Went in looking for coffee tables, they didnt have much inventory to look at and no one on the floor to help with anything if you have questions like most furniture stores. There was a couple sitting at checkout telling stories the whole time we were in there.
We bought a house three years ago and had a hard time finding the right furniture until we stepped in Metropolitan Furniture. Terri, the interior designer, listened and understood our needs and concerns. She came to our house and gave us recommendations based on the inspection and measurement. My husband and I have different tastes and preferences about the styles and colors of the furniture but Terry kept working with us patiently and professionally. John, the owner, also gave his expert opinions for references. It took us about two months making the mind with many back and forth and placing the orders. Every time we visited the store they always smiled and nicely answered our questions.After we ordered the furniture Terri kept us posted about the status of the shipping and delivery. They handed the furniture very carefully, helped assemble them correctly, and took the packing wraps away.Both my husband and I are very happy with the price and service offered by Metropolitan Furniture. We love the new looking of our living room and family room and get many compliments about the good quality and modern design of the furniture from our friends. Thank you, John and Terri, so much for your help! We definitely come back for our future furniture needs and highly recommend the store to anyone.
Super amazing customer service and delivery! John was absolutely incredible with helping me pick out a couch. Will definitely be going here for any of my future furniture needs.
I highly recommend this place. Alex was super patient and friendly when I hesitated between options. They considered my need and would not push to purchase expensive ones like most other places do. The customer service from purchase to delivery was fantastic.
Quick and easy. Alex helped me out. Got a perfect little couch for my room back at home and was exactly what I was looking for. Recommend!
Very nice furniture and this place is a locally owned business. The owner is very personable and gives you the attention you deserve as a customer. Delivery was nicely done also - showed up as promised and set everything up the way we asked. I would definitely shop here again and recommend to others.
Recently purchased a beautiful bedroom set. We looked at so many stores with disappointment but once we walked into Metropolitan Furniture we found the most unique set. The staff was friendly and helpful. We will stop by Metropolitan Furniture first before looking elsewhere for our next purchase.
Love that the staff wears their mask. From the moment I walked into the store John was helpful and patient. He took his time showing me all of the items I was looking for and working with me to get them delivered in a time that would work for my family. Great customer service and on time delivery every time!
This place is awesome! John and Alex are truly top-notch people and there is a really family owned feel to this place. I needed a couch pretty quick and none of the furniture places in the entire area could get me one when I needed it. These guys got me the one I wanted in two days and it looked amazing with delivery and everything. I would highly recommend them they are just fantastic and have the wiggle room of a family owned place to make things happen! Go here!
Had problems with Bobs Furniture (delivery people damaging apartment walls; not being able to fit a couch inside my unit..), so I decided to check Metropolitan out. Im so glad I did -- the service and products are great. Fast delivery too.
Alex and Jon worked on us and their customer service was exceptional. They catered to all our questions and needs patiently and in a professional way. The quality of the furniture is unique with a modern, contemporary touch to it. Great place to shop furniture and l highly recommend it. I would definitely go back again to shop for furniture.
Good furniture at cheap price.
Loved everything in this store ! Customer service is awesome they went above and beyond for us. And the owner is super cool 👍
We had a great experience! Good selection of furniture. John and Terri offered great customer service. We almost left the store without buying anything but Terri was very persuasive and accommodating to find us exactly what we were looking for. At the end we are very happy with our selection of the bedroom set. John came to deliver the set and set up. The bedroom set look beautiful in our guest room. We will back for our furniture need.
Excellent service, and high quality furniture. John and Alex were great to work with. I definitely recommend Metropolitan Furniture.
The lady there was very helpful and patient. Made sure we have all the information we needed. Had a great selection of product in-store to choose from. Multiple colors, textures, patterns and body styles. Overall a really good shopping experience. She wasnt pushy at all and had great customer service skills. I would definitely be back to get something else.
Been there a couple of times and always enjoy a very good time there. All the people are nice and willing to help. We can’t find a vanity that fits our room and they even teach us how to search for it on Google! The furniture we bought there look perfect in my new house and the price is unbeatable. I will definitely come again and recommend it to my friends!
I have been searching for a living room leather sofa set for the past few months but was not successful in doing so. The big box stores had many choices, but none that peaked my interest and those that did were quite expensive and way above my budget.One day I was driving by Metropolitan Furniture like I did basically every day. So, I decided to go into the store to see what type of furniture they sold. When I entered the store, I was floored!! Not by the lighting and the showroom which I encountered in the big stores, but by the merchandise that I saw that reigned supreme here.After speaking with Teri, who gave me a synopsis from the time the hide was taken from the cow to final process: leather on the showroom floor. This lady was very knowledgeable about the products she sold. I also spoke to the owner John who after hearing my plight decided to sell me a leather living room display, because I could not wait three months for delivery. I must also mention at a great price which I believed would have cost me twice the price if I had bought it somewhere else and probably of less quality.If you are in the market for furniture. Metropolitan Furniture should be at the top of your list. Do not make your final decision until you visit Metropolitan. I promise, you would not regret it.Thanks Teri and John, it was a pleasure doing business with both of you.
Metropolitan furniture is my go to place. I have bought all my furniture and beddings from them and my friends cant stop complimenting how beautiful everything looks like.John, has the best customer care, he has personally delivered all my furniture and put it in the right place and the icing on top of the cherry are the amazing discounts on every product you buy.If you need Quality furniture, best customer service and delivery look no further than metropolitan furniture. All my friends I have recommended are pleased with the product and services offered.I keep coming back all the time.
Ordered a few sets of furniture from here and I love them! Everyone at the store was super friendly and helpful and the delivery was great! They came and put everything together and set it up perfectly. Ill definitely come back here for future furniture purchases!
This gem of a store has great quality furniture at unbeatable prices. The staff are incredibly honest and knowledgeable, and will help you pick the best pieces to fit your needs. I purchased a custom order, and it was delivered on time as promised. Overall a very smooth shopping experience for something that can often times be stressful! I can’t emphasize enough that you should stop by Metropolitan Furniture before wasting your time and money at other furniture stores.
Hi, can’t say enough good things about this store .the owners were so nice they helped us locate the Mattress we were looking for and we didn’t have to waste time and money going to every mattress store in Ma .we got a Simmons beauty rest plush firm for one of the bedrooms we love it, excellent price and great service .old school Warm values and very fair .we stumbled on this store driving through Burlington and decided to stop and see what they had to offer, we love the store we will be back for sure and we recommend this store for all your needs you will not be disappointed, talk to the owners they will help you find what u are looking for, just the way they helped us find the Simmons he had one in stock and others thank you John for helping us .......Anne Peabody
Definitely would recommend Metropolitan Furniture to anyone looking for high quality furniture and excellent customer service!
Teri was great when John was away. Teri was awesome because she got our stuff that we ordered. I love shopping in this store. I would recommend Metropolitan
I am happy Good service, excellent delivery Employees Cheerful and committed. I recommend quality furniture. Perter and Daniel are happy with you guys they set everything up excellent. 😀🙂🙂
Great quality furniture. Luxurious, modern selection that was perfect for my modern tastes. Staff was very helpful and answered all of my questions. I would recommend it to anyone!
If you haven’t been to this furniture store you must check it out!!! As I walked into the store my eyes lit up when I saw bright colored, contemporary furniture!!! I was greeted by a women named Terri. She was absolutely amazing!! I explained to her that i just purchased a new home. She began talking design with me, she is full of knowledge!!! I learned about each piece of furniture (the brand, the type of fabric and leather) and which would work better for my family. She drew me a layout of my living room and opened my eyes to ideas I would have never thought of on my own!! If your looking for amazing customer service and beautiful furniture then I’d highly recommend you take a visit to metropolitan furniture. Make sure you meet Terri!! :)
I cannot say enough about the customer service and quality products here. Dropped in to look for a recliner for an ailing family member! Staff was so caring, and accommodating.. they sold me a brand new floor model that would normally take three months to get! So impressed with the owner and Kerri!! Going back for sure!!
I recently stopped at this store, it had been some since I shopped here, what a difference!! It looked so updated and really nicely designed. I enjoyed browsing around. The salesperson was so informative and she really knew her stuff. I went home to measure out, Yes I will be returning to purchase several pieces!
The salesperson - Terri - was amazing! She knows her product in side and out. She was NOT pushy, gave us room to wonder and to think! She also suggested design ideas. She is why we purchased the Natuzzi couch and chair. We love the product! But love Terri more. We plan on returning for a Bamboo prouct line they carry once we are moved in.
So, I went there looking for a new bedroom set. Upon entering, there was a man sitting at the desk. He looked at me as though he saw an alien, and I had disturbed him. Anyway, to make long story short, I bought the set ONLY because of Terri. Terri is the reason I even stepped foot in that store a second time. The owner, is NOT a very nice man at all. I am sorry that I could not give this 5 stars because Terri deserves it. I will NEVER return or refer anyone there. Nice furniture, not so nice people.
The furnitures in the shop are of high quality definitely and shop owners are helpful as well. I shopped around and dont tell me you find a lower price in BOBS or othet place, since the quality are not comparable. We love the sofa bought here with a good price and will come back to check out again if we need anything else. Thanks!
I absolutely love the vibe of the showroom!!Beautiful, inviting and great layout...Terri was a pleasure and extremely professional.....
Amazing customer service, amazing prices along with awesome deals makes this the only place I am shopping at. John the owner was great!
Hi Terri, Thanks you so much for addressing my issue so quickly. Greatly appreciated.
I received a beautiful table and matching chairs from here and I love the price and quality that came with it. I would recommend this store to anyone looking for a quality furniture at affordable prices !
Metropolitain Furniture is a GREAT STORE to find all your house needsGreat sales staff, friendly service, fast delivery as promised and professionally installed. Just ask for John, he will make your shopping visit worth it.
Teri is an awesome salesperson, she is helpful and friendly, gets what you need and how to make it happen!
We were looking for a mattress set. I have been having back problems lately so weve tried all the big mattress experts. Came into Metropolitan Furniture on a whim and found just what we wanted. And it was on sale...about 2/3 of the price of the big furniture stores! Delivery arrived in a few weeks, just in time for the holidays. Its been 2 months now and we are very happy with our mattress purchase. We found Terry to be super helpful. We plan to stop by here again next time we are in the market for a mattress or furniture.
Walked in to browse sofa for my new apartment. The store is beautiful with lots of nice furnitures,nice selection of Italian leather sofas. Terry, at the store was very nice to give uselaborate details about the products we liked.It was the good customer sevice and good deal they gave us we ended up purchasing the product. John,the owner was professional and flexible enough to deliver the sofa to us according to our time frame.We are planning to purchase a dining table too from them.Higly recommemed Metropolitan Furniture!
Nice collection of modern and contemporary style furniture. Friendly customer service.
My wife and I just purchased items. Staff was phenomenal. Especially Terri. Will be back
AWSOME store I never knew this store exsisted, although I drive by all the time, maybe new signage?? GREAT service, sales woman is really knowledge and gave me great ideas, placed an order!!
Excellent contemporary furniture. Great staff, fast delivery, southbeach look, amazing merchandising, beautiful store.
Staff in the building were fantastic helping me pick out a new bed. Little hiccup with delivery but owners are working with me to find a resolution.
My wife and I shopping for furniture loved the company furniture and the service
Happy experience here!
Best furniture and mattresses,nice people,quick delivery. I will tell my friends to come here!
So far terrible experience: the delivery is already late by over 6 weeks more than promised at the time of the order. Staff is not updating us.When we call, they tell us they will call back when they get updates and they just dont! Stay away, if you care about the dates when your furniture comes.
Good quality furniture