While buying my Mazda at a different dealership, the finance manager recommended I take my new CX-5 to Passport for service as he knows the service manager. Let me say that I was not disappointed! Chelsea W. took care of me throughout the process; she kept me updated while my car was in the back, made sure I understood what was being done, and we even talked about our dogs. Definitely going back to Chelsea (and Passport Mazda) for all of my Mazdas maintenance needs.Thanks, Chelsea!

Everyone here is professional and know the job. Chelsea is one of the best and good at details

There are several good Mazda service departments in the area. Use one of the others, not Passport. If you can ever get them to do the work, it might be okay, or they might forget to fill your engine with oil on an oil change, like they did mine. Or maybe you’ll have to call them four times to try and schedule a recall repair- each time they promise to have someone call back to schedule, then..,crickets. I’m going to Koons

If you are in the market for a Mazda or not sure what car to get, check out Passport Mazda. The sales associate Michael Gilbert and his team we’re the friendliest and most helpful team out there!!! They were able to find the car of our dreams and work with us on the monthly payments. We came close to closing and they were still treating us with AMAZING service and answered all of our questions. There is no better place out there!!!! Thank you again for everything your team did for us!!!

I had a good experience working with Earl.

3 hrs for oil change and rotation. Would have been OK with the 2 hr turn around fine. Should have gone to Alexandria. Next time.

Excellent customer service.

Expensive and long for no reason