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Pierce Jewelers
114 E Carmel Dr, Carmel, IN 46032, United States
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Pierce Jewelers
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Br
Review №1

I worked with Valerie, John, and Chuck. They all were very kind and accommodating. I was not sure what wedding band I wanted and John looked at all the options with me even looked at customizing it. He was very attentive to my budget and what I was looking for. I finally found the perfect ring in the budget and love it. HIGHLY RECOMMENDED!!

Bo
Review №2

Great people to work with! My fiance, now wife, went in to check out what the had for wedding bands. Valerie worked with us and helped us find the rings we really wanted. I didnt realize there were so many customizable options for men, I was just planning on getting a basic ring. Thankfully we came here and now I have a ring I love. 10/10 would recommend!

Jo
Review №3

I highly recommend Pierce Jewelers for any of your custom jewelry needs. Chuck Scanlan, one of the co-owners, is a delight to work with. He takes the time to understand the customers needs while also aiming to keep them on budget. I recently went in for the first time with an idea for a custom engagement ring, their execution was flawless and exactly what I had imagined. 5/5, will be going back here for the wedding bands and recommending to friends.

Ma
Review №4

The best!!! I have nothing but good things to say about Pierce Jewelers. We used diamonds of my grandmothers to incorporate into an engagement ring and wedding band, and Chuck created exactly what I envisioned perfectly. He was so friendly and accommodating, and he made us feel very comfortable. My rings are stunning. We had shopped at other jewelers first and went with Pierce because they were so in touch with the design I had in mind and made my dream a reality. I was also impressed with Chucks professionalism and knowledgeable expertise. THANK YOU PIERCE JEWELERS! We will always do our jewelry shopping with you.

Li
Review №5

Pierce Jewelers has done beautiful work for me and many of my friends. I had a ring designed and created using diamonds from my late husband’s ring, my late mom’s ring, and my wedding ring. It is gorgeous! I can remember my husband and mom everyday when I look down at this spectacular ring. I would highly recommend Pierce Jewelers. ❤️👍🏼

Jo
Review №6

Because you can find any style of diamond or ring that youd like here (whether its in stock or custom-made), Ill keep my review focused on what can make or break your experience...the people and customer service.The people at Pierce Jewelers are just the best. My first time walking in I spoke with a friendly man named Chuck, who turned out to be the co-owner. Im not a high roller and only needed to find a simple solitaire band to set my diamond in, but they treated me with respect and took great care of me. I ended up having a one-on-one session with John who took the time to listen to what I was looking for and find the perfect gold ring.I was on a time crunch and needed the ring to be finished a day ahead of schedule and they were able to accommodate! I was nervous as to whether it would be done, and every time I emailed John to check on it, he was quick to respond and reassured me they would do everything they could to make it happen. I couldnt recommend Pierce Jewelers enough!My fiancé LOVES her ring and we couldnt be more pleased. Support this local business. You wont regret it.

Je
Review №7

The team at Pierce Jewelers cant be beat. I took my engagement ring in a week before Christmas because it was in need of immediate repair. They had everything completed in just a couple of days, and charged me for what I actually needed vs. trying to upsell me on a more expensive fix. You know you can trust them, which counts for so much these days. They are a local business doing really good work, and I wouldnt go anywhere else!

Ba
Review №8

My husband bought me the most beautiful engagement ring from Pierce.They helped him pick it out and it is just perfect.

Ja
Review №9

I worked with Pierce Jewelers to find an engagement ring, and I couldnt be happier with the service I received. They were honest and exceedingly helpful throughout the process. They had exactly the stone I was looking for, helped me design the setting, and even shipped the ring overnight across the country to help create the perfect proposal! I would recommend them to anyone looking for exceptional and personalized service in the jewelry-buying process.

Do
Review №10

Having recently moved to the Carmel area we were looking for a great jewelry store. A store that not only sold jewelry but offered service too. We found that in Pierce Jewelers. It is locally owned and the staff is very knowledgeable and helpful. Chuck and John really know their jewelry and they helped me pick out an amazing new diamond ring for my wife. She was so pleased! The selection is outstanding and custom work is done in house. Everyone at Pierce is eager to please and makes your shopping and selections fun and positive. We highly recommend Pierce Jewelers for all of your jewelry needs.

Lo
Review №11

Thank you so much to the gentlemen at Pierce Jewelers. I recently took a necklace to have charms attached and they helped me so much and were so helpful and friendly. I will certainly go back for my jewelry needs.

Sh
Review №12

I visited a large jeweler in town that asked an absurd amount to repair what I considered a quick fix on my chain. I stopped by Pierce Jewelers and within minutes my chain was fixed, without charge and no pressure to make a purchase. Honestly, I was stunned. They have a fine selection of jewelry, knowledgeable and attentive staff and clearly kind hearted folks that run the business with the utmost integrity. I will be back when I am in the market.

Ma
Review №13

I have been working with the owners John and Chuck for the last couple of years now starting with my daughters engagement ring and with other friends engagement rings recently plus have just now had my 30th year wedding ring refitted with a beautiful diamond, and I must say, they go over and beyond to accommodate your every needs. Their knowledge and expertise is commendable . I am happy to say that they are, in my opinion, the best and most trustworthy Jewelers in all of Indiana.

Co
Review №14

Great Jewelers. Wonderful Customer Service. They have a very individualized approach. They treat every customer the same no matter if they are spending $500 or $10,000. I received excellent service when wanting to switch out my diamond with a colored stone in my wedding ring. They ordered in several different colored stones for me to look at so I could decide which one I liked best. I would highly recommend to friends and family!

De
Review №15

I purposely sought out a family owned jeweler to avoid the larger chains and I couldn’t be happier with my experience at Pierce. John’s knowledge was second to none. He took the time to educate me and design the right engagement ring for us. I never felt pressured and his customer service was incredible!Thank you John! She loves it!

An
Review №16

The people at Pierce Jewelers are fantastic to work with. My fiancé and I went ring shopping in early August of 2018 just to get an idea of what to look for. Pierce Jewelers was our first stop, and I knew it was going to be the place I would be buying the ring to propose with. Through the following months, Chuck and John took me through step-by-step of the ring buying process. They taught me everything from quality of diamond and styles of bands to the financing aspect. I received the custom ring at the end of January 2019 after ordering it in the previous December. Chuck and John are extremely knowledgeable and are very easy to work with. It was a great, overall experience!

Jo
Review №17

Down to earth, friendly, and extremely knowledgeable family owned staff! No big box pushy sales people here, how refreshing! Shopped Carmel and Indy high and low for wedding set (at least 8 stores) and mostly had to deal with pushy sales people who say they weren’t commissioned but in fact worked for bonuses. Pierce Jewelers was so refreshing! Truly a breath of fresh air and trustworthy ! Highly recommend.

Pa
Review №18

Walked in and needed a few links off of a bracelet that was too big. They helped me right away and were so helpful!! No charge, just a lovely little Christmas present!! So sweet and thoughtful, so appreciated :)

EL
Review №19

The professionalism on display at Pierces is second to none. They make guests feel comfortable and educate them on the entire experience.

Vi
Review №20

Pierce Jewelers created a necklace and ring with jewelry from 3 generations of my family. The results were incredible! I knew that they would be beautiful, but they were more than I could have imagined. Gorgeous jewelry is also displayed for any occasion.

Ry
Review №21

John and Chuck helped my fiancé and I design a unique and gorgeous engagement ring that incorporated some precious family heirloom jewels. They are incredibly knowledgeable and made us feel at ease and in good hands. We absolutely loved working with a local, family-owned jeweler and are extremely happy that we did. We will be sure to come back when it is time to get our wedding bands!

Ja
Review №22

I had a really great experience with Buddy and Jennie at Pierce Jewelers! I took an engagement ring and an anniversary ring to them and asked Buddy to design a right-hand ring using the diamonds from the two rings. My only request was that he design something simple for me. I was so excited when I got the call that my ring was finished and really happy at how it fit my personality and my finger perfectly. He listens carefully, and he designs creatively. Wholeheartedly, I would refer my friends, family, and business associates to Pierce Jewelers.

Su
Review №23

Ive been trying to upload a photo of this magnificent sapphire ring I had the wonderful people at Pierce make for me. I brought home from China an 8 carat sapphire but in an otherwise cheap setting. Working with John was a breeze because he was all about what was my taste! It took only two tries to get it. But when he opened the box on the finished product, it took my breath away! Even more beautiful than we had designed or I had remotely anticipated.Dont wait. Rework your pieces so they bring you joy.

Jo
Review №24

Great customer service and a friendly, relaxed atmosphere. Very knowledgeable, and fine quality merchandise at fair prices.

Tr
Review №25

Came into the store and asked to see if I could get my watch repaired. Fixed the watch no charge since it was a simple fix and were very nice and pleasant to talk to! Would recommend!

Ma
Review №26

My fiancé got my ring custom designed here. It’s absolutely stunning and beautiful. The team here really goes above and beyond for their customers. The entire staff was easy to work with. Especially when I needed to go back and get it resized after we got engaged. My ring is perfect! My fiancé also went back and purchased some unique moonstones for my Christmas present. They really have a lot to offer and have everything you need and more.

Ma
Review №27

I was looking for a way to give my wife more than just another piece of jewelry. The process actually designing her own unique ring was an experience that my wife and I loved sharing and will never forget. This wouldnt have been possible without the genius of Buddy Pierce at Pierce Jewelers. Buddy creates an environment which makes it possible for you to be totally at ease so that he can assist you in getting the final product that you will love. No pressure, attention to your desires and tremendous knowledge are just a few of the words used to describe the Pierce Jewelers experience. I know that Buddy has designed many rings valued at much more than ours, but you would never know that by his genuine caring manner. Buddy has now helped us design two beautiful rings and we will never tire of viewing his large inventory of custom made jewelry or working with him to create a family piece which will be handed down from generation to generation. If you are seeking a memorable experience and a beautiful jewelry piece you will always treasure, I highly recommend Buddy Pierce and Pierce Jewelers.

Ti
Review №28

John and Chuck were great guys to work with and helped me find the perfect gift. They really do treat you like family. I will definitely plan on buying more from them again in the future.

Sm
Review №29

As a kid I come off as someone who can’t pay a lot for jewelry so most people ignore me or won’t think I can afford much but Pierce Jewelers are down to earth people and have a WIDE selection of everything. You can walk in and get some nice $60 earrings or you can get a $25,000 Watch, they have everything! Highly recommend checking them out and if you can’t fine what your looking for they will help you and get exactly what you need without pushing more expensive iteas on you. Great service! Defiantly coming back!

Ka
Review №30

Im embarrassed to say that after nearly 10 years of marriage I had neglected to have my ring inspected and professionally cleaned. Buddy restored my ring and tightened many prongs. I had forgotten how sparkly it once was. Im also lucky I did not lose any diamonds prior to this. Great staff and outstanding jewelry selection. I love that everything is done right there in the shop by their expert jewelers. - I highly recommend this locally owned jeweler.

Sa
Review №31

Excellent experience. My husband and I brought in a watch to see if it needed a repair or just to have the battery replaced. We were in and out in 5 minutes and had a lovely conversation with the owner(s?) while we waited...and they fixed the watch! We will definitely be back.

Se
Review №32

Great personal staff. They truly want you to find the best piece of jewelry. My wife was very happy

Sa
Review №33

This jewelry store goes above and beyond. My mother has purchased many pieces from here for years, so when I wanted to design a ring this was the first place she suggested. I had my mothers old ring completely redesigned and custom made reusing those diamonds and it turned out completely exquisite. The owner sat down and took time to figure out exactly what I wanted to ensure that I would be pleased with the outcome. I can not say enough great things!

Ja
Review №34

These guys are great and the owner is actually in the store. They fixed a watch that had a bad circuit board for a reasonable price. The watch meant a lot to me and even though they didnt sell that brand were able to fix it within a week! Lost art form of service and a small local business! Very nice jewelery inside too

Sa
Review №35

Buddy and his staff are great to work with! They care about what you need no matter how large or small the price. And they do fabulous custom jewelry, designing for you exactly what you are looking for.

Th
Review №36

Honestly the best experience I have ever had working with any form of retail and customer service. Pierce Jewelers out does the competition in all facets, but focusing on the main ones: Price, Quality, Customer Service.Price- Flat out I was able to receive a 1.14k ideal cut colorless diamond and a 14k custom designed diamond ring for 6.5k after tax. The appraisal was much more! As John informed me they arent trying to price to market, rather their goal is developing customers for life. Right then and there they had one!Quality - As I said before ideal cut, colorless diamond. They dont buy anything at 1k, they go from .9k up to 1.1k. I traveled to just about every jeweler in Indy, and none of them could supply me a diamond with as good of a cut and color as Pierce.Service- Great people! I talked to them about my profession, how they started this business. I felt bad because we ended up talking past closing time! My experience was looking at their rings and saying You know she really likes flowers, and I want a ring that just says flower. John pulled me over to his desk and showed me all these hand drawings of rings with flower designs to accentuate the diamond and different leaf designs on the side. I was able to work with him as he drew out my own personal ring.Four weeks later, Im writing this review! They made a life time customer! I highly recommend stopping buy and giving them a shot! You will become a life time customer.

Lo
Review №37

Lovely store, lovely people :) Would recommend their store to anyone in the area!

Ch
Review №38

Great selection of beautiful pieces. Many one-of-a-kind items. Prices r not gouging. Friendly staff & owners. U really need to stop in to appreciate this store. This place has ties with the once renound Ashcroft Jewelers out of Muncie, Indiana(now closed)

Ja
Review №39

I cant thank Pierce Jewelers and John enough. They provided awesome service and went above and beyond to make sure we had our ring ahead of schedule and made our Christmas one to remember.

El
Review №40

I stopped in for a quick jewelry cleaning and watch battery replacement, and they were so kind and attentive! Fixed my items quickly, were wonderful to talk with, and Ill definitely be going back!

St
Review №41

My husband went to Pierce Jewelers and bought me the most beautiful necklace and bracelet for my birthday. We have always had the best experiences when visiting the store.

Ka
Review №42

Wonderful staff and service! They offer more services and quality pieces than your big name Shane Cos

Ed
Review №43

These people are a true service company. They help you no matter how much you spend. Theyve helped with appraisals, cleanings and adjustments of rings and repairs.

Jo
Review №44

Team of four jewlers (and no salesman) who are professional and courteous. Overall great experience.

Wi
Review №45

Wife loves the jewelry! Buddy Pierce is a great guy.

Ja
Review №46

Best place to go for watch repair :) very kind servics

Ed
Review №47

Beautiful collections and helpful staff. We will definitely return.

Ke
Review №48

A year or so ago my wife stopped at a jewerly store in a mall to have her ring cleaned, and they pointed out one of the prongs was bent and needing repair. We put it on the to-do list, and I just now got around to looking into it. I visited Pierce first -- I wanted to go to a place where I thought the repair would be done in-house, rather than mailed out. (Im guessing they do repairs in-house.) I had no idea what to expect cost and time wise, so my plan was to get a couple different estimates before deciding. The salesmen looked at it under the microscope, and came back two minutes later letting me know he had put the prong back in place, and it was fixed and ready to go, no charge. I came in not knowing if this would cost $50, $100, or whatever, and was out for free with a freshly cleaned ring. Im thrilled with their honesty, courtesy, and service, and will definitely be back next time I need to make a purchase!

St
Review №49

Wonderful helpful people. Highly recommended.

Pa
Review №50

Fabulous customer service. The most pleasant experience

Ma
Review №51

Will hate to see them go. Excellent customer service and products.

Mi
Review №52

Great service

S
Review №53

This and friendly people

Information
100 Photos
53 Comments
5 Rating
  • Address:114 E Carmel Dr, Carmel, IN 46032, United States
  • Site:http://piercejewelers.com/
  • Phone:+1 317-574-3333
Categories
  • Diamond dealer
  • Diamond buyer
  • Jewelry store
  • Jewelry appraiser
  • Jewelry designer
  • Jewelry repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–3PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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