I just placed an order for materials to remodel our second bathroom with James Kelly. He was so helpful on our first job that we are more confident in doing another one. Direct Flooring has great products to choose from and I was delighted with how our first project turned out. I selected porcelain wall tile, accent glass tile and waterproof vinyl flooring for the first remodel . So happy with the result I ordered everything again from James. He is very helpful in making selections.
We had purchased carpet and laminate flooring from Direct Flooring in the past and were very satisfied with these. So this time, we purchased tile from them for our Master and Guest Bath re-tile projects. Staff was great to work with in helping me select what I had in mind, prices were very reasonable and quick turnaround on my order. Very pleased with the results. They even helped with getting an installer.
Just had my master bedroom carpeting replaced with vinyl flooring from Direct Flooring. They did a fantastic job. Very professional by removing furniture, removing old carpeting, and installing new flooring. When finished, which was done in remarkable time, the cleanup was spotless, and furniture returned to original place. Highly recommend them and would definitely use them again!
When I needed to replace all of the carpet in my condo I started researching local businesses. Direct Flooring had the best reviews so I decided to stop in and check them out. The owner, Jeff, was friendly, helpful and gave me the best price. Just over a week later my carpet was installed by Dale and Ethan. The were early to start and got right to work. They were also very friendly and efficient. Overall it was a fantastic experience and I would definitely recommend and use them again.
Ive never been invited so warmly by a company. You dont even need explanation to know this is a family owned company, and it shows in their dedication and customer service in making sure me and my husband really got EXACTLY what we wanted. We were looking to renovate for months but never got the courage until we stepped foot in this place. Now were doing the whole house! Theyre extremely friendly, knowledgeable, and quick with delivery of materials and installation. Even installation crew was some of the top workers Ive ever seen. Definitely have our business and if you were smart youd get a quote here first. You wont be disappointed.
Jeff was very helpful in the store. He gave me multiple samples of carpets to bring home. I did find one that was perfect for our condo. Dale and his helper did a fabulous job with installation. They came early and worked fast and did a great job. Very neat, clean & courteous. I would recommend Direct Flooring to everyone looking to upgrade their floors. Ask for Jeff & Dale you won’t be disappointed.
Very friendly and professional. Clean organized store with a lot of samples. He has great installers that he recommendsA 1000 sf of rooms were installed in 5.5 hours no mess. I over ordered my vinyl laminate and he refunded me over $700 with no hassle. A reputable small business.
We had such a fantastic experience with Direct Flooring. Jeff and all his staff are incredibly helpful and very professional. I was in multiple times due to uncertainty, of my own decision on LVP color of Flooring. Jeff and James were truly helpful with all their suggestions I picked exactly what we were looking for. We had such a great experience my parents had LVP through Direct Flooring placed in their home. Thank you Jeff for all your help and thank you Craig for your incredible craftsmanship/installation of our beautiful Flooring!
We retiled 2 bathrooms and were very happy with the tile and the service that we received from Jeff and James. When it came time to retile our kitchen and living area we headed straight to Direct Flooring. Their installers were wonderful. They were very dependable, conscientious and professional. Our floors look amazing!
Jeff from direct flooring is so nice and professional. Their team is fast and on point! Our floors look amazing and the quality is awesome! Would definitely recommend. Id give them 100 stars if I could.
My husband and I went to many flooring stores and found Direct Flooring to be the best by far!!!We decided we wanted to do a luxury vinyl plank flooring, and had been searching for the perfect color, but also best quality, and just werent happy with what we were finding. I recently found the exact color I wanted from another store, but the quality just wasnt there. We took that sample to the store, and Jeff found us the exact match, but in a much, much better quality product from COREtec.We were very happy with the price, and were so happy about the great customer service we received. Thank you Jeff for everything!!!!
How do you find an honest, reasonable priced flooring dealer? Big box you pay for all the middle men! I am a MN snowbird looking for carpeting for an older house. Direct was recommended by our realtor. Confusion on our first quote from Craig but he quickly corrected it. Good quality carpet/flooring at very reasonable prices! Craig installed it like a pro! Looks great! Very happy, would highly recommend!
My wife and I shopped at this establishment for flooring, not knowing what type we should buy, James was very helpful in pointing the features, advantage and benefits of the different types available. Greatly helping us decide which one will best suit our needs. No pressure, and gave us samples to take home to help us with our decision. Everyone we encountered there was friendly and helpful .The gentleman that drove the forklift was a pleasant man and helped us load the car. All in all every aspect of the purchase was done efficiently, friendly and with competence. My wife and I installed 1,100 square feet of laminate flooring and it looks beautiful and we are no spring chickens . My wife 64 and I 68. Getting the first 3 rows was a little bit of a challenge but once we got past that everything went smoothly. We even bought the baseboard molding from them too and installed it.
Here is the floor that Chris Owens that Jeff recommended to install our life proof floor. This the great floor we were left with. Jeff thought Craig another installer could patch these areas. Let me know what you think. This is only after a year. Also after we received the invoice we found out that Chris Ownens is working without a license actually any license to do any work. Google this license CRC1331267 and found all the other ones that he no longer has. So this is the evidence we will be presenting in our breach of contract lawsuit against Jeff Shawver and Christopher Ownens. It may take us awhile longer to sell our house with the dangerous condition it is in. But it will be worth it when justice is served.
I have renovated several homes and worked with many different flooring companies, including the big box stores, and by far, I have been the most impressed by Jeff and company at Direct Flooring. They were not only friendly and very knowledgeable when it came to the products I was interested in, but they went above and beyond to make sure I was able to make the right choice by going out of their way to get the samples to me so I could view them in my new Florida home. I could not recommend them more highly! Thanks so much to Jeff and the crew!
Thank you, thank you, THANK YOU to Jeff and crew at Direct Flooring! Not sure if I deserve this beautiful carpet and luxurious vinyl plank flooring! I appreciate so much the knowledge, timeliness and professionalism from you all!! I highly recommend you give them a try!
What a great experience! Fantastic products and everyone including installers were very helpful. Definitely the place to go for flooring.Rick B.
Jeff and James are beyond amazing. I went into his store to get some flooring for our home. They showed me exactly what I wanted. Instead of going with them I went against my better judgement and decided to go with another store because We knew someone that worked there. I ran into major problems with the other store from charging me a ridiculous amount of money and not even getting the floor I ordered to overcharging me on flooring so they could pocket the extra. I finally mustered up the courage and called Jeff to explain what had happened. Instead of turning me away Jeff helped me every step of the way even though the problem wasnt his. He communicated with me back and forth and was able to get me in the right direction. Within days I was able to get the correct flooring. Jeff has been a huge help to me and I truly couldnt ask for a better flooring company. We still communicate to this day. If you ever need flooring go directly to Jeff. He is fair, honest and will truly go above and beyond for your needs. I couldnt be more thankful for going back to him!
Jose and his crew at JMP Flooring Installations were the best. Excellent work and awesome communication throughout the process. Very respectful of our home and our schedule. Highly recommend them for your next flooring installation!
I want to take this opportunity to praise not only the knowledgable sales staff (Jeff), but specifically the installation crew that made our condo a showplace. James and his crew did a fabulous job and would go back for all their products.
I can not say enough good things about the wonderful experience and people at Direct Flooring. They are most kind and helpful! We need more businesses like this. They follow through on their word and are honest and upfront with you. My experience with them has been so refreshing! I will return for all my projects! If you are looking for flooring and people you can trust, this is the place.
Our experience with direct flooring was very positive from choosing the carpet through the installation. We would definitely choose to deal with Jeff at Direct Flooring again.
Great people to work with! They were very knowledgeable, super friendly and gave me all the time I needed to look and never pressured me at anytime.
Direct Flooring installed the flooring in our condo and after two years it still looked like new, a testament to the excellent quality of the flooring and the installation. We just moved and without question had them install the flooring in our new house. We were in a time crunch and Jeff came through in ordering the floor and having Craig come out to measure the job. Craig and his team installed the floor on a Sunday, so that it would be done before the moving truck arrived on Monday. We wouldnt go anywhere else for flooring. Without question, THE BEST!!
The family, yet professional atmosphere with this business is awesome. Even when changing color choices three times, the requests were taken in stride.The installer, James was extremely patient with multiple requests for measurements or additional problems occurring as installation proceeded.The results are very good.
This place was fantastic. The service was quick and precise and friendly. I would highly recommend this store to family and friends.
Direct Flooring is the “BEST”. Wanted to carpet stairs at my mother’s place BEFORE LISTING FOR SALE and working through local folks (she is a “snowbird”) we connected with Jeff/James and worked out a price for job. However, when original installer was “out” with COVID we found that job pricing had increased. BUT, Jeff “stepped-up” and covered the increase. So ALL ended well. Thanks to Jeff ( &James).
We had been pricing flooring and installation a friend had give us a name of installer. Kevin came to our house he sat down and explained everything that needed done other two estimates didn’t then he recommended Direct flooring we went to the store talked to Jeff and decided to buy from them price was great delivery was quick and installation was done in a prompt and professional way when job was finished there was no problems with returning unused flooring would use them again thanks Jeff and his team and Kevin and his installers great experience
Very easy to buy from.Laid back.Told them what I wanted, they listened.
We wanted to replace 3 rooms of carpeting with a laminate. Direct Flooring was recommended to us by neighbors in our community. James at Direct helped us pick out a new floor and we could not be more pleased. The installation was amazingly fast and perfect. The final cost was accurate and reasonable. There are plenty of flooring choices in SW Florida. Save yourself some time and go to Direct Flooring. They are a great, local, and family owned business. If we could rate them better than 5 stars we would.
James, Jeff and the whole staff were very helpful and personable. Their selections and prices cant be beat either. Im in love with my new floor. I will recommend this place forever.
This is the only place I will buy floors. James worked with us for over a month to help us decide which floor to go with. They have everything you could ever want and will help you throughout the whole process. Great staff and easy to communicate with. Will definitely use them again in the future
Even in small things, the staff are extremely helpful and customer-oriented. I can only recommend the good advice and friendliness to everyone. I only needed a carpet rest and was treated as if I wanted to shop for thousands of dollars, thats really great.
Recently purchased a home in Cape Coral which needed everything. Stopped into Direct Flooring just to look around. Owning a Kitchen Design Center in New York, you can imagine how particular we are. Jeff and his staff are superb, the showroom has everything, tile, LVT, carpet a large selection of mosaics and more. Jeff is not only knowledgeable but gets to know you on a personal level. Dealing with them while in Cape Coral and also from home in New York has been a pleasure. The installers he has passed on to us are master craftsmen, polite, neat and most importantly reliable. If you are looking to remodel you MUST check out this store...it is simply the best!!
Excellent products, Excellent service. Love my second Purchase from them. Jeff and James are very good with what they do. Just referred a tile guy to them for my exact same floor.
Good selection, knowledgeable staff. Great job! Would definitely recommend.
I was interested in a floor,salesman gave me sample and told me someone would call me to give me a estimate,no one called,so I called twice and they said theyll get back to me,,,No One Ever got back to me,,,So I purchased my floor at Lumber liquidators and they installed it and they were very reasonable did great work,and gave great attentive service,,,
Helped us find just the right flooring for our home. Took samples home and had to make adjustment on color once we looked it over on the floor in our home. Helpful, no hassle on changing color and brand of flooring. Will return for future flooring and carpeting. *****
The best flooring store in the area. Professional and friendly service. Good advice both before and after the sale. Almost never give a five star review but in this case they definitely earned it.
Sales person was personable and professional, honest prices, great knowledge of products . Would definitely recommend shopping here for flooring.
I cant say enough good things about Direct Flooring!! At first we spent weeks working with Lowes on trying to get our flooring completed.We even paid money to get an estimate that was not done correctly...so we went over to Direct Flooring.. We were able to buy our flooring, at a better price, and also have all our questions answered and even installation set up and ready to go in less than 20 minutes! The turn around time for installation was quick and done very very well. We couldnt be happier. This was the best decision. Im going back!!!!!
Jeff was wonderful and very helpful. He gave me a great price on my beautiful new flooring. I highly recommend Direct Flooring!
Super nice people Family owned!We are still working with them👍
The staff is very friendly and helpful. Will be back for more flooring.
Edwin was most helpful in advice in choosing type of flooring and selecting best product for the price. Delivered as promised. Very happy.
Excellent customer service and great selection of products at reasonable prices.
Bought new flooring for my mom we got a great deal on hardwood flooring an the Installer who came did a perfect professional job highly recommend
The owner was there on a Saturday to personally handle the sale he gave us great pricing, loaned us a flooring cutter, and was very supportive in our whole project.
Based on a recomendation from Nate at Cabinet Genies we decided to drive out to Direct Flooring. From the first minute when we walked in at closing time and Jeff said to take our time and look we knew this was not Lowes, or Lumber Liquidators. We wound up coming back 4 times to talk, get a smaple, and then decided to look at carpets also. We were redoing our kitchen in Cape Coral. We had waited 20 years to be able to do this. We knew we had to do a new floor from the front oddr, through kitchen and family room and down hallway. We knew we wnated wood. Jeff showed us the perfect Maple floor. When we found out the price was LESS than Lunber Liquidators. We also said we should redo the carpet in the 3 bedrooms since it was 20 years old.We both work in the visual arts and can be very discerning, plus we had 20 years to think about this renovation.Jeff hooked us up with his best installer Craig Miland, he came over to the house and measured everything. He was very professional.We did our due dilligence and looked around but kept coming back to Direct Flooring.We ordered the floor and carpet from them. They held it for us until we were ready for Craig to Install. He has installed the Maple floor and the carpet goes in soon.The floor looks Amazing. We can not believe it is the same house...The experience from start to finish was 5 Star!!Jeff and Craig know what they are doing and the customer service is above reproach!I would not hesitate to recomend them to everyone we know.I only hope Jeff comes and sees how beautiful the floor is and takes some pictures for his website.We will never go anywhere else for flooring!Best PricesBest ServiceBest ProductsMichael LehmanPaul PulverCape Coral, Florida
The guy hardly talked to us.
Great customer service.
Closed. Will check it out tomorrow
Best in the Cape!!
Our experience with Direct Flooring was wonderful. Jeff and the staff were very cooperative with our desire to pick the right flooring for us. We took several sample home on two separate occasions. Removal of tile from our 26 year old floors was done in one day with minimal dust because the contractor had a vacuum with a hepa filter attached to his chipper. Floor installation by Craig Inland was very fast(2days immediately following the tile removal) and the result was fantastic. We would highly recommend Direct Flooring.