I live in Farmington Hills. I was driving to Cadillac to my sister’s house, when my water pump broke on my BMW. I somehow managed to make it to Cadillac. My brother-in-law said he knew a great mechanic in town and he’d take my car in to have it checked since my sisters and I were heading to Bay Harbor. The mechanic was out of town until the following Monday and still got it fixed much more quickly than the BMW dealerships in Traverse City or Grand Rapids could have. The car is running great and the cost was much more reasonable than the dealership could have ever been.
Broke down on the side of the road with a flat tire on our daughters camper. Called on a Saturday afternoon on a holiday weekend to see if I could get 4 new tires for her camper.Martin call me back a few minutes later to let me know that he only had three tires but would gladly change them for us.When we arrived we found out that he had left his golf game to get us the tires!Cannot say enough about the kind and courteous people at this business.If I could give ten stars I would.
Blew out my tire up the street. The service center I was using for my fleet vehicle was having a hard time finding a place that was open on a Saturday afternoon. Thankfully I was able to limp down the street, and these guys were able to take care of me right away.
Wow. On our way from Holland to Marquette for camping, and our waterpump blew in our van. Petersons towed to their shop where the mechanic graciously stayed 2.5 hours after operating hours on a SATURDAY to do the repair so we could be on our way. So very thankful for their willingness to go above and beyond!
I ran over something on the way to work today. I made it to Peterson Service just as the air was completely gone from my tire. My tire was fixed in no time, and they changed the oil for me while I had it there ( I asked). They called me to let me know my car was ready and when I picked it up, not only was it done, but they washed it too!! What a great place! I always get my gas there because they still pump it for you! I highly recommend Peterson Service!
Small but clean convenience store / gas station / mechanics store.I believe I even seen some food and I found machining a wide supply of soda and alcohol well beer. The staff was friendly and fast I would definitely go there again.
Great customer service. They make sure you understand the repairs and cost before doing the work. Had lots of work done on several different vehicles, never had a problem! Would recommend them.
Very fast and extremely friendly service nice waiting area and kid friendly as well also kept in great communication with updates thank you so much for great service
Great Service!!! All the garage staff is excellent. Fixed my truck in a hurrry. To top it all off there waiting area is in the gas station. Had great snacks and awesome people in there too. Will go back for all my service needs.
My clutch went out in the middle of nowhere and the person who was towing me worked there and got the best price in the area and got it done the quickest. Really friendly people and my clutch is still going
Just because i am a woman doesnt mean i dont know what kind of oil my engine takes
Food is great. Slot of beer choices. Great service
They kept our car for 2 months between 2 separate occasions of NOT fixing the car, charged us $3200 total and we got it back finally yesterday, still unfixed
Very quick and friendly service! They were able to fix my vehicle and the cost was considerably less than originally quoted!
Overpriced estimates rude employees in the garage
Y’all destroyed my Land Rover. Took it apart and never put it back together. A complete joke. Don’t take in a car you have no clue how to work on.
Able to work with aftermarket warranty to get me back on the road
I dont think they were as helpful as they couldve been and their prices were a little more than other places I had talked to.