I live in Canada and I ordered a motor for my 30 inch exhaust fan and it came to me in no time. The motor was exactly the one I needed. Thanks iliving

When contacted they said they ship UPS. They sent my heater by FedEx. FedEx looses/lies about delivery to my house. 27 year here and over 90 packages lost/not delivered. Request to pickup at FedEx office, said iliving doesnt allow their packages to be held. Thank God I learned to get FedEx employee id numbers and document my calls and then file goods not received with bank and get money back. Fingers crossed that I get this package.

The thermostat on a heater failed under warranty. When I called the company, they told me to order the part, and then send an email for the credit. Well, 4 months later, no credit, and not a soul returns any inquiries. I would never order another heater from Dr. Heater again.