Ro
Roger Dean Chevrolet - Service Department
101 SW Pine Island Rd, Cape Coral, FL 33991, United States
Comments
Tr
Review №1

Bruce was helpful & took the time to explain many issues with my older vehicle. I found him very personable & informed. Unlike others, he kept me updated as my car was kept overnight. I will request Bruce again when I need service!

Ka
Review №2

I called to schedule my vehicle to be serviced and there wasnt an available appointment for a few days .Spoke with Vicky and she got me in the same day!She had great customer service skills and made me feel extremely comftorable in the process . Sherry kept me updated the whole time. I only wish I had purchased my vehicle from this dealership.Very genuine,helpful & honest staff! Go see for yourself...

Lo
Review №3

Very helpful staff. Our dealer back home wasn’t this good! Will be purchasing a vehicle from them when the time is ready.

Ro
Review №4

Dont ever get anybody work done there especially with Bruce he didnt even call in and align my truck or check my radio correctly guess I need to go somewhere else thats more professional

E
Review №5

Going on 5 visits to get a proper oil change and tire rotation done. The service people are nice but the quality of the service is as amateur as it gets. I would of avoided this pace like the coronavirus if I didnt have a lease and included service. While I cant fire whats free they are a waste of time.

Ro
Review №6

Service advisor did not advise me on anything of my vehicle granted its brand new but I did mention that I had an engine light come on and it went off in a couple of minutes but of course that wasnt checked out because its a warranty oil changes what I went in there for. Ive worked in this business for 35 years and service advisors that work on a Saturday are the biggest babies and have the biggest attitudes because they have to work till noon on Saturday boohoo

br
Review №7

One of my wheels is missing a lug nut after service.

Jo
Review №8

Poor customer service.

Information
8 Comments
1 Rating
  • Address:101 SW Pine Island Rd, Cape Coral, FL 33991, United States
  • Site:https://deanchevy.com/ServiceApptForm?utm_source=GoogleMyBusiness&utm_medium=organic&utm_campaign=GMB&utm_content=ServiceListing
  • Phone:+1 239-963-4049
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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