and helpeea...love this store!
Best Ralphs in the area, albeit smaller. Better parking in the back!
It would be nice to not have to buy green bananas...
In general everything is okay and it’s a nice place to shop from but I wish they could add more Self checkouts to avoid long lines👍🏻🌟🤔No Apple Pay by the way?
For your quick shopping needs come on in. Great people and service.
I only shop here when I just need a couple of things in an emergency. The store is older and in the past was not managed well at all. Long lines, no carts, shelves not maintained well. I think they have changed managers but the store itself is just not appealing so I drive out of my neighborhood to Vons or Pavillions because I like the stores, products and pricing better then I do this Ralphs.
Nice ambience... Quick and good service....
Everything is good in this place....
The fresh bolillos always ready early in the morning! But smoking by the entrance not good.
I never write reviews but this Ralfs is great! People are so helpful and its always got good produce.
Shop between 10 and Midnight, not crowded at all.
Just your average Ralphs. Great place to shop
Nice staff and store mgr. Products always in stock.
Great store everyone really friendly, in there every day to get lunch
They dont have bulk nuts by the pound are this location... bummer.
Love this RALPHS..great people and always quick
The lady in the Deli was very polite and helpful.
Its a market. With food. Etc. Employees are nice.
Shopping was good. Found what I needed.
Its small but has good stock.
Helpful staff, good prices, great selection
The store is small but it is convenient
Pretty decent grocery store
Good but kind of small for a Ralphs.
Good layout, nice employees. They didnt have someone at the meat and fish area though and we had to wait for someone to help us.
Great deli sandwich and service!
Friendly cashiers and a quick and helpful pharmacy.
Fair prices and friendly staff
Good prices kinda slow checkout
Good people work here. Weird people shop here.
Good selection of meat and great service.
Been coming here for years. I have the same gripe here are I do for all other Ralphs markets. The store is clean, the staff is not very knowledgeable, the prices are way too high. STOP TRYING TO BE GELSONS!!!!!!!
Not my favorite location. Could use a good cleaning.